# Compare Zapier vs Make 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and Make based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-154278/Zapier-vs-Integromat

---

# Zapier vs Make Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierMake2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,057 reviews](#user-reviews)

Positive

2,930

Neutral

97

Negative

30

[## Make](https://www.capterra.com/p/154278/Integromat/)[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting Price

$10.59/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [407 reviews](#user-reviews)

Positive

395

Neutral

8

Negative

4

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,755 reviews from integration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Data Synchronization

NA

Third-Party Integrations

4.7

Integrations Management

4.7

Data Mapping

NA

Data Connectors

NA

\--%Fit

Missing features

Feature ratings

Data Synchronization

NA

Third-Party Integrations

NA

Integrations Management

4.6

Data Mapping

NA

Data Connectors

NA

User satisfaction

User satisfaction

4.7

User reviews[3,057](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[407](https://www.capterra.com/p/154278/Integromat/reviews/)

Ease of use

4.3

Functionality

4.7

Value for money

4.7

Customer support

4.5

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$10.59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

Make is for organizations that want to scale complex, ambitious workflows without slowing down.

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

DM

Donnie M.

Chief Revenue Officer

> "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

BB

Bonnie B.

Digital Systems Manager

> "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and continue to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become cumbersome..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Tony U.

Head of Growth

> "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tony U.

Head of Growth

> "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

BB

Bonnie B.

Digital Systems Manager

> "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft limiting that..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

YA

Yasser A.

Graphic Designer

> "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the lead..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different apps..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

AB

Ali B.

Owner

> "I have had issues with software API blocking Zap's effectiveness."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is done..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate, so..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

YA

Yasser A.

Graphic Designer

> "This frees up my time for design and client needs so that I can focus on what I love doing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

HM

Homan M.

Co-founder

> "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

SH

Spencer H.

Software Developer

> "Zapier has made it simple to automate tasks between software that normally don’t talk to each other."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

AB

Ali B.

Owner

> "Zapier makes it easy to create custom automations that solve complex problems cost effectively!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I strongly..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

DS

Dave S.

Marketing Assistant

> "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to write..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

BndL

Bénédicte L.

CEO

> "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

ZG

Zohreh G.

Senior Product Researcher

> "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

Tony U.

Head of Growth

> "I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

NA

Naveenprabhu A.

Digital Marketer

> "It helps streamline my marketing processes, like lead management and email follow-ups, without needing technical skills."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588191)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

NF

Niccolò F.

Cofounder, CTO

> "I started using Make recently to get data from a client's server through webhook, and then automate all the data processing, saving, and..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719)

LA

Luis A.

Process Manager

> "Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955)

MA

Marvin A.

Consultant

> "Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6848492)

Chirag M.

Lead - Tech and AI Automation

> "Apart from that, there sometimes are issues faced with integrations with meta related products."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713)

Chirag M.

Lead - Tech and AI Automation

> "have always found ready integrations in the make's library of tools and integrations."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713)

Chirag M.

Lead - Tech and AI Automation

> "Like social media automations breaking sometimes, due to some issue in connection with Meta."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713)

VR

Verified Reviewer

Owner

> "I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6829760)

AW

Amit W.

Ceo

> "John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the CEO closed my..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6396807)

LM

Lachlan M.

IT Manager

> "The scenario builder is clear enough and shows data moving between modules which helps a lot to debug"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6810220)

VR

Verified Reviewer

Owner

> "The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6829760)

CM

Christian M.

Facebook Ads Strategist

> "Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6669691)

Charles A.

Creative Director

> "Some of the connections like the Klaviyo to Neverbounce didn't work with the bulk check and neither side was quite sure what to do."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6694877)

CM

Christian M.

Facebook Ads Strategist

> "Essential for integrating various tools and ensuring smooth workflows across our systems"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6669691)

Babatunde O.

SEO Marketer

> "Triggers won't work automatically and you have to turn it on to actually keep everything running"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6790649)

LA

Luis A.

Process Manager

> "The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955)

LH

Leo H.

BI and Automation Lead

> "Operations based pricing can have some drawbacks when users aren't onboarded properly"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6573299)

VR

Verified Reviewer

Director of Sales, Marketing, and Technology

> "We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration,..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6191960)

VR

Verified Reviewer

Software Architect

> "Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6042151)

Arjun K.

Co-founder

> "We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6061168)

Abigail F.

Technical Support Engineer

> "Some of the connections don't work properly, maintenance could be better"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6424531)

NF

Niccolò F.

Cofounder, CTO

> "I love the fact that you can connect to any other tool to get data, and the webhooks setup is extremely simple."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719)

FM

Fulvio M.

Manager

> "Not very mobile friendly."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6867671)

RAM K.

SEO Analyst

> "My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6818670)

Julian O.

Co-Founder

> "Although it is easy to use, sometimes it just does not make sense and therefore harder to understand why certain steps are certain ways."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6678432)

LA

Luis A.

Process Manager

> "What really stands out to me is how customizable it is—you’re not locked into rigid templates."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955)

GL

Gary L.

President

> "Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645)

LH

Leo H.

BI and Automation Lead

> "Even though it's very easy to use for business users, we found that it makes sense to onboard heavy-users on some engineering best-practices."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6573299)

AW

Amit W.

Ceo

> "The customer support is absolutely atrocious."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6396807)

NF

Niccolò F.

Cofounder, CTO

> "There is an almost endless amount of compatible apps that you can connect to and the workflows are easy to setup."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719)

MM

Marius M.

Director

> "Also, the google connection setup is more complicated compared to the alternative platforms like Zapier."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6106639)

Abigail F.

Technical Support Engineer

> "Make is reliable and can make any workflow infinitely more complex and capable"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6424531)

VR

Verified Reviewer

Growth Marketing Specialist

> "Since Make charges per operation, it can become somewhat expensive, but besides that nothing comes to mind."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6081904)

MP

Mitchell P.

Director

> "It intergrates with all the apps I need (Shopify, Airtable & Xero) for 1/10 of the price I was paying before. And that was great value vs..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___5015638)

MD

Mike D.

Developer

> "Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6162116)

CD

Chris D.

Systems Engineer

> "Make, makes things as simple as possible to implement functionality that adds value, and provides information flow between applications that..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4942726)

DA

David A.

Actor and Musician

> "Be careful because some automations can be expensive due to the pricing system."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4972091)

KR

Kinzi R.

Creative Content Creator and Adult Industry Influencer

> "Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6323371)

Muhammad Haqy W.

Owner

> "Integrated apps may not as much as it's competitor at the moment"

[See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___6189160)

VR

Verified Reviewer

Director of Sales, Marketing, and Technology

> "Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6191960)

VR

Verified Reviewer

GIS Analyst

> "It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4539116)

KR

Kinzi R.

Creative Content Creator and Adult Industry Influencer

> "Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting :"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6323371)

GL

Gary L.

President

> "Also seems very stingy with storage allocations."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645)

TTY

Tung-Tai Y.

Marketing

> "It can radically revolutionize a small business."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6686258)

GL

Gary L.

President

> "Custom code not well documented."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645)

MM

Marius M.

Director

> "It is also very versatile, as it allows to build custom apps, which is made easy by good building interface."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6106639)

DB

Drew B.

Software Engineer

> "I'm dismayed that Make recommends an add-on product for connecting Contact Form 7 that is woefully out of date and seemingly not supported by..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3711656)

CH

Corinna H.

MD

> "nice user interface (clear process overview in a easy to read graphical manner that allows also non-technical users to understand the..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6104959)

AM

Andrea M.

Operations Manager

> "Quite complicated to set up and sometimes super confusing as things do not match upFor example when connecting Asana the names of various..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4340635)

RG

Rylan G.

Performance Marketing Specialist

> "It's pretty user-friendly and integrate with so many different platforms."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6774982)

VR

Verified Reviewer

Recruiting Enablement Specialist

> "It's not the easiest to understand if you are not in it constantly."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4966131)

TTY

Tung-Tai Y.

Marketing

> "Ive got dozens of great automations running on it."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6686258)

LnW

Laurène W.

Head of Customer Success

> "The documentation is also bad, you have to guess how some modules work and/or find user-made documentation."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3765703)

VR

Verified Reviewer

Growth Marketing Specialist

> "Make is great when you want to automate stuff between various platforms and there are no native integrations."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6081904)

SA

Sos A.

AX Specialist

> "I don't know about other integrations but integration to Google Sheets didn't work multiple times I tried."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561)

PP

Pratham P.

Freelancer

> "Make is the most versatile platform for building automations and custom applications on the web or cloud by integrating more than 1000 apps..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4531232)

SA

Sos A.

AX Specialist

> "So, even if it is cheaper than Zapier, I guess it is less stable, so if you need to do something that is critical, you should probably look..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561)

FM

Fulvio M.

Manager

> "Easy to use."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6867671)

SA

Sos A.

AX Specialist

> "The experience was neutral, I contacted the support as well regarding the integration to Google Sheets but they were not able to help."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561)

VR

Verified Reviewer

Founder

> "The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how..."

[See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___6277757)

JV

Jeroen V.

CEO

> "What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737)

AM

Andris M.

Product Developer

> "I feel like anyone with knowledge of the internet can use it."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6739826)

FF

Fabio F.

Headops

> "Sometimes we had problem with instability which caused data loss."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4292337)

Pedro A.

Marketing & Growth Ops

> "Tools usually don't have native integrations with each other.Make.com is your best friend in these cases."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___5072373)

Maicol B.

Developer

> "However, when you have a lot of modules the things become complicated since it is difficult to manage data inside your flow, especially when..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3018676)

RF

Ryan F.

Business Operations Associate

> "In my org it is being used by the most experienced and skilled IT professionals, along with those of us that have no IT background whatsoever."

[See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___4936195)

JW

Johnny W.

Owner

> "Some of the setups are not as straight forward as Zapier and when we have need assistance there has been a noticible differing in the 2..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3376469)

Stephen M.

Owner

> "The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs"

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4892346)

JK

Jesse K.

Video editor

> "I've built multiple chains but they usually are broke somewhere and I can't figure it out."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4030631)

GF

Go F.

CEO

> "It makes easier for me to build small apps instantly."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4986003)

JW

Josh W.

Director

> "Functions can be confusing or don't function when they appear they should."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3766771)

MD

Mike D.

Developer

> "Easy to create your flows, connect the different apps and handle errors."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6162116)

JV

Jeroen V.

CEO

> "My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737)

VR

Verified Reviewer

Growth Marketing Specialist

> "After watching a few videos of people using it, it became easy to jump right into it and create scenarios."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6081904)

LnW

Laurène W.

Head of Customer Success

> "The support is really bad, you have to rely 100% on user communities."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3765703)

AM

Andris M.

Product Developer

> "Great company and great service."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6739826)

K

Karol Ż.

Owner

> "More complex scenarios are difficult to handle."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4615562)

AH

Alvaro H.

Big Data & Business Intelligence Coordinator

> "For us, this integration with google docs or Microsoft Word Templates is one of the most powerfull tools that we found in MAKE"

[See full review](https://www.capterra.com/p/154278/Integromat/#SoftwareAdvice___4783569)

JV

Jeroen V.

CEO

> "What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and..."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737)

VR

Verified Reviewer

data analyst

> "Make is a workflow automation tool that allows you to integrate various sources to make your daily life easier."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4214777)

LnW

Laurène W.

Head of Customer Success

> "Therefore the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3765703)

[View Reviews](https://www.capterra.com/p/154278/Integromat/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,057)

[Make](https://www.capterra.com/p/154278/Integromat/)

4.77 (407)

### Features

Zapier

Top features

18/43

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Application Management
-   Automated Scheduling
-   Configurable Workflow
-   Dashboard
-   Data Aggregation and Publishing
-   Database Support
-   Data Capture and Transfer
-   Data Connectors
-   Data Extraction
-   Data Import/Export
-   Data Management
-   Data Mapping
-   Data Storage Management
-   Data Synchronization
-   Data Visualization
-   Data Warehouse
-   Document Management
-   Drag & Drop
-   ETL
-   Event Logs
-   Generative AI
-   Integrations Management
-   Metadata Management
-   Mobile Access
-   Monitoring
-   Multiple Data Sources
-   Pre-built Connectors
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Search/Filter
-   SSL Security
-   Third-Party Integrations
-   Transaction Management
-   Web Services
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

Make

17/43

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Application Management
-   Automated Scheduling
-   Configurable Workflow
-   Dashboard
-   Data Aggregation and Publishing
-   Database Support
-   Data Capture and Transfer
-   Data Connectors
-   Data Extraction
-   Data Import/Export
-   Data Management
-   Data Mapping
-   Data Storage Management
-   Data Synchronization
-   Data Visualization
-   Data Warehouse
-   Document Management
-   Drag & Drop
-   ETL
-   Event Logs
-   Generative AI
-   Integrations Management
-   Metadata Management
-   Mobile Access
-   Monitoring
-   Multiple Data Sources
-   Pre-built Connectors
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Search/Filter
-   SSL Security
-   Third-Party Integrations
-   Transaction Management
-   Web Services
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/154278/Integromat/#features)

### Recognition

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

Make is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Make

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

Make

-   By Make (formerly Integromat)
-   Located in Czechia
-   Founded in 2012

## Popular Comparisons

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

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4.6

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4.6

4.3

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[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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4.6

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4.3

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[View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

vs

[viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (648)](https://www.capterra.com/p/10020406/viaSocket/reviews/)

$10.59/month

Price

$30/month

4.7

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/154278-10020406/Integromat-vs-viaSocket)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

$29.99/month

Price

$7.91/month

4.6

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

vs

[APPSeCONNECT](https://www.capterra.com/p/106290/APPSeCONNECT/)[4.73 (180)](https://www.capterra.com/p/106290/APPSeCONNECT/reviews/)

$10.59/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/106290-154278/APPSeCONNECT-vs-Integromat)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

vs

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)[4.81 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

$10.59/month

Price

$1499/year

4.7

Features

4.8

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154278-170286/Integromat-vs-SSIS-PowerPack)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

vs

[Workato](https://www.capterra.com/p/148729/Workato/)[4.62 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

$10.59/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/148729-154278/Workato-vs-Integromat)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$29.99/month

Price

$10/month

4.6

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier)

[Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

vs

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (238)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

$10.59/month

Price

$15/month

4.7

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/154278-227210/Integromat-vs-Microsoft-Power-Automate)