# Compare Covetrus Pulse vs IDEXX Neo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IDEXX Neo and Covetrus Pulse based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo --- # IDEXX Neo vs Covetrus Pulse Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDEXX NeoCovetrus Pulse2/4 selected [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment BL BL CD Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 [## Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.6 Ease of Use 4 Customer Service 4.3 Reviews Sentiment LM MB Based on [542 reviews](#user-reviews) Positive 406 Neutral 91 Negative 45 ## Summary * * * Features in Veterinary Software 30 / 46 Only IDEXX Neo - Alerts/Notifications - API - Data Import/Export Best performer 31 / 46 Only Covetrus Pulse - Accounting - Activity Dashboard - Electronic Signature User satisfaction User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 User satisfaction 4.0 User reviews[542](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Ease of use 4.0 Functionality 3.6 Value for money 4.0 Customer support 4.3 Price starts from Price starts from $290Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Independent veterinary practices, mobile clinics, and shelters. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) MH Megan H. Veterinarian, Practice Owner > "All of my billing and medical notes are in one easy location that I can access from any device, which has..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2161094) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) JF Jessica F. Manager > "No standardized way to input phone numbers so searching a client by phone number is impossible." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2146147) NB Nicole B. Practice Manager > "It's a clean looking schedule. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3541559) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) HS Harmandeep S. Veterinarian > "Support is usually quick to solve issues/problems." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) JC Jessica C. Office Staff > "Not ready for hand held devices yet" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) AD Ana D. CVT > "Very easy to use software." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799) JC Jessica C. Office Staff > "Not an easy way to track, Billed vs Payments" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) TG Tracie G. owner > "The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471565) LP Lori P. Owner /Veterinarian > "As a doctor I like it but my office manager is not so happy." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2153071) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) LM Liz M. Practice Manager > "I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) Faith N. Practice Manager > "It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) MB Megan B. IT > "I appreciate all the integrations with our lab equipment, client communications, point of sale software." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6481383) LP Linda P. Owner and Hospital Manager > "A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) RP Rebecca P. Veterinarian > "I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) LM Liz M. Practice Manager > "The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) AV Adrianna V. Shift Lead > "I like that it allows for us to edit appointment colors" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6478987) JD Jessica D. Lead Veterinary Technician > "Reminders system is not streamlined; there is no drop-down menu & employees can put whatever they want when inputting..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6485002) JG Jessica G. Practice Manager > "I love how functional and customizable the program is for clean easy medical records entry." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691038) JM Jamie M. Practice Manager > "Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) Faith N. Practice Manager > "Outside of the management aspect, Pulse is easy to use." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) SB Steve B. Owner Practice Manager > "Constant updates that make the entire system innefficient and harder to look up patient info.." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#SoftwareAdvice___6791086) SW Samnatha W. Clinic Lead > "I find it easy to learn, it's an upgrade as before we did not have a cloud base system but it also has a lot of kinks that..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705135) TS Tina S. Office Manager > "Really super unhappy that the integrated credit card service does not have a tip line on the terminal (I am not asking a..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) KH Kyra H. Practice Manager > "I love that there is a live chat option to get direct and quick support with any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705103) RL Rachel L. Practice Manager > "Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now,..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JK Jessie K. RVT manager > "I appreciate they have lots of training videos, and live support." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6853770) RB Rachel B. Practice Manager > "bugs in software, runs quite slow most of the time, doesn't work well with other software (Dymo have to use old software..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6484554) JW Jolene W. Veterinary Assitant > "It is a user friendly system that makes scheduling and creating clients easy and fast." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) LM Lauri M. Owner, DVM > "Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6493580) GB Gabby B. Talent and Culture Coordinator > "The fact that is Cloud based was very helpful to avoid overload of our servers." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569051) SM Sam M. Operations Manager > "no mobile app for clinics which is a little bit of a hassle when our clinics are closed" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) CB Chelcie B. Administrator > "Finding medical records, inputting information, etc. is very easy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) MW Melissa W. Hospital administrator > "Covetrus pulse was bulky and hard to use, but even harder to set up." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7052638) JT Jamie T. Practice Manager > "I feel supported as we take on the new PIMS and going paperless at the same time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) AK Andrew K. Owner > "Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570881) AF Ayman F. veterinarian > "easy software enable us to keep our medical record" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697006) JT Jamie T. Practice Manager > "Not able to add 2 inventory items to one product - have to create packages." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) CH Cinthia H. Veterinarian/Owner > "During "go live" we had good access to help and useful information on what to expect (not so with an previous integration..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5031530) AW Amanda W. Customer Service Representatiev > "Searching for next available appointment, lack of keyboard shorts, too clicky - need ability to manage and maneuver through..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021350) DA Dwight A. Operations Manager > "Working with Rapport is really beneficial for client communication." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466071) KH Kali H. Hospital Manager > "Not as many interesting features, wish there was easy ways to note aggressive patients, or alerts when booking." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697112) PG Patricia G. DVM > "Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6483478) LM Liz M. Practice Manager > "The invoicing is awful- it should not be this complicated to add and remove items to an invoice." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) PM Patricia M. Lead CSR > "I like that it is cloud base and I can access it from home." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580568) PB Paul B. Veterinarian > "Entering doctor notes is a painstaking process and choosing this software in my opinion is one of my managements biggest..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6306127) RS Rachel S. Receptionist > "The software's interface makes it easy for us to train new employees and veterinarians on the program which saves us time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6223151) RP Rebecca P. Veterinarian > "Integration with some outside services (radiology for example) is pretty limited or nonexistent." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) DT Deb T. Practice Manager, Inventory Manager > "The ease of being able to real time chat with someone for any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) SH Shannon H. LVT, Inventory Manager > "It takes me longer to generate our schedule because I have to go into the calendar resources to add/cancel people and then..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5022063) RL Rachel L. Practice Manager > "Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JW Jolene W. Veterinary Assitant > "There aren't enough dog breeds to choose from when creating a profile." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) BD Bethany D. RVT > "I also like how colorful the scheduling is and being able to search patients by their first or last name or the owners name." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023189) MB Missie B. Practice Manager > "Makes it hard to charge people out, put in notes, or even function." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6712384) SM Sam M. Operations Manager > "client search is easy to use and brings up our clients faster than other softwares" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) JT Jamie T. Practice Manager > "Conversion - pricing/packages/bundles corrupted so a lot of back end work to get ready" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) JH Jane H. Practice Manager > "We switched from Hippo to Pulse and the transition was very smooth." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473823) LP Linda P. Owner and Hospital Manager > "Handling of bug fixes in releases is not done efficiently." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) WF Wanda F. Practice Manager > "Overall, information is easy to find is easy to find, transferring patients and clients is simple." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569085) JT Jamie T. Practice Manager > "This is confusing at cash out because team can see product, inventory and package." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) DM David M. Veterinarian > "Covetrus pulse has been great for our clinic." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697275) TS Tina S. Office Manager > "I still cannot select more than one pet in a family for any services." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) AT Ashley T. Lead CSR > "They are excellent and extremely helpful with problem resolution." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569162) JD Jamee D. CVPM > "Our data took almost a week to fully transfer which was a problem." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) MD Meagan D. Office Manager > "The integration between all of the popular veterinary labs, supply ordering, and even card processing makes everything easier..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___4681816) BU Brent U. Owner > "The software seems way too inefficient with more than necessary steps to get things done appropriately." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) AA Alyson A. Lead Tech > "We are happy we made the switch from Hippo Manager which was terrible." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465731) SB Sarah B. Owner > "The accounting systems seem(Billing and payments) are difficult to understand" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466339) GG Geoffrey G. Associate Veterinarian > "It is very easy to learn, endlessly customizable for individual doctors, and allows the use of Rx written and filled..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5043667) RL Ruthie L. Client Representative and Pet Export Specialist > "Accessing patient medical record from a specific task is no longer possible, you have to leave the task and find the link..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021935) AC Ashlyn C. Assistant Administrator > "It also makes it easier to manage lab orders and conduct patient care follow ups." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5037637) EB Erica B. Customer Service Manager > "The boarding platform could also be revamped, it struggles with co-boarding multiple pets and the fact that you have to play..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KS Kalyn S. Clinic Manager > "Overall we're hoping with time it'll become easier to us as we keep learning on it." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465546) LP Linda P. Owner and Hospital Manager > "Also requires a print server we were not informed of." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) DP Dana P. Receptionist > "General consensus among staff is that its easy to navigate and easy to do things directly from patient records (schedule..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5037795) LM Liz M. Practice Manager > "Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) JL Jessica L. Practice Manager, RVT > "The convenience of it being online- easy to work from home" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473483) RT Roy T. Practice Manager > "Too many buttons clicks to accomplish any task. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465542) DG Dana G. CVT, Practice Manager > "We like that it integrates with the reference labs we use as well as our in house lab. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) MC Makayla C. Veterinary Assistant > "The auto-log out feature doesn't work, and if it did, it would be more convenient to have a pin number to use for quick access..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___4705094) EB Erica B. Customer Service Manager > "Adding in clients on the fly and the tasks are another feature that I find very helpful." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KB Kathy B. Veterinarian and Owner > "Also, I do not appreciate the price increases since Covetrus bought the software from evetpractice. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691843) CB Chelcie B. Administrator > "Very good, every time I call for customer support they are extremely helpful!" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) AM Andrea M. Practice Manager > "The Due Dates for Vaccines on the page with the patient info generally doesnt match up with the actual Vaccination History -..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021795) JM Jamie M. Practice Manager > "Better than other vet software I have used in the past" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) BU Brent U. Owner > "The inventory side of the program is atrocious." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) CB Claire B. Vet tech > "The other feature I like is a I can see which tech / doctor was on a case" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023790) DT Deb T. Practice Manager, Inventory Manager > "The full sign up to start using process is very lengthy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) JD Jamee D. CVPM > "I look forward to future updates and continued improvement" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) DG Dana G. CVT, Practice Manager > "We don't like that there is no way to audit appointments or other things that were entered to see what staff member made..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) [View Reviews](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) ## User interface 4.21 (117) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) 4.02 (542) ### Features IDEXX Neo 30/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) Covetrus Pulse Top features 31/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130107/Covetrus-Pulse/#features) ### Recognition No recognitions have been awarded to IDEXX Neo No recognitions have been awarded to Covetrus Pulse ### Deployment & support IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Pulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 Covetrus Pulse - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $290/month Price $116/month 3.9 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 3.6 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $290/month Price $260.5/month 3.9 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 3.6 Features 4.5 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) Contact vendor for pricing Price $549/month 3.6 Features 4.0 4.0 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-130107/Cornerstone-Practice-Management-vs-Covetrus-Pulse) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $290/month Price $549/month 3.9 Features 4.0 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-145988/Cornerstone-Practice-Management-vs-IDEXX-Neo) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.0 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse)