DYL vs ExtraaEdge: Which is a better fit?

The ease of use along with the ability to track and report makes this a winning product. My agents are able to make three times as many phone calls as they did before converting to DYL.

It definitely makes us more productive. One example is we can label calls as "Spam" and then avoid them when they call again, which is a big headache for all small businesses.

Robert R

Owner

The advertised system features sound amazing... and price is fantastic. However this is an ideal world when everything is operating smoothly.

Then ask if your business can handle that happening 4-5 times a month. Then they refuse to give you our money back even though they wont fix anything and you are stuck in a year contract.

My office is pretty fast paced and I needed a system that would help my team multi-task better and DYL has been the best product in helping to keep my team productive.

Robert R

Owner

Service is awful and expect to wait for 15 plus minutes on hold. No resolution to problems.

What I like most about DYL it combines the best Volp phone service with sales and customer service software to manage your business it's so easy and profitable.

They charge you upfront for the year because they customer service and company are so bad.

Prashant P

Marketing Manager

We as an educational organization like this software to capture the leads with their automated chatbot. It's really good and very effective with the flow.

Just one cons as I had used its mobile app as after using it. The peroneal number can be added by mistake and difficult to delete is as admin has the right to delete.

Its been a great and happy experience using this dashborad of extra edge.I would like to refer this for all.

Meetings Schedules during office hours can be avoided.

Customer support has been fantastic and kudos to the entire team of EE. All features in the CRM has been top notch and definitely the best CRM for the education industry.

Its fully equipped with the features but some time it5 may get an delayed actions while uploading leads.

The safe and sturdy built and the ease of handling is the two main qualities I like the most of the extraedge.

But it is fine since it have happened only twice and our complaints were paid attention and are rectified now.