# Compare GoCodes vs Freshservice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare GoCodes and Freshservice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130048-132997/GoCodes-Asset-Management-vs-Freshservice --- # GoCodes vs Freshservice Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GoCodesFreshservice2/4 selected [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.4 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) [## GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.4 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) Starting Price $500.00/year Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment JP CC Based on [235 reviews](#user-reviews) Positive 205 Neutral 25 Negative 5 [## Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [688 reviews](#user-reviews) Positive 649 Neutral 30 Negative 9 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,027 reviews from inventory management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Data Synchronization NA Inventory Tracking 4.6 Inventory Control 4.4 Real-Time Data NA Billing & Invoicing NA \--%Fit Missing features Not enough reviews Feature ratings Data Synchronization NA Inventory Tracking \-- Inventory Control NA Real-Time Data \-- Billing & Invoicing 5.0 User satisfaction User satisfaction 4.4 User reviews[235](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[688](https://www.capterra.com/p/132997/Freshservice/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $500Flat Rate, Per Year - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Our comprehensive tool management solution is built for trades. Use our patented QR codes, Bluetooth Beacons & GPS trackers & people-friendly software to manage your equipment and stop tool loss. Best for Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform. ## User reviews Pros & cons JP John P. Coordinator of CTAE and Workforce Innovation > "GoCodes is a good product to use for inventory management, tracking of equipment, and maintaining..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6248244) BM Brian M. BIM, Prefabrication Division manager > "Cost of additional QR codes seems a bit high." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6225277) CC Christie C. PR and Corporate Communications Manager > "The reporting function is great so that we know what is out in the field still, who it has been..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6234313) HT Hannah T. Safety & Health Coordinator > "At times it will not log the QR code as scanned in the excel sheet." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3701640) Argenis U. CEO > "The scanner app is too reliable and allows me to keep track of my tools on the go." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___4934895) BL Brendan L. IT Specialist I > "This leads to inaccurate information being saved unless you go back and correct it until it takes." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3701367) JP John P. Coordinator of CTAE and Workforce Innovation > "GoCodes has been a tremendous asset to this process to track our purchased equipment in each..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6248244) RR Robby R. IT Specialist > "Our staff struggles with scanning it in at every location they attend." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3701294) CR Cassandra R. Safety > "Since I have started using GoCodes, it has been a very Efficient and organized way to stored the..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6241169) KH Keri H. Tech Coordinator > "The customer service of GoCodes leaves much to be desired." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3723569) KS Kim S. Office Manager > "Go codes is a great way to keep track of assessments of student therapists. " [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6247612) ER Elizabeth R. Site Manager > "inaccuracy in our historical of inventory." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3684782) LV Lacey V. Admin asst for IT > "It is very ease to add each inventory item, and to keep up with the status and info of each one." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6234323) KH Keri H. Tech Coordinator > "I have never been able to get a straight answer or actual help with an issue or quote." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3723569) MS Mina S. Cityplanner > "For us, this is fantastic because we often need the information when we don't have access to a PC." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6248629) TB Tracy B. Project Manager > "The communication and customer service is a bit lacking but the software is simple enough to work..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___2843531) JJ Jay J. Inventory > "The app has really made things simple for managing inventory." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6247650) TC Taylor C. Associate Director > "The software is not as customizable as I would like." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___2844104) TH Terry H. Account Manager > "For equipment being sent to customers around the world this makes it very easy to track location..." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___3701533) CC Colin C. Director of IT > "wrong data format”." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___2860616) BM Brian M. BIM, Prefabrication Division manager > "Everything seems to work well, and was easily adapted in the construction field." [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___6225277) MT Mike T. Vice President > "The reports are not what I expected placement" [See full review](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#Capterra___2860448) [View Reviews](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) NO Nathalie O. Scrum Master IT > "During my recent implementation, I leveraged its capabilities to build high-performance custom workflows that required precision and scalability. While the..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7095459) AC Ariel C. Technical Support Analyst > "The assets management is a little confusing and for some reason is not working great for all, but we have a MDM solution that manages all our devices, and..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111443) Praphul Kumar P. Tech lead sr System Admin > "It has helped improve operational efficiency, reduce turnaround time, and bring better structure to ticket and service request management. While there are..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113846) DV David V. Customer Supoort Manager > "The only thing I dislike is that depending on the license tier, it may be very limited on AI usage, API usage and a couple more features that are only..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111459) LB Lucas B. IT Service Desk Analyst > "Freshservice’s biggest strength, in my experience, is how effortlessly everything comes together in one clean, intuitive platform—its interface is easy to..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) LB Lucas B. IT Service Desk Analyst > "Additionally, certain configuration options aren’t as flexible as you’d expect from an ITSM tool, so you occasionally run into moments where you have to..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) BC Brendan C. Senior Solutions Engineer > "There are great reporting features built-in as well, providing clean overviews of important KPI's like first-touch resolution, first response time, and time..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079567) MD Mark D. Director of Operations > "I have been working with ITSM products long enough to remember local fat client interfaces and the web client experience is never as fast or consistent. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7082783) Stefan D. Senior IT Tehnician > "User-friendly interface, efficient ticket management, strong automation, and helpful integrations that streamline IT support tasks and improve team..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113038) CY Chandresh Y. AVP-IT > "Additionally, users often cite limitations in customization, API rate caps, and occasional performance bottlenecks." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111478) CT Cameron T. IT Service Desk Analyst > "FreshService has been great for our organisation and has been the backbone of our IT Service desk environment, allowing us to triage incidents and keep..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094565) JC Josh C. Help Desk and System Admin > "There are some minor ui issues, and running reports can be a hassle to get the data you are looking for." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079621) SD Stefan D. Senior System Analyst > "The ticketing system is well organized, automation workflows are powerful, and the service catalog makes it simple for users to request services." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111427) BM Bruno M. VP IT > "not sure how it will handle multiple groups and departments. How to segregate categories, etc based on groups." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) DF Dominique F. Systems Administrator > "The service catalog has been especially valuable since we can now standardize requests, apply approval workflows, and automate processes that were..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115320) DF Deste F. IT HelpDesk > "Additionally, some integrations require extra setup effort or paid tiers, which can impact overall value." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121021) SS Shubham S. Sr. Network Engineer > "From a network support side, it helps in maintaining proper records and makes coordination easier when multiple teams are involved. Once everything is set,..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7124852) LS Lumo S. Systems Analyst > "Reporting can be a bit rigid, and API/search behavior sometimes requires workarounds." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118779) RM Rakesh M. Senior IT Infra Executive > "It provides a stable ITSM platform for managing incidents, service requests, and changes in a structured way." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115673) MS Matt S. Systems Administrator > "The lack of customizability for certain things, such as templates." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094559) TZ Tarik Z. IT > "It has helped streamline incident management, improve SLA compliance, and enhance team productivity. While there are some areas for improvement, it remains..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7122927) JC Johnny C. Support Engineer > "It takes some time to learn how to use all the advanced features properly, so the learning curve is a bit steep for new users." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079568) AC Ajay C. EUS Engineer > "From a support engineer point of view, it improves response time and makes tracking easier. Once everything is configured properly, it becomes part of the..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121029) MO Mark O. Head of Managed Services > "Integrations are not always clear, often rely on third parties (not clear how they are involved with your data either)." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) TE Trajkovi E. Principal Analyst > "It streamlines IT service management by combining ticketing, automation, and reporting in a single platform." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118803) TG Taylor G. Head of Product > "New accounts can easily get locked if API usage is high." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7086052) MB Maki B. Local HR > "The platform is intuitive, reducing onboarding time, while still offering solid automation for ticketing, SLAs, and workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121028) BF Brandon F. Service Desk Supervisor > "In particular, there were smaller percentages highlighted in green and/or red that didn't make any sense to me when adding different metrics to my report." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6861159) ARS Abdul Rehman S. Director Information Technology - Service Delivery and Engineering > "It has helped streamline our IT service management processes, improve efficiency through automation, and enhance visibility across operations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118062) CK Chris K. Senior Director Global Ops and Support > "We moved from a market-leader, which was cumbersome, expensive, and nearly impossible to manage without a large, dedicated team." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111527) MM Mahesh M. IT Security Engineer > "Freshservice provides a well-structured ITSM platform with a clean UI and smooth ticket lifecycle management." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113394) JS Jeremy S. IT Project Manager > "Some bugs that cause annoying alerts to be generated." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079524) AB Aimé B. Skol Brewery Limited > "Clients can submit tickets through a simple portal, email, or service catalog without confusion, which reduces friction and increases adoption." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7103029) BM Bruno M. VP IT > "I am unable to get a support person when having a question or needing help configuring." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) BC Brayden C. IT > "Freshservice has been a reliable and intuitive ITSM tool for our team, streamlining tickets and automating workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113396) SB Shivraj B. IT MANAGER > "Agent responses are not coming while exporting the tickets." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079571) EW Evelyn W. IT Assistant > "Reports page lets you drag widgets, build charts fast, and the change‑calendar puts planned work neat on timeline" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6803820) MO Mark O. Head of Managed Services > "The available licensing is not as flexible as other tools." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) NO Nathalie O. Scrum Master IT > "For any team looking to blend custom coding with modern automation, Freshservice provides a solid, dependable foundation." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7095459) JB Joe B. Desktop Support Engineer > "Unfortunately, due to this, I haven't been able to get my managers to purchase it." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079535) MS Mike S. Sr. Application Analyst > "Easy tracking of issues across various business sectors giving an easy to understand history of open issues and where they are in the development life cycle" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7082166) EJ Elvin J. IT Manager > "Category set up is always a tedious task, but not due to Freshservice." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115661) Praphul Kumar P. Tech lead sr System Admin > "Task and workflow management are strong, allowing me to streamline processes across different teams effectively." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113846) JF Javier F. Partners Responsible > "Reporting features could be more robust, and it lacks some advanced customization options." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6508286) AM Akil M. Asst. Manager > "The platform makes it easier to manage workloads, track issues, and ensure accountability across the team." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7119075) NB Norman B. Director Technology Strategy at TELUS > "For small teams, some options may feel too advanced and are not always used." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7014939) DF Dominique F. Systems Administrator > "Asset management is also a strong feature as it allows us to properly track our IT equipment lifecycle." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115320) JB Joe B. Desktop Support Engineer > "Sometimes I don't want to contact support..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079535) FA Frank A. Digital Services Manager > "The connector apps are very useful - especially for asset matching to vendors warranty sites like with Dell." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7082306) PM Phillip M. ICT Support Officer > "The Notification spam through the app is terrible, pinging each notification one at a time to the phone, which is especially annoying when it sends over 30..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___5013674) CC Christian C. IT Specialist > "On a positive note, I appreciate the ability to use Single Sign-On (SSO) with our Microsoft products, as it makes me feel more secure." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7086042) MLL Mei Leng L. Business Analyst > "The workflow very rigid do not robust enough for customer to configure to handle customize organization workflow do not have proper implementation..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4985992) Stefan D. Senior IT Tehnician > "Positive experience; Freshservice simplifies IT service management, improves organization, and helps teams handle support requests more efficiently." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113038) GP Gabriel P. It service manager > "After being a client for years they are not open to negotiating license costs." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6839838) DF Dominique F. Systems Administrator > "It has improved accountability, response tracking, and overall service delivery within our IT department." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115320) TW Tim W. IT > "Not good for inventory management, missing some features" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6622023) DF Deste F. IT HelpDesk > "Overall, Freshservice is a reliable and efficient ITSM platform that streamlines service desk operations and improves team collaboration." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121021) BD Benjamin D. Integration lead > "Lack of integration with some of our other applications." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6573500) JYM Jean-Yves M. IT Manager > "Freshservice is easy to customize and can be easily adjusted to the usage in many departments requesting task follow-up (IT, Human Ressources, Maintenance..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7085074) JTP Joria Tolitz P. IT Service Desk Administrator > "We could not create a custom place holder that we can use on canned responses, workflow, etc." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4979836) Anida P. Graphic designer > "The interface is intuitive, which helps streamline my daily workflow as a graphic designer." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115614) KS Karthic S. IT Officer > "account managers take a lot of time to respond and they dont talk directly they redirect you to customer service without even discussing about the problem." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4993763) JM Jorge M. IT COORDINATOR > "It has clearly improved how support requests are handled and has made IT service management more structured and efficient." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079561) SO Seun O. Snr System Analyst & Integrator > "the inability to register certificates and certain operational activity" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4980044) NO Nathalie O. Scrum Master IT > "Freshservice stands out as a robust ITSM solution that balances user-friendly design with deep technical flexibility." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7095459) NG Navaneeth G. Associate Manager - IT > "The customization options can be a bit overwhelming, especially for new users." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4973777) TR Tushar R. Support Team Lead > "Features like SLA tracking and automation reduce follow-ups and help the team stay aligned." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121185) SA Samuel A. Software > "Steep initial setup, complex rules management, and occasional performance hiccups." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4825510) KB Kenny B. VP, IT > "We can now better manage problems, requests, inventory, and change management which were tough initially." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111452) MK Micah K. network administrator apprentice > "mobile app doesn't have the same versatility the web version has, should be updated more frequently." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4873004) JS Jeremy S. IT Project Manager > "Entra integration was easy and it's great to have a system that can both build users, and import them automatically into Freshservice when created." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079524) Sarah H. System Administrator > "I have not been able to determine whether or not it is possible for us to have parent portal sites that include kid pages, and the process of developing..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___3586871) SB Shivraj B. IT MANAGER > "I’ve made many customizations based on our business requirements, which have been very beneficial for our company." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079571) RP Ron P. Systems Administrator > "The only cons are that there is some minor missing functionality with automation (for instance, automatically creating a new ticket based on the properties..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___3865912) SD Stefan D. Senior IT Tehnician > "It streamlined support workflows, improved response times, and made daily IT operations much easier to manage." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115901) YH Youssef H. disagner > "I haven't been able to find out if it's feasible for us to have parent portal sites with kid pages, and creating these pages will require coding expertise." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4573432) NE Niels E. IT Coordinator > "The tool fits the needs of our organization, and allows our IT department to work efficiently." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7097203) GC Geoff C. Director of Information Services > "Support is great for simple things, but really disappointing when you have specific issues to your configuration, each time you are educating their team on..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___3932151) AL Alexander L. Senior Systems Administrator > "Getting users to submit ticket is painless compared to our old Dynamics based in house ticketing tool." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094649) VR Verified Reviewer Solutions Architect > "It does it's job as a ticketing system and a KB for the support teams, but it isn't a system that you would be happy, or at least pleased, to work with." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___4723638) [View Reviews](https://www.capterra.com/p/132997/Freshservice/reviews/) ## User interface 4.37 (235) 4.53 (688) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important GoCodes Top features 30/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/130048/GoCodes-Asset-Management/#features) Freshservice 28/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/132997/Freshservice/#features) ### Recognition No recognitions have been awarded to GoCodes No recognitions have been awarded to Freshservice ### Deployment & support GoCodes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshservice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details GoCodes - By GoCodes - Located in United States - Founded in 2011 Freshservice - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)[4.54 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/) $500/year Price Contact vendor for pricing 4.1 Features 4.5 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130048-175522/GoCodes-Asset-Management-vs-ACMP-Inventory) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/) $19/month Price $39/month 4.3 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132997-164283/Freshservice-vs-Zendesk) [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.47 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) $500/year Price $108/month 4.1 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/80853-130048/AssetCloud-vs-GoCodes-Asset-Management) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,410)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $19/month Price $19/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-132997/Freshdesk-vs-Freshservice) [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)[4.59 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/) $500/year Price $65/month 4.1 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/124047-130048/EZOfficeInventory-vs-GoCodes-Asset-Management) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $19/month Price $25/month 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132997-202528/Freshservice-vs-Milvus) [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[4.63 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) $500/year Price Contact vendor for pricing 4.1 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130048-142562/GoCodes-Asset-Management-vs-Asset-Panda) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,755)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $19/month Price $15/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-132997/LiveAgent-vs-Freshservice) [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [Reftab](https://www.capterra.com/p/136727/Reftab/)[4.70 (137)](https://www.capterra.com/p/136727/Reftab/reviews/) $500/year Price $31.25/month 4.1 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130048-136727/GoCodes-Asset-Management-vs-Reftab) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (764)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $19/month Price $20/month 4.3 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132997-227102/Freshservice-vs-JIRA-Service-Management) [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)[4.37 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $500/year Price $29/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130048-170401/GoCodes-Asset-Management-vs-ITGlue) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $19/month Price $20/month 4.3 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132997-169505/Freshservice-vs-Zoho-Desk)