# Compare Zapier vs ClickUp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and ClickUp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-158833/Zapier-vs-ClickUp

---

# Zapier vs ClickUp Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierClickUp2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,049 reviews](#user-reviews)

Positive

2,923

Neutral

97

Negative

29

[## ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [4,580 reviews](#user-reviews)

Positive

4,359

Neutral

171

Negative

50

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 9,107 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

64%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.6

Commenting/Notes

4.5

Customizable Fields

4.6

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[4,580](https://www.capterra.com/p/158833/ClickUp/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, company leadership, and enterprise organizations.

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

LS

Louis S.

CTO

> "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614)

MH

MaryHelen H.

Sr Content Marketing Specialist

> "I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067685)

AH

Arielle H.

CEO

> "Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as well as..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596)

KM

Katsia M.

Director

> "I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7113473)

BT

Brianna T.

Lead Editor

> "ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7125243)

Jen P.

Director

> "Stability after major updates — every time ClickUp rolls out a large update, there tend to be bugs that can disrupt daily workflow."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609)

EC

Erica C.

VP of Creative

> "We moved different teams from different tools (Trello, Basecamp, Google spreadsheets, etc) years ago and combined everything into ClickUp, which brought all teams to the same platform, which..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136964)

Wes P.

Principal Software Engineer

> "For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7103768)

EJ

Emily J.

Client Services Manager

> "The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371)

MARWA B.

Designer

> "Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7133227)

RM

Rene M.

IT Manager

> "I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350)

DK

Diana K.

Project Manager

> "The web site is not responsive How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6327325)

RM

Rene M.

IT Manager

> "As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350)

NI

Nida I.

Creative head

> "The complexity of interface is overwhelming due to the multitude of features and customization options, which can make it difficult for new users to navigate and fully utilize the platform..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6566288)

AH

Arielle H.

CEO

> "My operations are now more organized than ever, and it's easier to collaborate on projects with my team without having to spend an excessively heavy amount of money adding seats to my..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596)

DK

Diana K.

Project Manager

> "The ClickUp shows different tasks on different lists and somehow many on them are not visible, even if I use date Filter or due date "last 7 days" etc - we cannot trust this App, and instead..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6327325)

VR

Verified Reviewer

marketing manager

> "I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7121460)

MD

Madalin D.

CEO

> "Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11, there's a..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6846311)

VR

Verified Reviewer

Bookkeeper

> "Multiple ways to collaborate within a firm - highly customizable and works for different visual styles (Gantt, bird's eye, task by task) depending on the user's preference."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7044797)

TM

Tracy M.

BIM Manager

> "Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of other..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6623329)

VR

Verified Reviewer

Science Communication Technician

> "People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132351)

Craig T.

Director of Marketing

> "Often, there are too many emails and recurring issues with closing out projects each month."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7100524)

NN

Nabil N.

IT Manager

> "ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your team..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130331)

Shana O.

Principal

> "For instance, if I wanted to view all of my upcoming article briefs I can not do that."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7066539)

IH

Izzy H.

Marketing Manager

> "Combines task management, docs, time tracking, goals and chat boxes so i can easily communication and delegate task within my team."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6822535)

IA

Ibrahim A.

Admin

> "It can also be slightly slow or buggy at times, especially with larger workspaces."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7131662)

SC

Sarah C.

Teacher Success Manager

> "It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7056138)

Andrew M.

Architect

> "There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7087056)

JAF

Jane Abegail F.

Customer Service

> "It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7099227)

PL

Pilar L.

Trade marketing analyst

> "To change the asignees of people in the process, the automations a lot of times do not work well and we have to asignee manually"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7014175)

RM

Rene M.

IT Manager

> "Its adaptability allows us to tailor workflows to our needs, boosting productivity and collaboration."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350)

Rajiv S.

Machine Learning Consultant

> "Pages take long time to load and sometimes mobile app crashes."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116)

Vicky B.

Senior Account Director

> "ClickUp gives us access to the most productive task planning features like to-do lists and Gantt charts which are efficient in keeping our work organized."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6809188)

MD

Madalin D.

CEO

> "Here’s the kicker: I manage a bunch of tools for my team—tons of licenses from different companies. And out of all of them, ClickUp is the only one that’s ever pulled this kind of nonsense."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6846311)

Kristin R.

General manager

> "It’s inexpensive and covers so many of our needs ranging from process documentation to simple task management to complex project management and automated integrations with other systems."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7036486)

CS

Ciara S.

Office Manager

> "For a non-tech person, Clickup can at times be a little overwhelming with its features."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7070664)

VR

Verified Reviewer

QA Engineer

> "The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7137107)

Rajiv S.

Machine Learning Consultant

> "There are too many features I do not use, making the screen look very busy."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116)

Katie C.

Founder

> "I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who appreciates a..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697)

TE

Taya E.

Medical Assistant

> "Sometimes I have frustrations with the Chat system, the conversations get lost easily and I also wish there was an easier way to update the status of a task."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6817870)

Jen P.

Director

> "It allows us to build systems that actually match how our team works vs. forcing us into a rigid structure."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609)

MS

Marvin S.

Lead Product Development

> "It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464)

VR

Verified Reviewer

President

> "It makes collaborating with dispersed teams easy and enables us to keep projects on track and meet deadlines."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7061481)

EJ

Emily J.

Client Services Manager

> "Customer care is not very responsive to syncing problems."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it probably..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757)

LS

Louis S.

CTO

> "Notifications can become noisy until properly tuned"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614)

AH

Arielle H.

CEO

> "It's a backend of operations dream and now replacing my other lead funnel software now that I'm having it professionally built out for me and I couldn't be more excited to use this software..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596)

MA

Mallory A.

Director of Operations

> "There is a pop up about updating sometimes that doesnt always work correctly."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132158)

Katie C.

Founder

> "Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697)

VR

Verified Reviewer

Co-founder

> "It gets expensive at scale and some of the premium options are only available with larger subscription plans."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6856399)

VR

Verified Reviewer

IT

> "Click Up provides a wide range of features such as task management, time tracking, Gantt charts, and goal tracking, all in one platform."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6611175)

Olden F.

Freelancer

> "ClickUP is overwhelming with it's numerous features and customization options, which can make it difficult to navigate and use efficiently."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6317184)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6527353)

VR

Verified Reviewer

Machine Learning Engineer

> "That said, creating tasks in the right spot can feel overwhelming at times, and I wish that part was a bit more intuitive."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6880643)

Gisel B.

Marketing and Digital Communication Specialist

> "The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522)

KT

Katie T.

Vp Operations

> "The notifications often got ignored by my collaborators- it's hard to figure out the noise from the meaningful and it'd be helpful to have some guidance on how to make the software "sticky"..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6563670)

VR

Verified Reviewer

Full stack developer

> "It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6685094)

AC

Alexandra C.

Clerk

> "For my boss who is gen. X he found it a bit frustrating at times and it did not flow to other programs well and he struggled with the process."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7006683)

DmE

Diego maldonado E.

CEO

> "It supports both task management and more complex project workflows, making it an essential tool for streamlining daily operations and long-term planning. Whether it's assigning and tracking..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6536133)

Gisel B.

Marketing and Digital Communication Specialist

> "On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522)

JO

Jennifer O.

Customer service representative

> "Its flexibility in helping us manage projects per time, how even Clients get access to see how the workflow progresses in real-time, it has so many features that helps my organization get the..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6543330)

MS

Marvin S.

Lead Product Development

> "Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464)

VR

Verified Reviewer

Territory Account Exec

> "It’s very easy to customise and user friendly and with the new Notetaker feature, it just makes Click Up more desirable as a tool for managing daily work and projects"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7058852)

FR

Frank R.

Billing Specialist

> "Honestly, it took us longer to get our finance team comfortable than the set up itself."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7138522)

NN

Nora N.

Director of Memberhsip

> "ClickUp is a powerful, versatile, and user-friendly project management tool that has significantly enhanced our productivity and collaboration. Whether you’re a small team or a large..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6362020)

MR

Martina R.

CEO and founder

> "ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6692493)

VR

Verified Reviewer

Solution Architect

> "It offers a high degree of customization, allowing users to tailor their workspaces to fit their specific workflows and preferences."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6418589)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "Too many features working against each other."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757)

MT

Marina T.

Marketing Director

> "Monitoring the progress of projects has never been so easy, with this platform I can manage multiple projects without feeling overwhelmed or delaying them that generate cost overruns and..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6674284)

SS

Summer S.

Office Manager

> "There are potentially to many places to track tasks to the level that some get lost, behind different labels/folders/tabs."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6677005)

SA

Sara A.

Social Media Manager

> "The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6408813)

JO

Jennifer O.

Customer service representative

> "It's slow sometimes when I open the app to input details, atimes it takes so much time to load stuffs, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6543330)

VR

Verified Reviewer

QA Engineer

> "Features like task tracking, filters, and Ask AI are very helpful."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7137107)

MD

Martin D.

Managing Director

> "I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6582232)

NI

Nida I.

Creative head

> "Additionally, the integration with other tools and robust reporting features contribute to improved productivity and efficiency, making it a valuable asset for teams of all sizes."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6566288)

LC

La' C.

User

> "Customizations take time and didnt have time to setup on our own."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6837521)

Christopher D.

Head of Tech Solutions

> "That said, it does have a bit of a learning curve because it offers so many features. And like many users have noted, you really get the most out of it if you decide to go all in and..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7057053)

SB

Sabre B.

Systems Strategist

> "It wouldn’t save what I wrote in a task description"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136027)

MFO

Maria Fernanda O.

Payments Lead and

> "Click up not only saves my time more than 3 hours per week of manual workload, it also helps me track my team progress in each task I can give them."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6330569)

VR

Verified Reviewer

Art

> "The interface is a little hard to understand."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7102941)

[View Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,049)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

4.63 (4,580)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

ClickUp

Top features

31/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/158833/ClickUp/#features)

### Recognition

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

ClickUp is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClickUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

ClickUp

-   By ClickUp
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

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4.3

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

$29.99/month

Price

$7.91/month

4.6

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$10/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158833-184581/ClickUp-vs-Asana-PM)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

$10/month

Price

$9/month

4.6

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-158833/monday-com-vs-ClickUp)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$10/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158833-211559/ClickUp-vs-Trello)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

$10/month

Price

$10/month

4.6

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-158833/Wrike-vs-ClickUp)