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Follow Up Boss vs Lofty: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 1,618 reviews from Real Estate CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
For Real Estate
NA
Contact Database
NA
Lead Capture
--
Contact Management
4.7
Lead Management
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
For Real Estate
2.5
Contact Database
NA
Lead Capture
NA
Contact Management
3.6
Lead Management
3.5
User satisfaction
4.5
User reviews53
Ease of use
4.5
Functionality
4.3
Value for money
4.2
Customer support
4.4
3.8
User reviews88
Ease of use
3.8
Functionality
3.8
Value for money
3.9
Customer support
3.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Follow Up Boss is perfect for high-performing agents and growing teams, especially those who use multiple lead sources and other tech tools that they need their CRM to integrate with.

Real Estate Brokerages, Enterprises, Team Leaders, and Agents that are looking to boost their business through improved organization, accurate reporting, and our intelligent automation system.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Yola S
Inside Sales Manager
5.0

Yola S.: Hi, I am Yola. I am the ISA manager at Compass in Vero Beach, the Reynolds Team. We are a very high-producing team and we use Follow Up Boss, and I would give it a five-star rating. We switched from BoomTown but I didn't dislike it, it just has more functions and you can personalize it more. We chose it because we could personalize it. We could also communicate within our team, we have collaborators. It was very easy to onboard Follow Up Boss into our business as their support has been exceptional. Anytime we've had any learning curves or issues they've been right there to walk us through it. I feel like they've done an excellent job. I think Follow Up Boss has been a great addition to our team. We really like the fact that it has a built-in dialer, that it integrates with Zillow and integrates with Mojo. There are a lot of advantages to using this platform and we get to communicate within our team as well, which is really nice.

How Capterra sources reviews
View all video reviews
Ali H
Shift Lead
5.0

Ali H.: Hi, my name's Ali. I am a listing coordinator for a real estate team. My team ranges from eight to 10 people and I give Chime a five out of five stars. So, I use Chime as my database to keep track of my clients and the communication that I have with them throughout my team. It allows me to see when the last time someone's talked to them and organize my database. I really like the Chime app. It allows me to communicate with my clients while I'm going about town, as well as on my desktop, and I really like the notes feature on the app where it allows me to see the information that my teammate has put in for my client. The one thing I could see Chime improving upon is whenever there's an update, sometimes there's some glitches in the system and our database will have some errors for an hour or so.

How Capterra sources reviews
View all video reviews
User interface
130020 video thumbnail}
1 Video
157457 video thumbnail}
1 Video
130020
5 screenshots
157457
5 screenshots

Follow Up Boss

20/43
  • Access Controls/Permissions
  • Activity Tracking
  • Appointment Management
  • Campaign Management
  • Client Management
  • Commission Management
  • Contact Database
  • Customer Database
  • Customizable Fields
  • Data Synchronization
  • Document Management
  • Email Tracking
  • For Real Estate
  • Lead Distribution
  • Lead Generation
  • Lead Nurturing
  • Lead Qualification
  • Omnichannel Communications
  • Pipeline Management
  • Property Database
  • Real-Time Data
  • Referral Tracking
  • Template Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Client/Property Matching
  • Contact Management
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Templates
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Mobile Access
  • Reminders
  • Reporting/Analytics
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Real Estate CRM Software Features -

Lofty

Top Features
25/43
Show Real Estate CRM Software Features +

Follow Up Boss

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Lofty

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Follow Up Boss
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Lofty
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Follow Up Boss
  • By Enchant
  • Located in United States
  • Founded in 2011
Lofty
  • By Lofty
  • Located in China
  • Founded in 2016
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