# Compare Covetrus Pulse vs PetDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Covetrus Pulse and PetDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk --- # Covetrus Pulse vs PetDesk Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus PulsePetDesk2/4 selected [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) [## Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.6 Ease of Use 4 Customer Service 4.3 Reviews Sentiment DP Based on [542 reviews](#user-reviews) Positive 406 Neutral 91 Negative 45 [## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) Starting Price $249.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [182 reviews](#user-reviews) Positive 175 Neutral 5 Negative 2 ## Not a match? 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Best for PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships. ## User reviews Pros & cons Dana P. CVOM > "I love that Pulse is easy to navigate through the site and can be accessed from anywhere since it is cloud based. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7138423) PB Paul B. Veterinarian > "It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) LM Liz M. Practice Manager > "I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) Faith N. Practice Manager > "It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) MB Megan B. IT > "I appreciate all the integrations with our lab equipment, client communications, point of sale software." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6481383) PB Paul B. Veterinarian > "After the most recent update, now the patient search and find options just don't work any more." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) RP Rebecca P. Veterinarian > "I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) LP Linda P. Owner and Hospital Manager > "A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) AV Adrianna V. Shift Lead > "I like that it allows for us to edit appointment colors" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6478987) LM Liz M. Practice Manager > "The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) JG Jessica G. Practice Manager > "I love how functional and customizable the program is for clean easy medical records entry." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691038) JD Jessica D. Lead Veterinary Technician > "Reminders system is not streamlined; there is no drop-down menu & employees can put whatever they want when inputting..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6485002) Faith N. Practice Manager > "Outside of the management aspect, Pulse is easy to use." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) JM Jamie M. Practice Manager > "Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) SW Samnatha W. Clinic Lead > "I find it easy to learn, it's an upgrade as before we did not have a cloud base system but it also has a lot of kinks that..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705135) TS Tina S. Office Manager > "Really super unhappy that the integrated credit card service does not have a tip line on the terminal (I am not asking a..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) KH Kyra H. Practice Manager > "I love that there is a live chat option to get direct and quick support with any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705103) RL Rachel L. Practice Manager > "Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now,..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JK Jessie K. RVT manager > "I appreciate they have lots of training videos, and live support." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6853770) RB Rachel B. Practice Manager > "bugs in software, runs quite slow most of the time, doesn't work well with other software (Dymo have to use old software..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6484554) JW Jolene W. Veterinary Assitant > "It is a user friendly system that makes scheduling and creating clients easy and fast." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) LM Lauri M. Owner, DVM > "Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6493580) GB Gabby B. Talent and Culture Coordinator > "The fact that is Cloud based was very helpful to avoid overload of our servers." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569051) SM Sam M. Operations Manager > "no mobile app for clinics which is a little bit of a hassle when our clinics are closed" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) CB Chelcie B. Administrator > "Finding medical records, inputting information, etc. is very easy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) MW Melissa W. Hospital administrator > "Covetrus pulse was bulky and hard to use, but even harder to set up." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7052638) JT Jamie T. Practice Manager > "I feel supported as we take on the new PIMS and going paperless at the same time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) AK Andrew K. Owner > "Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570881) AF Ayman F. veterinarian > "easy software enable us to keep our medical record" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697006) JT Jamie T. Practice Manager > "Not able to add 2 inventory items to one product - have to create packages." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) CH Cinthia H. Veterinarian/Owner > "During "go live" we had good access to help and useful information on what to expect (not so with an previous integration..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5031530) AW Amanda W. Customer Service Representatiev > "Searching for next available appointment, lack of keyboard shorts, too clicky - need ability to manage and maneuver through..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021350) DA Dwight A. Operations Manager > "Working with Rapport is really beneficial for client communication." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466071) KH Kali H. Hospital Manager > "Not as many interesting features, wish there was easy ways to note aggressive patients, or alerts when booking." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697112) PG Patricia G. DVM > "Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6483478) LM Liz M. Practice Manager > "The invoicing is awful- it should not be this complicated to add and remove items to an invoice." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) PM Patricia M. Lead CSR > "I like that it is cloud base and I can access it from home." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580568) SB Steve B. Owner Practice Manager > "Constant updates that make the entire system innefficient and harder to look up patient info.." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#SoftwareAdvice___6791086) RS Rachel S. Receptionist > "The software's interface makes it easy for us to train new employees and veterinarians on the program which saves us time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6223151) RP Rebecca P. Veterinarian > "Integration with some outside services (radiology for example) is pretty limited or nonexistent." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) DT Deb T. Practice Manager, Inventory Manager > "The ease of being able to real time chat with someone for any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) SH Shannon H. LVT, Inventory Manager > "It takes me longer to generate our schedule because I have to go into the calendar resources to add/cancel people and then..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5022063) RL Rachel L. Practice Manager > "Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JW Jolene W. Veterinary Assitant > "There aren't enough dog breeds to choose from when creating a profile." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) BD Bethany D. RVT > "I also like how colorful the scheduling is and being able to search patients by their first or last name or the owners name." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023189) MB Missie B. Practice Manager > "Makes it hard to charge people out, put in notes, or even function." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6712384) SM Sam M. Operations Manager > "client search is easy to use and brings up our clients faster than other softwares" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) JT Jamie T. Practice Manager > "Conversion - pricing/packages/bundles corrupted so a lot of back end work to get ready" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) JH Jane H. Practice Manager > "We switched from Hippo to Pulse and the transition was very smooth." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473823) LP Linda P. Owner and Hospital Manager > "Handling of bug fixes in releases is not done efficiently." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) WF Wanda F. Practice Manager > "Overall, information is easy to find is easy to find, transferring patients and clients is simple." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569085) JT Jamie T. Practice Manager > "This is confusing at cash out because team can see product, inventory and package." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) DM David M. Veterinarian > "Covetrus pulse has been great for our clinic." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697275) TS Tina S. Office Manager > "I still cannot select more than one pet in a family for any services." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) AT Ashley T. Lead CSR > "They are excellent and extremely helpful with problem resolution." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569162) JD Jamee D. CVPM > "Our data took almost a week to fully transfer which was a problem." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) MD Meagan D. Office Manager > "The integration between all of the popular veterinary labs, supply ordering, and even card processing makes everything easier..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___4681816) BU Brent U. Owner > "The software seems way too inefficient with more than necessary steps to get things done appropriately." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) AA Alyson A. Lead Tech > "We are happy we made the switch from Hippo Manager which was terrible." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465731) SB Sarah B. Owner > "The accounting systems seem(Billing and payments) are difficult to understand" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466339) GG Geoffrey G. Associate Veterinarian > "It is very easy to learn, endlessly customizable for individual doctors, and allows the use of Rx written and filled..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5043667) RL Ruthie L. Client Representative and Pet Export Specialist > "Accessing patient medical record from a specific task is no longer possible, you have to leave the task and find the link..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021935) AC Ashlyn C. Assistant Administrator > "It also makes it easier to manage lab orders and conduct patient care follow ups." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5037637) EB Erica B. Customer Service Manager > "The boarding platform could also be revamped, it struggles with co-boarding multiple pets and the fact that you have to play..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KS Kalyn S. Clinic Manager > "Overall we're hoping with time it'll become easier to us as we keep learning on it." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465546) LP Linda P. Owner and Hospital Manager > "Also requires a print server we were not informed of." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) JL Jessica L. Practice Manager, RVT > "The convenience of it being online- easy to work from home" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473483) LM Liz M. Practice Manager > "Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) DG Dana G. CVT, Practice Manager > "We like that it integrates with the reference labs we use as well as our in house lab. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) RT Roy T. Practice Manager > "Too many buttons clicks to accomplish any task. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465542) EB Erica B. Customer Service Manager > "Adding in clients on the fly and the tasks are another feature that I find very helpful." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KB Kathy B. Veterinarian and Owner > "Also, I do not appreciate the price increases since Covetrus bought the software from evetpractice. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691843) CB Chelcie B. Administrator > "Very good, every time I call for customer support they are extremely helpful!" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) AM Andrea M. Practice Manager > "The Due Dates for Vaccines on the page with the patient info generally doesnt match up with the actual Vaccination History -..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021795) JM Jamie M. Practice Manager > "Better than other vet software I have used in the past" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) BU Brent U. Owner > "The inventory side of the program is atrocious." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) CB Claire B. Vet tech > "The other feature I like is a I can see which tech / doctor was on a case" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023790) DT Deb T. Practice Manager, Inventory Manager > "The full sign up to start using process is very lengthy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) JD Jamee D. CVPM > "I look forward to future updates and continued improvement" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) DG Dana G. CVT, Practice Manager > "We don't like that there is no way to audit appointments or other things that were entered to see what staff member made..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) [View Reviews](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Dana P. CVOM > "The best ones being automatic reminders for appointments the ability to request medications and appointments online. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419) AP August P. Veterinary Technician > "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) BS Bethany S. Office Manager and Technician > "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) BS Bethany S. Office Manager and Technician > "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) AP August P. Veterinary Technician > "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient care." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) SM Samantha M. Hospital Manager > "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) AP August P. Veterinary Technician > "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) ZL Zoe L. Veterinary Assistant and Office Manager > "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it would..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) BS Bethany S. Office Manager and Technician > "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) MH Misty H. Office Manager > "They were not compatible and some of the text messaging was not compatible either." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) RR Rebecca R. Office Manager > "I have been told they are working on changing that so hopefully there will be functionality for multiple phone numbers in..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) ZL Zoe L. Veterinary Assistant and Office Manager > "This was confusing for clients who would request we send reminders to a certain email address." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) MH Misty H. Office Manager > "I did enjoy PetDesk as far as the aesthetic of the site." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) JW Jenn W. Practice Manager > "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an appointment..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) RR Rebecca R. Office Manager > "The app is also great and has a lot of information for clients about their pets." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) KW Katie W. Licensed Veterinary Technician > "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) SM Samantha M. Hospital Manager > "It's help streamline scheduling." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) CK Courtney K. Office Manager > "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651) KH Kyra H. Practice Manager > "PetDesk is super user friendly, and has been very helpful with our client communications." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440) JM Jennifer M. Receptionist > "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our office..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074) JW Jasmine W. Practice Manager > "It's very useful as if you need client to call office after leaving a message , you can text them stating please call the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) ML Melisa L. Assistant Manager > "therefore it's hard to fully integrate it into all of my vet needs. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847) VR Verified Reviewer Assistant > "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) BR Brittany R. Practice Manager > "I also like the customization options provided for appointment requests." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820) KW Katie W. Licensed Veterinary Technician > "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) VR Verified Reviewer Assistant > "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) JM Jeannie M. Practice Manager > "Rewards points expiration date does not update upon change- Shows incorrect information to client." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334) SM Samantha M. Hospital Manager > "Clients love Petdesk." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) SR Sarah R. Office manager > "However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567) SL Samantha L. Operations Manager > "Great experience and wonderful customer service experience." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445) NL Noam L. Practice Manager > "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent, some..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516) RR Rebecca R. Office Manager > "Great customer support" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) RR Rebecca R. Office Manager > "Easy for staff to learn and clients to use" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JS Jamie S. Business Administrator > "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151) VR Verified Reviewer Assistant > "I like that scheduling doesn't feel pressured when its on my terms and at my request." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) CC Candice C. Client Care Manager > "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) VR Verified Reviewer Assistant > "I mostly enjoy PetDesk for its easy appointment scheduling. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) KL Kristen L. Office Manager > "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323) JW Jasmine W. Practice Manager > "Pet Desk is a great tool to communicate with clients. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) PA Prizcilla A. Front Office Manager > "The texting is a big issue, not being able to have easier access to the texting seems to be a delay" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338) JG Jamie G. Practice manager > "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496) CC Candice C. Client Care Manager > "This makes for a challenge when we are searching by client name and they aren't appearing." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) JW Jenn W. Practice Manager > "The customer service team was amazing and always helpful." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) MB Matei B. Owner/Manager > "In some cases clients don't realize this is not their original appt request for the original date/time." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153) SM Stephanie M. Practice Manager > "It was a great solution since our PMS didn't have these features natively." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3720125) SU Shannon U. Practice manager > "I wish that videos would come through on the text messaging, most will not play." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668) BW Barbara W. Manager > "The two-way texting feature is great." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) CC Candice C. Client Care Manager > "The two way text feature has some issues." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) KS Kathryn S. Receptionist > "It makes my job easier, as well as my life as a pet parent." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368) CC Candice C. Client Care Manager > "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) [View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/) ## User interface [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) 4.02 (542) [PetDesk](https://www.capterra.com/p/166086/PetDesk/) 4.66 (182) ### Features Covetrus Pulse Top features 31/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130107/Covetrus-Pulse/#features) PetDesk 16/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/166086/PetDesk/#features) ### Recognition No recognitions have been awarded to Covetrus Pulse No recognitions have been awarded to PetDesk ### Deployment & support Covetrus Pulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PetDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus Pulse - By Covetrus Software Services - Located in United States - Founded in 1988 PetDesk - By PetDesk - Located in United States - Founded in 2013 ## Popular Comparisons [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 3.6 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $249/month Price $116/month 4.5 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-166086/DaySmart-Vet-vs-PetDesk) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166086-234498/PetDesk-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 3.6 Features 4.5 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $249/month Price $260.5/month 4.5 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 3.6 Features 4.7 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130107-162603/Covetrus-Pulse-vs-Online-Booking) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $249/month Price $249/month 4.5 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162603-166086/Online-Booking-vs-PetDesk) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.0 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.0 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-166086/AVImark-vs-PetDesk)