# Covetrus Pulse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Covetrus Pulse Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/compare/130107-10006192/Covetrus-Pulse-vs-VET-4-0 --- # Covetrus Pulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Covetrus Pulse ## What is Covetrus Pulse? Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice’s workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks. Pulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. Key Features & Capabilities: • AI-Powered Automation: It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM\* for more meaningful, clinical work. • Cloud Access & Flexibility: access records and manage workflows from any device • Treatment Board & Visual Workflow: Offers real-time patient status tracking, treatment planning, and more. \* Covetrus internal usage data, 2025. ## What is Covetrus Pulse used for? [Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 542 user reviews Reviews sentiment Positive 75% Neutral 17% Negative 8% Pros & cons Quick staff onboarding process Remote access and flexibility Cumbersome and incomplete reporting Confusing and limited billing Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Covetrus Pulse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=Covetrus Pulse) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Covetrus Pulse 4.0 (542) VS. [4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (542) Ease Of Use 4.6 (278) Value For Money 4.0 (425) Value For Money 4.6 (264) Customer Service 4.3 (533) Customer Service 4.7 (276) ## Covetrus Pulse alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) ## Who uses Covetrus Pulse? Based on Capterra reviews from the past 3 years ## Pros and Cons Quick staff onboarding process 87% positive reviews out of 77 Most reviewers indicate training and learning curve is manageable, with new staff adapting quickly to the system. Cumbersome and incomplete reporting 74% negative reviews out of 46 Most reviewers describe reporting as cumbersome, inconsistent, and lacking detailed or customizable options for business analysis. Justin B Practice Manager, 11 - 50 employees. "The reporting functions work very poorly, especially when it comes to production/service related reports or larger reports." Remote access and flexibility 94% positive reviews out of 65 Most reviewers describe cloud integrations as enabling seamless remote access, supporting mobile work, and reducing server reliance. Kasey R Practice Manager, 11 - 50 employees. "Love all the different integrations that goes with it (I.E Covetrus Pharmacy, rapport) and love that is is cloud based and we don't have to rely on a server." Confusing and limited billing 80% negative reviews out of 44 Most users comment payment processing is confusing, lacks integration, and makes tracking or reconciling transactions difficult. Sarah B Owner, 2 - 10 employees. "The accounting systems seem(Billing and payments) are difficult to understand" Comprehensive veterinary management 88% positive reviews out of 43 Most reviewers find eVetPractice intuitive, affordable, and supported by responsive customer service, improving daily operations. Frequent slowdowns and lag 84% negative reviews out of 44 Most reviewers report performance and speed issues, including slow loading, frequent lag, and occasional system crashes. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.5 (280) 69.29% of 280 reviewers that rated this feature as important or highly important You can invoice multiple pets, add discounts, and email statements. Some users say invoicing is straightforward but confusing for clients, with too many steps, duplicate charges, and reporting issues. Integration with merchant services and text-to-pay is valued, but visibility and layout need improvement. Appointment Scheduling 4.0 (280) 66.79% of 280 reviewers that rated this feature as important or highly important With this capability, you can easily create, move, and color-code appointments. Users think scheduling is intuitive but wish for better multi-patient booking, fewer clicks, and improved calendar integration. Double booking and missing client links are common frustrations. Integration with Google Calendar is requested. Patient Records Management 3.8 (279) 71.33% of 279 reviewers that rated this feature as important or highly important Covetrus Pulse lets you document, customize, and organize patient records with templates and grouping options. Some reviewers find navigation cumbersome, with slow loading, excessive clicking, and formatting issues when printing or sending records. Integration with Rapport for communication is mentioned. Payment Processing 3.8 (244) 65.57% of 244 reviewers that rated this feature as important or highly important It helps you process payments, store cards, and integrate with processors like WorldPay and CareCredit. Reviewers appreciate integrated payments and mobile options but report confusion with multiple payments, slow transactions, and issues with processor integrations. Some switched to Scratch Payments due to integration problems. Confirmations/Reminders 3.7 (150) 48.00% of 150 reviewers that rated this feature as important or highly important Covetrus Pulse offers automated reminders and confirmations via text, email, and phone, integrating with Rapport, VetShout, and VitusVet. Reviewers appreciate time-saving automation but report glitches, inaccurate reminders, and wish reminders were grouped or easier to customize. Integration with Rapport is frequently mentioned. Prescription Processing 3.8 (176) 56.82% of 176 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Covetrus Pulse 31 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities With this capability, you can easily create, move, and color-code appointments. Users think scheduling is intuitive but wish for better multi-patient booking, fewer clicks, and improved calendar integration. Double booking and missing client links are common frustrations. Integration with Google Calendar is requested. You can invoice multiple pets, add discounts, and email statements. Some users say invoicing is straightforward but confusing for clients, with too many steps, duplicate charges, and reporting issues. Integration with merchant services and text-to-pay is valued, but visibility and layout need improvement. Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Covetrus Pulse offers automated reminders and confirmations via text, email, and phone, integrating with Rapport, VetShout, and VitusVet. Reviewers appreciate time-saving automation but report glitches, inaccurate reminders, and wish reminders were grouped or easier to customize. Integration with Rapport is frequently mentioned. A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Ability to chat online in real time Online portal where patients can access information such as health records, treatment plants, etc. Covetrus Pulse lets you document, customize, and organize patient records with templates and grouping options. Some reviewers find navigation cumbersome, with slow loading, excessive clicking, and formatting issues when printing or sending records. Integration with Rapport for communication is mentioned. It helps you process payments, store cards, and integrate with processors like WorldPay and CareCredit. Reviewers appreciate integrated payments and mobile options but report confusion with multiple payments, slow transactions, and issues with processor integrations. Some switched to Scratch Payments due to integration problems. Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track the status over time for a request, process, asset, or transaction Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Features 3.6 (483) 3.6 Based on 483 reviews ## Pricing Value for money 4.0 (425) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (425) 4.0 Based on 425 reviews ## Integrations [ Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) ## Support, customer service and training options Customer Service 4.3 (533) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (533) 4.3 Based on 533 reviews ## User reviews Overall rating 4.0 Based on 542 reviews Filter by rating 5(218) 4(188) 3(91) 2(18) 1(27) Mentioned topic Sorted by most recent RT Roy T. Practice Manager Veterinary ### "Updated Covetrus Pulse Survey 2026 - Roy Taylor, Sr" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 19, 2026 Much better than previously stated but I'm still having to figure things out without support. In fact my recent experience with World Pay and our credit card terminals still has me and the two \[sensitive content hidden\] very upset and concerned that we are being told how we must receive credit card payments and the lack of terminal receipts and end of day balancing. We have lost control of OUR business as it pertains to Credit Cards. Pros Client interface and lab functions are still the best and I do like the client communications to some degree. Cons Still way too many button clicks in order to get anything done. I don't like that Client Communications, formerly Rapport doesn't go into the Medical Record without intervention. This should be a communication that is easier to put right in the MR. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We wanted a cloud based system and it was time for an upgrade. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reasons for choosing Covetrus Pulse We thought it would be best suited for our needs and were told it did many things that it turned out that it did not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lindsay B. Veterinary Assistant and Office Manager Veterinary ### "Bessemer Equine 2" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 19, 2026 Pros We do like how accessible the program is out in the field. We are a mobile practice, so we are more often than not stallside when needing to pull up the patient's history. Cons The patient search function is not useful. We could type in the first 3-5 letters of a horse's name and it won't show the horse on the list of patients to choose from. When we are in a patient's file, click quick invoicing, it kicks us to the top of the owners list of horses instead of bringing us right to the patient's file we were just in. That gets frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Faith N. Practice Manager Veterinary ### "Reporting issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 16, 2026 Outside of the management aspect, Pulse is easy to use. The reporting and inventory are the biggest hang ups for me. Pros It is a user friendly model, the financial reports are always accurate, the scheduling system is easy to use and customizable. Cons It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and inventory are not always accurate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Melissa W. Hospital administrator Veterinary ### "Stay away from Pulse by Covetrus" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 28, 2025 I wish I never chose the software and was embarrassed that this was the choice our company went with getting out of the contract was the best thing that we did. Pros Covetrus pulse was supposed to be a plug-in play easy way to transition from cornerstone to a cloud based software, but it did not live up to the expectations. I honestly cannot think of one positive thing about the software and was relieved when we finally ended our contract with them. Cons Covetrus pulse was bulky and hard to use, but even harder to set up. Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things. It was a headache and the support team at Covetrus was less than helpful. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) We intended to go from a server based software to a cloud based software and chose it because it was supposed to be an easy transition. Of course it was not. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reasons for choosing Covetrus Pulse The transition was supposedly smoother, and it was supposed to have better features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jessie K. RVT manager Veterinary ### "Good for most General Practices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 10, 2025 Overall a good program. I appreciate they have lots of training videos, and live support. It makes it easy training new employees. Overall user friendly as well Pros Covetrus has several programs that integrate with it, and they are always adding more features. They are also a beta program, and allow customers to make suggestions Cons Sometimes it can be frustrating with the limitations of the types of reports they offer to track revenue. If I want to track how many dental packages we do, we have to add up all the revenue ourselves. Switched from [ADVANTAGE 365](https://www.capterra.com/p/104749/ADVANTAGE/) we wanted a cloud based program that would allow the DVM's to finish notes from home. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2025 Hi Jessie - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. AS Anna S. Co-Owner Veterinary ### "Increased Price With No Explanation - 3 Months Later, No Answer" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 1, 2025 On \[sensitive content hidden\], Covetrus Pulsa confirmed via email that our subscription rate would remain at $240. However, our April invoice reflected a charge of $276. Since then, I have followed up repeatedly—through email, voicemail, and LiveChat—without receiving an explanation or a refund. It is now July, and despite numerous attempts to resolve this issue, there has been no meaningful response. LiveChat representatives have been courteous but consistently state they are unable to assist with subscription issues and that the matter has been escalated. Yet, I have received no follow-up or resolution. This level of service is unacceptable. I was explicitly told the rate would not change, and I expect a clear explanation and correction of the overcharge immediately. I have invested significant time trying to resolve what should be a straightforward billing issue. Please address this promptly. Pros LiveChat representatives are always courteous and quick to respond. They are not always able to solve the problem, but are friendly and easy to work with. Cons Despite multiple attempts to resolve a billing issue—regarding a confirmed subscription rate that was not supposed to increase—I have yet to receive any explanation or update on a refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Steve B. Owner Practice Manager Veterinary ### "Can I purchase the eVette Software PLEASE!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 25, 2025 EVette was fantastic! Easy to use aand fast! A few years later and it's slow and I'm getting sick to my stomach with this company! Pros It was great when it was eVette Practice. Covetrus will not stop with the ineffiecient updates that continually slow the software to a crawl. Cons Very very slow now. Constant updates that make the entire system innefficient and harder to look up patient info.. Yes it's still there but come on with updates!!! Switched from [VTEX](https://www.capterra.com/p/159471/VTEX/) eVette was a much superior PM software. Not so much anymore... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Steve K. Veterinarian, owner Veterinary ### "Equine Ambulatory Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2025 As with new technology, there are adjustments but I can say that the change has been well worth it. Pros As an ambulatory practice, I am seldom in my office to do office things, like price adjustments. With Pulse I can make these changes in the field and they become active across the whole practice immediately. Also, being able to work live in the field the office sees my invoices immediately and can provide clients with accurate balances in real time. Cons Connecting to the internet in the field is an issue but more of an inconvenience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Brittney P. office manager Veterinary ### "office manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 10, 2025 Pros cloud based simple and easy to use training videos, update announcements, FAQs Cons Our 3 year contract and price lock established with \[sensitive content hidden\] was no longer honored after the first year and then we were told too bad. We have also found out through the grapevine that a couple other clinics are at a significantly cheaper price than ours with similar account choices. We no longer are bragging and suggesting this POS to others because of our poor treatment after being long established clients of Covetrus. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) remote access for emergencies, farm calls, and out of office Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reasons for choosing Covetrus Pulse cloud based and pricing we were initially given and signed 3 year price lock Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sam M. Operations Manager Veterinary ### "Evet Pulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 9, 2025 overall we enjoy it and would love to see more features added Pros client search is easy to use and brings up our clients faster than other softwares Cons no mobile app for clinics which is a little bit of a hassle when our clinics are closed Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) evet was easier to use and not so complicated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Popular comparisons [DaySmart Vet vs Covetrus Pulse](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet)[Instinct Science vs Covetrus Pulse](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR)[ezyVet vs Covetrus Pulse](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse)[Covetrus vRxPro vs Covetrus Pulse](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management)[Cornerstone Software vs Covetrus Pulse](https://www.capterra.com/compare/99976-130107/Cornerstone-Practice-Management-vs-Covetrus-Pulse) [Covetrus Avimark vs Covetrus Pulse](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse)[Covetrus Impromed vs Covetrus Pulse](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse)[PetDesk vs Covetrus Pulse](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk)[IDEXX Neo vs Covetrus Pulse](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo)[Hippo Manager vs Covetrus Pulse](https://www.capterra.com/compare/130107-134667/Covetrus-Pulse-vs-Hippo-Manager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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