# Compare Mailjet vs Brevo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailjet and Brevo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130105-132996/Mailjet-vs-brevo --- # Mailjet vs Brevo Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailjetBrevo2/4 selected [Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) [## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting Price $17.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [455 reviews](#user-reviews) Positive 378 Neutral 27 Negative 50 [## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,489 reviews](#user-reviews) Positive 3,288 Neutral 117 Negative 84 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,491 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Email Campaign Management 4.1 Campaign Scheduling 4.3 Newsletter Management \-- Email Tracking 4.0 Customizable Branding 5.0 75%Fit Missing features Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.6 Newsletter Management NA Email Tracking 4.6 Customizable Branding 4.4 User satisfaction User satisfaction 4.2 User reviews[455](https://www.capterra.com/p/130105/Mailjet/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 3.9 User satisfaction 4.6 User reviews[3,489](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $17Other, Per Month - Free version - Free trial Price starts from $9Usage Based, Per Month - Free version - Free trial Best for Best for Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries. Best for Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. ## User reviews Pros & cons BW Brandy W. Manager > "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) EV Eduardo V. Market Research Manager > "The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508) BW Brandy W. Manager > "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) RV Rachelle V. Transaction and Team Operations Coordinator > "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736) CE Christopher E. Owner > "I don't use half its features but more than covers my needs." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) BL Bertrand L. CEO > "This creates a very risky situation for a business, especially when email communication is a key part of your activity." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) BL Bertrand L. CEO > "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) EV Eduardo V. Market Research Manager > "Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508) FM Fe M. EA > "Integrations - able to connect to a lot of our tools." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706) RH Ryan H. director of marketing > "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) SB Sarah B. Research Analyst > "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378) BL Bertrand L. CEO > "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) RH Ryan H. director of marketing > "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) JM Jones M. CTO > "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) VR Verified Reviewer Web Designer > "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158) SH Sander H. CTO > "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) CE Christopher E. Owner > "Every time I have needed it, its there, ready and waiting to deliver" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) JM Jones M. CTO > "We got issues with their stats, sometimes they were wrong (missing status or contacts)." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) NM Naeem M. Digital Strategist > "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) XC Xavier C. Founder > "It was a little bit clunky in places and not as intuitive as other platforms" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131) RS Ryleigh S. Content Manager > "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102) AAL Angel Amita L. Yoga teacher, Healer, Homeopath > "Si they are AGAINST supporting good work that helps people." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783) VR Verified Reviewer MLE > "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446) MT Mark T. Owner > "customer support is lacking and needs work." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) MO Mike O. CEO > "User-friendly and human-centric, yet comprehensive and customizable." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) AZ Alexander Z. Owner > "Overall I find this solution too expensive given the other options available." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) GH Gareth H. Director > "Easy to use layout, good support, good content around helping to be successful, I like the UI as well" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681) SH Sander H. CTO > "Make sure you do not fully rely on their service" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) SB Sonia B. Customer Success > "Also, Bots vs human metrics are awesome!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697) BM Bhagya M. editor > "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710) BL Bianca L. Human Resources Generalist > "I did not use marketing before mailjet, and this was very easy to learn and create great emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) NA Nikolaos A. Product Manager > "They didn't even reply to us and they closed our tickets, damaging our product." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) CE Christopher E. Owner > "Mailjet is simple and just works!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) SH Sander H. CTO > "Very bad support desk" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) VR Verified Reviewer Designer > "All options are easy to get started, and the best feature is booking emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389) AZ Alexander Z. Owner > "Too expensive." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) JM Jones M. CTO > "The main reason why we chose Mailjet is because they were a French company with fair prices." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) Liam K. Digital Marketing Lead > "The templates were not the greatest and had to build a lot of our own." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) MO Mike O. CEO > "Great webinar today about campaigns, thank you!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) NA Nikolaos A. Product Manager > "One day, we received an email that our account has been compromised and it was suspended." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) AZ Alexander Z. Owner > "It's easy to create and manage campaigns, and the deliverability is excellent." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) NM Naeem M. Digital Strategist > "Without us explaining, they simple throttled our send limits." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) HM Hamza M. Senior Manager > "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) HM Hamza M. Senior Manager > "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) BL Bianca L. Human Resources Generalist > "does everything I need it to and so user friendly." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) SR Simone R. Fullstack Web Developer > "Sometimes their service for automatic detection of domain owners is blocked by firewalls." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) BL Bianca L. Human Resources Generalist > "how easy it is to use!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) NM Naeem M. Digital Strategist > "lousy rules and no loyalty to a 4+ year old client." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) DN Debbie N. Manager > "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686) PS Prathiksha S. Marketing Associate > "The platform lacks email templates options which could be increased." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329) JM Jones M. CTO > "They also have a good deliverability." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) Vishal M. Seo Executive > "Not for the beginners, you must need to learn about email marketing before using this software." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648) SR Simone R. Fullstack Web Developer > "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) JW Jennifer W. Paranormal tour guide > "An improper size wouldn't bother me as much as the constant adjustment." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476) FC Fabien C. Webmaster > "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of lists..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608) BM Bradley M. Owner > "Big mistake in signing up, won't ever go back, even if they offered a free top tier account." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341) MT Mark T. Owner > "Good reply rate." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) VR Verified Reviewer CEO > "Here are a few things that it falls short in when compared to other mass emailers:1." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) MT Mark T. Owner > "easy to use." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) AK Alisha K. Sales And Marketing Specialist > "The server's response time is excruciatingly slow." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381) VR Verified Reviewer Sales Development Representative > "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515) Arika N. Manager > "Email auto-response fails at time" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) EB Ewa B. Marketing Team Lead > "It is simple to engage with our customers seamlessly with Mailjet." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818) EV Estelle V. Digital Manager > "Not easily integrable with other CRM solutions." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) Karem M. Press Relations > "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739) BD Bruno D. Freelance > "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227) PT Pierpaolo T. Digital Marketer > "I like the email verification features" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404) VR Verified Reviewer CEO > "There is zero care factor about resolution and response times are shocking. " [See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744) VR Verified Reviewer CEO > "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) SW San W. Operation manager > "Emails were missing delivery randomly." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) Liam K. Digital Marketing Lead > "Super easy to set up to start sending transactional emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) SW San W. Operation manager > "Some emails were delayed quite a bit." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) Arika N. Manager > "Mailjet offers a decent number of service at a pocket friendly pricing plans." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) MS Mario S. Engineer > "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261) AK Alisha K. Sales And Marketing Specialist > "I use Mailjet's professional servers and am very pleased with the rate of mail delivery." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381) SW San W. Operation manager > "Mailjet, don't bother to ask me to contact you to work anything out." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) NM Nicolas M. CEO > "The price is definitely very cheap for the value." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6096421) JH Jack H. Marketing Manager > "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363) EV Estelle V. Digital Manager > "Easy to implement, a drag and drop editor is available to create emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) Alexandra N. CEO > "Connecting our domain was problematic, and email automation is only available to premium users." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169) [View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/) BK Blerta K. Language Instructor > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704) SK Samuel K. Creative and Technical Director > "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228) GM Geet M. Founder > "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an unsubscribe link." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945) AL Amanda L. Head of Marketing > "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or those who..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092) VR Verified Reviewer Owner > "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) LB Leen B. Marketeer > "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021) CL Cristiano L. CEO > "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) VR Verified Reviewer Owner and Administrator > "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform emails stop..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) IH Imre H. Software Engineer > "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) IH Imre H. Software Engineer > "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support eventually explained the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) AM Anna M. Customer Service Agent > "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need something simple and..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151) IH Imre H. Software Engineer > "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook functionality needs..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) FR Frank R. Billing Specialist > "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) AM Antoine M. Marketing advisor > "You can create campaigns, manage contacts, automate emails and even use SMS tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) Bekkah M. Webmaster and Marketing Manager > "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts instead." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) Bekkah M. Webmaster and Marketing Manager > "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some difficulties in..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) LAW Lee-Anne W. Head of Marketing > "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494) VR Verified Reviewer Owner > "The platform offers useful tools for email marketing, contact management, and campaign tracking." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) Bekkah M. Webmaster and Marketing Manager > "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment of advanced..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) Bekkah M. Webmaster and Marketing Manager > "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) TC Trish C. Founder > "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829) VR Verified Reviewer Senior Social Account Executive > "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content and a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) AS Andreas S. Co-founder > "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) BQ Brenna Q. sole trader > "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my mailing list)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854) RS Radenko S. CEO > "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) Himaanshu L. Sr Business Development Manager > "It helped us manage email marketing, customer engagement, and campaign communication in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the migration and was..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) DrJohnCobin C. Manager > "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) WD Warren D. Marketing Manager > "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558) Bekkah M. Webmaster and Marketing Manager > "It had text over a photo and it was somewhat difficult to access each layer on the editor." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) KB Konrad B. Fundraiser > "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) KB Konrad B. Fundraiser > "Marketing campaigns allow me to send my most important messages for the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) Bekkah M. Webmaster and Marketing Manager > "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) VB Virginijus B. Manager > "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391) AF Avery F. Artist and Tour Manager > "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248) SC Simone C. Writer > "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183) JG Jerzy G. DJ, Producer and Remixer > "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories (I.e. web..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) CL Cristiano L. CEO > "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) MS Marc S. Membership VP > "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200) FR Frank R. Billing Specialist > "There is inconsistency in spam filtering of incoming campaign analytics." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) RCR Rodel C R. Journal Editor > "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) VR Verified Reviewer Owner and Administrator > "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a lot of data..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) TC Trish C. Founder > "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't usually get good..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829) LC Lucy C. Business Technology Consultant > "When using a popup form it is not possible to customise the URL for double opt-in subscribers." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) RA Richard A. Secretary > "There are restrictions on sending emails that I didn’t know about when I registered" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may not offer..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) BD Benjamin D. CEO > "Not the most beginner-friendly platform for users with limited marketing or automation experience." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7175091) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to utilize right at..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) OA Odueki A. CEO > "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447) VR Verified Reviewer Senior Social Account Executive > "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly sophisticated live..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) DW Damian W. Owner > "Some of the interface and API creation was a bit confusing but not much." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a mailing service..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) MN Muna N. Designer > "Occasional delays in email delivery or reporting may occur." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179) GM Geet M. Founder > "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) HG Hannah G. Design and Projects Marketing Manager > "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service better, it was also..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130) VR Verified Reviewer Marketing Executive > "The email template customization options are limited and less visually appealing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529) KB Konrad B. Fundraiser > "Free plan for unlimited contacts with not so small amount of e-mails per day (300)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) MW Mark W. Owner > "Payments can fail and during the weekend, support can be slow." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740) DK Dhaval K. SR BDE and Consultant > "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that Brevo has..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) Attila P. Owner > "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767) VR Verified Reviewer Owner > "The contact and recipient count was sometimes confusing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) ## User interface 4.22 (455) [Brevo](https://www.capterra.com/p/132996/brevo/) 4.62 (3,489) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailjet 38/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - Workflow Automation - WYSIWYG Editor [See all features](https://www.capterra.com/p/130105/Mailjet/#features) Brevo 38/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - Workflow Automation - WYSIWYG Editor [See all features](https://www.capterra.com/p/132996/brevo/#features) ### Recognition Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports Brevo is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Mailjet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Brevo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailjet - By Sinch - Located in Belgium - Founded in Brevo - By Sendinblue - Located in France - Founded in 2012 ## 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