# Compare Zapier vs MaintainX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zapier and MaintainX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130182-179296/Zapier-vs-GetMaintainx --- # Zapier vs MaintainX Features and Cost Comparison Last updated May 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZapierMaintainX2/4 selected [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,049 reviews](#user-reviews) Positive 2,923 Neutral 97 Negative 29 [## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [1,034 reviews](#user-reviews) Positive 1,016 Neutral 15 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,150 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.5 Commenting/Notes NA Customizable Fields NA Real-Time Data NA 72%Fit Not enough reviews Feature ratings Customizable Reports 4.3 Task Management 4.8 Commenting/Notes \-- Customizable Fields 4.6 Real-Time Data 4.6 User satisfaction User satisfaction 4.7 User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[1,034](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $29.99Usage Based, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. Best for MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites. ## User reviews Pros & cons FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) Samuel K. Ceo > "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) MM Michelle M. Owner > "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) VR Verified Reviewer Operations Lead > "It has removed a lot of manual work for our team and we continue to build more workflows as we scale." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) AP Akhil P. Student > "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371) JP Jonathan P. CEO > "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) SS Sierra S. Admin > "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) Tommy M. Growth Genie > "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018) TA Tim A. Strategic Operations Director > "It allowed us to automate our data transfers, reporting, and reminders." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560) Faiz A. Research Assistant > "The “pro” features are expensive for a student." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320) MM Michelle M. Owner > "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) RM Rene M. VP of Operations > "It has allowed me to manage and integrate my CRMs which has reduced double work significantly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372) Nikita V. Marketing Manager CRM > "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) MN Melissa N. Owner > "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187) DS Dipak S. Sr. Developer > "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447) SB Suzanne B. Senior Sales Coordinator > "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) RR Rafia R. Graphic Designer Visual Branding > "Automations run smoothly and cut down repetitive work in daily tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) VR Verified Reviewer Operations Lead > "Incredibly powerful third-party tool to automate workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622) Paula G. Engineering Project Manager > "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Ali M. CEO > "The biggest downside for us was pricing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) MN Melissa N. Owner > "It has streamlined and automated many different processes across many different platforms and softwares we use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) AB Ali B. Owner > "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) Scott U. Maintenance Manager > "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) Scott U. Maintenance Manager > "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) VR Verified Reviewer National Facilities Manager > "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency, and..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475) VR Verified Reviewer Equipment and Instrumentation Service Manager > "Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148603) Scott U. Maintenance Manager > "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628) CD Colin D. Maintenance Planner > "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back -..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225) VR Verified Reviewer Facilities Manager > "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247) CH CHARLES H. Senior Maintenance Manager > "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835) Jason L. Director of Solutions > "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524) ZF Zack F. Product Manager > "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811) Brennen L. Wastewater Supervisor > "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092) CS Collin S. Chief Engineer > "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285) Elena G. Maintenance Manager > "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694) Allen C. Admin > "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611) VR Verified Reviewer National Facilities Manager > "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better decision-making...." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475) MS Michael S. facilities manager > "the calendar feature doesn't show long term projects as good as i would like." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798) AV Anthony V. Project Manager > "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464) TN Travis N. Quality Assurance Manager > "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239) ZF Zack F. Product Manager > "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811) JT Joe T. Plant Engineer > "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were overthinking..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636) VR Verified Reviewer Project Manager > "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569) BP Bhavin P. Mechanical Engineer > "There are some minor glitches that not getting able to reach to root cause." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827) TB Tom B. General Manager > "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048) CM Clint M. Maintenance Manager > "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029) KD Kescia D. Quality Nurse Manager > "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686) JJ Jamillah J. HR Director > "It was a little cumbersome to use when trying to send pay reports to our maintenance crew." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7144521) DM Daniel M. Director of Fabricating and Converting > "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389) GB Gabriel B. Maintenance Technician > "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233) VR Verified Reviewer Facility Management > "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713) ML Michelle L. Senior Accountant > "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005) CC Cody C. Executive Director of Operations > "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907) EY Elizabeth Y. Office Manager > "some of the reports are a little too detailed for us." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257) AV Anthony V. Project Manager > "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464) VST Vikas Singh T. Purchasing agent > "The reporting and analytics features feel limited, especially when trying to generate custom insights." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277) KT Kevin T. Facilities Manager > "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422) BF Brooks F. Director of Continuous Improvement > "The drag/drop features when building procedures are extremely finnicky and make editing things a pain." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389) Smaranda Z. Head of Service > "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491) CG Crystal G. Maintenance planner > "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453) SS Seth S. MECHANC > "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459) JC James C. Infrastructure and Property Manager > "Asset information (serial, model number, warranty, etc.) not showing up on work orders." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159) VR Verified Reviewer Project Manager > "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569) DS Don S. Maintenance manager > "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295) VR Verified Reviewer Maintenance supervisor > "I am happy with the software and allowing use to schedule inspections and stay on top of issues that can been seen by multiple employees." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051649) Brennen L. Wastewater Supervisor > "The mobile app is not as intuitive as the desktop." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092) AG Alex G. Plant Manager > "It allows each plant to customize and implement while still living within the same framework company wide." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7056999) JF Jackson F. Inventory and Logistics > "The past 2 months or so there seems to be more and more problems on the mobile app." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596) DE Daniel E. Plant manager > "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210) JV Joey V. Maint. Mgr > "I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307) DR Dale R. Senior Maintenance Manager > "It keeps us audit-ready, gives us better visibility into downtime causes, and makes PM management way less painful." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7069537) JM Jesse M. Maintenance Manager > "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437) Tanner R. Maintenance Coordinator and Special Projects > "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401) BF Brooks F. Director of Continuous Improvement > "The AI and OEM features are unusable due to inaccurate data." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389) JB James B. VP Event Sales and Facilities > "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121) TH Tom H. Asset Manager > "Sometimes there's an issue with the keyboard not disappearing on the mobile application." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010) LA Leanne A. Controller > "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226) CC Cody C. Executive Director of Operations > "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application,..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907) DT Daniel T. Facility Manager > "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. " [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405) JM Jesse M. Maintenance Manager > "the data import from the original migration was hacked and caused unusable data in the maintainx system." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437) Elena G. Maintenance Manager > "He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694) LD Larry D. Maintenance Manager > "Pulling reports can be time consuming." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148439) CM Chris M. CIO > "The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7048277) KJ Kaleb J. Maintenance Planner > "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069) Tanner R. Maintenance Coordinator and Special Projects > "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401) Dan M. Facilities Manager > "It was a little hard to learn at first switching from another software that I was used to." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040) MB Mark B. Maintenance and Service manager > "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426) CD Conner D. Audit and Data Specialist > "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051) CD Colin D. Maintenance Planner > "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our ready..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225) TN Tiffany N. Customer Care Coordinator > "The exisiting calendar on the website is hard to manage." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038) JV Joey V. Maint. Mgr > "Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307) BM Brian M. Automation Engineer > "At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149701) CG Crystal G. Maintenance planner > "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it..." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453) RR Rafael R. Director of Maintenance - Pressure > "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651) AL Alicia L. VP Finance > "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock levels." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966) MP Mike P. Engineering Supervisor > "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509) NH Natasha H. Operations Manager > "Maintainx is a great way to track all assets, customers and history of machine services." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919) ET Edward T. Corporation Yard Manager > "I don't like the transition when using desktop vs mobile app. " [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319) SW Sam W. Senior Manager - Technical Services > "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768) SD Sonya D. Administrative Assistant > "I don't like that some features are not available via the mobile app." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910) SMD Su-Mari D. OEE Specialist and Digital Systems Administrator > "Their parts inventory management and meter-based maintenance functionality has saved us money!" [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119113) JC Jamie C. Staff Engineer > "this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets." [See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6764911) [View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## User interface [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,049) 4.78 (1,034) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zapier 14/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) MaintainX Top features 32/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/179296/GetMaintainx/#features) ### Recognition Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports MaintainX is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CMMSSoftware (2023)  ### Deployment & support Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MaintainX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zapier - By Zapier - Located in United States - Founded in 2011 MaintainX - By MaintainX - Located in United States - Founded in 2018 ## Popular Comparisons [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (647)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $29.99/month Price $30/month 4.6 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130182-10020406/Zapier-vs-viaSocket) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $29.99/month Price $7.91/month 4.6 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.45 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) $25/month Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,322)](https://www.capterra.com/p/145635/UpKeep/reviews/) $25/month Price $20/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,593)](https://www.capterra.com/p/186749/TaxDome/reviews/) $29.99/month Price $800/year 4.6 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) vs [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 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