# Compare Covetrus Pulse vs Instinct Science 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Instinct Science and Covetrus Pulse based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR --- # Instinct Science vs Covetrus Pulse Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Instinct ScienceCovetrus Pulse2/4 selected [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) [## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [234 reviews](#user-reviews) Positive 232 Neutral 2 Negative 0 [## Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.6 Ease of Use 4 Customer Service 4.3 Reviews Sentiment DP Based on [542 reviews](#user-reviews) Positive 406 Neutral 91 Negative 45 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 41 / 46 Only Instinct Science - Alerts/Notifications - API - Data Import/Export 31 / 46 Only Covetrus Pulse - Patient Portal User satisfaction User satisfaction 4.9 User reviews[234](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 4.0 User reviews[542](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Ease of use 4.0 Functionality 3.6 Value for money 4.0 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Emergency, specialty, multi-practice, and urgent care veterinary hospitals. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons WV William V. Office and Accounts Manager > "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it perfect,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) BI Bruce I. Medical Director > "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) JB Jesse B. Veterinarian > "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the quality..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I write..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) EM Emily M. Registered Veterinary Technician - Anesthesia Lead > "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106) AP Annabel P. Vet > "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715) AS Anupreet S. Vet > "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769) BC Bridgett C. Veterinarian > "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717) AA Ares A. RVT > "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761) SC Suna C. Veterinary Student > "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or notes)." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649) NS Natalie S. Registered Veterinary Technician > "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659) JE Jeremiah E. RVT > "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than Instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384) JB Jesse B. Veterinarian > "I love the ease of adjusting medications and the at-a-glance summary of vitals, fluids, medications/doses/timing across a 24-hour..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) CF Courtney F. Veterinary Technician and CSR Manager > "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) GP Gabrielle P. Veterinary Assistant > "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249) BI Bruce I. Medical Director > "Lack of connectivity with other platforms. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) AS Amber S. Vetereinarian > "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692) SC Susan C. CVT, Manager > "It slows us down each time there is an update." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814) TA Taryn A. Vet Assistant > "Having a quick login in and ability to access from any computer" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726) RW Robyn W. Veterinarian > "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456) EC Elizabeth C. Emergency veterinarian > "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) JB Jesse B. Veterinarian > "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure out/work..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) HW Haley W. Veterinary Student > "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832) KS Kavita S. Large animal resident > "Loading time is slow with a lot of patients in hospital." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516) Sadia A. Client Service Respresentative > "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease (which..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) CJ Cheyanne J. Veterinary Assistant > "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself spending up..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840) MM Megan M. ICU and ECC CVT > "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual coworkers,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612) Joel C. Owner, DVM > "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and battery..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187) DR Danielle R. Hospital Administrator > "It readily adapts and improves all functionality as well as expands functionality to ensure the highest level of care for the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) DR Danielle R. Hospital Administrator > "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) CG Carly G. ER Veterinarian > "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) MT Morgan T. Vet > "We didn't think everything through when implementing it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166) RL Rebecca L. Medical Director, owner > "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it is..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209) JC Juli C. Veterinarian > "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661) VD Victoria D. LVT > "Fun Paws & Play game for team members & nice scheduling interface." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655) RA Rachel A. ER doctor > "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723) LD Lorna D. RVT and Supervisor > "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen to..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) CG Coral G. Veterinary Technician > "Sometimes when only using treatment view you cannot see when things are PRN." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774) JW Jonah W. Veterinarian > "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018) JP Jennifer P. Owner > "Nothing really, it had only recently been release in the EMR so the initial integration was a little less efficient. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274810) TK Tresha K. Licensed Veterinary Technician > "It not only helps you calculate drugs easier but also has Plumbs attached to it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145) CD Cisco D. Veterinary Technician > "Sometimes has communication errors with our hospital software" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651) WV William V. Office and Accounts Manager > "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) JL JaDasia L. APCA > "I find that this application and slow and freezes at times." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869) LD Lorna D. RVT and Supervisor > "Love the whole package for Charting, Treatment Sheets and Analytics." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) AO Amy O. Technician Supervisor > "There are some issues with double charging with Cornerstone." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774) SB Samantha B. Manager of ECC > "The treatment sheet is very good for ICU patients" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003269) JD Jenna D. veterinary medical scribe > "Not able to have more than 3 panes visible..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350) AR Amy R. Practice Manager ER and Spec > "Customer support has always been exceptional and they are always willing to listen and hear the suggestions the hospitals have..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002661) HB Hannah B. Client Services Representative > "Sometimes it crashes, and updates are confusing." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509) LB Lori B. Office Manager > "The platform is very intuitive and honestly, aesthetically pleasing as well. But the customer service?" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6811100) CH Corene H. Client Service > "I wish I used update names when I realize it's misspelled" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754) MC Meg C. Licensed Veterinary Technician > "Medical records are very user friendly especially for the not "computer elite"." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002703) Lisa P. Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician > "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked off,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Excited about the ePrescribing (although I haven't had the opportunity to learn much about it) as I think it'll further allow us..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) PP Phillip P. Lab Tech > "it's color coded and I'm color blind. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768) LB Lucas B. LVT > "I love that this product had built in safety features." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002862) MV Melissa V. Advanced patient care tech > "The only feature I do not like about instinct is being unable to put a treatment in progress." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061) RD Ronda D. Emergency Veterinarian > "Instinct is an amazingly well-thought out product that every veterinary hospital that does paper treatment sheets should switch..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632205) RG Rob G. Senior Veterinary Technician > "The spell check is TERRIBLE and doesn't know medical terminology." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812) JB Jessica B. Associate Veterinarian, Critical Care > "Ease of e mailing, and the ability to copy/paste, and use snippets are excellent." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631545) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) EC Elizabeth C. Emergency veterinarian > "It has made my charting and communication with the hospital VERY efficient and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) HW Heather W. cvt > "I don't care for the toggle of on and off." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973) CG Carly G. ER Veterinarian > "It is the easiest and move intuitive EMR and treatment sheet ever!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) AW Autumn W. Licensed Veterinary Technician > "I do not feel like there are any cons about instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934) SK Suzette K. Hospital Director > "The team at Instinct is professional and responsive and I am not sure how we could have had any better service." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6859121) CD Chrystina D. ICU Lead Vet Tech/Supervisor > "Less treatments get missed." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038) EK Erica K. LVT > "love the customer support and the ease of use- it is user intuative." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002637) MM Michelle M. Owner > "mobile access is not here YET!!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786) [View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Dana P. CSR > "I love that Pulse is easy to navigate through the site and can be accessed from anywhere since it is cloud based. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7138423) PB Paul B. Veterinarian > "It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) LM Liz M. Practice Manager > "I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) Faith N. Practice Manager > "It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) MB Megan B. IT > "I appreciate all the integrations with our lab equipment, client communications, point of sale software." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6481383) PB Paul B. Veterinarian > "After the most recent update, now the patient search and find options just don't work any more." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) RP Rebecca P. Veterinarian > "I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) LP Linda P. Owner and Hospital Manager > "A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) AV Adrianna V. Shift Lead > "I like that it allows for us to edit appointment colors" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6478987) LM Liz M. Practice Manager > "The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) JG Jessica G. Practice Manager > "I love how functional and customizable the program is for clean easy medical records entry." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691038) JD Jessica D. Lead Veterinary Technician > "Reminders system is not streamlined; there is no drop-down menu & employees can put whatever they want when inputting..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6485002) Faith N. Practice Manager > "Outside of the management aspect, Pulse is easy to use." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) JM Jamie M. Practice Manager > "Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) SW Samnatha W. Clinic Lead > "I find it easy to learn, it's an upgrade as before we did not have a cloud base system but it also has a lot of kinks that..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705135) TS Tina S. Office Manager > "Really super unhappy that the integrated credit card service does not have a tip line on the terminal (I am not asking a..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) KH Kyra H. Practice Manager > "I love that there is a live chat option to get direct and quick support with any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705103) RL Rachel L. Practice Manager > "Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now,..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JK Jessie K. RVT manager > "I appreciate they have lots of training videos, and live support." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6853770) RB Rachel B. Practice Manager > "bugs in software, runs quite slow most of the time, doesn't work well with other software (Dymo have to use old software..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6484554) JW Jolene W. Veterinary Assitant > "It is a user friendly system that makes scheduling and creating clients easy and fast." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) LM Lauri M. Owner, DVM > "Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6493580) GB Gabby B. Talent and Culture Coordinator > "The fact that is Cloud based was very helpful to avoid overload of our servers." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569051) SM Sam M. Operations Manager > "no mobile app for clinics which is a little bit of a hassle when our clinics are closed" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) CB Chelcie B. Administrator > "Finding medical records, inputting information, etc. is very easy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) MW Melissa W. Hospital administrator > "Covetrus pulse was bulky and hard to use, but even harder to set up." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7052638) JT Jamie T. Practice Manager > "I feel supported as we take on the new PIMS and going paperless at the same time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) AK Andrew K. Owner > "Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570881) AF Ayman F. veterinarian > "easy software enable us to keep our medical record" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697006) JT Jamie T. Practice Manager > "Not able to add 2 inventory items to one product - have to create packages." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) CH Cinthia H. Veterinarian/Owner > "During "go live" we had good access to help and useful information on what to expect (not so with an previous integration..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5031530) AW Amanda W. Customer Service Representatiev > "Searching for next available appointment, lack of keyboard shorts, too clicky - need ability to manage and maneuver through..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021350) DA Dwight A. Operations Manager > "Working with Rapport is really beneficial for client communication." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466071) KH Kali H. Hospital Manager > "Not as many interesting features, wish there was easy ways to note aggressive patients, or alerts when booking." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697112) PG Patricia G. DVM > "Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6483478) LM Liz M. Practice Manager > "The invoicing is awful- it should not be this complicated to add and remove items to an invoice." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) PM Patricia M. Lead CSR > "I like that it is cloud base and I can access it from home." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580568) SB Steve B. Owner Practice Manager > "Constant updates that make the entire system innefficient and harder to look up patient info.." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#SoftwareAdvice___6791086) RS Rachel S. Receptionist > "The software's interface makes it easy for us to train new employees and veterinarians on the program which saves us time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6223151) RP Rebecca P. Veterinarian > "Integration with some outside services (radiology for example) is pretty limited or nonexistent." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) DT Deb T. Practice Manager, Inventory Manager > "The ease of being able to real time chat with someone for any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) SH Shannon H. LVT, Inventory Manager > "It takes me longer to generate our schedule because I have to go into the calendar resources to add/cancel people and then..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5022063) RL Rachel L. Practice Manager > "Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JW Jolene W. Veterinary Assitant > "There aren't enough dog breeds to choose from when creating a profile." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) BD Bethany D. RVT > "I also like how colorful the scheduling is and being able to search patients by their first or last name or the owners name." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023189) MB Missie B. Practice Manager > "Makes it hard to charge people out, put in notes, or even function." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6712384) SM Sam M. Operations Manager > "client search is easy to use and brings up our clients faster than other softwares" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) JT Jamie T. Practice Manager > "Conversion - pricing/packages/bundles corrupted so a lot of back end work to get ready" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) JH Jane H. Practice Manager > "We switched from Hippo to Pulse and the transition was very smooth." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473823) LP Linda P. Owner and Hospital Manager > "Handling of bug fixes in releases is not done efficiently." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) WF Wanda F. Practice Manager > "Overall, information is easy to find is easy to find, transferring patients and clients is simple." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569085) JT Jamie T. Practice Manager > "This is confusing at cash out because team can see product, inventory and package." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) DM David M. Veterinarian > "Covetrus pulse has been great for our clinic." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697275) TS Tina S. Office Manager > "I still cannot select more than one pet in a family for any services." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) AT Ashley T. Lead CSR > "They are excellent and extremely helpful with problem resolution." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569162) JD Jamee D. CVPM > "Our data took almost a week to fully transfer which was a problem." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) MD Meagan D. Office Manager > "The integration between all of the popular veterinary labs, supply ordering, and even card processing makes everything easier..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___4681816) BU Brent U. Owner > "The software seems way too inefficient with more than necessary steps to get things done appropriately." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) AA Alyson A. Lead Tech > "We are happy we made the switch from Hippo Manager which was terrible." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465731) SB Sarah B. Owner > "The accounting systems seem(Billing and payments) are difficult to understand" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466339) GG Geoffrey G. Associate Veterinarian > "It is very easy to learn, endlessly customizable for individual doctors, and allows the use of Rx written and filled..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5043667) RL Ruthie L. Client Representative and Pet Export Specialist > "Accessing patient medical record from a specific task is no longer possible, you have to leave the task and find the link..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021935) AC Ashlyn C. Assistant Administrator > "It also makes it easier to manage lab orders and conduct patient care follow ups." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5037637) EB Erica B. Customer Service Manager > "The boarding platform could also be revamped, it struggles with co-boarding multiple pets and the fact that you have to play..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KS Kalyn S. Clinic Manager > "Overall we're hoping with time it'll become easier to us as we keep learning on it." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465546) LP Linda P. Owner and Hospital Manager > "Also requires a print server we were not informed of." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) JL Jessica L. Practice Manager, RVT > "The convenience of it being online- easy to work from home" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473483) LM Liz M. Practice Manager > "Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) DG Dana G. CVT, Practice Manager > "We like that it integrates with the reference labs we use as well as our in house lab. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) RT Roy T. Practice Manager > "Too many buttons clicks to accomplish any task. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465542) EB Erica B. Customer Service Manager > "Adding in clients on the fly and the tasks are another feature that I find very helpful." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KB Kathy B. Veterinarian and Owner > "Also, I do not appreciate the price increases since Covetrus bought the software from evetpractice. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691843) CB Chelcie B. Administrator > "Very good, every time I call for customer support they are extremely helpful!" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) AM Andrea M. Practice Manager > "The Due Dates for Vaccines on the page with the patient info generally doesnt match up with the actual Vaccination History -..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021795) JM Jamie M. Practice Manager > "Better than other vet software I have used in the past" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) BU Brent U. Owner > "The inventory side of the program is atrocious." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) CB Claire B. Vet tech > "The other feature I like is a I can see which tech / doctor was on a case" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023790) DT Deb T. Practice Manager, Inventory Manager > "The full sign up to start using process is very lengthy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) JD Jamee D. CVPM > "I look forward to future updates and continued improvement" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) DG Dana G. CVT, Practice Manager > "We don't like that there is no way to audit appointments or other things that were entered to see what staff member made..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) [View Reviews](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) ## User interface 4.91 (234) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) 4.02 (542) ### Features Instinct Science Top features 41/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features) Covetrus Pulse 31/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130107/Covetrus-Pulse/#features) ### Recognition Instinct Science Best Value VeterinarySoftware (2024)  Best Value VeterinarySoftware (2022)  No recognitions have been awarded to Covetrus Pulse ### Deployment & support Instinct Science Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Pulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Instinct Science - By Instinct Science - Located in United States - Founded in Covetrus Pulse - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (282)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (282)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 3.6 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.6 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 3.6 Features 4.5 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.8 Features 4.5 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 3.6 Features 4.7 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130107-162603/Covetrus-Pulse-vs-Online-Booking) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 4.8 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162603-234498/Online-Booking-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.0 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.0 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) Contact vendor for pricing Price $549/month 3.6 Features 4.0 4.0 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-130107/Cornerstone-Practice-Management-vs-Covetrus-Pulse)