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Notion vs CustomAnswers: Which is a better fit?

Updated on December 6th, 2024
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Summary
Key features rated by users
Features selected based on 6,416 reviews from Workflow Management users.
% Fit
Missing features
Feature ratings
Task Management
4.6
Real-Time Data
NA
Commenting/Notes
4.6
Customizable Fields
4.4
API
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Task Management
4.8
Real-Time Data
NA
Commenting/Notes
NA
Customizable Fields
NA
API
NA
User satisfaction
4.7
User reviews2,414
Ease of use
4.3
Functionality
4.6
Value for money
4.6
Customer support
4.4
4.8
User reviews16
Ease of use
4.8
Functionality
4.9
Value for money
4.9
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use the product for notes and organizing their lives.

Small to large companies in most all industries with a need for reasonably priced yet feature rich scalable and flexible platform to adapt specific business processes.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Michael C
VP of Marketing
5.0

Michael C.: Hi, I'm Michael. I'm Vice President of Marketing at KORONA POS, and I give Notion a five out of five. Prior to Notion we were using Monday. Monday served our purposes pretty well. It's a decent platform for task management and project management, but some of the user experience and tracking of different projects fell a little short, so we switched to Notion and it's been great ever since. We decided to go with Notion one, it has a great reputation online. Product reviews across the board are solid. Two, we had a few team members internally who used Notion just privately and really, really liked it. So made it a pretty easy decision. It was affordable to try out, and we stuck with it since. Getting started with Notion was remarkably easy. The onboarding process was simple. We were able to have a free trial just to make sure that we liked it, but then once going live, getting the information and projects started was quite easy on my end as the administrator and then all of our users being able to navigate it themselves and update certain projects, add comments, attach files, anything like that. Super simple. So there was next to no learning curve. Before getting Notion for us, we had used a few different platforms for project and task management. All of them kind of came with slight hurdles and hiccups that files weren't being attached correctly or a project had been updated. Somebody had made a comment, but that it didn't reflect properly. So once we got Notion, tracking all of our content production for our blog, tracking different tasks within the marketing department, tracking video production became a lot easier. So if anything, we just wish that we would've made the switch to Notion sooner.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Notion

Top Features
11/34
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Compliance Tracking
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Project Workflow
  • Real-Time Data
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Workflow Configuration
  • Activity Dashboard
  • Activity Tracking
  • API
  • Commenting/Notes
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Progress Tracking
  • Task Management
  • Template Management
  • Third-Party Integrations
See All features
Hide Workflow Management Software Features -

CustomAnswers

4/34
Show Workflow Management Software Features +

Notion

--

CustomAnswers

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Notion
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CustomAnswers
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Notion
  • By Notion Labs
  • Located in United States
  • Founded in 2013
CustomAnswers
  • By GovQA
  • Located in United States
  • Founded in 2001
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