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CustomAnswers vs Airtable: Which is a better fit?

Updated on February 13th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 6,175 reviews from Workflow Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Reports
NA
Task Management
4.8
Commenting/Notes
NA
Real-Time Data
NA
API
NA
% Fit
Missing features
Feature ratings
Customizable Reports
NA
Task Management
4.6
Commenting/Notes
4.7
Real-Time Data
4.5
API
4.4
User satisfaction
4.8
User reviews16
Ease of use
4.8
Functionality
4.9
Value for money
4.9
Customer support
4.8
4.7
User reviews2,130
Ease of use
4.4
Functionality
4.5
Value for money
4.5
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small to large companies in most all industries with a need for reasonably priced yet feature rich scalable and flexible platform to adapt specific business processes.

For organizations looking to build scalable, flexible apps with powerful governance and administration.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-c563f8ad-7fb5-4fee-d6ad-08dc3d706756
Onome D
Artist-Facilitator
4.0

Onome D.: Hello, my name is Onome. I am an artist and facilitator. I am a solopreneur and I give Airtable four out of five stars. Prior to Airtable, I was using Google Drive as my content library, and I find Airtable to be better suited to the job. Well, it just so happened that I was able to receive a template for doing my content management system that made it easier for me to figure out how to organize my content in a fairly straightforward way. It was a bit of a learning curve, even with the template because I mean, there's so many options and so many customizations. So I'd say overall it's a pretty steep learning curve. In my case, having a template made a bit of an easier entry point for me. But even with that entry point, it was a little difficult to understand how to add new columns and customize the database. So I'd say it's a little bit of challenge. I would say that though Airtable has worked just fine for my purposes as a solopreneur, it's better suited to a team of people just because it has so many potential moving parts. And the way in which it is customizable, I think it would be better suited to a team of people, like a group of archivists or a group of social media content managers, that kind of thing. Those teams would be the ones that would best be served by a software like Airtable.

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146652 video thumbnail}
1 Video
13000
3 screenshots
146652
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

CustomAnswers

13/34
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Commenting/Notes
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Management
  • Graphical Workflow Editor
  • Monitoring
  • Progress Tracking
  • Project Workflow
  • Real-Time Data
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Template Management
  • Access Controls/Permissions
  • Approval Process Control
  • Business Process Automation
  • Collaboration Tools
  • Compliance Tracking
  • Customizable Dashboard
  • Forms Management
  • Mobile Access
  • No-Code
  • Reporting/Analytics
  • Task Management
  • Third-Party Integrations
  • Workflow Configuration
See All features
Hide Workflow Management Software Features -

Airtable

Top Features
30/34
Show Workflow Management Software Features +

CustomAnswers

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Airtable

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CustomAnswers
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Airtable
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CustomAnswers
  • By GovQA
  • Located in United States
  • Founded in 2001
Airtable
  • By Airtable
  • Located in United States
  • Founded in 2013
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