# Compare Mailjet vs Gmail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailjet and Gmail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130105-202338/Mailjet-vs-Gmail --- # Mailjet vs Gmail Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailjetGmail2/4 selected [Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (453)](https://www.capterra.com/p/130105/Mailjet/reviews/) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/) [## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (453)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting Price $17.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 377 Neutral 27 Negative 49 [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,397 reviews](#user-reviews) Positive 13,167 Neutral 199 Negative 31 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 11,865 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Mobile App NA Email Distribution 4.2 Inbox Management \-- Email Monitoring 4.4 Access Controls/Permissions \-- 66%Fit Missing features Feature ratings Mobile App 4.8 Email Distribution NA Inbox Management 4.7 Email Monitoring 4.6 Access Controls/Permissions NA User satisfaction User satisfaction 4.2 User reviews[453](https://www.capterra.com/p/130105/Mailjet/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 3.9 User satisfaction 4.8 User reviews[13,397](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $17Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries. Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## User reviews Pros & cons BW Brandy W. Manager > "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) RV Rachelle V. Transaction and Team Operations Coordinator > "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736) NM Naeem M. Digital Strategist > "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) BL Bertrand L. CEO > "This creates a very risky situation for a business, especially when email communication is a key part of your activity." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) BW Brandy W. Manager > "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) RH Ryan H. director of marketing > "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) CE Christopher E. Owner > "I don't use half its features but more than covers my needs." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) BL Bertrand L. CEO > "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) BL Bertrand L. CEO > "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) JM Jones M. CTO > "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) FM Fe M. EA > "Integrations - able to connect to a lot of our tools." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706) SH Sander H. CTO > "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) SB Sarah B. Research Analyst > "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378) JM Jones M. CTO > "We got issues with their stats, sometimes they were wrong (missing status or contacts)." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) RH Ryan H. director of marketing > "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) MT Mark T. Owner > "customer support is lacking and needs work." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) VR Verified Reviewer Web Designer > "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158) XC Xavier C. Founder > "It was a little bit clunky in places and not as intuitive as other platforms" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131) CE Christopher E. Owner > "Every time I have needed it, its there, ready and waiting to deliver" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) Liam K. Digital Marketing Lead > "The templates were not the greatest and had to build a lot of our own." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) RS Ryleigh S. Content Manager > "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102) NM Naeem M. Digital Strategist > "Without us explaining, they simple throttled our send limits." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) VR Verified Reviewer MLE > "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446) AAL Angel Amita L. Yoga teacher, Healer, Homeopath > "Si they are AGAINST supporting good work that helps people." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783) MO Mike O. CEO > "User-friendly and human-centric, yet comprehensive and customizable." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) AZ Alexander Z. Owner > "Overall I find this solution too expensive given the other options available." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) GH Gareth H. Director > "Easy to use layout, good support, good content around helping to be successful, I like the UI as well" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681) NM Naeem M. Digital Strategist > "lousy rules and no loyalty to a 4+ year old client." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) SB Sonia B. Customer Success > "Also, Bots vs human metrics are awesome!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697) SH Sander H. CTO > "Make sure you do not fully rely on their service" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) BL Bianca L. Human Resources Generalist > "I did not use marketing before mailjet, and this was very easy to learn and create great emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) BM Bhagya M. editor > "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710) CE Christopher E. Owner > "Mailjet is simple and just works!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) NA Nikolaos A. Product Manager > "They didn't even reply to us and they closed our tickets, damaging our product." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) VR Verified Reviewer Designer > "All options are easy to get started, and the best feature is booking emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389) SH Sander H. CTO > "Very bad support desk" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) JM Jones M. CTO > "The main reason why we chose Mailjet is because they were a French company with fair prices." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) AZ Alexander Z. Owner > "Too expensive." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) MO Mike O. CEO > "Great webinar today about campaigns, thank you!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) NA Nikolaos A. Product Manager > "One day, we received an email that our account has been compromised and it was suspended." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) AZ Alexander Z. Owner > "It's easy to create and manage campaigns, and the deliverability is excellent." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) VR Verified Reviewer CEO > "Here are a few things that it falls short in when compared to other mass emailers:1." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) VR Verified Reviewer CEO > "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) HM Hamza M. Senior Manager > "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) HM Hamza M. Senior Manager > "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) SR Simone R. Fullstack Web Developer > "Sometimes their service for automatic detection of domain owners is blocked by firewalls." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) BL Bianca L. Human Resources Generalist > "does everything I need it to and so user friendly." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) PS Prathiksha S. Marketing Associate > "The platform lacks email templates options which could be increased." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329) BL Bianca L. Human Resources Generalist > "how easy it is to use!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) Vishal M. Seo Executive > "Not for the beginners, you must need to learn about email marketing before using this software." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648) MT Mark T. Owner > "Good reply rate." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) JW Jennifer W. Paranormal tour guide > "An improper size wouldn't bother me as much as the constant adjustment." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476) MT Mark T. Owner > "easy to use." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) VR Verified Reviewer CEO > "There is zero care factor about resolution and response times are shocking. " [See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744) Liam K. Digital Marketing Lead > "Super easy to set up to start sending transactional emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) BM Bradley M. Owner > "Big mistake in signing up, won't ever go back, even if they offered a free top tier account." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341) DN Debbie N. Manager > "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686) AK Alisha K. Sales And Marketing Specialist > "The server's response time is excruciatingly slow." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381) JM Jones M. CTO > "They also have a good deliverability." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) Arika N. Manager > "Email auto-response fails at time" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) SR Simone R. Fullstack Web Developer > "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) EV Estelle V. Digital Manager > "Not easily integrable with other CRM solutions." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) FC Fabien C. Webmaster > "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608) BD Bruno D. Freelance > "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227) VR Verified Reviewer Sales Development Representative > "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515) Alexandra N. CEO > "Connecting our domain was problematic, and email automation is only available to premium users." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169) EB Ewa B. Marketing Team Lead > "It is simple to engage with our customers seamlessly with Mailjet." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818) SW San W. Operation manager > "Emails were missing delivery randomly." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) Karem M. Press Relations > "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739) SW San W. Operation manager > "Some emails were delayed quite a bit." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) PT Pierpaolo T. Digital Marketer > "I like the email verification features" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404) MS Mario S. Engineer > "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261) Elyes C. Application security engineer > "One of the key values of mailjet is that you can manage multi domains and integrate your mailing system in multi systems." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2901813) SW San W. Operation manager > "Mailjet, don't bother to ask me to contact you to work anything out." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) NE Nessma E. Manager > "It's relatively cheaper than other providers." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4890198) FB Franck B. CEO > "On top they didn't credit back 30000 email and i also lost a domain name that is now marked as spam everywhere..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2188074) Francois Pascal N. Service provider > "Even list management is easy to set up." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4895908) JH Jack H. Marketing Manager > "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363) Arika N. Manager > "Mailjet offers a decent number of service at a pocket friendly pricing plans." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) VR Verified Reviewer Marketing Communications Manager > "It can be a little stubborn when deleting old archives and contacts." [See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___2593963) [View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) CC Cody C. Warehouse Team Lead > "Trying to delete emails can be a little difficult as when you sort by age, it sometimes only gives you a small amount of the emails for the requested dates." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069799) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Gina M. Online Business Service Provider > "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) Mahendra K. Self > "The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069309) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar,..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) TA Taher A. Teaching Assistant > "In my experience the compatibility with other email services is also worse with Gmail, for instance if an email sent from Outlook contains attachments or images, they don't appear in the..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6811219) VW Victoria W. Occupational therapy assistant > "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are important." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) SV Sammi V. Senior Client Manager > "It’s secure, integrates effortlessly with other Google tools, and makes managing communication efficient and organized. While it has a few minor drawbacks, it’s an excellent choice for both..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) RH Ronisha H. Entrepreneur > "The storage is a big thing for me and here lately even when you delete a lot it still says you are running out storage forcing you to pay for more." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7048348) AA Ashley A. Volunteer > "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Crystal O. Librarian > "It plays nicely with sharing sheets, docs, slides, etc and organizes emails and attachments in a cohesive manner." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063824) VR Verified Reviewer Project Management > "I don’t like that subfolders can’t be hidden, and the integration with Google Calendar reminders can be a bit unreliable." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7067092) JS Jack S. Finance Director > "The search function is really handy even when I’m juggling conversations with several people at once, I can dig up an old brief or message within seconds." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069210) PT Peiyuan T. Engineer > "Once an email is permanently removed from the inbox or trash folder, it cannot be restored through standard recovery methods." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512) David V. Lead Developer > "Gmail provides great value for money. If you run your business through email, then Gmail is a must for customer support, mobile access, and customization options." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7073665) VR Verified Reviewer Technician > "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) JS Johnathan S. Database Developer > "I faced forwarding issues many times when I wanted to filter some important mails and avoid receiving promotions in my pro email address." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047738) VR Verified Reviewer CSR > "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) VR Verified Reviewer Head of marketing > "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000) Nathaniel C. Account Executive > "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) AR Andrew R. Virtual Logistics Agent > "Storage limitations, Synchronization delays, Spam filter accuracy, Privacy concerns." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7049575) VW Victoria W. Occupational therapy assistant > "As a person who has multiple different email accounts I also like the ability that I have to link all of my Gmail accounts together to make it easier to jump between them." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) VR Verified Reviewer CSR > "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) JH Jeff H. Account Executive > "Gmail is used all day every day in my role - the overall experience has been very positive because I need to respond quickly, not lose track of conversations, and the new AI tool they built..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7071060) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) Angel L. Office Manager > "There are never any problems with the Gmail server, and it never lets us down vs using other domain servers, it's always crashing and never has enough storage." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7056933) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) DS Danielli S. Architect > "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511) EH Elizabeth H. MYSELF > "Only con is the spam and now they have added a "promotions" folder where spam can still sneak in. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069844) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) AP Abdiel P. ait > "There isnt much i dislike about Gmail, maybe that sometimes it flags some emails as spam, but that happens in every email tool." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7050058) Nathaniel C. Account Executive > "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) DP Dana P. Admin > "Some people don’t use Gmail and sending them invites sometimes does not work because they are using a different email platform" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7045400) Montesan B. Marketing Consultant > "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) RR Richard R. IT Support Manager > "Feature-rich, but allows the ability to manage email sending from different devices, seamlessly and you can pick up from one device to another, custom signatures, delayed email sending is..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6837917) MK Mohammed K. Teacher > "the attaching big files not supported, and promotion emails are annoying and there no how to stop that." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433) SY Salimata Y. Officer,Financial Center Assistant Manager > "I use Gmail as my main platform for both professional and personal emails — it’s a reliable service that offers good organization and efficient message management." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6831969) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) KS Katie S. Operations Manager > "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663) Zach P. Marketing Coordinator > "This can lead to you missing important emails if you don't pay as close attention to these email subfolders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646) RH Renee H. Manager > "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539) JB Juan B. BDR > "If you prefer a comprehensive email suite that caters to various needs or simply excel at utilizing email’s features in a highly specialized manner, then Gmail falls short." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6834950) April V. Loan Processor > "The search, labels, and filtering tools save time, and it integrates seamlessly with other tools I use daily." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070611) Charlie L. Videographer and Editor > "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338) LH Luke H. Financial Advisor > "Many professional email providers condition you to manage your emails with a bodthered interface and Gmail solves this issue, freely." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) DR Delores R. administrative assistant > "The least I like about Gmail is having an issue with how to view my messages while having multiple emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052776) LH Luke H. Financial Advisor > "My favorite part is definitely its capabilities to manage external emails such as Hotmail, Yahoo Mail or even enterprise email addresses." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) MH Michael H. President > "My biggest problem with Gmail is the occasional sluggishness, particularly on the mobile app for me." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070243) ET Ebony T. Ceo > "It also offers free basic service and extra tools for scheduling, calendars, alarms , and so on" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109035) DO Daniel O. Post Doctoral researcher > "The spam features of gmail are a bit lacking since it allows a lot of spam to go through your inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807438) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) ## User interface 4.23 (453) [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.81 (13,397) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailjet Top features 34/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/130105/Mailjet/#features) Gmail 19/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/202338/Gmail/#features) ### Recognition Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email ManagementSoftware (2026)  ### Deployment & support Mailjet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailjet - By Sinch - Located in Belgium - Founded in Gmail - By Google - Located in United States - Founded in ## 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