# Compare Zapier vs UiPath 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and UiPath based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-135186/Zapier-vs-UiPath-Robotic-Process-Automation

---

# Zapier vs UiPath Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierUiPath2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[4.6 (721)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,044 reviews](#user-reviews)

Positive

2,919

Neutral

97

Negative

28

[## UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[4.6 (721)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Starting Price

$420.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [721 reviews](#user-reviews)

Positive

704

Neutral

16

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,812 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.6

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[3,044](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[721](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$420Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

UiPath caters to companies from all industries, of all sizes. Our Studio Community version is free for individual developers, small professional teams, education, open source and training purposes.

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

VR

Verified Reviewer

Director of Agency Solutions

> "It gave me back time to focus on higher-impact work by automating things like data entry, follow-ups, and notifications."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778134)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

RH

Ryan H.

Creative Manager

> "We can fully automate our marketing emails thanks to Zapier connecting our website to Hubspot."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

MF

MIchael F.

EP

> "Connectivity for APi's is great when you have a website and want something connected like an email list or another site or app."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778117)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

MG

Miguel G.

Investor

> "It saves us hours weekly by automating investor updates and team notifications"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6821889)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

DH

Daniel H.

Business Process Manager

> "In my team have automated many operational tasks (covering capacity of 2 FTEs) allowing us to focus on more strategic areas."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7033337)

Laura M B.

Systems Engineer

> "I would like to see changes within the plan of the method system; We moreover had issues with recuperation from fizzled forms, and it's difficult to get it,..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4790615)

DH

Daniel H.

Business Process Manager

> "I like very much the creation of a bot for certain activities, and they are still running on a weekly base."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___7033337)

VR

Verified Reviewer

Software Engineer

> "For complex or edge case scenarios it is hard to create."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6660048)

VR

Verified Reviewer

Develper

> "This means that users can automate tasks across multiple platforms, making their work more efficient."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6543143)

RM

Rajesh M.

RPA DEVELOPER

> "The License cost should be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

Margaret Z.

Salesforce Developer

> "What I like is that among the most notorious differences of those who use this system is their ability to work practically unattended, it is a program that..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4843088)

SS

Subhash S.

RPA Developer

> "This can lead to a lack of flexibility and customization, requiring users to build their own custom activities."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743893)

Y

Yasin İ.

Production Project Engineer

> "It provides an intuitively designed platform that allows for easy navigation, coupled with a robust visualization feature that enhances the overall user..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5076438)

SR

Sandra R.

Coordinator

> "The licensing cost of UiPath is relatively high, making it difficult for small to medium-sized organizations to afford."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

Laura M B.

Systems Engineer

> "We have effectively set up E2E analytics and robotization and other minor IT administrations for our clients, robotized bots upgrading mail reactions on our..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4790615)

JK

Jothika K.

RPA Developer

> "The Cost of this tool is quite the maximum. And the maintenance of the package version is difficult."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743888)

Gerardo M.

Marketing and Communications Manager

> "This is the type of system that guarantees your organization will constantly innovate, this robotic intelligence system is one of the best known and is also..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4736817)

DM

Dardan M.

Sales Director

> "Okay, if you are too busy to deal with your customers why even sell the product in the first place?"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6095683)

SS

Subhash S.

RPA Developer

> "The Workflow Designer in UiPath allows users to visually design their automation processes using a drag-and-drop interface."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743893)

KJ

Kondal J.

System Engineer

> "Licensing cost is a little high when compared to other automation tools."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4774105)

RM

Rajesh M.

RPA DEVELOPER

> "Overall UiPath is highly recommended for its robust capabilities and support, though it may require some time to master fully."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

DM

Dardan M.

Sales Director

> "The staff either weren't trained properly or they are just simply rude and the management doesn't care to fix this."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6095683)

TA

Tim A.

Strategic Operations Director

> "It’s saved me hours of manual entry every week."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6855851)

MS

Madhusudan S.

Software Engineer

> "Setting up a process flow diagram with separate UI windows for each activity would require too much scrolling."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4612828)

SR

Sandra R.

Coordinator

> "UiPath is an exceptional tool that allows you to easily automate repetitive tasks using its drag-and-drop feature."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

Mona J.

Tech Recruiter

> "Licensing management is cumbersome3."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5052197)

SR

Sandra R.

Coordinator

> "With UiPath's default Re-Framework, you can efficiently automate processes in web and window applications."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

MD

Melshika D.

Associate

> "sometimes while dubbing the code, breakpoints are not working that time I have to downgrade or upgrade the version."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4616507)

Y

Yasin İ.

Production Project Engineer

> "What sets it apart is its distinct advantage over cloud-based alternatives, offering a more streamlined implementation process and a significantly lower..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___5076438)

MT

Mahalakshmi T.

RPA Developer

> "UiPath is quite expensive compared to other platforms.."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743968)

MT

Mahalakshmi T.

RPA Developer

> "UiPath is excellent Automation technology, where we can automate web, excel, pdf automations etc..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743968)

GY

Gul Y.

CEO

> "It is way too expensive for me to consider buying"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4840414)

SR

Sandra R.

Coordinator

> "With this tool, I have successfully completed several Business Process Automation (BPA) projects in the healthcare and life science industries."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4910968)

VR

Verified Reviewer

Student Intern

> "Some of the errors are not very obvious to understand a little more explanation of errors could help."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3564614)

SR

Siva R.

Associate

> "RPA tools in the world. Because it is the only tool to automate all kinds of business processes, except for unstructured documents."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4761008)

AP

Aakash P.

Student

> "There were some small hiccups in the process, like the error messages not being clear or the web scraping selectors not working in most of the cases. But..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3346433)

NS

Netra S.

Senior RPA Developer

> "A very user friendly and reliable RPA tool with constant addition of new functionality .The"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6583437)

VR

Verified Reviewer

Jr. Software developer

> "I least liked about this software is object locator which is sometime hard to find."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4449482)

Laura M B.

Systems Engineer

> "Another positive angle is drag and drop and tap on components where I want to see more data and see successful comes about."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4790615)

VR

Verified Reviewer

Data Analyst

> "I think UI Path is expensive platform if we compare to other RPA tools, also there is no any integration or activities for iOS and Android Automation."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3235735)

AE

Anthony E.

Information Analyst

> "My favorite part is being able to observe the robust functionality and adaptability of the platform, as well as the ease with which I can utilize it to build..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4102398)

Ananthu K.

RPA Developer

> "Bad UI.After latest release so much bugs are there."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4456075)

Bethany H.

CTO & Machine Learning Solutions Architect

> "It is a very convenient platform as it allows our employees to focus on more complex tasks and automate repetitive tasks of data management and testing of..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3661816)

AS

Ali S.

Branch Manager

> "Uipath just have a one issue which i want to highlight, image clicking and image processing is not works very well"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2889352)

MT

Mahalakshmi T.

RPA Developer

> "The best part is the way UiPath provides the ability to automate everything."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4743968)

RS

Rania S.

Technical Solutions Architect

> "I am a bit skeptical when it comes to all-in-one automation software."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3631116)

KK

Keerthana K.

RPA Developer

> "It provides the flexibility to create custom activities as per users need."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4863555)

TW

Tim W.

IT-Consultant

> "However, it must be clear that these are far less stable, especially when it comes to adapting the user interface of the systems used in the automation."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2957434)

PA

Parasuraman A.

RPA Developer

> "In our company, using UiPath automation, we have delivered many automation processes and automated many repetitive tasks in order to save more money and time."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4623306)

VR

Verified Reviewer

Data Analyst

> "Support for third party software and workflow is sometime flawed."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3235735)

PT

Praison T.

RPA Developer

> "These features are helpful in building Automation Processes for industries such as Mortgage Industries, Healthcare Industries, and so on. Where as Process..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4678894)

Katie R.

IT Service Manager/ Continual Service Improvement

> "There is nothing I dislike about this automation platform."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3635902)

VP

Viveka P.

Associate

> "Uipath studio plays major role to create and manage automation workflows with beneficial features of debugging, version control and error handling."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

Harry P.

Engineer

> "The reliability of the bots offered by UiPath are moderate as their auto scaling and load balancing abilities seem to be inferior compared to other."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2181299)

VP

Viveka P.

Associate

> "Uipath plays most effective role where it provides the advanced feature of AI and Machine learning which helps users to automate more complex tasks which..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

NJ

Nikhil J.

RPA Uipath Developer

> "Uipath is not able to handle huge data like excel sheet having 100 thousands of rows."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2169010)

David H.

Software Engineer

> "It provides a set of adaptable and secure solutions that facilitate the automation of routine and repetitive tasks, ranging from the simplest to the most..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3486906)

AKR

Anil Kumar R.

Sr Director

> "Current licensing model is creating lot of confusion."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2811446)

Mayre W.

Sales Development Representative

> "What I like the most about Uipath is the amount of learning material, like Uipath Academy, the forums, the video tutorials and the active and updated..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3511616)

VR

Verified Reviewer

web designer

> "The chrome UI extension for data scraping is buggy and needs to scrapped or fixed"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2177932)

Deyna R.

System Engineer

> "It is a tool that helps professionals who want to implement it without having to worry even about bad calculations in payroll or accounting tasks, it is a..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4612921)

Ankit G.

Sr.Business Intelligence Developer

> "You cannot write queries or code to edit the process or pass any parameters to it"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2219077)

Ana A.

Security Architecture Discipline leader

> "For example, I open 20 Excel sheets, hit the same macro button, print, and move the finished job to the full folder. Despite appearing clear, the task can be..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3760678)

Udaykumar G.

RPA Tech lead

> "Not reliable for Citrix automation, Some time studio gets failed to identify the selectors."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2726686)

RM

Rajesh M.

RPA DEVELOPER

> "We can learn very easily, and it's praised for user-friendly interface."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___6526516)

BA

BENJAMIN A.

Supply chain analyst

> "If you use specific and complex software it is difficult to integrate UI path with them."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2642189)

VP

Viveka P.

Associate

> "Moreover the most tremendous feature in Uipath tool is Uipath-Orchestrator which allows the users to deploy, monitor and manage automation workflows across..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4674897)

Esther T.

Sales Administrative Assistant

> "Licensing costs are high."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3448639)

Yasser A.

Chief Executive Officer

> "UiPathGo offers many custom activities such as chatbots and vision automation to help you integrate your application with UiPath."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3473216)

JC

Jerome C.

RPA Developer

> "Its because when scanning a receipt, it can't retrieve all important data"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2147448)

SA

Stacey A.

Technology Product Manager

> "I am extremely happy with UiPath integration services for improved work across our applications and systems with reduced manual work and with great ability..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3602067)

GR

Gaurav R.

Consultant

> "It often times doesn't provide the backend process that enables the workflow."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2227529)

AE

Anthony E.

Information Analyst

> "UiPath RPA's ability to easily integrate our standard data and third-party solution processes without the need for coding is one of its many selling points."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4102398)

SJ

Sweta J.

Sr BDM

> "Community version sometimes creates a problem while connecting with orchestrator"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2204164)

Andrews L.

Digital Operations Manager

> "In my personal experience I can say that it is a high-quality tool that allows the most repetitive processes of a task to be automated, in addition to the..."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3515769)

Anderson M.

Director of Manufacturing

> "I don't like the interface very much, I think it could be improved and make it more professional."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2105399)

AE

Anthony E.

Information Analyst

> "The UiPath Academy offers free classes to learn how to build bots and start acquiring extra programming talents, which is a huge benefit and advantage."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___4102398)

Bhavik J.

Full Stack Developer

> "it doesn't work well on secured websites."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2102101)

RS

Rania S.

Technical Solutions Architect

> "It allows me to have virtual meetings, keep track of my projects, and manage my team."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3631116)

OE

ONUR E.

SOFTWARE DEVELOPER

> "Sometimes there are problems with catching the selector"

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2108048)

Will L.

Software Developer

> "It offers a set of tools to develop the most optimal RPA processes that guarantee an agile and efficient workflow, at a reasonable price."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___3859999)

NJ

Nikhil J.

RPA Uipath Developer

> "It crashes."

[See full review](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#Capterra___2169010)

[View Reviews](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,044)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

UiPath

Top features

20/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#features)

### Recognition

No recognitions have been awarded to Zapier

No recognitions have been awarded to UiPath

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UiPath

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

UiPath

-   By UiPath
-   Located in United States
-   Founded in 2012

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4.5

[View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com)

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[4.58 (721)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

vs

[SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)[4.41 (27)](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/reviews/)

$420/month

Price

Contact vendor for pricing

4.5

Features

4.1

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/135186-189183/UiPath-Robotic-Process-Automation-vs-Intelligent-Digital-Workforce-Platform)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,488)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,587)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

$29.99/month

Price

$10/month

4.6

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,561)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$29.99/month

Price

$10/month

4.6

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130182-158833/Zapier-vs-ClickUp)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,044)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$29.99/month

Price

$29/month

4.6

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130182-153140/Zapier-vs-Connecteam)