# Compare Zapier vs Process Street 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Process Street and Zapier based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130182-135004/Zapier-vs-Process-Street --- # Process Street vs Zapier Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Process StreetZapier2/4 selected [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) [## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [652 reviews](#user-reviews) Positive 628 Neutral 18 Negative 6 [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,057 reviews](#user-reviews) Positive 2,930 Neutral 97 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Task Management 4.7 Customizable Reports 5.0 Commenting/Notes 3.5 Customizable Fields 5.0 Real-Time Data 5.0 \--%Fit Missing features Feature ratings Task Management 4.5 Customizable Reports NA Commenting/Notes NA Customizable Fields NA Real-Time Data NA User satisfaction User satisfaction 4.7 User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.7 User reviews[3,057](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $29.99Usage Based, Per Month - Free version - Free trial Best for Best for Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness. Best for Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## User reviews Pros & cons SN Soumya N. Senior Software Developer > "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892) DG Danielle G. Actuarial assistant > "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete with..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) TS Tamara S. Procurement Officer > "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) TS Tamara S. Procurement Officer > "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I am..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) SP Sharon P. COO > "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time with..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) CF Caroline F. Attorney > "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343) YB Yelissa B. Marketing Specialist > "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to increase..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) RH Rhys H. Executive > "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations on..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359) JS Josh S. IT Coordinator > "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and software..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730) CH Christopher H. Data Analyst > "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048) DG Danielle G. Actuarial assistant > "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) BS Boyang S. Junior Data Integration Developer > "The only issue I have with Process Street is that it can be a bit slow when it comes to loading." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970) Chris J. CTO > "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) VR Verified Reviewer Founder > "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932) SP Sharon P. COO > "Process Street enables us to maintain consistent customer service." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) Sonya R. UX Designer > "Some of the advanced features are a bit confusing and takes some extra work to understand." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981) EV Elsie V. Onboarding Specialist > "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes much..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530) JS Joseph S. Senior Financial Analyst > "It can be difficult to switch between workflows." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112) YB Yelissa B. Marketing Specialist > "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) HM Helen M. Human Resources Manager > "The coding can be a bit confusing but I am not involved with set up" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202) IG India G. Programme Support > "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to keep..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) KB Kristeen B. owner > "The interface is a bit confusing." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455) IG India G. Programme Support > "Process Street makes keeping all of our information for all of our clients in one place so easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) VaShonda S. Project Manager > "Not being able to insert a table into the text; version control to see exactly what changes were made..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142) JG Jami G. Property Manager > "It is a fast system and you can move right through it following the tasks." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7146378) DE David E. CFO > "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) SD Satwik D. SRE > "Completion and making task progress is easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771) KA Keane A. President > "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919) RG Rexel G. Senior Payroll Executive > "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the users..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523) DE David E. CFO > "Checklists are not formatted for printing efficiently." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) JF Jade F. Accounting Manager > "Then being able to schedule these tasks for completion is amazing. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228) GR Gabriel R. Director of Creative Services > "Long Text lack even simple formatting capability" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661) AO Amr O. SA > "Process Street is an easy to use platform and has a very simple UI." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684) ADK Ayse Deniz K. Process Automation Engingeer > "I literally don't know how we managed to operate until we started to map out our processes on PS." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723) Chris J. CTO > "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an increasingly..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) PJ Polina J. Office Assistant > "The email feature doesn't work for all the users." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011) Patrick J. Operations Manager > "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to use." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179) HB Henrik B. IT Suppport > "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282) KR Kelsey R. Training & Onboarding Specialist > "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095) LD Lauren D. Property Associate > "The lag time on the comments was the biggest issue." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274) TC Tyler C. Manager, Customer Success > "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924) Kimberly C. Writer/Editor > "St recently changed the plan names and my plan didn't get the new updates." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272) [View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) DM Donnie M. Chief Revenue Officer > "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) BB Bonnie B. Digital Systems Manager > "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and continue to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become cumbersome..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) BB Bonnie B. Digital Systems Manager > "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft limiting that..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) YA Yasser A. Graphic Designer > "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the lead..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different apps..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) AB Ali B. Owner > "I have had issues with software API blocking Zap's effectiveness." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is done..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate, so..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) Samuel K. Ceo > "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) YA Yasser A. Graphic Designer > "This frees up my time for design and client needs so that I can focus on what I love doing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) HM Homan M. Co-founder > "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) TA Tim A. Strategic Operations Director > "It allowed us to automate our data transfers, reporting, and reminders." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) SH Spencer H. Software Developer > "Zapier has made it simple to automate tasks between software that normally don’t talk to each other." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158) JP Jonathan P. CEO > "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127) AB Ali B. Owner > "Zapier makes it easy to create custom automations that solve complex problems cost effectively!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) RM Rene M. VP of Operations > "It has allowed me to manage and integrate my CRMs which has reduced double work significantly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372) Faiz A. Research Assistant > "The “pro” features are expensive for a student." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) DS Dipak S. Sr. Developer > "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I strongly..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) DS Dave S. Marketing Assistant > "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457) Paula G. Engineering Project Manager > "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to write..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) BndL Bénédicte L. CEO > "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) ZG Zohreh G. Senior Product Researcher > "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) Tony U. Head of Growth > "I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) NA Naveenprabhu A. Digital Marketer > "It helps streamline my marketing processes, like lead management and email follow-ups, without needing technical skills." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588191) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) ## User interface 4.71 (652) [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,057) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Process Street Top features 34/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/135004/Process-Street/#features) Zapier 14/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) ### Recognition Process Street is recognized as a top-rated tool in 4 Capterra Shortlist reports Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Process Street Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Process Street - By Process Street - Located in United States - Founded in 2013 Zapier - By Zapier - Located in United States - Founded in 2011 ## Popular Comparisons [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135004-147657/Process-Street-vs-monday-com) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (648)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $29.99/month Price $30/month 4.6 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130182-10020406/Zapier-vs-viaSocket) [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 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