--- title: "Compare Mailjet vs SendGrid 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Mailjet and SendGrid based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130105-204113/Mailjet-vs-SendGrid" page_type: "comparison" language: "en" --- # Mailjet vs SendGrid Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailjetSendGrid2/4 selected [Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (456)](https://www.capterra.com/p/130105/Mailjet/reviews/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) [## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (456)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting Price $19.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [456 reviews](#user-reviews) Positive 379 Neutral 27 Negative 50 [## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $15.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [754 reviews](#user-reviews) Positive 621 Neutral 56 Negative 77 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,345 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Not enough reviews Feature ratings Email Campaign Management 4.2 Campaign Scheduling 4.3 Customizable Branding 5.0 Lead Capture 3.6 Customer Segmentation \-- 67%Fit Missing features Feature ratings Email Campaign Management 4.3 Campaign Scheduling 4.4 Customizable Branding 4.0 Lead Capture NA Customer Segmentation 3.3 User satisfaction User satisfaction 4.2 User reviews[456](https://www.capterra.com/p/130105/Mailjet/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 3.9 User satisfaction 4.2 User reviews[754](https://www.capterra.com/p/204113/SendGrid/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $19Other, Per Month - Free version - Free trial Price starts from $15Usage Based, Per Month - Free version - Free trial Best for Best for Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries. Best for SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups. ## User reviews Pros & cons BW Brandy W. Manager > "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) EV Eduardo V. Market Research Manager > "The main issue was bounce rate, which can naturally happen when working with a large customer database where some..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508) BW Brandy W. Manager > "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689) BL Bertrand L. CEO > "This creates a very risky situation for a business, especially when email communication is a key part of your activity." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) CE Christopher E. Owner > "I don't use half its features but more than covers my needs." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) EV Eduardo V. Market Research Manager > "Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7173508) BL Bertrand L. CEO > "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) BL Bertrand L. CEO > "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227) VR Verified Reviewer Web Designer > "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158) JM Jones M. CTO > "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) CE Christopher E. Owner > "Every time I have needed it, its there, ready and waiting to deliver" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) RV Rachelle V. Transaction and Team Operations Coordinator > "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736) NM Naeem M. Digital Strategist > "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) RH Ryan H. director of marketing > "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) RS Ryleigh S. Content Manager > "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102) SH Sander H. CTO > "They do not notice and their internal mails are not always working - for example password reset or auth codes are..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) VR Verified Reviewer MLE > "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446) JM Jones M. CTO > "We got issues with their stats, sometimes they were wrong (missing status or contacts)." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) FM Fe M. EA > "Integrations - able to connect to a lot of our tools." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706) XC Xavier C. Founder > "It was a little bit clunky in places and not as intuitive as other platforms" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131) CE Christopher E. Owner > "Mailjet is simple and just works!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) AAL Angel Amita L. Yoga teacher, Healer, Homeopath > "Si they are AGAINST supporting good work that helps people." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783) RH Ryan H. director of marketing > "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) MT Mark T. Owner > "customer support is lacking and needs work." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) JM Jones M. CTO > "The main reason why we chose Mailjet is because they were a French company with fair prices." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) AZ Alexander Z. Owner > "Overall I find this solution too expensive given the other options available." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) MO Mike O. CEO > "User-friendly and human-centric, yet comprehensive and customizable." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) SH Sander H. CTO > "Make sure you do not fully rely on their service" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) AZ Alexander Z. Owner > "It's easy to create and manage campaigns, and the deliverability is excellent." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) BM Bhagya M. editor > "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710) GH Gareth H. Director > "Easy to use layout, good support, good content around helping to be successful, I like the UI as well" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681) NA Nikolaos A. Product Manager > "They didn't even reply to us and they closed our tickets, damaging our product." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) SB Sarah B. Research Analyst > "There is an extensive and wide variety of email templates that allow you to send and receive emails based around..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378) SH Sander H. CTO > "Very bad support desk" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083) SB Sonia B. Customer Success > "Also, Bots vs human metrics are awesome!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697) AZ Alexander Z. Owner > "Too expensive." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428) HM Hamza M. Senior Manager > "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) LK Liam K. Product Marketing Manager > "The templates were not the greatest and had to build a lot of our own." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) BL Bianca L. Human Resources Generalist > "I did not use marketing before mailjet, and this was very easy to learn and create great emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) NA Nikolaos A. Product Manager > "One day, we received an email that our account has been compromised and it was suspended." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673) DN Debbie N. Manager > "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686) NM Naeem M. Digital Strategist > "Without us explaining, they simple throttled our send limits." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) MO Mike O. CEO > "Great webinar today about campaigns, thank you!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) HM Hamza M. Senior Manager > "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588) JM Jones M. CTO > "They also have a good deliverability." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) NM Naeem M. Digital Strategist > "lousy rules and no loyalty to a 4+ year old client." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192) FC Fabien C. Webmaster > "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608) JW Jennifer W. Paranormal tour guide > "An improper size wouldn't bother me as much as the constant adjustment." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476) BL Bianca L. Human Resources Generalist > "does everything I need it to and so user friendly." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) BM Bradley M. Owner > "Big mistake in signing up, won't ever go back, even if they offered a free top tier account." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341) BL Bianca L. Human Resources Generalist > "how easy it is to use!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) VR Verified Reviewer CEO > "Here are a few things that it falls short in when compared to other mass emailers:1." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) MT Mark T. Owner > "Good reply rate." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) AK Alisha K. Sales And Marketing Specialist > "The server's response time is excruciatingly slow." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381) MT Mark T. Owner > "easy to use." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) Arika N. Manager > "Email auto-response fails at time" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) VR Verified Reviewer Designer > "All options are easy to get started, and the best feature is booking emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389) EV Estelle V. Digital Manager > "Not easily integrable with other CRM solutions." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) VR Verified Reviewer Sales Development Representative > "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515) SR Simone R. Fullstack Web Developer > "Sometimes their service for automatic detection of domain owners is blocked by firewalls." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) EB Ewa B. Marketing Team Lead > "It is simple to engage with our customers seamlessly with Mailjet." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818) BD Bruno D. Freelance > "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227) Karem M. Press Relations > "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739) PS Prathiksha S. Marketing Associate > "The platform lacks email templates options which could be increased." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329) PT Pierpaolo T. Digital Marketer > "I like the email verification features" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404) Vishal M. Seo Executive > "Not for the beginners, you must need to learn about email marketing before using this software." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648) VR Verified Reviewer CEO > "The design / looks were the only positive that I could take. While the product is extremely irritating due to the..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) VR Verified Reviewer CEO > "There is zero care factor about resolution and response times are shocking. " [See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744) LK Liam K. Product Marketing Manager > "Super easy to set up to start sending transactional emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697) SW San W. Operation manager > "Emails were missing delivery randomly." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) SR Simone R. Fullstack Web Developer > "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417) SW San W. Operation manager > "Some emails were delayed quite a bit." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) Arika N. Manager > "Mailjet offers a decent number of service at a pocket friendly pricing plans." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315) MS Mario S. Engineer > "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261) AK Alisha K. Sales And Marketing Specialist > "I use Mailjet's professional servers and am very pleased with the rate of mail delivery." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381) SW San W. Operation manager > "Mailjet, don't bother to ask me to contact you to work anything out." [See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823) NM Nicolas M. CEO > "The price is definitely very cheap for the value." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6096421) Alexandra N. CEO > "Connecting our domain was problematic, and email automation is only available to premium users." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169) EV Estelle V. Digital Manager > "Easy to implement, a drag and drop editor is available to create emails." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) VR Verified Reviewer Marketing Communications Manager > "It can be a little stubborn when deleting old archives and contacts." [See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___2593963) MO Mike O. CEO > "User-friendly and human-centric, yet comprehensive and customizable." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712) EV Estelle V. Digital Manager > "Not easily integrable with other CRM solutions." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140) Francois Pascal N. Service provider > "Even list management is easy to set up." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4895908) XC Xavier C. Founder > "It was a little bit clunky in places and not as intuitive as other platforms" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131) KRC Karl Rodrigue C. Marketing manager > "simple interface and allows even a novice to create new companion. " [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3523004) VR Verified Reviewer CEO > "Here are a few things that it falls short in when compared to other mass emailers:1." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726) FM Fe M. EA > "Integrations - able to connect to a lot of our tools." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706) RH Ryan H. director of marketing > "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and..." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688) CE Christopher E. Owner > "Mailjet is simple and just works!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533) JM Jones M. CTO > "We got issues with their stats, sometimes they were wrong (missing status or contacts)." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905) BL Bianca L. Human Resources Generalist > "does everything I need it to and so user friendly." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) AAL Angel Amita L. Yoga teacher, Healer, Homeopath > "Si they are AGAINST supporting good work that helps people." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783) BL Bianca L. Human Resources Generalist > "how easy it is to use!" [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685) MT Mark T. Owner > "customer support is lacking and needs work." [See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911) [View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/) AH Amir H. E-Commerce Manager > "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) YG You G. IT Intern > "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249) DS Darren S. Product Owner > "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) SB Sevval B. Artist > "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299) RP Raxit P. Programmer Analyst > "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) John W. CEO > "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Martina S. VP > "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311) John W. CEO > "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) HA Hayley A. Marketing Manager > "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963) TH Tyler H. CEO > "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) RP Raxit P. Programmer Analyst > "it has some very useful features like open rates and unique customers to track progress of the campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) AH Amir H. E-Commerce Manager > "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) MS Michelle S. Developer > "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) ID Irina D. CTO > "The design template library versioning can be confusing" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848) VR Verified Reviewer Board Member > "I like that the pricing is determined by the number of emails you send, which works out free for small organizations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) Babatunde O. SEO Marketer > "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) John W. CEO > "Yes, you read that right: log in to an account from which I was explicitly locked out. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) JK Justin K. Owner > "The ability to format emails and build automations was straightforward for our simple use case." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) AH Ahliman H. Full-Stack Developer > "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078) GA Gideon A. Frontend Developer > "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060) Babatunde O. SEO Marketer > "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) ND Nik D. Director > "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) BT Bill T. Developer > "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) KM Karl M. EVP > "The core functionalities work as expected and have delivered measurable results for our marketing team. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Russell J. CEO > "SendGrid is the worst vendor in our tech stack, stay away" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255) Damien B. Creative Director > "We just really used it to connect it for GrooveMail users." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235) PK Pranjal K. Co founder > "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) MH Mohammad H. Inbound marketing specialist > "Scalable email delivery for larger campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) FO Fernando O. Admin > "It took SendGrid support 3 day to get back to me." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Senior software developer > "It provides a lot email customization." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642) Marco S. IT Administrator > "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012) VR Verified Reviewer Lead Engineer > "Sending email without getting inside spam is best thing." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) DS Darren S. Product Owner > "It is easy to set up and use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) Jennifer W. Human Resources Generalist > "There is no consistency in the percentages of emails opened or clicked." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) AS Antonella S. Owner > "it has a free plan and no credit card required" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304) VR Verified Reviewer CEO > "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981) FD Fernando D. CTO and General Manager > "The API is very well documented and the email marketing features can easily be used by non-developers without writing a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884) VR Verified Reviewer Executive Director > "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233) CP Charlie P. Director > "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) ND Nik D. Director > "Hours of no communication on their support ticket that suspended our account." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) KM Karl M. EVP > "We used their email marketing tool for over 5 years and have found their solution to be reliable. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) GJ Gustavo J. Marketing Manager > "I had several problems in sending due to differences in the database." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244) DS Davide S. Content Creator > "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196) FO Fernando O. Admin > "Terrible customer support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) MW Madeleine W. Web Designer > "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134) Ben U. Marketing Automation > "The support seems to be slow to respond at times and/or not very effective." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Danny M. Marketing Manager > "It made it hard to determine which campaigns were actually successful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) KM Karl M. EVP > "Their customer support has been decent and met the SLA's stated on our contract." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Danny M. Marketing Manager > "After SendGrid was acquired by Twilio, we saw a downgrade in service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) Jennifer W. Human Resources Generalist > "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) BH Ben H. Head Honcho > "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) JA Joe A. COO > "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178) MC Mohamed C. Lecturer > "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) CP Charlie P. Director > "Really easy to setup and integrate into our existing application and user flow." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) PK Pranjal K. Co founder > "Campaign automation, segmentation of contact lists are severe drawbacks of this application." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) AP Ashley P. Assistant to Founder > "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) VR Verified Reviewer Software Developer > "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208) Ava T. Marketing Operations Analyst > "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514) Leena S. Product Lifecycle Management Specialist > "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727) AN Anouar N. Marketing Online in Youtube All Social Media > "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606) LK Liam K. Product Marketing Manager > "We lost our password and a team member left, which made it difficult to change some of our automated emails" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4577846) VR Verified Reviewer New Business Account Manager > "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) IP Isak P. Developer > "We had problems with our delivery rate with a lot of mails not arriving or ending up in junk." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3932878) IC Isha C. Content Head > "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483) RF Regina F. Manager > "It took me a bit to know where to find my API keys to integrate with some software I use. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Vance W. Digital Marketing Head > "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661) PP Prem P. Freelancer > "Inbuilt features of html template and drag and droop builder is best for creating responsive email templates for email..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4531190) NP Nicolas P. IT Administrator > "Sometime, mail could take some minutes before being send so that could be an issue for transactional email." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) Dylan C. Software Developer > "SendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6089762) IR Igor R. Customer Success Team Leader > "Weird password policy." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6129987) Anirban S. Senior Manager - Marketing > "The pricing is also affordable for high volume email-sending and transactional communication." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6108402) MC Mohamed C. Lecturer > "I also did not like its pricing, which determines the quality of your SendGrid dashboard." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) VR Verified Reviewer Solutions Architect > "Some customizations might not be that straight forward for someone." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4685528) VR Verified Reviewer Digital Marketing Coordinator > "I like the interface and user friendliness." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6428708) VR Verified Reviewer Adjunct Professor > "The set up instructions were not intuitive and assumed someone with an IT background was accessing them." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___2463913) BH Ben H. Head Honcho > "It's easy to use with a clean interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) Mohammad Iqbal K. Project Manager > "There user interface also confuses sometime." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2662385) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) RF Regina F. Manager > "There are some things about SendGrid that just felt complicated to me. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) Ferhat Suat E. Founder > "Since it is Twilio's SendGrid, all kinds of integrations can be done quickly." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4886179) VR Verified Reviewer Account Manager > "Not the easiest software to use to be honest." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3774836) Rahul R. Chief Technical Officer > "What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3497752) Reece S. Web Developer > "Some tools are a little hard to find and understand." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2683880) Siddharth S. Business Analyst > "Integrations with CRMs are also super useful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3539338) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) NP Nicolas P. IT Administrator > "very easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) MJ Mathew J. Digital Marketing Specialist > "Easy to understand and operate." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4735871) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) VR Verified Reviewer CEO > "Sendgrid is easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4731441) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) [View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/) ## User interface 4.23 (456) 4.18 (754) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailjet Top features 28/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/130105/Mailjet/#features) SendGrid 22/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/204113/SendGrid/#features) ### Recognition Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Mailjet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendGrid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailjet - By Sinch - Located in Belgium - Founded in SendGrid - By Twilio - Located in United States - Founded in 2008 ## 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