--- title: "Compare Zapier vs Lucidchart 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zapier and Lucidchart based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130182-146136/Zapier-vs-Lucidchart" page_type: "comparison" language: "en" --- # Zapier vs Lucidchart Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZapierLucidchart2/4 selected [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,077 reviews](#user-reviews) Positive 2,949 Neutral 98 Negative 30 [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,264 reviews](#user-reviews) Positive 2,145 Neutral 94 Negative 25 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### TaxDome 4.7 (3,622) * * * Starting Price $800.00 Per User,Per Year Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Airtable 4.6 (2,244) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Stackby 4.8 (82) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,248 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Task Management 4.5 Commenting/Notes NA Customizable Reports NA Customizable Fields NA Real-Time Data NA \--%Fit Missing features Feature ratings Task Management NA Commenting/Notes 4.2 Customizable Reports NA Customizable Fields NA Real-Time Data 4.4 User satisfaction User satisfaction 4.7 User reviews[3,077](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[2,264](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $29.99Usage Based, Per Month - Free version - Free trial Price starts from $9Flat Rate, Per Month - Free version - Free trial Best for Best for Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams. Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. ## User reviews Pros & cons DS Daniel S. Manager > "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) DM Donnie M. Chief Revenue Officer > "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Richard M. Founder > "Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) BB Bonnie B. Digital Systems Manager > "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) BB Bonnie B. Digital Systems Manager > "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) DS Daniel S. Manager > "Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) YA Yasser A. Graphic Designer > "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) Richard M. Founder > "Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) AB Ali B. Owner > "I have had issues with software API blocking Zap's effectiveness." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) HM Homan M. Co-founder > "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421) YA Yasser A. Graphic Designer > "This frees up my time for design and client needs so that I can focus on what I love doing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) Richard M. Founder > "The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) SH Spencer H. Software Developer > "Zapier has made it simple to automate tasks between software that normally don’t talk to each other." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) AB Ali B. Owner > "Zapier makes it easy to create custom automations that solve complex problems cost effectively!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) Richard M. Founder > "I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) DS Dave S. Marketing Assistant > "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) BndL Bénédicte L. CEO > "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) BndL Bénédicte L. CEO > "The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) ZG Zohreh G. Senior Product Researcher > "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) MMU MD Mohin U. Manager > "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6220263) EK Edward K. App integrations specialist > "The graphical editing experience is sometimes frustrating." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6463043) SM Sowmya M. Content developer > "The easy-to-use interface makes it an ideal choice for streamlining repetitive, mundane tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6601932) MM Miranda M. Administrator > "Zapier is good at filling in the gaps, but not as helpful if you have customizable software to begin with. " [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4001455) SB Suzanne B. Senior Sales Coordinator > "The ease of use and easy navigation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000) Mike K. Online Marketing Concultant > "I also found their user interface to be confusing and not very intuitive." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4095215) PX Phill X. Personal Trainer > "The ability to customise anything is amazing and I will only select IT products that zapier supports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4580329) Michelle K. President and Founder > "It was not user friendly and it was difficult to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4544046) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) GFM Guy Fabrice M. Gérant > "High cost for advanced uses, dependence on third-party services, integration limitations, need for technical expertise, no advanced customization,..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4523181) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) LP LISA P. Owner > "Sometimes its difficult to get things integrated, complicated process" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6406474) BW Bridget W. CEO Marketing Consultant > "It was really easy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) RH Ryan H. Creative Manager > "It can be tricky to use at times." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) SC Shelby C. Attorney > "Zapier was easy to use even though it was unfamiliar to me." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6801053) Ngalla B. CEO > "It's difficult to make changes to a live zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4172863) KH Kelly H. Customer Success Manager > "Really easy to use, and the AI tool is really handy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6689938) SA Shade A. Founder > "Sometimes it can be difficult to manage." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4834688) CB Clint B. Owner > "I love that’s it’s so easy to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6751815) VR Verified Reviewer COO > "In the beginning is not so easy to understand" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4166551) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) TS Trevor S. Operations Consultant > "Customer serivce has helped me solve my issues and provide recommendations for improvement." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6599194) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Alfredo D. CTO - Tech lead > "There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6023391) FK Francois K. CMO > "We are clients since 2020 and this is not acceptable." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7031997) NB Nabil B. Director > "Their support are super helpful when you get too stuck." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6537973) JW Joe W. Marketing Lead > "there isn't as much support as I thought there would be" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6581128) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) SM Stephen M. Managing Director > "Live cursors, commenting, shared updates and realtime coediting allow our engineering, operations and management teams work on the same diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) SM Stephen M. Managing Director > "The flexibility of being able to access and update our diagrams from any device with an internet connection means we can capture ideas immediately..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) VR Verified Reviewer Lead Project Manager > "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) SM Stephen M. Managing Director > "As a telecom company, we handle complex network infrastructure projects that involves multiple teams and Lucid has made it easier to visualize..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) TO Tyra O. People Operations Specialist II > "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) SM Stephen M. Managing Director > "Its intuitive drag-and-drop interface make it incredibly easy for everyone on our team to build,edit and refine diagrams without requiring any..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) SM Stephen M. Managing Director > "Lucidchart places a strong emphasis on privacy and security, giving us complete confidence that our sensitive network designs and strategic project..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) Aleah H. OSS > "It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) VR Verified Reviewer Customer Success > "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) VR Verified Reviewer Customer Success > "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) VR Verified Reviewer Admin > "The collaboration features are especially helpful for teams, and the interface is clean and intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) LG Laura G. Project Manager > "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) JF Joe F. Associate Professor of Law > "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) LS Lindsey S. Director of Marketing Operations > "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) Ewan B. Operations Associate > "I dont like the integration with other software like google docs, slides and microsoft powerpoint." [See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) JW Joe W. CEO > "For such a simple tool, this is way more expensive than it needs to be." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6784352) DN David N. Senior System Administrator > "Live collaborations with other team members within the same file is nice and works as expected." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PKM Parveen Kaur M. Student > "The platform offers high-quality tools that simplify complex diagrams, especially useful in academic and project settings." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6565411) AIZ Agha Imran Z. COO > "It was hard to navigate through the free trial and particularly to use with multiple users in the same organization." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6248182) Kevin J. Operations Project Coordinator > "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) AT Aniruddha T. Operations Support > "The easy but advanced level of functionality compared to MSFT Excel which helps me create my process flows in a more enhancing manner which are easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6506206) Caroline L. Senior Software Engineer > "Compared to some other diagramming tools that I have used , Lucidchart does not have enough templates , neither does it provide enough shapes in its..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4422663) VR Verified Reviewer Functional Analyst > "The design is very intuitive and simple, which is helpful when trying to make complex flows." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864308) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) MK Michael K. Director & Research Professor > "User interface and functionality are amazing for a web app." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___5027452) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) TA Turan A. Information Technology Admin > "Its simple and user-oriented visual interface offers you all the elements you are looking for easily." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4419189) KC Kate C. Librarian > "It is not completely user friendly. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___3252340) KS Katlyn S. Food Safety Manager > "What I liked most about Lucidchart is it is very user friendly." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6263503) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) VR Verified Reviewer Director > "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506) Ewan B. Operations Associate > "I dont like the integration with other software like google docs, slides and microsoft powerpoint." [See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408) RB Richard B. Managing Director > "Good integration with other tools e.g. Jira." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7018154) SM Sarah M. Owner > "Lacks certain integration features." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6056218) PP Prachi P. Senior Manager > "Collaborative and integrates well with Confluence." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) PG Paulo G. QA Automation Engineer > "I have faced problems with Quip integration." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409) VR Verified Reviewer Senior Frontend Engineer. > "Also, I like that it integrates smoothly with my Google Drive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Aleah H. OSS > "What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) AT Adrian T. Payroll Specialist > "It was great and easy to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6831290) SM Sean M. Client Lead > "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324) CD Chauntee D. People Ops Coordinator > "It super easy to use and" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864286) RS Rajiv S. Senior Software Engineer > "Navigating through different libraries can be challenging for some users" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6157192) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) ## User interface [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,077) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) 4.55 (2,264) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities 150 Important Activity Dashboard 120 Important Zapier 14/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) Lucidchart Top features 17/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) ### Recognition No recognitions have been awarded to Zapier Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zapier - By Zapier - Located in United States - Founded in 2011 Lucidchart - By Lucid Software Inc. - Located in United States - Founded in 2010 ## Popular Comparisons [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [SketchWow](https://www.capterra.com/p/10012993/SketchWow/)[4.88 (588)](https://www.capterra.com/p/10012993/SketchWow/reviews/) $9/month Price $39/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146136-10012993/Lucidchart-vs-SketchWow) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $29.99/month Price $7.91/month 4.6 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) $9/month Price $5/month 4.4 Features 4.4 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/146136-201133/Lucidchart-vs-Visio) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [Miro](https://www.capterra.com/p/128955/Miro/)[4.69 (1,705)](https://www.capterra.com/p/128955/Miro/reviews/) $9/month Price $10/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/128955-146136/Miro-vs-Lucidchart) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $9/month Price $10/month 4.4 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/146136-158833/Lucidchart-vs-ClickUp) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) $29.99/month Price $800/year 4.6 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $9/month Price $9/month 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/146136-147657/Lucidchart-vs-monday-com) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $29.99/month Price $10/month 4.6 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) $9/month Price $9/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/79104-146136/Smartsheet-vs-Lucidchart)