# Compare Mailjet vs Gmail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailjet and Gmail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130105-202338/Mailjet-vs-Gmail

---

# Mailjet vs Gmail Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailjetGmail2/4 selected

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [455 reviews](#user-reviews)

Positive

378

Neutral

27

Negative

50

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,477 reviews](#user-reviews)

Positive

13,246

Neutral

199

Negative

32

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## Summary

* * *

Key features rated by users

Features selected based on 12,154 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

NA

Email Distribution

4.2

Inbox Management

\--

Email Monitoring

4.4

Access Controls/Permissions

\--

66%Fit

Missing features

Feature ratings

Mobile App

4.8

Email Distribution

NA

Inbox Management

4.7

Email Monitoring

4.6

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.2

User reviews[455](https://www.capterra.com/p/130105/Mailjet/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.8

User reviews[13,477](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$17Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries.

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

BW

Brandy W.

Manager

> "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

EV

Eduardo V.

Market Research Manager

> "The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

BW

Brandy W.

Manager

> "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RV

Rachelle V.

Transaction and Team Operations Coordinator

> "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736)

CE

Christopher E.

Owner

> "I don't use half its features but more than covers my needs."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

BL

Bertrand L.

CEO

> "This creates a very risky situation for a business, especially when email communication is a key part of your activity."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BL

Bertrand L.

CEO

> "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

EV

Eduardo V.

Market Research Manager

> "Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508)

FM

Fe M.

EA

> "Integrations - able to connect to a lot of our tools."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706)

RH

Ryan H.

director of marketing

> "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

SB

Sarah B.

Research Analyst

> "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378)

BL

Bertrand L.

CEO

> "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

RH

Ryan H.

director of marketing

> "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

JM

Jones M.

CTO

> "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

VR

Verified Reviewer

Web Designer

> "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158)

SH

Sander H.

CTO

> "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

CE

Christopher E.

Owner

> "Every time I have needed it, its there, ready and waiting to deliver"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

JM

Jones M.

CTO

> "We got issues with their stats, sometimes they were wrong (missing status or contacts)."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

NM

Naeem M.

Digital Strategist

> "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

XC

Xavier C.

Founder

> "It was a little bit clunky in places and not as intuitive as other platforms"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131)

RS

Ryleigh S.

Content Manager

> "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102)

AAL

Angel Amita L.

Yoga teacher, Healer, Homeopath

> "Si they are AGAINST supporting good work that helps people."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783)

VR

Verified Reviewer

MLE

> "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446)

MT

Mark T.

Owner

> "customer support is lacking and needs work."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

MO

Mike O.

CEO

> "User-friendly and human-centric, yet comprehensive and customizable."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

AZ

Alexander Z.

Owner

> "Overall I find this solution too expensive given the other options available."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

GH

Gareth H.

Director

> "Easy to use layout, good support, good content around helping to be successful, I like the UI as well"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681)

SH

Sander H.

CTO

> "Make sure you do not fully rely on their service"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

SB

Sonia B.

Customer Success

> "Also, Bots vs human metrics are awesome!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697)

BM

Bhagya M.

editor

> "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710)

BL

Bianca L.

Human Resources Generalist

> "I did not use marketing before mailjet, and this was very easy to learn and create great emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NA

Nikolaos A.

Product Manager

> "They didn't even reply to us and they closed our tickets, damaging our product."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

CE

Christopher E.

Owner

> "Mailjet is simple and just works!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

SH

Sander H.

CTO

> "Very bad support desk"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

VR

Verified Reviewer

Designer

> "All options are easy to get started, and the best feature is booking emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389)

AZ

Alexander Z.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

JM

Jones M.

CTO

> "The main reason why we chose Mailjet is because they were a French company with fair prices."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Liam K.

Digital Marketing Lead

> "The templates were not the greatest and had to build a lot of our own."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

MO

Mike O.

CEO

> "Great webinar today about campaigns, thank you!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

NA

Nikolaos A.

Product Manager

> "One day, we received an email that our account has been compromised and it was suspended."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

AZ

Alexander Z.

Owner

> "It's easy to create and manage campaigns, and the deliverability is excellent."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

NM

Naeem M.

Digital Strategist

> "Without us explaining, they simple throttled our send limits."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

HM

Hamza M.

Senior Manager

> "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

HM

Hamza M.

Senior Manager

> "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

BL

Bianca L.

Human Resources Generalist

> "does everything I need it to and so user friendly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

SR

Simone R.

Fullstack Web Developer

> "Sometimes their service for automatic detection of domain owners is blocked by firewalls."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

BL

Bianca L.

Human Resources Generalist

> "how easy it is to use!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

NM

Naeem M.

Digital Strategist

> "lousy rules and no loyalty to a 4+ year old client."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

DN

Debbie N.

Manager

> "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686)

PS

Prathiksha S.

Marketing Associate

> "The platform lacks email templates options which could be increased."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329)

JM

Jones M.

CTO

> "They also have a good deliverability."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Vishal M.

Seo Executive

> "Not for the beginners, you must need to learn about email marketing before using this software."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648)

SR

Simone R.

Fullstack Web Developer

> "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

JW

Jennifer W.

Paranormal tour guide

> "An improper size wouldn't bother me as much as the constant adjustment."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476)

FC

Fabien C.

Webmaster

> "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of lists..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608)

BM

Bradley M.

Owner

> "Big mistake in signing up, won't ever go back, even if they offered a free top tier account."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341)

MT

Mark T.

Owner

> "Good reply rate."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

VR

Verified Reviewer

CEO

> "Here are a few things that it falls short in when compared to other mass emailers:1."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

MT

Mark T.

Owner

> "easy to use."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

AK

Alisha K.

Sales And Marketing Specialist

> "The server's response time is excruciatingly slow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

VR

Verified Reviewer

Sales Development Representative

> "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515)

Arika N.

Manager

> "Email auto-response fails at time"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

EB

Ewa B.

Marketing Team Lead

> "It is simple to engage with our customers seamlessly with Mailjet."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818)

EV

Estelle V.

Digital Manager

> "Not easily integrable with other CRM solutions."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Karem M.

Press Relations

> "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739)

BD

Bruno D.

Freelance

> "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227)

PT

Pierpaolo T.

Digital Marketer

> "I like the email verification features"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404)

VR

Verified Reviewer

CEO

> "There is zero care factor about resolution and response times are shocking. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744)

VR

Verified Reviewer

CEO

> "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

SW

San W.

Operation manager

> "Emails were missing delivery randomly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Liam K.

Digital Marketing Lead

> "Super easy to set up to start sending transactional emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

SW

San W.

Operation manager

> "Some emails were delayed quite a bit."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Arika N.

Manager

> "Mailjet offers a decent number of service at a pocket friendly pricing plans."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

MS

Mario S.

Engineer

> "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261)

AK

Alisha K.

Sales And Marketing Specialist

> "I use Mailjet's professional servers and am very pleased with the rate of mail delivery."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

SW

San W.

Operation manager

> "Mailjet, don't bother to ask me to contact you to work anything out."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

NM

Nicolas M.

CEO

> "The price is definitely very cheap for the value."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6096421)

JH

Jack H.

Marketing Manager

> "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363)

EV

Estelle V.

Digital Manager

> "Easy to implement, a drag and drop editor is available to create emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

Alexandra N.

CEO

> "Connecting our domain was problematic, and email automation is only available to premium users."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169)

[View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

Sven S.

Director

> "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

NW

Nadra W.

Administrative Assistant

> "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're getting that warning..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230)

Taquina D.

Managing Partner

> "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than standard folder systems."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MG

Milagros G.

Content creator and Social Media Manager

> "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication for work and content..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870)

JW

Jeffrey W.

Owner

> "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific message quickly."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

DH

Daniel H.

Senior Lecturer

> "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

AB

Andreja B.

Senior Platform Engineer

> "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to reading emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

MY

Melyssa Y.

Manager

> "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

RR

Rebecca R.

Production manager

> "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

VP

Valentin P.

Administration Manager

> "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079)

PC

Patty C.

Manager

> "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562)

DH

Daniel H.

Senior Lecturer

> "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my students about class..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

NC

Nikki C.

Permit Technician

> "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268)

VR

Verified Reviewer

Sr. SDET

> "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095)

VR

Verified Reviewer

VP Marketing

> "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440)

Sven S.

Director

> "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of important..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

SB

Scott B.

Electrician

> "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802)

YA

Yasser A.

Graphic Designer

> "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the integration with Google Drive..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980)

Sven S.

Director

> "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Alejandro A. C.

Postdoctoral Research Associate

> "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387)

TH

Trinity H.

Teacher

> "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar, and cloud..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

Gina M.

Online Business Service Provider

> "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning of a 'too..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879)

BE

Ben E.

Marketing and Communications Executive

> "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RR

Rebecca R.

Production manager

> "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

PP

Piyusha P.

Customer service

> "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

FGC

Federico Gastaldo C.

Operatore di Patronato e Caf

> "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823)

MK

Manpreet K.

Physiotherapist

> "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday communication, Gmail..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

AF

Avery F.

Artist and Tour Manager

> "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

AA

Ashley A.

Volunteer

> "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

PP

Piyusha P.

Customer service

> "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

SQ

Sara Q.

School Counselor

> "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644)

SP

Sonu P.

Systems Analyst

> "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

Sven S.

Director

> "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

RJ

Rashaad J.

Junior A and R Associate

> "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks ago."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

RJ

Rashaad J.

Junior A and R Associate

> "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Patricia L.

Operations Manager

> "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

VR

Verified Reviewer

Technician

> "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633)

VR

Verified Reviewer

CSR

> "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

VR

Verified Reviewer

Head of marketing

> "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000)

Nathaniel C.

Account Executive

> "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

KB

Kim B.

RBT

> "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MY

Melyssa Y.

Manager

> "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

VR

Verified Reviewer

CSR

> "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

Sven S.

Director

> "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

MY

Melyssa Y.

Manager

> "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or forgotten..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority level..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a simple..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

CM

Claudio M.

Digital Marketing Manager

> "Gmail has minimal customization options and this makes it rigid and less responsive"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and monitoring tools..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

DC

Daniel C.

Benefits and Compliance Manager

> "I think the layout and ability to compose and edit emails is not quite as good as Outlook. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably large number..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

VR

Verified Reviewer

Crisis Intervention Peer Specialist

> "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502)

DS

Danielli S.

Architect

> "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and security."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular email."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

AM

Anna M.

Customer Service Agent

> "It’s no longer possible to create a new Gmail account without providing a phone number for verification."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

MK

Mohammed K.

Teacher

> "the attaching big files not supported, and promotion emails are annoying and there no how to stop that."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433)

Nathaniel C.

Account Executive

> "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

Swarnima G.

Software Engineer

> "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198)

Montesan B.

Marketing Consultant

> "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651)

Zach P.

Marketing Coordinator

> "This can lead to you missing important emails if you don't pay as close attention to these email subfolders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646)

KS

Katie S.

Operations Manager

> "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663)

BE

Ben E.

Marketing and Communications Executive

> "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RH

Renee H.

Manager

> "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539)

Charlie L.

Videographer and Editor

> "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

4.22 (455)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.81 (13,477)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailjet

Top features

34/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/130105/Mailjet/#features)

Gmail

19/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports

Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email ManagementSoftware (2026) 

### Deployment & support

Mailjet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailjet

-   By Sinch
-   Located in Belgium
-   Founded in

Gmail

-   By Google
-   Located in United States
-   Founded in

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4.2

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[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/)

$0

Price

$9/month

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail)

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.22 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

vs

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.19 (524)](https://www.capterra.com/p/153948/GetResponse/reviews/)

$17/month

Price

€16/month

4.2

Features

4.1

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130105-153948/Mailjet-vs-GetResponse)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

vs

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

$0

Price

Contact vendor for pricing

4.7

Features

4.1

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/202338-266980/Gmail-vs-Yahoo-Mail)