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Creatio CRM vs Contactability: Which is a better fit?

Updated on December 8th, 2024
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Summary
Features in Sales Force Automation
50
Best performer
50
  • Activity Dashboard
  • Alerts/Notifications
  • API
4
50
User satisfaction
4.7
User reviews123
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.7
4.0
User reviews118
Ease of use
4.3
Functionality
4.2
Value for money
3.9
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Creatio #1 no-code CRM platform helps businesses of 250+ employees from any industry to automate customer-facing and internal processes at speed and scale.

Web-based lead generation platform that helps small to large insurance agencies, call centers, and carriers streamline customer acquisition processes through capturing and verifying consumers' data.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-84d56d41-da2e-446f-692d-08d95d242972
Heather L. M
Sales Operations Manager
4.0

Heather: I'm Heather, sales operations manager. I give Creatio a four out of five. For more reviews like this, click below. Before Creatio, we had Sales Logics CRM. It was a program that wasn't cutting edge enough. Didn't have enough ability to move with the direction that our company was going in. And we weren't able to change it as much as we would like to. And so we were looking for a more versatile product. And we did look at salesforce.com and have used it in the past. And that one was just a little bit too large for what we wanted and Creatio was just a better fit. We chose Creatio because it required low code. It was easy to customize to what we needed. Its price point was better than some of its larger competitors. Another big reason we chose Creatio is because of its user-friendly UI. User adoption is very important to us and we wanted to make sure that we had as much compliance as possible. We also really enjoyed the app feature that they have with a lot of our sales reps being outside sales. Getting started with Creatio CRM is difficult as getting into any CRM. Usually is, we had to migrate all of our data into a new system and learn a new process. It took a matter of months to get everything situated and looking exactly like we wanted it to and then train our new team. We didn't have any major hiccups in the process. And the support team was very helpful in getting us ready to go. And everything did happen on time and pretty seamlessly. I think that Creatio CRM is a good fit for mid-sized companies that are looking for a malleable CRM and aren't looking to go full blown into the CRMs and going into something like salesforce.com and they want something that is user-friendly. You'd want to also check out what connectors they have. Very similar to other CRMs that you look at. They do have an app store that's helpful. And so depending on what your industry is, you'll be able to shop around and see what's available. You also can check out their academy and see what the community has to say about their products. The other thing that's really helpful with Creatio is that they do respond quickly to Request Me by the community. And so going on their website and viewing, that would also be very helpful in making your decision.

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video-ca230a7d-b3ff-415d-c48b-08d994eeebe0
Nik K
Agency Owner
5.0

Alessandra: Hi, my name's Alessandra. I'm the vice president of sales. I give Contactability a five out of five. And for more reviews like this, please see below. We've used other lead generation systems before, but I feel like the leads weren't qualified versus Contactability sends us pre-qualified leads, which is a huge time saver. We've used other lead generation systems before, but I feel like the leads weren't qualified versus Contactability sends us pre-qualified leads, which is a huge time saver. It was fairly simple to get started. It didn't take long at all. And then also, you don't have to do... It's based on month to month. You don't have to sign a contract or anything like that, which is really nice. So you could try it and see how it works out for you. I recommend giving it a shot because you have nothing to lose. So if you are a type of agency who needs to qualify leads, I would definitely recommend Contactability, and then see how it works out for you and your team.

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User interface
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1 Video
132580 video thumbnail}
1 Video
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5 screenshots
No screenshots provided by vendor

Creatio CRM

Top Features
50/50
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract/License Management
  • CRM
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Data Import/Export
  • Deal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • Forecasting
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Mobile App
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Process/Workflow Automation
  • Proposal Generation
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Sales Activity Management
  • Sales Trend Analysis
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Sales Force Automation Software Features -

Contactability

4/50
Show Sales Force Automation Software Features +

Creatio CRM

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Contactability

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Creatio CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Contactability
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Creatio CRM
  • By Creatio
  • Located in United States
  • Founded in 2014
Contactability
  • By Contactability
  • Located in United States
  • Founded in 2012
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