# Compare Lime CRM vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lime CRM and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129925-175860/Lime-vs-Act

---

# Lime CRM vs Act! Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lime CRMAct!2/4 selected

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/)

[## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

Starting Price

€65.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

137

Neutral

7

Negative

1

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (853)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

Based on [853 reviews](#user-reviews)

Positive

602

Neutral

100

Negative

151

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

5.0

78%Fit

High performer

Feature ratings

Data Security

4.7

Contact Management

4.4

Lead Management

3.9

Sales Pipeline Management

3.9

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.3

User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

4.5

User satisfaction

3.9

User reviews[853](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.6

Price starts from

Price starts from

€65Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

DA

Daniel A.

Supply Chain Manager

> "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

DA

Daniel A.

Supply Chain Manager

> "Old features and packages are not updated often enough."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

Marcus E.

Product Owner

> "Great for sales teams that wants control and easy overview of their tasks."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AL

Anna L.

Marketing Manager

> "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Raluca M.

Key Account Manager

> "The support function (by e-mail) is also very efficient and we get help when needed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

EP

Edward P.

CRM Manager

> "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

HG

Helena G.

Administrator

> "Very easy to work in the system and the process of creating and updating contacts works really..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

SR

Sanna R.

Administrator

> "The administration tool is not so user-friendly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980)

Marcus E.

Product Owner

> "Their support is top of the line with rapid response on every topic."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AF

Alexander F.

Sales Manager

> "I dislike that the price regulation is based on a index that measures B2C activities."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825)

HG

Helena G.

Administrator

> "The platform is easy to use and it is quick and easy to add new contacts to existing companies."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

JJ

Jenny J.

Distriktsansvarig

> "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988)

Raluca M.

Key Account Manager

> "I have been using Lime for many years now and I am familiar and content with it - both the product..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

J

Jens Ö.

Partner and Sales Director

> "Can only show 10 000 files in the index."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030)

Marcus E.

Product Owner

> "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

CB

Carl B.

Consultant manager

> "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140)

AL

Anna L.

Marketing Manager

> "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

EL

Eric L.

Production and development manager

> "Not the best product for Mac users, have to use the web-version and that does not align with out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226)

JH

Jan H.

Integrations Architect

> "It's scalability, modifiability, API and and the intuitive GUI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128)

AT

Abtin T.

Service Manager

> "Today there is no link to our everyday systems which makes it problematic since we must fill out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996)

AH

AnnaLena H.

Advisor

> "We can get reports of our data in more or less any format we want, at the same time as we have a..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432)

Eduard M.

Support Engineer

> "The desktop version looks a bit oldfashion, fonts and graphics."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930)

Marcus E.

Product Owner

> "Easy to use and easy to modify."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

KS

Karin S.

Project and service coordinator

> "Logging in can be a problem for some users as well as problems after updates"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932)

Raluca M.

Key Account Manager

> "It's easy to use and understand."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

DL

Daniel L.

Service Manager

> "I don't like the actual functionality of the add-on for Microsoft Outlook."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

DL

Daniel L.

Service Manager

> "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

Jari S.

Product Manager

> "Sometimes the email integration is not working correctly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474)

EP

Edward P.

CRM Manager

> "As an admin I love the fact that I can do specific changes without having to turn to..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

CS

Carl S.

Leader Meet Ullevaal

> "Transision to Online version is complex and slow"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618)

DL

Daniel L.

Service Manager

> "We are waiting for some improvments in the system regarding the add-on functions but overall we..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JH

Joni H.

Sales manager

> "Online version is not good enough or expensive development costs."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

KL

Karin L.

Franchise

> "It´s easy and helps me to have control over my buisness contacts"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090)

JH

Joni H.

Sales manager

> "Online version is problematic as people have MAC's."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

AE

Anders E.

Sales manager

> "It gives us the tools we need to keep track of our customers and their needs as well as support."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268)

JT

Jukka T.

Sales Director

> "Lime BI is poor what comes to graphical featuress"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939)

JS

Jerry S.

Product Manager

> "It's easy to make small changes in the "LISA" configurator."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000)

LL

Lars L.

CFO

> "Some old-fashioned UI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378)

JR

Jarl R.

CEO

> "Fast, simple CRM and able to connect API."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706)

CF

Carolina F.

Office- & eventmanager

> "The layout is not so nice, not so modern."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045)

KA

Kennet A.

System administrator

> "Lime as a company is very accommodating with configurations."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745024)

CH

Claes H.

Presales Manager

> "Why?The Admin system LISA is really old fashion"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052)

HP

Hanna P.

Marketing coordinator

> "Good dashboard and easy to use, with the template editor as an exeption."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132)

Kari H.

Senior Project Manager

> "Hard to think even one feature that I do not like :)"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332)

JS

Jan S.

IT-Ansvarig

> "Good support and a lot of flexibility."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975)

JG

Johnny G.

CEO

> "that it is not both laptop and apple friendly in same time without use the webclient version"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976)

LJ

Lars J.

Quality and Key Account Manager

> "Fast, easy to admin and very configurable, makes it your own CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270)

JS

Johanna S.

Service Coordinator

> "I receive a lot of complains because of this."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142)

KA

Kennet A.

System administrator

> "It's easy to retrieve the data you're looking for."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745024)

MH

Marko H.

Development Director

> "All the features can´t be used same way in internet version as table version can be used"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735)

BR

Birgit R.

Dangerous Goods Safety Advisor

> "Been using it since start and are one of the oldest customers."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011)

SB

Staffan B.

Consultant Manager

> "It is 2021 and still keep it as a desktop application feels a bit obsolete."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154)

JV

Jaana V.

Marketing Coordinator

> "Lime is costantly developing the system, which is an important feature as thing are chancing and..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276)

TK

Tiia K.

Customer Coordinator

> "integration was little bit difficult, but main reasons were depending on ERP system"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442)

AH

Ann H.

CEO

> "I like the solidness of a system that gives comfort and security in the important base information."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142)

MK

Magnus K.

Marknadskoordinator

> "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171)

[View Reviews](https://www.capterra.com/p/129925/Lime/reviews/)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

SS

Shawna S.

Senior Manager Marketing and Business Development

> "It can sometimes be a little buggy, especially at the company level and the marketing automation."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

SB

Shonna B.

Office administrator

> "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

JH

John H.

Owner

> "Cloud is useless at that point."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7040529)

MT

Mark T.

President

> "It has been an integral part of my business and has been an important factor in our success."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

RP

Raymond P.

President

> "Always great love the product and when there has been a problem it is fixed quickly and with no effort."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7030510)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed......."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

RT

Ron T.

Owner

> "It is so powerful so much more cost effective than it's big competitor. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

JL

Jeffrey L.

FA

> "I have used Act for many years and have built up a large data base. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

DT

Derek T.

President

> "When an update or new version is implemented, it is rarely a smooth transition. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549)

SB

Shonna B.

Office administrator

> "More modern and very similar to the old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

SB

Stephen B.

CIO

> "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306)

NS

Nadine S.

Sales

> "Wonderful experience, Capterra was so helpful, he updated my Act to the current version and I was back in..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6680121)

LE

Lance E.

Owner

> "My frustration was so high that I started contacting members of the ACT management team, up to including the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

JB

Joanne B.

executive assistant

> "Ease of use - Customer service Support - \[sensitive content hidden\] went over and above to assist me. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068543)

JR

James R.

Business owner

> "Each time the customer service has gotten worse and the program updates have gotten more expensive. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

JW

Janet W.

President

> "ACT! is the most powerful, versatile and convenient business building tool I have ever found."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

CR

Claire R.

Director

> "I made a silly error uploading and couldn't figure out how to undo so I shall be calling on the onboarding..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6256937)

Victor L.

Owner

> "I have also been able to customize the data fields to suit my company's needs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148)

MZ

Maggi Z.

Office Manager

> "Sometimes it glitches and had no support from until recently."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710)

VR

Verified Reviewer

Marketing Manager

> "Best way for me to track lead funnel."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6879197)

CC

Christine C.

Owner

> "It has trouble opening on occasion which makes using it frustrating"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6278719)

Abel A.

Agent

> "it allowed me to organize myself and manage my time and also a possibility to connect to outlook and keep the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100)

DE

Debbie E.

Tour and Programming Manager

> "The program does so much, that someone is not technologically savvy has trouble using all the features. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6493182)

ES

Eric S.

IT Manager

> "The product easily integrates with Outlook and most users find it easy to use. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842)

BW

Bruce W.

vp

> "Painful, again a techie must have taken over design role, a sales guy would keep in nimple."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6344244)

KW

Kevin W.

Manager

> "serves my needs well It is a great value for the cost."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

VW

Veronica W.

Managing Director

> "Most of the problems seem to be keeping up with Microsoft."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6348998)

ES

Eric S.

IT Manager

> "Great support and customer satisfaction when it comes to their team and working with you and your environment"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6814842)

LE

Lance E.

Owner

> "However, on occasion something more difficult to rectify occurs. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

TJ

Terryl J.

Vice President

> "We recently converted to the online program to allow for easy coordination between partners."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6330293)

GA

Gerry A.

Advisor

> "they are not too quick to respond to the other companies developments"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6567958)

SS

Sam S.

Owner

> "Very simple, bare bones software that is as cheap as it gets compared to other CRMs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6765959)

LG

Lance G.

Operations Manager

> "interface feels dated compared to other offerings, it does not feel like a modern CRM. If you're a long time..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638)

Victor L.

Owner

> "into our office and it has been vital software for our customer relations department for over 25 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6670148)

SM

Sam M.

CEO-Founder

> "Too techy for me."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209)

DS

Danielle S.

Co-President

> "We like the easy of the system for entering information whether it is a contact, a meeting or an opportunity."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6719237)

JG

John G.

Business owner

> "My problem, not theprogram"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6474637)

LA

Lee A.

Executive Director

> "It's many features make relationship management easy."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6870566)

MR

Mia R.

Head of Marketing and Vendor Management

> "Quite slow to assign a flag to contacts (especially when flagging 10,000+)"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6202778)

NA

Nita A.

Owner

> "The mail merge is also a good tool for us."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6419749)

Abel A.

Agent

> "impossible to change program colors and slow in any type of process no interface either"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5060100)

SB

Shonna B.

Office administrator

> "Very easy to use and navigate."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

TR

Tonya R.

President

> "I would end up losing contacts as well as missing many of my customer needs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6217116)

DK

David K.

Territory manager

> "ACT is very easy to learn and use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7112403)

LG

Lance G.

Operations Manager

> "Most of our customers have not taken advantage of the email marketing features, so can't speak to that."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6227638)

DS

DANIEL S.

Managing Director

> "Very good support today."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7038891)

KE

Karl E.

Director

> "ACT! is no longer available as a purchasable software but only as a subscription. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5054620)

DTM

Deacon Tom M.

Deacon

> "I love how all is integrated."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7089713)

KS

Ken S.

Proprietor

> "It does not work with basic contact functions such as synchronising with outlook and gmail. Despite many..."

[See full review](https://www.capterra.com/p/175860/Act/#GetApp___3072406)

PW

Paige W.

Office Manager-Personal Assistant

> "I have enjoyed getting to learn about Act and all the different features, but see that all of the new features..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6302535)

DT

Davina T.

AGM

> "Years worth of notes seem to be missing"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6025330)

JF

Justin F.

DPM

> "Has some good capabilities in CRM and email marketing"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6485305)

Thomas D.

President

> "Support is spotty at best. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6052250)

BL

Brandi L.

Loan Originator

> "The Rep was very knowledgeable, courteous, and knew what he was doing to get the matter handled quickly."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6829985)

WD

Wayne D.

Founder

> "Much time was wasted learning to use ACT!'s power. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6180752)

JT

John T.

President and CEO

> "Easy access to several functions and reference information access."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6580805)

KA

Kurt A.

Owner

> "Has features we would not use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___5052633)

BO

Bob O.

Sr. Account Executive

> "I set up ACT myself and was up and running in minutes. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6884215)

DS

Darren S.

Managing Director

> "ACT now admit that other customers have problems with their marketing automation. Despite this we have been..."

[See full review](https://www.capterra.com/p/175860/Act/#SoftwareAdvice___4438859)

DT

Derek T.

President

> "With the exception of updates or new versions, it is the best program on the market. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6241549)

TB

Tamar B.

Clinical Quality Assurance Specialist

> "The site glitches make the application quite cumbersome."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___3465755)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

[Lime CRM](https://www.capterra.com/p/129925/Lime/)

4.27 (145)

[Act!](https://www.capterra.com/p/175860/Act/)

3.86 (853)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Lime CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129925/Lime/#features)

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

No recognitions have been awarded to Lime CRM

No recognitions have been awarded to Act!

### Deployment & support

Lime CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lime CRM

-   By Lime Technologies
-   Located in Sweden
-   Founded in 1990

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

€65/month

Price

$25/month

4.0

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

€65/month

Price

$20/month

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

€65/month

Price

$14/month

4.0

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

€65/month

Price

$7/year

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

€65/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

€65/month

Price

$250/month

4.0

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas)

[Act!](https://www.capterra.com/p/175860/Act/)[3.86 (853)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$30/month

Price

$14.99/month

3.9

Features

4.6

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175860-178819/Act-vs-EngageBay-Marketing)