# Compare Mailjet vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EngageBay CRM and Mailjet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130105-178819/Mailjet-vs-EngageBay-Marketing

---

# EngageBay CRM vs Mailjet Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EngageBay CRMMailjet2/4 selected

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [908 reviews](#user-reviews)

Positive

879

Neutral

22

Negative

7

[## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [455 reviews](#user-reviews)

Positive

378

Neutral

27

Negative

50

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 14,491 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.6

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.1

Campaign Scheduling

4.3

Newsletter Management

\--

Email Tracking

4.0

Customizable Branding

5.0

User satisfaction

User satisfaction

4.7

User reviews[908](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[455](https://www.capterra.com/p/130105/Mailjet/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$17Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

Best for

Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries.

## User reviews

Pros & cons

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send 100..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is currently..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated into..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

AK

Amir K.

Owner

> "After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

TA

Tolga A.

Director

> "Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985)

SC

Steve C.

VP of Marketing and Communications

> "It's not the BEST platform out there. And it's priced that way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

RS

Rob S.

CEO

> "We have had continual problems trying to be productive using this service. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

Elizabeth M.

Marketing Manager

> "EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6459322)

SM

Shelley M.

Director

> "Had trouble with setting up the email template"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6543514)

SS

Sanjay S.

Business Development Manager

> "The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5099615)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to save. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

SM

Sagar M.

CRM

> "Also I use it to manage my sequence, campaigns and much more client data + live chat + appointment scheduling, its useful"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5100152)

BM

Bree M.

Administrator

> "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244)

MS

Mike S.

Operations Marketing

> "Since we implemented EngageBay, we have seen a noticeable improvement in our marketing efficiency and sales processes."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

MT

Margil T.

Sales Head

> "I find that the product reloads while doing heavy or repetitive tasks and unsaved progress is lost"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4951990)

VR

Verified Reviewer

Design and Marketing Manager

> "The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6530019)

NB

Nadine B.

Digital Marketing Manager

> "The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6056344)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

BW

Brandy W.

Manager

> "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

EV

Eduardo V.

Market Research Manager

> "The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

BW

Brandy W.

Manager

> "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RV

Rachelle V.

Transaction and Team Operations Coordinator

> "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736)

CE

Christopher E.

Owner

> "I don't use half its features but more than covers my needs."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

BL

Bertrand L.

CEO

> "This creates a very risky situation for a business, especially when email communication is a key part of your activity."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BL

Bertrand L.

CEO

> "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

EV

Eduardo V.

Market Research Manager

> "Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

FM

Fe M.

EA

> "Integrations - able to connect to a lot of our tools."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706)

RH

Ryan H.

director of marketing

> "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

SB

Sarah B.

Research Analyst

> "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378)

BL

Bertrand L.

CEO

> "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

RH

Ryan H.

director of marketing

> "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

JM

Jones M.

CTO

> "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

VR

Verified Reviewer

Web Designer

> "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158)

SH

Sander H.

CTO

> "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

CE

Christopher E.

Owner

> "Every time I have needed it, its there, ready and waiting to deliver"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

JM

Jones M.

CTO

> "We got issues with their stats, sometimes they were wrong (missing status or contacts)."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

NM

Naeem M.

Digital Strategist

> "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

XC

Xavier C.

Founder

> "It was a little bit clunky in places and not as intuitive as other platforms"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131)

RS

Ryleigh S.

Content Manager

> "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102)

AAL

Angel Amita L.

Yoga teacher, Healer, Homeopath

> "Si they are AGAINST supporting good work that helps people."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783)

VR

Verified Reviewer

MLE

> "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446)

MT

Mark T.

Owner

> "customer support is lacking and needs work."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

MO

Mike O.

CEO

> "User-friendly and human-centric, yet comprehensive and customizable."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

AZ

Alexander Z.

Owner

> "Overall I find this solution too expensive given the other options available."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

GH

Gareth H.

Director

> "Easy to use layout, good support, good content around helping to be successful, I like the UI as well"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681)

SH

Sander H.

CTO

> "Make sure you do not fully rely on their service"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

SB

Sonia B.

Customer Success

> "Also, Bots vs human metrics are awesome!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697)

BM

Bhagya M.

editor

> "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710)

BL

Bianca L.

Human Resources Generalist

> "I did not use marketing before mailjet, and this was very easy to learn and create great emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NA

Nikolaos A.

Product Manager

> "They didn't even reply to us and they closed our tickets, damaging our product."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

CE

Christopher E.

Owner

> "Mailjet is simple and just works!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

SH

Sander H.

CTO

> "Very bad support desk"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

VR

Verified Reviewer

Designer

> "All options are easy to get started, and the best feature is booking emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389)

AZ

Alexander Z.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

JM

Jones M.

CTO

> "The main reason why we chose Mailjet is because they were a French company with fair prices."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Liam K.

Digital Marketing Lead

> "The templates were not the greatest and had to build a lot of our own."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

MO

Mike O.

CEO

> "Great webinar today about campaigns, thank you!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

NA

Nikolaos A.

Product Manager

> "One day, we received an email that our account has been compromised and it was suspended."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

AZ

Alexander Z.

Owner

> "It's easy to create and manage campaigns, and the deliverability is excellent."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

NM

Naeem M.

Digital Strategist

> "Without us explaining, they simple throttled our send limits."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

HM

Hamza M.

Senior Manager

> "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

HM

Hamza M.

Senior Manager

> "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

BL

Bianca L.

Human Resources Generalist

> "does everything I need it to and so user friendly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

SR

Simone R.

Fullstack Web Developer

> "Sometimes their service for automatic detection of domain owners is blocked by firewalls."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

BL

Bianca L.

Human Resources Generalist

> "how easy it is to use!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NM

Naeem M.

Digital Strategist

> "lousy rules and no loyalty to a 4+ year old client."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

DN

Debbie N.

Manager

> "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686)

PS

Prathiksha S.

Marketing Associate

> "The platform lacks email templates options which could be increased."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329)

JM

Jones M.

CTO

> "They also have a good deliverability."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Vishal M.

Seo Executive

> "Not for the beginners, you must need to learn about email marketing before using this software."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648)

SR

Simone R.

Fullstack Web Developer

> "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

JW

Jennifer W.

Paranormal tour guide

> "An improper size wouldn't bother me as much as the constant adjustment."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476)

FC

Fabien C.

Webmaster

> "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of lists..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608)

BM

Bradley M.

Owner

> "Big mistake in signing up, won't ever go back, even if they offered a free top tier account."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341)

MT

Mark T.

Owner

> "Good reply rate."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

VR

Verified Reviewer

CEO

> "Here are a few things that it falls short in when compared to other mass emailers:1."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

MT

Mark T.

Owner

> "easy to use."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

AK

Alisha K.

Sales And Marketing Specialist

> "The server's response time is excruciatingly slow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

VR

Verified Reviewer

Sales Development Representative

> "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515)

Arika N.

Manager

> "Email auto-response fails at time"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

EB

Ewa B.

Marketing Team Lead

> "It is simple to engage with our customers seamlessly with Mailjet."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818)

EV

Estelle V.

Digital Manager

> "Not easily integrable with other CRM solutions."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Karem M.

Press Relations

> "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739)

BD

Bruno D.

Freelance

> "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227)

PT

Pierpaolo T.

Digital Marketer

> "I like the email verification features"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404)

VR

Verified Reviewer

CEO

> "There is zero care factor about resolution and response times are shocking. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744)

VR

Verified Reviewer

CEO

> "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

SW

San W.

Operation manager

> "Emails were missing delivery randomly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Liam K.

Digital Marketing Lead

> "Super easy to set up to start sending transactional emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

SW

San W.

Operation manager

> "Some emails were delayed quite a bit."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Arika N.

Manager

> "Mailjet offers a decent number of service at a pocket friendly pricing plans."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

MS

Mario S.

Engineer

> "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261)

AK

Alisha K.

Sales And Marketing Specialist

> "I use Mailjet's professional servers and am very pleased with the rate of mail delivery."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

SW

San W.

Operation manager

> "Mailjet, don't bother to ask me to contact you to work anything out."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

NM

Nicolas M.

CEO

> "The price is definitely very cheap for the value."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6096421)

JH

Jack H.

Marketing Manager

> "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363)

EV

Estelle V.

Digital Manager

> "Easy to implement, a drag and drop editor is available to create emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Alexandra N.

CEO

> "Connecting our domain was problematic, and email automation is only available to premium users."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169)

[View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

## User interface

4.65 (908)

4.22 (455)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

EngageBay CRM

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   Workflow Automation
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

Mailjet

Top features

38/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   Workflow Automation
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/130105/Mailjet/#features)

### Recognition

EngageBay CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Online CRMSoftware (2022) 

Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailjet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

Mailjet

-   By Sinch
-   Located in Belgium
-   Founded in

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[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

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4.1

[View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$17/month

Price

$12/month

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-130105/Constant-Contact-vs-Mailjet)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

$14.99/month

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$17/month

Price

$15/month

4.2

Features

4.5

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-130105/ActiveCampaign-vs-Mailjet)