# Compare Zapier vs kintone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare kintone and Zapier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-143607/Zapier-vs-kintone

---

# kintone vs Zapier Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

kintoneZapier2/4 selected

[kintone](https://www.capterra.com/p/143607/kintone/)[4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

[## kintone](https://www.capterra.com/p/143607/kintone/)[4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

146

Neutral

4

Negative

3

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,043 reviews](#user-reviews)

Positive

2,918

Neutral

97

Negative

28

## Summary

* * *

Key features rated by users

Features selected based on 8,779 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Customizable Reports

3.0

Task Management

4.3

Commenting/Notes

\--

Customizable Fields

5.0

Real-Time Data

4.8

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/143607/kintone/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.6

User satisfaction

4.7

User reviews[3,043](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Whether you are a small business or an enterprise, Kintone's customizability and scalability can fit your business needs. Over 30,000 companies use Kintone, and 1000+ apps are deployed daily.

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

## User reviews

Pros & cons

EA

Emilio A.

Senior Product Manager

> "sensitive content hidden\] rose above and beyond in understanding our business process and our particular needs, He helped us quickly implement and..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

EA

Emilio A.

Senior Product Manager

> "Not enough video training to avoid lengthy searches for help."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

RK

Richi K.

Athletic Trainer

> "Kintone has helped synthesize data from multiple areas into one dashboard that makes calculations and visualizes the data."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6094529)

RK

Richi K.

Athletic Trainer

> "The visualizations are basic compared to other programs visual options."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6094529)

EA

Emilio A.

Senior Product Manager

> "Overall, it does what we need at a reasonable price without resorting to much more expensive enterprise-focused software."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

KS

Kate S.

Data Engineer

> "I am frequently frustrated by the narrow definition of what constitutes uniqueness in Kintone. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4773416)

EM

Eileen M.

Assistant Director for Research and Evaluation

> "My experience with Kintone has been outstanding; our knowledgeable consultant, efficient service, and dedication to customer satisfaction have earned..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6367778)

SK

Shin K.

president

> "It can't email documents from the app. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6070497)

GD

Grace D.

Assistant Vice President

> "They respond within hours and are always free to meet with me when I have a new request on ways to customize the platform to fit my specific..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6091584)

Sarfaraz K.

SEO Manager

> "For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4534390)

EM

Eileen M.

Assistant Director for Research and Evaluation

> "His explanations are so clear and his calm demeanor and immense amounts of patience have been a gift."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6367778)

LG

Letlet G.

Sales and Marketing

> "The price is another drawback. Despite the fact that kintone may provide more advanced features and functionality than some other platforms, its..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

PT

Pamela T.

Office Manager

> "Perfect for keeping our team on task and preventing them from missing critical dates and response deadlines. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6070750)

HG

Heather G.

Director of Business Operations

> "I do not like that certain status's have to be updated across all apps in order to match the main jobs page status. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3905825)

JA

Julio A.

IT-Data Admin

> "Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6171142)

SV

Sandra V.

CEO

> "It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users"

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3916491)

Pedro L.

CEO

> "Kintone is an integral part of our daily operations, and its adaptability has made onboarding new team members seamless."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6210823)

CW

Courtney W.

Operations

> "Its hard to import when there are multiple tables or when there is a lookup field in an app."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4022787)

Sarfaraz K.

SEO Manager

> "The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4534390)

LG

Letlet G.

Sales and Marketing

> "The limited options for integration are one of the drawbacks."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

LG

Letlet G.

Sales and Marketing

> "We were able to create a solution that met our specific requirements without requiring extensive coding knowledge or IT support thanks to the..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

MB

Mark B.

Business Analyst

> "Print formatting leaves a little to be desired"

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3974271)

MB

Mark B.

Business Analyst

> "The notifications are especially helpful for stakeholders to get alerts when new records are added or comments are made, allowing them to quickly..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3974271)

JA

Jigar A.

Application Developer

> "The initial dashboard seemed clumsy."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3822569)

[View Reviews](https://www.capterra.com/p/143607/kintone/reviews/)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

VR

Verified Reviewer

Director of Agency Solutions

> "It gave me back time to focus on higher-impact work by automating things like data entry, follow-ups, and notifications."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778134)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

DJ

Daphnah J.

Web Designer

> "What I like most about Zapier is that I'm able to connect my entire tech stack and cross-trigger automations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6767423)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

RH

Ryan H.

Creative Manager

> "We can fully automate our marketing emails thanks to Zapier connecting our website to Hubspot."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

MF

MIchael F.

EP

> "Connectivity for APi's is great when you have a website and want something connected like an email list or another site or app."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778117)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

## User interface

4.66 (153)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,043)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

kintone

Top features

33/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/143607/kintone/#features)

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

### Recognition

No recognitions have been awarded to kintone

No recognitions have been awarded to Zapier

### Deployment & support

kintone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

kintone

-   By Cybozu
-   Located in Japan
-   Founded in

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[kintone](https://www.capterra.com/p/143607/kintone/)[4.66 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

vs

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4.3

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[kintone](https://www.capterra.com/p/143607/kintone/)[4.66 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

vs

[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[4.68 (2,259)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/)

$24/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

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4.6

Features

4.4

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier)

[kintone](https://www.capterra.com/p/143607/kintone/)[4.66 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

vs

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)[4.43 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

$24/month

Price

$35/month

4.4

Features

4.3

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/143607-157262/kintone-vs-QuickBase)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

$29.99/month

Price

$9/month

4.6

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com)

[kintone](https://www.capterra.com/p/143607/kintone/)[4.66 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

vs

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$24/month

Price

€11/month

4.4

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143607-163351/kintone-vs-Ninox)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[kintone](https://www.capterra.com/p/143607/kintone/)[4.66 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

vs

[Caspio](https://www.capterra.com/p/137206/Caspio/)[4.56 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

$24/month

Price

$540/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/137206-143607/Caspio-vs-kintone)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

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4.6

Features

4.3

4.3

Ease of Use

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

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$10/month

4.6

Features

4.3

4.3

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