# Compare Zapier vs MaintainX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zapier and MaintainX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130182-179296/Zapier-vs-GetMaintainx --- # Zapier vs MaintainX Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZapierMaintainX2/4 selected [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,057 reviews](#user-reviews) Positive 2,930 Neutral 97 Negative 30 [## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [1,051 reviews](#user-reviews) Positive 1,032 Neutral 16 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Task Management 4.5 Customizable Reports NA Commenting/Notes NA Customizable Fields NA Real-Time Data NA 72%Fit Not enough reviews Feature ratings Task Management 4.8 Customizable Reports 4.3 Commenting/Notes \-- Customizable Fields 4.5 Real-Time Data 4.6 User satisfaction User satisfaction 4.7 User reviews[3,057](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[1,051](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $29.99Usage Based, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. Best for MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites. ## User reviews Pros & cons FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) DM Donnie M. Chief Revenue Officer > "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) BB Bonnie B. Digital Systems Manager > "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and continue to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become cumbersome..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) BB Bonnie B. Digital Systems Manager > "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft limiting that..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) YA Yasser A. Graphic Designer > "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the lead..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different apps..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) AB Ali B. Owner > "I have had issues with software API blocking Zap's effectiveness." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is done..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate, so..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) Samuel K. Ceo > "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) YA Yasser A. Graphic Designer > "This frees up my time for design and client needs so that I can focus on what I love doing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) HM Homan M. Co-founder > "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) TA Tim A. Strategic Operations Director > "It allowed us to automate our data transfers, reporting, and reminders." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) SH Spencer H. Software Developer > "Zapier has made it simple to automate tasks between software that normally don’t talk to each other." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158) JP Jonathan P. CEO > "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127) AB Ali B. Owner > "Zapier makes it easy to create custom automations that solve complex problems cost effectively!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) RM Rene M. VP of Operations > "It has allowed me to manage and integrate my CRMs which has reduced double work significantly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372) Faiz A. Research Assistant > "The “pro” features are expensive for a student." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) DS Dipak S. Sr. Developer > "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I strongly..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) DS Dave S. Marketing Assistant > "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457) Paula G. Engineering Project Manager > "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to write..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) BndL Bénédicte L. CEO > "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) ZG Zohreh G. Senior Product Researcher > "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) Tony U. Head of Growth > "I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) NA Naveenprabhu A. Digital Marketer > "It helps streamline my marketing processes, like lead management and email follow-ups, without needing technical skills." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588191) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) Scott U. Maintenance Manager > "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and equipment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) Scott U. Maintenance Manager > "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) CG Christen G. Maintenance Reliability Engineer > "I appreciate its real-time work order updates and the ability for technicians to chat live with their supervisors, quickly upload photos of problems, or access..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7173523) VR Verified Reviewer Equipment and Instrumentation Service Manager > "Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors manually." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148603) Scott U. Maintenance Manager > "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve — especially..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) CD Colin D. Maintenance Planner > "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back - hopefully..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225) MS Micah S. MRO Buyer > "Our previous system pales in comparison to Maintain X- managing orders, spare parts inventory, and vendor relationships in one system with live ordering and receiving..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7174585) CS Collin S. Chief Engineer > "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285) VR Verified Reviewer Facilities Manager > "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247) Allen C. Admin > "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611) Jason L. Director of Solutions > "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and accountability..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524) MS Michael S. facilities manager > "the calendar feature doesn't show long term projects as good as i would like." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798) Brennen L. Wastewater Supervisor > "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092) TN Travis N. Quality Assurance Manager > "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239) MM Missy M. Preventative Maintenance Scheduler > "It was slow at first and not all of our information/data could be transferred from Hippo so I had to perform a lot of extra work inputing information into MaintainX...." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7170638) JT Joe T. Plant Engineer > "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were overthinking it. " [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636) AV Anthony V. Project Manager > "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464) KJ Ken J. Assistant Controller > "Lack of OEM parts and procedures available in the asset packages." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7164868) VR Verified Reviewer Project Manager > "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569) CM Clint M. Maintenance Manager > "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029) TB Tom B. General Manager > "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048) JJ Jamillah J. HR Director > "It was a little cumbersome to use when trying to send pay reports to our maintenance crew." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7144521) KD Kescia D. Quality Nurse Manager > "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686) ML Michelle L. Senior Accountant > "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need the..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005) VR Verified Reviewer National Facilities Manager > "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency, and faster..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475) EY Elizabeth Y. Office Manager > "some of the reports are a little too detailed for us." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257) DM Daniel M. Director of Fabricating and Converting > "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389) VST Vikas Singh T. Purchasing agent > "The reporting and analytics features feel limited, especially when trying to generate custom insights." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277) VR Verified Reviewer Facility Management > "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on investment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713) CH CHARLES H. Senior Maintenance Manager > "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835) CC Cody C. Executive Director of Operations > "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work instructions,..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907) BF Brooks F. Director of Continuous Improvement > "The drag/drop features when building procedures are extremely finnicky and make editing things a pain." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389) AV Anthony V. Project Manager > "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464) CG Crystal G. Maintenance planner > "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something else." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453) KT Kevin T. Facilities Manager > "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422) JC James C. Infrastructure and Property Manager > "Asset information (serial, model number, warranty, etc.) not showing up on work orders." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159) Smaranda Z. Head of Service > "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491) DS Don S. Maintenance manager > "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295) SS Seth S. MECHANC > "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and connected to..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459) Brennen L. Wastewater Supervisor > "The mobile app is not as intuitive as the desktop." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092) VR Verified Reviewer Project Manager > "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569) ZF Zack F. Product Manager > "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811) Elena G. Maintenance Manager > "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694) JF Jackson F. Inventory and Logistics > "The past 2 months or so there seems to be more and more problems on the mobile app." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596) DE Daniel E. Plant manager > "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210) JV Joey V. Maint. Mgr > "I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307) VR Verified Reviewer National Facilities Manager > "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better decision-making. While..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475) JM Jesse M. Maintenance Manager > "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437) Tanner R. Maintenance Coordinator and Special Projects > "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401) BF Brooks F. Director of Continuous Improvement > "The AI and OEM features are unusable due to inaccurate data." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389) MF Mackenzie F. Supply Chain Sr. Procurement Technical Analyst > "Our support group is always ready to help with any issues such as reporting, setting up new users, and coming up with solutions to issues they haven't heard of." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7168920) TH Tom H. Asset Manager > "Sometimes there's an issue with the keyboard not disappearing on the mobile application." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010) JB James B. VP Event Sales and Facilities > "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121) CC Cody C. Executive Director of Operations > "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application, however it..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907) MS Marinda S. Parts Room Supervisor > "Our overall experience with Maintain X is the ease of working in a system that allows all teams to utilize a user friendly software that communicates with each other..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7165496) JM Jesse M. Maintenance Manager > "the data import from the original migration was hacked and caused unusable data in the maintainx system." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437) LA Leanne A. Controller > "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to easily access..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226) BP Bhavin P. Mechanical Engineer > "There are some minor glitches that not getting able to reach to root cause." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827) LK Lucia K. Technical Project Manager > "Further development in standardization and industrial integrations would make it even stronger for manufacturing organizations operating multiple sites." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7162642) LD Larry D. Maintenance Manager > "Pulling reports can be time consuming." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148439) ZF Zack F. Product Manager > "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811) KJ Kaleb J. Maintenance Planner > "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069) DT Daniel T. Facility Manager > "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. " [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405) Dan M. Facilities Manager > "It was a little hard to learn at first switching from another software that I was used to." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040) Tanner R. Maintenance Coordinator and Special Projects > "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401) GB Gabriel B. Maintenance Technician > "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233) CM Chris M. Electrical Engineering > "I also enjoy the integration to our spare parts system, the fact that we can have everything in one spot is nice." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7171202) CD Conner D. Audit and Data Specialist > "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051) MB Mark B. Maintenance and Service manager > "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426) TN Tiffany N. Customer Care Coordinator > "The exisiting calendar on the website is hard to manage." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038) CD Colin D. Maintenance Planner > "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our ready backlog..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225) BM Brian M. Automation Engineer > "At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149701) JV Joey V. Maint. Mgr > "Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307) RR Rafael R. Director of Maintenance - Pressure > "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651) CG Crystal G. Maintenance planner > "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it will be..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453) MP Mike P. Engineering Supervisor > "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509) AL Alicia L. VP Finance > "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock levels." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966) ET Edward T. Corporation Yard Manager > "I don't like the transition when using desktop vs mobile app. " [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319) NH Natasha H. Operations Manager > "Maintainx is a great way to track all assets, customers and history of machine services." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919) SD Sonya D. Administrative Assistant > "I don't like that some features are not available via the mobile app." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910) [View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## User interface [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,057) 4.78 (1,051) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zapier 14/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) MaintainX Top features 32/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/179296/GetMaintainx/#features) ### Recognition Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports MaintainX is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CMMSSoftware (2023)  ### Deployment & support Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MaintainX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zapier - By Zapier - Located in United States - Founded in 2011 MaintainX - By MaintainX - Located in United States - Founded in 2018 ## Popular Comparisons [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (648)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $29.99/month Price $30/month 4.6 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130182-10020406/Zapier-vs-viaSocket) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,784)](https://www.capterra.com/p/159911/Fracttal/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) $29.99/month Price $7.91/month 4.6 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.46 (419)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,329)](https://www.capterra.com/p/145635/UpKeep/reviews/) $25/month Price $20/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) $29.99/month Price $10/month 4.6 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) $25/month Price $45/month 4.6 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)