# Compare Lime CRM vs Dynamics 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lime CRM and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365 --- # Lime CRM vs Dynamics 365 Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lime CRMDynamics 3652/4 selected [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) Starting Price €65.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 137 Neutral 7 Negative 1 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,820 reviews](#user-reviews) Positive 5,135 Neutral 550 Negative 135 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,515 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.2 Lead Management 4.1 Sales Pipeline Management 4.0 Activity Dashboard 5.0 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.4 Sales Pipeline Management 4.4 Activity Dashboard 4.3 User satisfaction User satisfaction 4.3 User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.0 Customer support 4.5 User satisfaction 4.4 User reviews[5,820](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from €65Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM works well for tracking communication, cases, and customer history in one place." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) DA Daniel A. Supply Chain Manager > "Old features and packages are not updated often enough." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) DA Daniel A. Supply Chain Manager > "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) AL Anna L. Marketing Manager > "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up advanced..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Marcus E. Product Owner > "Great for sales teams that wants control and easy overview of their tasks." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) EP Edward P. CRM Manager > "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Raluca M. Key Account Manager > "The support function (by e-mail) is also very efficient and we get help when needed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) HG Helena G. Administrator > "Very easy to work in the system and the process of creating and updating contacts works really..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) AF Alexander F. Sales Manager > "I dislike that the price regulation is based on a index that measures B2C activities." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825) Marcus E. Product Owner > "Their support is top of the line with rapid response on every topic." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) Jessica F. Travel Designer > "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382) J Jens Ö. Partner and Sales Director > "Can only show 10 000 files in the index." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030) HG Helena G. Administrator > "The platform is easy to use and it is quick and easy to add new contacts to existing companies." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) CB Carl B. Consultant manager > "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users...." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140) Raluca M. Key Account Manager > "I have been using Lime for many years now and I am familiar and content with it - both the product per..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) EL Eric L. Production and development manager > "Not the best product for Mac users, have to use the web-version and that does not align with out..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226) Marcus E. Product Owner > "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) AT Abtin T. Service Manager > "Today there is no link to our everyday systems which makes it problematic since we must fill out the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996) AL Anna L. Marketing Manager > "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing customer..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Eduard M. Support Engineer > "The desktop version looks a bit oldfashion, fonts and graphics." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930) JH Jan H. Integrations Architect > "It's scalability, modifiability, API and and the intuitive GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128) KS Karin S. Project and service coordinator > "Logging in can be a problem for some users as well as problems after updates" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932) AH AnnaLena H. Advisor > "We can get reports of our data in more or less any format we want, at the same time as we have a user..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) Marcus E. Product Owner > "Easy to use and easy to modify." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) Raluca M. Key Account Manager > "It's easy to use and understand." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) CS Carl S. Leader Meet Ullevaal > "Transision to Online version is complex and slow" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618) DL Daniel L. Service Manager > "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JH Joni H. Sales manager > "Online version is not good enough or expensive development costs." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) EP Edward P. CRM Manager > "As an admin I love the fact that I can do specific changes without having to turn to support/consultant" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) JH Joni H. Sales manager > "Online version is problematic as people have MAC's." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) DL Daniel L. Service Manager > "We are waiting for some improvments in the system regarding the add-on functions but overall we have..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JT Jukka T. Sales Director > "Lime BI is poor what comes to graphical featuress" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939) KL Karin L. Franchise > "It´s easy and helps me to have control over my buisness contacts" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) AE Anders E. Sales manager > "It gives us the tools we need to keep track of our customers and their needs as well as support." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268) CF Carolina F. Office- & eventmanager > "The layout is not so nice, not so modern." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045) JS Jerry S. Product Manager > "It's easy to make small changes in the "LISA" configurator." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) JR Jarl R. CEO > "Fast, simple CRM and able to connect API." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706) Kari H. Senior Project Manager > "Hard to think even one feature that I do not like :)" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332) HP Hanna P. Marketing coordinator > "Good dashboard and easy to use, with the template editor as an exeption." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132) JG Johnny G. CEO > "that it is not both laptop and apple friendly in same time without use the webclient version" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976) JS Jan S. IT-Ansvarig > "Good support and a lot of flexibility." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) LJ Lars J. Quality and Key Account Manager > "Fast, easy to admin and very configurable, makes it your own CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270) MH Marko H. Development Director > "All the features can´t be used same way in internet version as table version can be used" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735) BR Birgit R. Dangerous Goods Safety Advisor > "Been using it since start and are one of the oldest customers." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011) SB Staffan B. Consultant Manager > "It is 2021 and still keep it as a desktop application feels a bit obsolete." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154) JV Jaana V. Marketing Coordinator > "Lime is costantly developing the system, which is an important feature as thing are chancing and..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) AH Ann H. CEO > "I like the solidness of a system that gives comfort and security in the important base information." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) [View Reviews](https://www.capterra.com/p/129925/Lime/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) EL Evan L. Regional Business Manager > "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) Matt S. Activation Manager > "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) VR Verified Reviewer Marketing Manager CRM > "It can be hard to finetune to specific needs and existing things require rework to business special needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571) DT Dolores T. Teacher > "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) VR Verified Reviewer Power platform developer > "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) MM Musa M. Software Developer > "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) JA Jaime A. Owner > "I am a very small oen employee business and the cost is too much for me at the moment" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) RA Rizwan A. Development Manager > "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) AB Aaron B. Manufacturing Engineer > "I have not migrate into new outlook because of this." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) BJC Barbara Jessica C. Marketer > "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) RK Ritesh K. freelancer > "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779) RM Rodney M. Kitchen and appliances installation > "The outlook email , is very annoying, you never see when arrived the email" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055) Eric T. Manager, Project Management Office > "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) SM Seriana M. Estimator > "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface [Lime CRM](https://www.capterra.com/p/129925/Lime/) 4.27 (145) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,820) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Lime CRM Top features 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129925/Lime/#features) Dynamics 365 27/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition No recognitions have been awarded to Lime CRM Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Lime CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lime CRM - By Lime Technologies - Located in Sweden - Founded in 1990 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) €65/month Price $25/month 4.0 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $50/month Price $38/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157279-190778/Dynamics-365-vs-QuickBooks-Online) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) €65/month Price $20/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) €65/month Price $14/month 4.0 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $50/month Price $39/month 4.3 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) €65/month Price $7/year 4.0 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/) $50/month Price $9/month 4.3 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) €65/month Price $250/month 4.0 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) €65/month Price $14.99/month 4.0 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129925-178819/Lime-vs-EngageBay-Marketing) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $50/month Price $10.99/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/157279-184581/Dynamics-365-vs-Asana-PM)