---
title: "Compare Zapier vs MaintainX 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zapier and MaintainX based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130182-179296/Zapier-vs-GetMaintainx"
page_type: "comparison"
language: "en"
---

# Zapier vs MaintainX Features and Cost Comparison

Last updated September 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierMaintainX2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,077 reviews](#user-reviews)

Positive

2,949

Neutral

98

Negative

30

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,068 reviews](#user-reviews)

Positive

1,049

Neutral

16

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 9,248 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Task Management

4.5

Commenting/Notes

NA

Customizable Reports

NA

Customizable Fields

NA

Real-Time Data

NA

72%Fit

Not enough reviews

Feature ratings

Task Management

4.8

Commenting/Notes

\--

Customizable Reports

4.3

Customizable Fields

4.6

Real-Time Data

4.6

User satisfaction

User satisfaction

4.7

User reviews[3,077](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[1,068](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams.

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

## User reviews

Pros & cons

DS

Daniel S.

Manager

> "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996)

DM

Donnie M.

Chief Revenue Officer

> "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Richard M.

Founder

> "Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

BB

Bonnie B.

Digital Systems Manager

> "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

BB

Bonnie B.

Digital Systems Manager

> "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

Tony U.

Head of Growth

> "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

DS

Daniel S.

Manager

> "Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Tony U.

Head of Growth

> "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

YA

Yasser A.

Graphic Designer

> "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

Richard M.

Founder

> "Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

AB

Ali B.

Owner

> "I have had issues with software API blocking Zap's effectiveness."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

HM

Homan M.

Co-founder

> "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421)

YA

Yasser A.

Graphic Designer

> "This frees up my time for design and client needs so that I can focus on what I love doing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Richard M.

Founder

> "The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

SH

Spencer H.

Software Developer

> "Zapier has made it simple to automate tasks between software that normally don’t talk to each other."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

AB

Ali B.

Owner

> "Zapier makes it easy to create custom automations that solve complex problems cost effectively!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

Richard M.

Founder

> "I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

DS

Dave S.

Marketing Assistant

> "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

BndL

Bénédicte L.

CEO

> "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

BndL

Bénédicte L.

CEO

> "The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

ZG

Zohreh G.

Senior Product Researcher

> "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

MMU

MD Mohin U.

Manager

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6220263)

EK

Edward K.

App integrations specialist

> "The graphical editing experience is sometimes frustrating."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6463043)

SM

Sowmya M.

Content developer

> "The easy-to-use interface makes it an ideal choice for streamlining repetitive, mundane tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6601932)

MM

Miranda M.

Administrator

> "Zapier is good at filling in the gaps, but not as helpful if you have customizable software to begin with. "

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4001455)

SB

Suzanne B.

Senior Sales Coordinator

> "The ease of use and easy navigation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

Mike K.

Online Marketing Concultant

> "I also found their user interface to be confusing and not very intuitive."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4095215)

PX

Phill X.

Personal Trainer

> "The ability to customise anything is amazing and I will only select IT products that zapier supports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4580329)

Michelle K.

President and Founder

> "It was not user friendly and it was difficult to use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4544046)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

GFM

Guy Fabrice M.

Gérant

> "High cost for advanced uses, dependence on third-party services, integration limitations, need for technical expertise, no advanced customization,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4523181)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

LP

LISA P.

Owner

> "Sometimes its difficult to get things integrated, complicated process"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6406474)

BW

Bridget W.

CEO Marketing Consultant

> "It was really easy."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

RH

Ryan H.

Creative Manager

> "It can be tricky to use at times."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

SC

Shelby C.

Attorney

> "Zapier was easy to use even though it was unfamiliar to me."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6801053)

Ngalla B.

CEO

> "It's difficult to make changes to a live zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4172863)

KH

Kelly H.

Customer Success Manager

> "Really easy to use, and the AI tool is really handy."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6689938)

SA

Shade A.

Founder

> "Sometimes it can be difficult to manage."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4834688)

CB

Clint B.

Owner

> "I love that’s it’s so easy to use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6751815)

VR

Verified Reviewer

COO

> "In the beginning is not so easy to understand"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4166551)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

TS

Trevor S.

Operations Consultant

> "Customer serivce has helped me solve my issues and provide recommendations for improvement."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6599194)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Alfredo D.

CTO - Tech lead

> "There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6023391)

FK

Francois K.

CMO

> "We are clients since 2020 and this is not acceptable."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7031997)

NB

Nabil B.

Director

> "Their support are super helpful when you get too stuck."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6537973)

JW

Joe W.

Marketing Lead

> "there isn't as much support as I thought there would be"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6581128)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

CG

Christen G.

Maintenance Reliability Engineer

> "I appreciate its real-time work order updates and the ability for technicians to chat live with their supervisors, quickly upload photos of problems, or access..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7173523)

VR

Verified Reviewer

Equipment and Instrumentation Service Manager

> "Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148603)

MS

Micah S.

MRO Buyer

> "Our previous system pales in comparison to Maintain X- managing orders, spare parts inventory, and vendor relationships in one system with live ordering and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7174585)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back -..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

VR

Verified Reviewer

Facilities Manager

> "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247)

CS

Collin S.

Chief Engineer

> "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Brennen L.

Wastewater Supervisor

> "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

MM

Missy M.

Preventative Maintenance Scheduler

> "It was slow at first and not all of our information/data could be transferred from Hippo so I had to perform a lot of extra work inputing information into..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7170638)

TN

Travis N.

Quality Assurance Manager

> "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

VR

Verified Reviewer

Project Manager

> "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were overthinking..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

TB

Tom B.

General Manager

> "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048)

KJ

Ken J.

Assistant Controller

> "Lack of OEM parts and procedures available in the asset packages."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7164868)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

CM

Clint M.

Maintenance Manager

> "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029)

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

JJ

Jamillah J.

HR Director

> "It was a little cumbersome to use when trying to send pay reports to our maintenance crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7144521)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

EY

Elizabeth Y.

Office Manager

> "some of the reports are a little too detailed for us."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

Smaranda Z.

Head of Service

> "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

VR

Verified Reviewer

Project Manager

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

Brennen L.

Wastewater Supervisor

> "The mobile app is not as intuitive as the desktop."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better decision-making...."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

MF

Mackenzie F.

Supply Chain Sr. Procurement Technical Analyst

> "Our support group is always ready to help with any issues such as reporting, setting up new users, and coming up with solutions to issues they haven't heard of."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7168920)

BS

Benjamin S.

maintenance lead

> "i did not like the soft and full aproach we went with in the beginning would rather have started with the full setup"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7180503)

JB

James B.

VP Event Sales and Facilities

> "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121)

JF

Jackson F.

Inventory and Logistics

> "The past 2 months or so there seems to be more and more problems on the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596)

MS

Marinda S.

Parts Room Supervisor

> "Our overall experience with Maintain X is the ease of working in a system that allows all teams to utilize a user friendly software that communicates with each..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7165496)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

LK

Lucia K.

Technical Project Manager

> "Further development in standardization and industrial integrations would make it even stronger for manufacturing organizations operating multiple sites."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7162642)

JV

Joey V.

Maint. Mgr

> "I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

JS

Jeremy S.

Maintenance Manager

> "Overall, Maintain X delivers strong value for the investment and has helped improve efficiency, accountability, and communication within our maintenance..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7180460)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

CM

Chris M.

Electrical Engineering

> "I also enjoy the integration to our spare parts system, the fact that we can have everything in one spot is nice."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7171202)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our ready..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

LD

Larry D.

Maintenance Manager

> "Pulling reports can be time consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148439)

JV

Joey V.

Maint. Mgr

> "Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

Dan M.

Facilities Manager

> "It was a little hard to learn at first switching from another software that I was used to."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

BM

Brian M.

Automation Engineer

> "At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149701)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock levels."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

SW

Sam W.

Senior Manager - Technical Services

> "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

SMD

Su-Mari D.

OEE Specialist and Digital Systems Administrator

> "Their parts inventory management and meter-based maintenance functionality has saved us money!"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119113)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

AL

Alicia L.

VP Finance

> "His ability to customize procedures and accommodate special recurring scenarios has resulted in tailored solutions that perfectly align with our business needs."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

EH

Edgar H.

Mechanic

> "It is easy to use, helps keep work orders organized, improves team communication, and makes it simpler to track maintenance tasks from start to finish."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7157224)

JC

Jamie C.

Staff Engineer

> "this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6764911)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

AB

Andrew B.

Maintenance Engineer

> "The parts inventory part is also lacking in my opinion."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7047140)

SW

Sam W.

Senior Manager - Technical Services

> "MaintainX has allowed us to streamline our old paper-based maintenance procedures by creating new digital, dynamic MaintainX procedures."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

JW

James W.

Maintenance Manager

> "So my biggest con would be that there is not the option to have more then one task column for work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6754333)

Kari B.

Maintenance Electrician

> "Our downtime tracking for our KPI's became more accurate the moment it was implemented."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118644)

BM

Brennan M.

Engineering Supervisor

> "The mobile application does not offer 100% of the features provided in the desktop version."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6593576)

EY

Elizabeth Y.

Office Manager

> "it has been a useful tool for us to monitor jobs and ensure they are being completed as needed."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

BR

Ben R.

owner

> "Scheduling Zoom meetings takes an unreasonably long time, which has hindered our progress significantly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#SoftwareAdvice___6508323)

TN

Travis N.

Quality Assurance Manager

> "For the person that wants a user friendly interface and a tool that works for you rather than against you, I'd recommend MaintainX."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

TH

Tom H.

Asset Manager

> "It has a bland white background which is slightly dull to look at."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

OG

Oscar G.

Quality Assurance Manager

> "Its ease of use and intuitive design makes workflow way easier."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051700)

JK

Joe K.

Head of Technical Operations

> "The user portal isn't very user friendly"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6644920)

RM

Rob M.

Facilities Engineering Technician

> "The QR code system is also a very nice touch."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108296)

MC

Matthew C.

Nationwide :head mechanic

> "I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___3424408)

DS

Don S.

Maintenance manager

> "Cross platform usability has greatly helped people who are accustomed to one style or another."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

FFH

Farrel Ferianno H.

Project Planner Mining, Oil & Gas

> "The integration with other apps sometimes confuses me"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___4928500)

VR

Verified Reviewer

Project Manager

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

BS

Benjamin S.

maintenance lead

> "i did not like the soft and full aproach we went with in the beginning would rather have started with the full setup"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7180503)

LK

Lucia K.

Technical Project Manager

> "Further development in standardization and industrial integrations would make it even stronger for manufacturing organizations operating multiple sites."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7162642)

LR

Lisa R.

Manager

> "The program we had before, I had to do it myself or I could pay them to do it for me, not good customer service. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6771203)

CM

Chris M.

Electrical Engineering

> "I also enjoy the integration to our spare parts system, the fact that we can have everything in one spot is nice."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7171202)

VST

Vikas Singh T.

Purchasing agent

> "Customer support takes ages to respond."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

LB

Larry B.

Production Group Coordinator

> "I think the MaintainX platform is fantastic. Because it is able to seamlessly integrate so many different functions of the job, it makes all those tasks easier..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6577810)

AS

Andrew S.

Business Director

> "The customer support, price, and functionality is second to none."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6545555)

Jason L.

Director of Solutions

> "It brings everything into one place and just makes the day-to-day easier to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

MS

Mark S.

Maintenance Manager

> "The only place MaintainX is lacking is in the billing/ invoicing department. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___4976532)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,077)

4.78 (1,068)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities

150

Important

Activity Dashboard

120

Important

Zapier

14/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

MaintainX

Top features

39/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

### Recognition

No recognitions have been awarded to Zapier

MaintainX is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Work Order Software (2022) 

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

## Popular Comparisons

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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Features

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4.3

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[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

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4.5

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

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4.6

Features

4.4

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

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4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.47 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/)

$25/month

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4.6

Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

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$29.99/month

Price

$10/month

4.6

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[CARL Source](https://www.capterra.com/p/127149/CARL-Source/)[4.45 (102)](https://www.capterra.com/p/127149/CARL-Source/reviews/)

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Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

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