# Compare Zapier vs Process Street 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Process Street and Zapier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-135004/Zapier-vs-Process-Street

---

# Process Street vs Zapier Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Process StreetZapier2/4 selected

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

[## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

628

Neutral

18

Negative

6

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,049 reviews](#user-reviews)

Positive

2,923

Neutral

97

Negative

29

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## Summary

* * *

Key features rated by users

Features selected based on 9,110 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Customizable Reports

5.0

Task Management

4.7

Commenting/Notes

3.5

Customizable Fields

5.0

Real-Time Data

5.0

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness.

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

## User reviews

Pros & cons

JS

Josh S.

IT Coordinator

> "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and software..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730)

DG

Danielle G.

Actuarial assistant

> "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

SN

Soumya N.

Senior Software Developer

> "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892)

TS

Tamara S.

Procurement Officer

> "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I am..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

TS

Tamara S.

Procurement Officer

> "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

CF

Caroline F.

Attorney

> "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343)

Chris J.

CTO

> "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

RH

Rhys H.

Executive

> "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations on..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359)

SP

Sharon P.

COO

> "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

CH

Christopher H.

Data Analyst

> "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048)

YB

Yelissa B.

Marketing Specialist

> "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to increase..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

BS

Boyang S.

Junior Data Integration Developer

> "The only issue I have with Process Street is that it can be a bit slow when it comes to loading."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

IG

India G.

Programme Support

> "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to keep..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

VR

Verified Reviewer

Founder

> "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932)

DG

Danielle G.

Actuarial assistant

> "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

Sonya R.

UX Designer

> "Some of the advanced features are a bit confusing and takes some extra work to understand."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981)

IG

India G.

Programme Support

> "Process Street makes keeping all of our information for all of our clients in one place so easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

ADK

Ayse Deniz K.

Process Automation Engingeer

> "I literally don't know how we managed to operate until we started to map out our processes on PS."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723)

SP

Sharon P.

COO

> "Process Street enables us to maintain consistent customer service."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

JS

Joseph S.

Senior Financial Analyst

> "It can be difficult to switch between workflows."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112)

EV

Elsie V.

Onboarding Specialist

> "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530)

HM

Helen M.

Human Resources Manager

> "The coding can be a bit confusing but I am not involved with set up"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202)

YB

Yelissa B.

Marketing Specialist

> "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

KB

Kristeen B.

owner

> "The interface is a bit confusing."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455)

JF

Jade F.

Accounting Manager

> "Then being able to schedule these tasks for completion is amazing. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228)

VaShonda S.

Project Manager

> "Not being able to insert a table into the text; version control to see exactly what changes were made..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142)

Chris J.

CTO

> "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

DE

David E.

CFO

> "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

SD

Satwik D.

SRE

> "Completion and making task progress is easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771)

KA

Keane A.

President

> "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919)

RG

Rexel G.

Senior Payroll Executive

> "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the users..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523)

DE

David E.

CFO

> "Checklists are not formatted for printing efficiently."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

JH

Jon H.

Web Developer

> "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415)

GR

Gabriel R.

Director of Creative Services

> "Long Text lack even simple formatting capability"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661)

AO

Amr O.

SA

> "Process Street is an easy to use platform and has a very simple UI."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684)

PJ

Polina J.

Office Assistant

> "The email feature doesn't work for all the users."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011)

Patrick J.

Operations Manager

> "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to use."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179)

HB

Henrik B.

IT Suppport

> "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282)

JM

Jacqui M.

Business Analyst

> "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791)

LD

Lauren D.

Property Associate

> "The lag time on the comments was the biggest issue."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274)

KR

Kelsey R.

Training & Onboarding Specialist

> "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095)

HB

Howard B.

Property Manager

> "Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to figure..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2262212)

TC

Tyler C.

Manager, Customer Success

> "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924)

JM

Justin M.

Managing Partner

> "Home screen layout is simplistic to the point of being not as useful"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

AH

Alisha H.

Business Operations Lead

> "I love that the website is clean and not over cluttered. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734)

Kimberly C.

Writer/Editor

> "St recently changed the plan names and my plan didn't get the new updates."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272)

JS

Jhoy S.

Finance Manager

> "Every tasks were smoothly done by each team. And it made everything easier like delegating a task even though we don't have any training department..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5001942)

JM

Justin M.

Managing Partner

> "Not easy to understand how all the integrations with other platforms actually works"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

[View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

## User interface

4.71 (652)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,049)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Process Street

Top features

34/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135004/Process-Street/#features)

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

### Recognition

Process Street is recognized as a top-rated tool in 4 Capterra Shortlist reports

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Process Street

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Process Street

-   By Process Street
-   Located in United States
-   Founded in 2013

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/)

Contact vendor for pricing

Price

$9/month

4.5

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135004-147657/Process-Street-vs-monday-com)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

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4.6

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4.3

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[View full comparison](https://www.capterra.com/compare/130182-10020406/Zapier-vs-viaSocket)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

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Contact vendor for pricing

Price

$7.91/month

4.5

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-135004/JIRA-vs-Process-Street)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/)

$29.99/month

Price

$9/month

4.6

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Contact vendor for pricing

Price

$10.99/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135004-184581/Process-Street-vs-Asana-PM)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

$29.99/month

Price

$7.91/month

4.6

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,526)](https://www.capterra.com/p/211559/Trello/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135004-211559/Process-Street-vs-Trello)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

Contact vendor for pricing

Price

$10/month

4.5

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-135004/Wrike-vs-Process-Street)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,526)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135004-153140/Process-Street-vs-Connecteam)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$29.99/month

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4.6

Features

4.6

4.3

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