# Compare Mailjet vs Mailgun 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailgun and Mailjet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130105-159630/Mailjet-vs-Mailgun

---

# Mailgun vs Mailjet Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailgunMailjet2/4 selected

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)[4.3 (196)](https://www.capterra.com/p/159630/Mailgun/reviews/)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (451)](https://www.capterra.com/p/130105/Mailjet/reviews/)

[## Mailgun](https://www.capterra.com/p/159630/Mailgun/)[4.3 (196)](https://www.capterra.com/p/159630/Mailgun/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [196 reviews](#user-reviews)

Positive

169

Neutral

10

Negative

17

[## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (451)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [451 reviews](#user-reviews)

Positive

375

Neutral

27

Negative

49

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,964 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Campaign Management

3.9

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

5.0

Customizable Branding

NA

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.1

Campaign Scheduling

4.3

Newsletter Management

\--

Email Tracking

4.0

Customizable Branding

5.0

User satisfaction

User satisfaction

4.3

User reviews[196](https://www.capterra.com/p/159630/Mailgun/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.2

User reviews[451](https://www.capterra.com/p/130105/Mailjet/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$17Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Mailgun is used by developers, tech companies, marketers, fintech organizations, healthcare providers, and enterprise senders.

Best for

Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries.

## User reviews

Pros & cons

GP

Gilbert P.

DevOPS

> "Flexible Domain & Account Management: You can add multiple sending domains, set up sub‑domains for separate projects, and..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

AP

Alan P.

Software Engineer

> "Does not support multiple sub accounts with separate billing and separate payment methods."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7028409)

GP

Gilbert P.

DevOPS

> "Mailgun excels as an enterprise‑grade email delivery platform. If your team is comfortable with APIs and you need granular..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

FoM

François M.

CEO

> "After years of using Mailgun for legitimate transactional emails only, they suddenly disabled my account without warning..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7000117)

AA

Ayodeji A.

Engineer

> "It isn’t over-designed for marketing campaigns, but it does what it promises: your emails get sent, you can monitor them,..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7035711)

GP

Gilbert P.

DevOPS

> "However, for small businesses or teams without dedicated developers, the learning curve and pricing model can feel restrictive."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

GP

Gilbert P.

DevOPS

> "Robust API & Documentation: The RESTful endpoints are well‑structured and the SDKs (Python, Ruby, Node.js, etc.) make..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

TT

Tommy T.

CTO

> "Some advanced features sit behind higher-priced tiers, and pricing for dedicated IPs or email validation can be confusing."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

PM

Pablo M.

Qa engineer

> "The interface is intuitive, and the email tracking and validation features make testing and troubleshooting very..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

VL

Valics L.

CEO

> "Yahoo delivery going to spam, even if I have all green in Mailgun."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027281)

GF

Gary F.

CEO

> "Getting started is relatively easy, you have to setup what you have for this type of service, There are guides to accomplish..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7032967)

AA

Ayodeji A.

Engineer

> "Additionally, some advanced settings may not be beginner-friendly, and you may require technical assistance."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7035711)

PM

Pablo M.

Qa engineer

> "It’s a great tool for QA work and for ensuring that emails are being sent and received correctly."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

FM

Fabrizio M.

Technical Support Engineer

> "Some users complain that we had to use other tools to manage marketing campaigns."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6790434)

BV

Brian V.

Managing Partner

> "In a world where it is becoming increasingly difficult to have business email arrive in someone's inbox, Mailgun has been a..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6829717)

TB

Tom B.

Head of Customer Experience and Digital

> "Can be clunky in reviewing what has been sent."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6784890)

KW

Ketmanto W.

Application Support Engineer

> "I appreciate its simplicity, reliable delivery, and strong inbox placement, which ensures excellent email results."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7044070)

FoM

François M.

CEO

> "Support was extremely slow making Mailgun completely unreliable for any business."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7000117)

NH

Neil H.

Developer

> "It was very easy to integrate with my online platform (Django / HTMX stack), and provided a dashboard for checking problems as..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7010118)

MH

Marcus H.

CEO

> "Additionally, the service region selection defaults back to the US, which I always forget to change."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

LD

Letha D.

Chief Product Officer

> "Mailgun is working seamlessly with my custom portals business."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7056530)

NV

Niels V.

CEO

> "After logging in, there was an error that says 'account disabled' with no further information."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6575181)

MH

Marcus H.

CEO

> "Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

MB

Morgan B.

Director of Operations

> "Visually it's not as easy to edit as other tools on the market."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6762841)

MB

Martin B.

Co-Founder

> "We were able to deliver tens of thousands of mails with a solid deliverability and extremely high open rates (mostly thanks to..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6500507)

GB

Goma B.

Instructor

> "The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4770231)

TT

Tommy T.

CTO

> "The API and SDKs are straightforward, webhooks are reliable, logs are clear, and deliverability is strong."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

VR

Verified Reviewer

Web Developer

> "Premium features of this are costly and it require technical setup"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6666981)

TT

Tommy T.

CTO

> "The dashboard, event logs, and automatic retries make troubleshooting simple."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

AK

Andreas K.

Founder/Owner

> "logs can not be exported- bad UI for mobile admin access- sometime uses burnt-out IP addresses"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___5044223)

MH

Marcus H.

CEO

> "I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

Catalin P.

Full-stack Developer

> "Unfortunately, I can't because the Ghost blogging platform only works with Mailgun for sending bulk emails."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

VL

Valics L.

CEO

> "The service is reliable and support responds quickly when needed."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027281)

SF

Simon F.

Arborist

> "Can be complicated if you’re not technical"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6691713)

MH

Marcus H.

CEO

> "Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

Catalin P.

Full-stack Developer

> "However, my account is limited and can only send email to 9 recipients per email."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

MB

Morgan B.

Director of Operations

> "Overall I am pleased with mailgun and the role it plays in our automation and customer journey."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6762841)

Arkadiusz K.

IT Project Manager

> "Very basic interface and limited options compare to competition."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6056408)

HJ

Henrik J.

Founder, Developer, Systemadministrator

> "Keep it simple going forward, as you have thus far, and you have one guaranteed customer at least."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043752)

JP

Justin P.

Owner

> "Setup was not clear and no documents to support DNS issues."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6060761)

VR

Verified Reviewer

Senior software developer

> "Mailgun is a strong choice for businesses needing reliable, scalable transactional email services."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6658470)

JM

Jessica M.

IT Manager and Client Success Partner

> "I am unable to give a thorough opinion on the advantages and disadvantages of using the software or its user interface."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4756805)

TT

Tommy T.

CTO

> "Integration, testing, and scaling are painless."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

JM

John M.

Software Engineer

> "Email delivery was a major problem for some of our customers who were hosted with well-known shared hosting providers like..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4473048)

PM

Pablo M.

Qa engineer

> "Its user-friendly interface was very helpful to me."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

Nujan S.

Managing Director

> "Mailgun email tracking feature is not that accurate and also I personally found and reported bugs into the system UX."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3840191)

SB

Steve B.

CTO

> "Very detailed searchable logs available for each domain."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6652003)

VR

Verified Reviewer

Owner

> "I got my account temporarily disabled."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___5006107)

KM

Konstantinos M.

Fullstack web developer

> "It’s ever easy to setup and good pricing."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7075463)

VR

Verified Reviewer

Owner

> "I haven't received any explanation, there was no warning before starting to use the app."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___5006107)

HJ

Henrik J.

Founder, Developer, Systemadministrator

> "Support has been superb thus far, those few occasions needed."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043752)

CD

Clement D.

ceo

> "This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3722248)

CJ

Christoffer J.

Developer

> "The api is quick to respond, easy to use."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7044312)

CD

Clement D.

ceo

> "Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3722248)

BV

Brian V.

Managing Partner

> "It is fairly easy to set up if you have experience with DNS, and pretty good instruction if you are not. "

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6829717)

Cristian F.

Manager

> "Maybe I got impatient and switched too quickly."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4722927)

VR

Verified Reviewer

Marketing and Digital Projects

> "A powerful tool, handles our emails without any issues, and constantly becoming more powerful."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6727920)

Catalin P.

Full-stack Developer

> "Horrible."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

AK

Andreas K.

Founder/Owner

> "Also, when we experienced difficulties and reached out to the support, we've been amazed about their qualified response that..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___5044223)

Giuseppe N.

software engineer manager

> "Exceeded the threshold of the free tier, i think is more expensive compared other services."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3496266)

MH

Mohammad H.

Inbound marketing specialist

> "It is a decent experience; it meets basic email needs effectively."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6636244)

RP

Ricardo P.

manager

> "So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems. "

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2815545)

SF

Simon F.

Arborist

> "We’ve found it straightforward to implement and it sends emails successfully."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6691713)

AK

Avi K.

Ceo

> "Each time they decided something was off they froze the whole account and had an unreasonable amount of steps to take."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___3302105)

VP

Vikas P.

Director

> "If you know your way around DNS records, Mailgun is remarkably easy to set up and just works!"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6740015)

VR

Verified Reviewer

Software Developer

> "Downtimes and deliverability issues can be daunting."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3201867)

MH

Marcus H.

CEO

> "It’s refreshing to see such a feature-rich offering without having to upgrade right away."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

AA

Andrea A.

designer

> "I have tried to test it but without the possibility to see how the functionalities work I dismiss it."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3327872)

VR

Verified Reviewer

Senior software developer

> "Deliverability: Very good email deliverability rates."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6658470)

VR

Verified Reviewer

Founder

> "The UI is very heavy and confusing to use."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2900114)

JM

John M.

Software Engineer

> "Sending an email to someone takes no time at all, and you can even set up a queue for thousands of messages. If you need to..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4473048)

JT

Jonathan T.

Magician

> "Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2582342)

SS

Stuart S.

Owner

> "The deliverability of the email is amazing"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6653139)

VR

Verified Reviewer

IT Specialist

> "The interface runs a bit slow and buggy at times (like viewing logs)."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2342085)

Efezino U.

Managing Director & Software Developer

> "Mailgun offers a range of advanced features, including tracking and analytics, email validation, and integration with other..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4333026)

VR

Verified Reviewer

Director

> "Unreliable."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___3076997)

Chandan M.

Marketing Manager

> "Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4616366)

VE

Vendel E.

developer

> "They suddenly and mistakely suspended one of my domain and took ages to get it back."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2298148)

GB

Goma B.

Instructor

> "It also offers an API that integrates seamlessly with different software applications."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4770231)

KP

Katherine P.

Founder

> "The user interface is also not convenient."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2403990)

[View Reviews](https://www.capterra.com/p/159630/Mailgun/reviews/)

BW

Brandy W.

Manager

> "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RV

Rachelle V.

Transaction and Team Operations Coordinator

> "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736)

NM

Naeem M.

Digital Strategist

> "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

BL

Bertrand L.

CEO

> "This creates a very risky situation for a business, especially when email communication is a key part of your activity."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BW

Brandy W.

Manager

> "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RH

Ryan H.

director of marketing

> "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

RS

Ryleigh S.

Content Manager

> "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102)

JM

Jones M.

CTO

> "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

VR

Verified Reviewer

MLE

> "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446)

SH

Sander H.

CTO

> "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

BL

Bertrand L.

CEO

> "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

JM

Jones M.

CTO

> "We got issues with their stats, sometimes they were wrong (missing status or contacts)."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

FM

Fe M.

EA

> "Integrations - able to connect to a lot of our tools."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706)

NA

Nikolaos A.

Product Manager

> "They didn't even reply to us and they closed our tickets, damaging our product."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

SB

Sarah B.

Research Analyst

> "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378)

MT

Mark T.

Owner

> "customer support is lacking and needs work."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

RH

Ryan H.

director of marketing

> "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

AZ

Alexander Z.

Owner

> "Overall I find this solution too expensive given the other options available."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

VR

Verified Reviewer

Web Designer

> "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158)

XC

Xavier C.

Founder

> "It was a little bit clunky in places and not as intuitive as other platforms"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131)

MO

Mike O.

CEO

> "User-friendly and human-centric, yet comprehensive and customizable."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

Liam K.

Digital Marketing Lead

> "The templates were not the greatest and had to build a lot of our own."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

AZ

Alexander Z.

Owner

> "It's easy to create and manage campaigns, and the deliverability is excellent."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

NA

Nikolaos A.

Product Manager

> "One day, we received an email that our account has been compromised and it was suspended."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

GH

Gareth H.

Director

> "Easy to use layout, good support, good content around helping to be successful, I like the UI as well"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681)

NM

Naeem M.

Digital Strategist

> "Without us explaining, they simple throttled our send limits."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

SB

Sonia B.

Customer Success

> "Also, Bots vs human metrics are awesome!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697)

AAL

Angel Amita L.

Yoga teacher, Healer, Homeopath

> "Si they are AGAINST supporting good work that helps people."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783)

BL

Bianca L.

Human Resources Generalist

> "I did not use marketing before mailjet, and this was very easy to learn and create great emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NM

Naeem M.

Digital Strategist

> "lousy rules and no loyalty to a 4+ year old client."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

VR

Verified Reviewer

Designer

> "All options are easy to get started, and the best feature is booking emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389)

AZ

Alexander Z.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

JM

Jones M.

CTO

> "The main reason why we chose Mailjet is because they were a French company with fair prices."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

SH

Sander H.

CTO

> "Make sure you do not fully rely on their service"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

MO

Mike O.

CEO

> "Great webinar today about campaigns, thank you!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

BM

Bhagya M.

editor

> "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710)

EB

Ewa B.

Marketing Team Lead

> "It is simple to engage with our customers seamlessly with Mailjet."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818)

SH

Sander H.

CTO

> "Very bad support desk"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

PT

Pierpaolo T.

Digital Marketer

> "I like the email verification features"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404)

VR

Verified Reviewer

CEO

> "Here are a few things that it falls short in when compared to other mass emailers:1."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

VR

Verified Reviewer

CEO

> "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

AK

Alisha K.

Sales And Marketing Specialist

> "The server's response time is excruciatingly slow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

HM

Hamza M.

Senior Manager

> "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

HM

Hamza M.

Senior Manager

> "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

BL

Bianca L.

Human Resources Generalist

> "does everything I need it to and so user friendly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

EV

Estelle V.

Digital Manager

> "Not easily integrable with other CRM solutions."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

BL

Bianca L.

Human Resources Generalist

> "how easy it is to use!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

SR

Simone R.

Fullstack Web Developer

> "Sometimes their service for automatic detection of domain owners is blocked by firewalls."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

MT

Mark T.

Owner

> "Good reply rate."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

PS

Prathiksha S.

Marketing Associate

> "The platform lacks email templates options which could be increased."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329)

MT

Mark T.

Owner

> "easy to use."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

Vishal M.

Seo Executive

> "Not for the beginners, you must need to learn about email marketing before using this software."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648)

Liam K.

Digital Marketing Lead

> "Super easy to set up to start sending transactional emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

JW

Jennifer W.

Paranormal tour guide

> "An improper size wouldn't bother me as much as the constant adjustment."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476)

DN

Debbie N.

Manager

> "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686)

VR

Verified Reviewer

CEO

> "There is zero care factor about resolution and response times are shocking. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744)

JM

Jones M.

CTO

> "They also have a good deliverability."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

BM

Bradley M.

Owner

> "Big mistake in signing up, won't ever go back, even if they offered a free top tier account."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341)

SR

Simone R.

Fullstack Web Developer

> "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

Arika N.

Manager

> "Email auto-response fails at time"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

FC

Fabien C.

Webmaster

> "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608)

BD

Bruno D.

Freelance

> "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227)

AK

Alisha K.

Sales And Marketing Specialist

> "I use Mailjet's professional servers and am very pleased with the rate of mail delivery."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

Alexandra N.

CEO

> "Connecting our domain was problematic, and email automation is only available to premium users."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169)

VR

Verified Reviewer

Sales Development Representative

> "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515)

SW

San W.

Operation manager

> "Emails were missing delivery randomly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

EV

Estelle V.

Digital Manager

> "Easy to implement, a drag and drop editor is available to create emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

SW

San W.

Operation manager

> "Some emails were delayed quite a bit."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Karem M.

Press Relations

> "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739)

MS

Mario S.

Engineer

> "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261)

Elyes C.

Application security engineer

> "One of the key values of mailjet is that you can manage multi domains and integrate your mailing system in multi systems."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2901813)

SW

San W.

Operation manager

> "Mailjet, don't bother to ask me to contact you to work anything out."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

NE

Nessma E.

Manager

> "It's relatively cheaper than other providers."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4890198)

FB

Franck B.

CEO

> "On top they didn't credit back 30000 email and i also lost a domain name that is now marked as spam everywhere..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2188074)

Francois Pascal N.

Service provider

> "Even list management is easy to set up."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4895908)

JH

Jack H.

Marketing Manager

> "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363)

Arika N.

Manager

> "Mailjet offers a decent number of service at a pocket friendly pricing plans."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

VR

Verified Reviewer

Marketing Communications Manager

> "It can be a little stubborn when deleting old archives and contacts."

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___2593963)

KRC

Karl Rodrigue C.

Marketing manager

> "simple interface and allows even a novice to create new companion. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3523004)

SW

San W.

Operation manager

> "Apparently this pushed their wrong button."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

[View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

## User interface

4.35 (196)

4.23 (451)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailgun

12/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/159630/Mailgun/#features)

Mailjet

Top features

38/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/130105/Mailjet/#features)

### Recognition

No recognitions have been awarded to Mailgun

No recognitions have been awarded to Mailjet

### Deployment & support

Mailgun

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailjet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailgun

-   By Sinch
-   Located in Belgium
-   Founded in

Mailjet

-   By Sinch
-   Located in Belgium
-   Founded in

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