FLG vs Surefire CRM: Which is a better fit?

Love the support, from good old Lancashire accents, help is very good and they took time to understand what I was doing and provided good advice to get things working as I wanted.

Amy A

Customer Experience Coordinator

I have to say there is no feature I particularly dislike within FLG.

As a former happy user, we're delighted to be back. The CRM is easy to navigate, has great functionality and at a very reasonable price.

Looks awful on my iPhone, hard to read on small screens.

Amy A

Customer Experience Coordinator

It's a lot easier for people to open other people's diaries and see where they are in comparison with the person on the phone - a great help in the improvement of efficiency.

Adding a logo to my home page is difficult. Adding a Us phone number is also difficult.

I have witnessed the software evolve during my time as a customer and I have every faith they will continue to make a great system better.

Looking for a crm and automation integration for my website was hard.

All of the pre-built campaigns are effective, look great and typically get a great response. I'm not creative or a great designer so their stuff looks great to me and is effective.

It seems there is something missing, until you log in the next day and either find what you missed or support had built it overnight. All you have to do is ask and it's there.

I am more and more impressed as I use the program. After acquainting myself with data-base-speak, I find it a solid program with features that continue to impress me.

We made some errors with initial data import due to lack of knowledge about how the system worked, and that caused us to have to do some data clean-up.

Surefire has enabled us to do just that, and more. The ease of use, combined with the wealth of existing content and amazing tools has exceeded our expectations.

When editing someones profile, if you need to switch between screens/tabs to type in a phone #, the phone # disappears if you have only typed it part of it. Then you need to keep retyping.

The platform itself is great and can really help you take your business to the next level, but their customer service is what makes Surefire truly great.

I feel there is a limited library of flyers, emails, and social media posts to use.