--- title: "Compare Lime CRM vs Act! 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Lime CRM and Act! based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/129925-175860/Lime-vs-Act" page_type: "comparison" language: "en" --- # Lime CRM vs Act! Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lime CRMAct!2/4 selected [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) [## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) Starting Price €65.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 137 Neutral 7 Negative 1 [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $30.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [933 reviews](#user-reviews) Positive 674 Neutral 107 Negative 152 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### ActiveCampaign 4.6 (2,569) * * * Starting Price $15.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 5.0 Contact Database 4.3 Data Import/Export 4.2 79%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.6 Data Import/Export 4.1 User satisfaction User satisfaction 4.3 User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.0 Customer support 4.5 User satisfaction 3.9 User reviews[933](https://www.capterra.com/p/175860/Act/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.6 Price starts from Price starts from €65Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery. Best for Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## User reviews Pros & cons RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM works well for tracking communication, cases, and customer history in one place." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) DA Daniel A. Supply Chain Manager > "Old features and packages are not updated often enough." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) DA Daniel A. Supply Chain Manager > "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) AL Anna L. Marketing Manager > "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Marcus E. Product Owner > "Great for sales teams that wants control and easy overview of their tasks." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) EP Edward P. CRM Manager > "We are currently ”stuck” in the desktop client because the web client did not have the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Raluca M. Key Account Manager > "The support function (by e-mail) is also very efficient and we get help when needed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) HG Helena G. Administrator > "Very easy to work in the system and the process of creating and updating contacts works really..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) AF Alexander F. Sales Manager > "I dislike that the price regulation is based on a index that measures B2C activities." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825) Marcus E. Product Owner > "Their support is top of the line with rapid response on every topic." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) J Jens Ö. Partner and Sales Director > "Can only show 10 000 files in the index." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030) Jessica F. Travel Designer > "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) HG Helena G. Administrator > "The platform is easy to use and it is quick and easy to add new contacts to existing companies." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) CS Carl S. Leader Meet Ullevaal > "Transision to Online version is complex and slow" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618) Raluca M. Key Account Manager > "I have been using Lime for many years now and I am familiar and content with it - both the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) CB Carl B. Consultant manager > "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140) Marcus E. Product Owner > "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) JH Joni H. Sales manager > "Online version is not good enough or expensive development costs." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) AL Anna L. Marketing Manager > "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) JH Joni H. Sales manager > "Online version is problematic as people have MAC's." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) JH Jan H. Integrations Architect > "It's scalability, modifiability, API and and the intuitive GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128) EL Eric L. Production and development manager > "Not the best product for Mac users, have to use the web-version and that does not align with..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226) Marcus E. Product Owner > "Easy to use and easy to modify." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) Raluca M. Key Account Manager > "It's easy to use and understand." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) AT Abtin T. Service Manager > "Today there is no link to our everyday systems which makes it problematic since we must fill..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996) EP Edward P. CRM Manager > "As an admin I love the fact that I can do specific changes without having to turn to..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Eduard M. Support Engineer > "The desktop version looks a bit oldfashion, fonts and graphics." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930) KL Karin L. Franchise > "It´s easy and helps me to have control over my buisness contacts" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090) KS Karin S. Project and service coordinator > "Logging in can be a problem for some users as well as problems after updates" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932) JS Jerry S. Product Manager > "It's easy to make small changes in the "LISA" configurator." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JR Jarl R. CEO > "Fast, simple CRM and able to connect API." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) HP Hanna P. Marketing coordinator > "Good dashboard and easy to use, with the template editor as an exeption." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132) JT Jukka T. Sales Director > "Lime BI is poor what comes to graphical featuress" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939) JS Jan S. IT-Ansvarig > "Good support and a lot of flexibility." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) CF Carolina F. Office- & eventmanager > "The layout is not so nice, not so modern." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045) LJ Lars J. Quality and Key Account Manager > "Fast, easy to admin and very configurable, makes it your own CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) BR Birgit R. Dangerous Goods Safety Advisor > "Been using it since start and are one of the oldest customers." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011) Kari H. Senior Project Manager > "Hard to think even one feature that I do not like :)" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332) JS Jerry S. Product Manager > "It's simple to use and have a clean GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) JG Johnny G. CEO > "that it is not both laptop and apple friendly in same time without use the webclient version" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976) MB Marcus B. system administrator > "Great through and through, a smooth process both as a user and an admin." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745204) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) AH AnnaLena H. Advisor > "We can get reports of our data in more or less any format we want, at the same time as we have..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432) MH Marko H. Development Director > "All the features can´t be used same way in internet version as table version can be used" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735) JF Jonas F. Aftermarket manager > "Gives a good overview and easy to search." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745066) SB Staffan B. Consultant Manager > "It is 2021 and still keep it as a desktop application feels a bit obsolete." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154) HO Heidi O. Communication Manager > "I've tried several systems and this is so much faster, easier to use than others." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745163) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) EK Eric K. IT-architect > "Im very satisfied and really looking forward to the new web client." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744983) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JS Jan S. IT-Ansvarig > "Very good user, good admin but not so much experience about LISA" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) DL Dan L. Sales manager > "The simplicity of the software and easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6748311) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) BrR Björn R. salesperson > "Very easy to use." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746599) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) AR Andreas R. KAM > "The system is verry easy to use and administrate." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745083) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) DL Daniel L. Service Manager > "The best feature with Lime CRM for us was to be able to handle both sales and field service in..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) DL Daniel L. Service Manager > "We are waiting for some improvments in the system regarding the add-on functions but overall..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) AE Anders E. Sales manager > "It gives us the tools we need to keep track of our customers and their needs as well as..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) LH Luiza H. Owner > "Very easy to start using it and customization is a big feature for this CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6219810) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) JV Jaana V. Marketing Coordinator > "Lime is costantly developing the system, which is an important feature as thing are chancing..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) AH Ann H. CEO > "I like the solidness of a system that gives comfort and security in the important base..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) [View Reviews](https://www.capterra.com/p/129925/Lime/reviews/) JC Jamie C. Owner > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) Clive B. Partner > "does not interact with the new Outlook email system, this means that if you rely on meetings etc being..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185478) DS Dominic S. Financial advisor > "The contact management features are especially helpful, allowing us to keep detailed records of client..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809) JC Jamie C. Owner > "Currently, when a contact is copied, the associated relationship records are not carried over and must be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) JC Jamie C. Owner > "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) BC Brian C. Director > "By tying our database to online forms, we increase the risk of bad info overwriting good data." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161) JW Janet W. President > "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) PR Paul R. sales manager > "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) JC Jamie C. Owner > "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) DM Daniel M. President > "We are being slowly pushed into a cloud service that does not integrate well with how we store documents." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090) DM Dan M. President > "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) KE Kari E. CEO > "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JS Jack S. Owner > "Full data management / CRM making it easy to systematically process the collection, storing, updating and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063) SL Scott L. Mortgage Loan Officer > "Complicated setup and maintenance — backups, updates, and database management could become frustrating." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) LT Lydia T. Chief of Staff > "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) LT Lydia T. Chief of Staff > "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes;..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) DM Dan M. President > "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) TG Tyler G. Director of Business Development > "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) PR Paul R. sales manager > "The productivity and efficiency has freed up time to focus on getting more customers and service my current..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) LT Lydia T. Chief of Staff > "Formatting issues with the notes section, and constant glitching." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) SL Scott L. Mortgage Loan Officer > "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) AH Andres H. Sales Engineer > "Crashes my outlook and often loses setting with Google Integration." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) RP Rachel P. Business Assistant > "The amount of customization and details you can add to an email makes our emails unique. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) JF Jennifer F. Owner > "The issues with time it takes screen to change when completing activities." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286) JC Jamie C. Owner > "It allows me to efficiently reach out to all of my customers while still personalizing communications." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) LB Lori B. president > "I can't get it to sync with my Google calendar--just doesn't work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) AP Andrew P. VP > "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone,..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256) VT Vanessa T. School Board President > "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) JM James M. REALTOR > "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845) RD Regina D. Administrator > "The way the group emails feature works is less than idea." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) KE Kari E. CEO > "I appreciate having the capability of synchronizing updated information to the cloud." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JH Jayne H. Accounting > "I find going to lookup contact from the calendar extremely slow." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158) RT Ron T. Owner > "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) RD Regina D. Administrator > "For example, when using a mail merge, the formatting can be strange." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) BR Barbie R. Office Manager > "I love being able to have all my contacts and information about my contacts all in one app." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231) PR PAUL R. President > "Act does not work well with the new version of MS Outlook." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) JR Jim R. Regional VP Sales, NA > "Sometimes the features don't work properly requiring a restart." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174) BG Bev G. Director > "We don't currently use it to it's full potential but are loving the way we can customise it to suit our..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838) KA Kevin A. Sales > "The desktop version is a very old format and data can be old." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) KE Kari E. CEO > "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) WC William C. Owner > "Dont like the $30 monthly fee to access my data. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608) MR Micky R. Operations Manager > "I recommend it to my clients and usually setup a custom contact screen and fields for them." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KG Kerri G. President > "i can't easily look up machines i have sold by model or state. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) Kevin H. Sr. Registered Client Service Associate > "Sharing a calendar and viewing others event is helpful." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807) MT Mike T. Vistage Chair > "I feel like I am sitting forever and often go to other tasks during wait." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JB John B. Senior Vice President > "Don’t like high price increase after using for so many years with no assistance from ACT." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) TR Tammy R. Admin Sales management > "I am able to use it for organizing out data for the most part." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260) MR Micky R. Operations Manager > "A few bugs that have been around for years and never fixed." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) BN BRAD N. SALES ENGINEER > "This new form of note taking tool has helped to keep me on track with all of my customers." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) LW Lizzie W. Project Coordinator > "The customer service and support offered with Act! makes it one of the best off the shelf CRM systems I've used." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) KG Kerri G. President > "Queries are hard to figure out how to create" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) KG Kerri G. President > "I like the cloud base version, it is helpful using the mobile version as well. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) SM Scott M. Managing Director > "It not always accessible and sometimes locks us out for no reason so needs a customer service call." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325) MV Maria V. Owner > "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931) TF Thom F. Owner > "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "The cloud version is clunky." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) KA Kevin A. Sales > "Have used Act to keep up with vendors and customers, and the history is invaluable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) KW Kevin W. Manager > "I like the software's ability to track my emails to clients for future reference." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MC Marianne C. Office Manager > "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642) DB Danny B. Recruiter > "It has been one problem after another including an update that changed all the search functions without getting..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404) NA Nita A. Secretary > "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794) TG Tyler G. Director of Business Development > "The marketing automation is not easy to work with. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) MR Micky R. Operations Manager > "Having groups and fields really make it possible to do so much." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) VR Verified Reviewer Regional Sales Manager > "Slow operating and outdated, needs to be updated to join the 21st century." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141) AH Andres H. Sales Engineer > "Good for keeping track of custoemrs" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) MR Micky R. Operations Manager > "I love the desktop but really hate the online version." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KW Kevin W. Manager > "In my business, tracking calls and setting meetings is very important." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) VT Vanessa T. School Board President > "Customer Support was great when we were having trouble installing due to our internet." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) TF Thom F. Owner > "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) DM Dan M. President > "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) JR James R. President > "I have trouble if I have to move fields around." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048) LW Lizzie W. Project Coordinator > "The customer service and support provided with Act! is far above that of any other system I have used at work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) BA Bob A. Sales > "Have been a longtime user (over 10 years) easy to use and support has been good. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136738) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) SH Sean H. CRO > "Nice interface with easy-to-use features. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___3352668) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) MV Mantas V. Accountant > "Very user friendly, everything is on one window and even new user can understand mostly everything, recommend" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___2687745) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JW John W. Sales Representative > "I have a hard time using Act!" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) NL Nick L. VP > "They have helped with the integration of contacts. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MZ Maggi Z. Office Manager > "Sometimes it glitches and had no support from until recently." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710) MT Mark T. President > "It has been an integral part of my business and has been an important factor in our success." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163) JB John B. Senior Vice President > "IT service, trouble understanding techs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) KA Kevin A. Sales > "Been has been using Act for 20+ years; easy to use and dependable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) SM Sam M. CEO-Founder > "Too techy for me." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209) [View Reviews](https://www.capterra.com/p/175860/Act/reviews/) ## User interface [Lime CRM](https://www.capterra.com/p/129925/Lime/) 4.27 (145) [Act!](https://www.capterra.com/p/175860/Act/) 3.91 (933) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Lime CRM 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/129925/Lime/#features) Act! Top features 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/175860/Act/#features) ### Recognition No recognitions have been awarded to Lime CRM Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Lime CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Act! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lime CRM - By Lime Technologies - Located in Sweden - Founded in 1990 Act! - By Act! - Located in United States - Founded in 1987 ## Popular Comparisons [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) €65/month Price $25/month 4.0 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $30/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) €65/month Price $20/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $30/month Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) €65/month Price $14/month 4.0 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $30/month Price $14/month 3.9 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) €65/month Price $7/year 4.0 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $30/month Price $50/month 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) €65/month Price $250/month 4.0 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $30/month Price $7/year 3.9 Features 4.5 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) €65/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $30/month Price $250/month 3.9 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-210630/Act-vs-Kylas)