# Compare Zapier vs UiPath 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and UiPath based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-135186/Zapier-vs-UiPath-Robotic-Process-Automation

---

# Zapier vs UiPath Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierUiPath2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,058)](https://www.capterra.com/p/130182/Zapier/reviews/)

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,058)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,058 reviews](#user-reviews)

Positive

2,931

Neutral

97

Negative

30

[## UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Starting Price

$420.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [723 reviews](#user-reviews)

Positive

705

Neutral

17

Negative

1

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,405 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Task Management

4.5

Customizable Reports

NA

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Task Management

4.6

Customizable Reports

NA

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[3,058](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[723](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$420Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

UiPath caters to companies from all industries, of all sizes. Our Studio Community version is free for individual developers, small professional teams, education, open source and training purposes.

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

DM

Donnie M.

Chief Revenue Officer

> "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

BB

Bonnie B.

Digital Systems Manager

> "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and continue to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become cumbersome..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Tony U.

Head of Growth

> "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tony U.

Head of Growth

> "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

BB

Bonnie B.

Digital Systems Manager

> "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft limiting that..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

YA

Yasser A.

Graphic Designer

> "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the lead..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different apps..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

AB

Ali B.

Owner

> "I have had issues with software API blocking Zap's effectiveness."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is done..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate, so..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

YA

Yasser A.

Graphic Designer

> "This frees up my time for design and client needs so that I can focus on what I love doing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

HM

Homan M.

Co-founder

> "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

SH

Spencer H.

Software Developer

> "Zapier has made it simple to automate tasks between software that normally don’t talk to each other."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

AB

Ali B.

Owner

> "Zapier makes it easy to create custom automations that solve complex problems cost effectively!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I strongly..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

DS

Dave S.

Marketing Assistant

> "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to write..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

BndL

Bénédicte L.

CEO

> "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

ZG

Zohreh G.

Senior Product Researcher

> "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

Tony U.

Head of Growth

> "I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

NA

Naveenprabhu A.

Digital Marketer

> "It helps streamline my marketing processes, like lead management and email follow-ups, without needing technical skills."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588191)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

AP

Arpit P.

Intelligent Automation Developer

> "I have used it for bot creation, document processing, web automation and ERP related tasks, and over the years the platform has improved a lot with AI features..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7164605)

AP

Arpit P.

Intelligent Automation Developer

> "One thing I did not like much is that AI Center and Document Understanding setup can become confusing in the beginning, specially while training models or handling..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7164605)

Anirudh B.

Development lead

> "It has many features to debug issues as they occur and the ability to help find opportunities to automate further."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7173074)

VR

Verified Reviewer

Software Engineer

> "For complex or edge case scenarios it is hard to create."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6660048)

AP

Arpit P.

Intelligent Automation Developer

> "The newer AI and coding features save time in workflow building and debugging."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7164605)

RM

Rajesh M.

RPA DEVELOPER

> "The License cost should be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

DH

Daniel H.

Business Process Manager

> "In my team have automated many operational tasks (covering capacity of 2 FTEs) allowing us to focus on more strategic areas."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7033337)

SR

Sandra R.

Coordinator

> "The licensing cost of UiPath is relatively high, making it difficult for small to medium-sized organizations to afford."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

AP

Arpit P.

Intelligent Automation Developer

> "Overall my experience with UiPath has been good because it helped reduce a lot of repetitive manual work in daily operations."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7164605)

Laura M B.

Systems Engineer

> "I would like to see changes within the plan of the method system; We moreover had issues with recuperation from fizzled forms, and it's difficult to get it,..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4790615)

Anirudh B.

Development lead

> "Overall UiPath in my current opinion is the most powerful and useable of the RPA tools."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7173074)

DM

Dardan M.

Sales Director

> "Okay, if you are too busy to deal with your customers why even sell the product in the first place?"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6095683)

VR

Verified Reviewer

Develper

> "This means that users can automate tasks across multiple platforms, making their work more efficient."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6543143)

SS

Subhash S.

RPA Developer

> "This can lead to a lack of flexibility and customization, requiring users to build their own custom activities."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743893)

DH

Daniel H.

Business Process Manager

> "I like very much the creation of a bot for certain activities, and they are still running on a weekly base."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7033337)

DM

Dardan M.

Sales Director

> "The staff either weren't trained properly or they are just simply rude and the management doesn't care to fix this."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6095683)

Y

Yasin İ.

Production Project Engineer

> "It provides an intuitively designed platform that allows for easy navigation, coupled with a robust visualization feature that enhances the overall user experience."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5076438)

MS

Madhusudan S.

Software Engineer

> "Setting up a process flow diagram with separate UI windows for each activity would require too much scrolling."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4612828)

RM

Rajesh M.

RPA DEVELOPER

> "Overall UiPath is highly recommended for its robust capabilities and support, though it may require some time to master fully."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

Mona J.

Tech Recruiter

> "Licensing management is cumbersome3."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5052197)

TA

Tim A.

Strategic Operations Director

> "It’s saved me hours of manual entry every week."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6855851)

MD

Melshika D.

Associate

> "sometimes while dubbing the code, breakpoints are not working that time I have to downgrade or upgrade the version."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4616507)

SR

Sandra R.

Coordinator

> "UiPath is an exceptional tool that allows you to easily automate repetitive tasks using its drag-and-drop feature."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

JK

Jothika K.

RPA Developer

> "The Cost of this tool is quite the maximum. And the maintenance of the package version is difficult."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743888)

SR

Sandra R.

Coordinator

> "With UiPath's default Re-Framework, you can efficiently automate processes in web and window applications."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

AP

Aakash P.

Student

> "There were some small hiccups in the process, like the error messages not being clear or the web scraping selectors not working in most of the cases. But that..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3346433)

Y

Yasin İ.

Production Project Engineer

> "What sets it apart is its distinct advantage over cloud-based alternatives, offering a more streamlined implementation process and a significantly lower learning..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5076438)

VR

Verified Reviewer

Jr. Software developer

> "I least liked about this software is object locator which is sometime hard to find."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4449482)

SR

Sandra R.

Coordinator

> "With this tool, I have successfully completed several Business Process Automation (BPA) projects in the healthcare and life science industries."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

KJ

Kondal J.

System Engineer

> "Licensing cost is a little high when compared to other automation tools."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4774105)

NS

Netra S.

Senior RPA Developer

> "A very user friendly and reliable RPA tool with constant addition of new functionality .The"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6583437)

VR

Verified Reviewer

Data Analyst

> "I think UI Path is expensive platform if we compare to other RPA tools, also there is no any integration or activities for iOS and Android Automation."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3235735)

AE

Anthony E.

Information Analyst

> "My favorite part is being able to observe the robust functionality and adaptability of the platform, as well as the ease with which I can utilize it to build..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4102398)

Ananthu K.

RPA Developer

> "Bad UI.After latest release so much bugs are there."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4456075)

Bethany H.

CTO & Machine Learning Solutions Architect

> "It is a very convenient platform as it allows our employees to focus on more complex tasks and automate repetitive tasks of data management and testing of software..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3661816)

RS

Rania S.

Technical Solutions Architect

> "I am a bit skeptical when it comes to all-in-one automation software."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3631116)

PA

Parasuraman A.

RPA Developer

> "In our company, using UiPath automation, we have delivered many automation processes and automated many repetitive tasks in order to save more money and time."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4623306)

MT

Mahalakshmi T.

RPA Developer

> "UiPath is quite expensive compared to other platforms.."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743968)

PT

Praison T.

RPA Developer

> "These features are helpful in building Automation Processes for industries such as Mortgage Industries, Healthcare Industries, and so on. Where as Process Mining..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4678894)

GY

Gul Y.

CEO

> "It is way too expensive for me to consider buying"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4840414)

VP

Viveka P.

Associate

> "Uipath studio plays major role to create and manage automation workflows with beneficial features of debugging, version control and error handling."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

TW

Tim W.

IT-Consultant

> "However, it must be clear that these are far less stable, especially when it comes to adapting the user interface of the systems used in the automation."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2957434)

VP

Viveka P.

Associate

> "Uipath plays most effective role where it provides the advanced feature of AI and Machine learning which helps users to automate more complex tasks which needs the..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

VR

Verified Reviewer

Data Analyst

> "Support for third party software and workflow is sometime flawed."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3235735)

Margaret Z.

Salesforce Developer

> "What I like is that among the most notorious differences of those who use this system is their ability to work practically unattended, it is a program that can be..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4843088)

VR

Verified Reviewer

Student Intern

> "Some of the errors are not very obvious to understand a little more explanation of errors could help."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3564614)

Deyna R.

System Engineer

> "It is a tool that helps professionals who want to implement it without having to worry even about bad calculations in payroll or accounting tasks, it is a solution..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4612921)

Katie R.

IT Service Manager/ Continual Service Improvement

> "There is nothing I dislike about this automation platform."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3635902)

Laura M B.

Systems Engineer

> "We have effectively set up E2E analytics and robotization and other minor IT administrations for our clients, robotized bots upgrading mail reactions on our sake,..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4790615)

AS

Ali S.

Branch Manager

> "Uipath just have a one issue which i want to highlight, image clicking and image processing is not works very well"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2889352)

Ana A.

Security Architecture Discipline leader

> "For example, I open 20 Excel sheets, hit the same macro button, print, and move the finished job to the full folder. Despite appearing clear, the task can be..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3760678)

Udaykumar G.

RPA Tech lead

> "Not reliable for Citrix automation, Some time studio gets failed to identify the selectors."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2726686)

RM

Rajesh M.

RPA DEVELOPER

> "We can learn very easily, and it's praised for user-friendly interface."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

BA

BENJAMIN A.

Supply chain analyst

> "If you use specific and complex software it is difficult to integrate UI path with them."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2642189)

VP

Viveka P.

Associate

> "Moreover the most tremendous feature in Uipath tool is Uipath-Orchestrator which allows the users to deploy, monitor and manage automation workflows across..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

Esther T.

Sales Administrative Assistant

> "Licensing costs are high."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3448639)

Gerardo M.

Marketing and Communications Manager

> "This is the type of system that guarantees your organization will constantly innovate, this robotic intelligence system is one of the best known and is also the..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4736817)

AKR

Anil Kumar R.

Sr Director

> "Current licensing model is creating lot of confusion."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2811446)

[View Reviews](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,058)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

UiPath

Top features

20/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#features)

### Recognition

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to UiPath

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UiPath

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

UiPath

-   By UiPath
-   Located in United States
-   Founded in 2012

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135186-10004317/UiPath-Robotic-Process-Automation-vs-STELA)