# Compare Lime CRM vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Lime CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs Lime CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMLime CRM2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [730 reviews](#user-reviews)

Positive

712

Neutral

16

Negative

2

[## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

Starting Price

€65.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

137

Neutral

7

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 17,515 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.5

70%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

5.0

User satisfaction

User satisfaction

4.7

User reviews[730](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.3

User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

4.5

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

€65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

HB

Holly B.

Consultant

> "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic option..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

OD

Olu D.

CEO

> "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

VS

Vivan S.

marketing Head

> "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

SH

Stephen H.

Chief Strategy Officer

> "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387)

Heather N.

CEO

> "The way their email toppers and incoming contacts works is a bit cumbersome"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "The integration of whatsApp is not offered - at least in the free trial version."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

JH

Jenn H.

Business Operations

> "The customer support team, while responsive, is not particularly effective at actually resolving issues. "

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

RA

Robert A.

Customer Success Manager, Area Sales Manager

> "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921)

KA

Kennet A.

Technical Systems Lead

> "The interface sometimes lacks logic for the user."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277)

RA

Robert A.

Customer Success Manager, Area Sales Manager

> "Lime CRM works well for tracking communication, cases, and customer history in one place."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921)

DA

Daniel A.

Supply Chain Manager

> "Old features and packages are not updated often enough."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

DA

Daniel A.

Supply Chain Manager

> "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982)

AL

Anna L.

Marketing Manager

> "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up advanced..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Marcus E.

Product Owner

> "Great for sales teams that wants control and easy overview of their tasks."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

EP

Edward P.

CRM Manager

> "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

Raluca M.

Key Account Manager

> "The support function (by e-mail) is also very efficient and we get help when needed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

SR

Sanna R.

Administrator

> "The administration tool is not so user-friendly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980)

HG

Helena G.

Administrator

> "Very easy to work in the system and the process of creating and updating contacts works really..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

AF

Alexander F.

Sales Manager

> "I dislike that the price regulation is based on a index that measures B2C activities."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825)

Marcus E.

Product Owner

> "Their support is top of the line with rapid response on every topic."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

JJ

Jenny J.

Distriktsansvarig

> "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988)

Jessica F.

Travel Designer

> "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382)

J

Jens Ö.

Partner and Sales Director

> "Can only show 10 000 files in the index."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030)

HG

Helena G.

Administrator

> "The platform is easy to use and it is quick and easy to add new contacts to existing companies."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085)

CB

Carl B.

Consultant manager

> "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users...."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140)

Raluca M.

Key Account Manager

> "I have been using Lime for many years now and I am familiar and content with it - both the product per..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

EL

Eric L.

Production and development manager

> "Not the best product for Mac users, have to use the web-version and that does not align with out..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226)

Marcus E.

Product Owner

> "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

AT

Abtin T.

Service Manager

> "Today there is no link to our everyday systems which makes it problematic since we must fill out the..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996)

AL

Anna L.

Marketing Manager

> "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing customer..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454)

Eduard M.

Support Engineer

> "The desktop version looks a bit oldfashion, fonts and graphics."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930)

JH

Jan H.

Integrations Architect

> "It's scalability, modifiability, API and and the intuitive GUI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128)

KS

Karin S.

Project and service coordinator

> "Logging in can be a problem for some users as well as problems after updates"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932)

AH

AnnaLena H.

Advisor

> "We can get reports of our data in more or less any format we want, at the same time as we have a user..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432)

DL

Daniel L.

Service Manager

> "I don't like the actual functionality of the add-on for Microsoft Outlook."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

Marcus E.

Product Owner

> "Easy to use and easy to modify."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390)

Jari S.

Product Manager

> "Sometimes the email integration is not working correctly."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474)

Raluca M.

Key Account Manager

> "It's easy to use and understand."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977)

CS

Carl S.

Leader Meet Ullevaal

> "Transision to Online version is complex and slow"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618)

DL

Daniel L.

Service Manager

> "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JH

Joni H.

Sales manager

> "Online version is not good enough or expensive development costs."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

EP

Edward P.

CRM Manager

> "As an admin I love the fact that I can do specific changes without having to turn to support/consultant"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156)

JH

Joni H.

Sales manager

> "Online version is problematic as people have MAC's."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704)

DL

Daniel L.

Service Manager

> "We are waiting for some improvments in the system regarding the add-on functions but overall we have..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983)

JT

Jukka T.

Sales Director

> "Lime BI is poor what comes to graphical featuress"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939)

KL

Karin L.

Franchise

> "It´s easy and helps me to have control over my buisness contacts"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090)

LL

Lars L.

CFO

> "Some old-fashioned UI."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378)

AE

Anders E.

Sales manager

> "It gives us the tools we need to keep track of our customers and their needs as well as support."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268)

CF

Carolina F.

Office- & eventmanager

> "The layout is not so nice, not so modern."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045)

JS

Jerry S.

Product Manager

> "It's easy to make small changes in the "LISA" configurator."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000)

CH

Claes H.

Presales Manager

> "Why?The Admin system LISA is really old fashion"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052)

JR

Jarl R.

CEO

> "Fast, simple CRM and able to connect API."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706)

Kari H.

Senior Project Manager

> "Hard to think even one feature that I do not like :)"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332)

HP

Hanna P.

Marketing coordinator

> "Good dashboard and easy to use, with the template editor as an exeption."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132)

JG

Johnny G.

CEO

> "that it is not both laptop and apple friendly in same time without use the webclient version"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976)

JS

Jan S.

IT-Ansvarig

> "Good support and a lot of flexibility."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975)

JS

Johanna S.

Service Coordinator

> "I receive a lot of complains because of this."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142)

LJ

Lars J.

Quality and Key Account Manager

> "Fast, easy to admin and very configurable, makes it your own CRM."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270)

MH

Marko H.

Development Director

> "All the features can´t be used same way in internet version as table version can be used"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735)

BR

Birgit R.

Dangerous Goods Safety Advisor

> "Been using it since start and are one of the oldest customers."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011)

SB

Staffan B.

Consultant Manager

> "It is 2021 and still keep it as a desktop application feels a bit obsolete."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154)

JV

Jaana V.

Marketing Coordinator

> "Lime is costantly developing the system, which is an important feature as thing are chancing and..."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276)

TK

Tiia K.

Customer Coordinator

> "integration was little bit difficult, but main reasons were depending on ERP system"

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442)

AH

Ann H.

CEO

> "I like the solidness of a system that gives comfort and security in the important base information."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142)

MK

Magnus K.

Marknadskoordinator

> "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed."

[See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171)

[View Reviews](https://www.capterra.com/p/129925/Lime/reviews/)

## User interface

4.71 (730)

[Lime CRM](https://www.capterra.com/p/129925/Lime/)

4.27 (145)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

Lime CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129925/Lime/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Lime CRM

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lime CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Lime CRM

-   By Lime Technologies
-   Located in Sweden
-   Founded in 1990

## Popular Comparisons

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$25/month

4.5

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4.8

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[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

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€65/month

Price

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4.3

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[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

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$7/year

Price

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4.5

Features

4.3

4.8

Ease of Use

4.2

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[Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/)

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[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

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$7/year

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4.8

Ease of Use

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4.3

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