# Compare Zapier vs Visio 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and Visio based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-201133/Zapier-vs-Visio

---

# Zapier vs Visio Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierVisio2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,049 reviews](#user-reviews)

Positive

2,923

Neutral

97

Negative

29

[## Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [3,281 reviews](#user-reviews)

Positive

3,105

Neutral

156

Negative

20

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,631 reviews from business process management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Fields

NA

Workflow Management

4.5

Real-Time Updates

NA

Activity Dashboard

4.4

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Customizable Fields

NA

Workflow Management

4.5

Real-Time Updates

NA

Activity Dashboard

NA

Real-Time Data

4.0

User satisfaction

User satisfaction

4.7

User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[3,281](https://www.capterra.com/p/201133/Visio/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

DL

Drew L.

SR SYS Admin

> "It's time saving, and you can save/import/export files in any major format you need."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

DN

David N.

IT Operations Manager

> "Some of the useful templates and icons/shapes are locked behind a paywall which is really annoying."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7142441)

Brian K.

Management Consultant

> "Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7107243)

UA

Usman A.

Lecturer in Engineering

> "Moreover in terms of designing architectures, Visio lacks some features which could help the user in system-level architectural modelling."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

TR

Thomas R.

MGR Technical Training

> "It also allows me to link my diagrams to real-time data sources, and I’ve used it to collaborate on the same document with my team..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799)

TR

Thomas R.

MGR Technical Training

> "What I don’t like about this tool is that it has limited compatibility with some operating systems, which means I can't use it on all my..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799)

AFS

Ahmad Farhad S.

Chief Marketing Officer

> "Microsoft Visio is a powerful diagramming tool known for its user-friendly interface, extensive templates, and seamless integration with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361)

PB

Paul B.

Business Analyst

> "Lack of variety in available shapes and connectors. Whilst this does keep a consistency between graphics created by different users, I find..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6564687)

IIMN

Ing. Ind. Manuel N.

Industrial Engineer

> "Utility that allows you to create diagrams, organization charts, designs, the creation and connection of forms is automatic and simple, such..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6409870)

UA

Usman A.

Lecturer in Engineering

> "There are little to no debugging and checking tools available which can debug or find errors in the connection being made."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

SN

Suraj N.

Inside Product Specialist

> "Visio's key advantages include its user-friendly interface, high-definition stencils, extensive template library, seamless integration with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6620531)

SF

Sandy F.

Engineering

> "Steep learning curve for new users, custom shapes and shape data can seem overly complicated"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6555076)

DL

Drew L.

SR SYS Admin

> "I like being able to have one program that can handle all of my design needs, from one pane of glass."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

AA

Amir A.

Administrative

> "Microsoft Visio can be expensive, and its user interface may feel outdated compared to newer diagramming tools."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6570949)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I like the most about microsoft visio is its ease of use with intuitive UI, drag-and-drop functionality, wide range of templates and shapes,..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609192)

Jesse Z.

Software Engineer

> "Additionally, when adding lines, it is sometimes hard to get them straight."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6887779)

MF

Marcos F.

computer technician

> "The ease of creating network diagrams and a huge library of ready-made templates, you can find any type of drawing already semi-ready"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6792912)

AH

Alex H.

Service Delivery

> "Modifying shapes is sometimes inconsistent and making connections between steps can be slow"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162)

JC

Jessica C.

IT Support Technician

> "It allows me to easily pull visio images on the product that I need and I can create a realistic network diagram."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6449492)

VR

Verified Reviewer

Data Analyst

> "It lacks the desktop version to support real-time collaboration."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6557484)

ZH

Zach H.

Senior Systems Analyst

> "Visio is a great tool for creating diagrams and other types of visuals to communicate technical processes in ways that other Microsoft..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534766)

VR

Verified Reviewer

Senior Software Architect

> "The connectors are clumsy to work with."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6869821)

AFS

Ahmad Farhad S.

Chief Marketing Officer

> "It supports real-time collaboration, data linking for dynamic updates, and advanced features like process modeling."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361)

AS

Annie S.

Buyer

> "This slows things down, which isn’t ideal when working under retail deadlines."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609694)

CC

Cody C.

CSR

> "Visio in my opinion is worth every cent, if you are working on a presentation or training new hires, this is your go to for being able to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6828541)

AS

Adam S.

Founder

> "Lastly, when I upload a large amount of data, it takes quite a while to process."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6328547)

NR

Nitheen R.

Product Owner

> "Visio is very good for designing the workflow and very useful to draw network diagrams and these can be used to explain the connectivity with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6325001)

VR

Verified Reviewer

Software Engineer

> "It lacks a lot of features and feels outdated compared to software like Miro or Figma."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6308199)

TA

Tolga A.

Marketing Executive

> "I've been using Microsoft Visio for several years to create flowcharts, organizational charts, and technical diagrams, and overall, it's an..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534076)

CD

Caleb D.

Project Manager

> "The pricing model for Visio (and Microsoft 365 in general) is so confusing."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373)

DL

Drew L.

SR SYS Admin

> "If you want a solid design solution that is currently the industry standard, you should absolutely go with Visio!"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

JH

Jack H.

IT Technician

> "Somewhat unituitive at times and license cost can be pricey."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6461666)

DY

David Y.

Owner

> "I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying projects to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7029268)

LMT

Lisa Marie T.

Student

> "THE EXPERIENCE WHEN THE FIRTS TIME I USE THE VISIO IS THAT I CAN'T USE IT WELL 'CAUSE I DON'T KNOW HOW IT WORKS. AND NOW I CAN SAY THAT I..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6352793)

UA

Usman A.

Lecturer in Engineering

> "the three features of shapes, connectors and text makes this software quite important to design from basic to completed diagrams."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

LK

Lauren K.

Operations Manager

> "Viso file is not able to be opened when shared you must convert to a PDF or image and then paste into a word doc."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6280355)

DS

Deepak S.

Specialist

> "Excellent software to create diagrams like High level diagram, Low level Diagram for Network and Network security infrastructure."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6516662)

PS

Pietro S.

Manager

> "not very user friendly, very rigid in terms of selecting and creating tasks/ links, draft versions can only be shared with other licensed..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6164866)

VR

Verified Reviewer

Consultant

> "Visio supports a wide range of diagram types, including flowcharts and organizational charts to be used for my work."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429368)

AS

Abhishek S.

Manager

> "A bit expensive and trial version has limitations."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909)

PV

Prashant V.

System Network Administrator

> "Highly versatile offering a wide range of templates and tools for flowcharts, network diagrams, and process mapping."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6592941)

KJ

Keith J.

Application Analyst

> "learning curve can be a little steep to find where everything is"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534234)

FR

Favio R.

Planning and Scheduling Coordinator

> "It has been very useful to determine the preliminary workflows for the scheduling process and creating work breakdown structures and..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413)

SMT

Soe Moe T.

System Engineer

> "I don't have many, but when I do, it can be challenging for me to make adjustments to a big design with many of shapes and lines; at that..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6217983)

FR

Favio R.

Planning and Scheduling Coordinator

> "It is highly intuitive to use, as it is shares the same interface style as the other Microsoft Office Suite products. When a change is made..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413)

DM

David M.

IT Manager

> "People is not well related with Viewer and cost."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6403767)

RC

Ramesh C.

System Adminidtrator

> "The variety of templates makes it easy to get started, and the integration with other Microsoft Office tools is a big plus for seamless..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6579742)

GB

Gopa B.

Group Manager - Training

> "Post creation the end product looks pretty basic."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6487172)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "I appreciate that it integrates all other Microsoft office products so importing information from Excel and processing it is as simple as ABC."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836)

Federico A.

CFO

> "The main problem with this tool is that the license can be expensive if you are a small company, you cannot share your work to be edited if..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3564345)

HJ

Himanshu J.

Real estate Sales Specialist

> "Extreme helpful platform for making presentations and playing with graphical views for representations to share data to the customers."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6615056)

Adam F.

IT Infrastructure Analyst

> "Limited Export Options: Visio can only export diagrams and flowcharts to a limited number of file formats, which can be a drawback for users..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4585675)

Adam M.

Corporate Coach

> "Especially in my background as a project manager, the ability to not have a learning curve when creating flowcharts to illustrate..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6535200)

MB

Marco B.

IT

> "The Online versions is bad."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6493260)

MF

Mitch F.

HR Business Partner

> "What I liked most about MS Visio was its extensive range of templates and shapes for creating professional diagrams."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6581153)

CD

Caleb D.

Project Manager

> "Actually buying Visio is so much harder than it needs to be."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373)

SP

Stuart P.

Product Manager

> "It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6857570)

MP

Mike P.

Network Admin

> "Web version I think is the worst part."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7040725)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "I love using Visio a lot because it helps me to create diagrams and visualization that are well detailed easily."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836)

Gabriela M.

Support enginner

> "In addition, the workflow in text editing feels slower e.g. compared to Microsoft Word."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4900062)

LM

Lisa M.

Director of Human Resources

> "It’s a versatile tool for creating diagrams and flowcharts, perfect for visualizing complex processes"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6666041)

SC

Shane C.

Network Technician

> "I don't like the watered down web client."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6454465)

Andrew W.

IT Technician

> "Great tool for creating a logical workflows as well as detailed network schematics."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6498203)

Suresh S.

Director IT Infrastructure & Security Information

> "There isn't much that i dislike about the product although some downtime was experienced while working with bigger diagrams that can be..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___5086354)

VR

Verified Reviewer

Technical Consulting Engineer

> "It makes beautiful diagrams and flow charts, and helps visualize operations."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6412018)

Ruchir A.

Cloud Support Engineer

> "The application runs a bit slow and tends to take up a lot of PC resources."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6284465)

Kym D.

HR Business Partner

> "When I need an org chart quickly, I can open it and create a professional looking org chart in minutes."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6445402)

PM

Petrica M.

Technical Support Specialist

> "sometimes the files won't open when used within microsoft sharepoint"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6192160)

MK

Mohamed K.

Electrical and Instruments Engineer

> "Powerful diagramming tools, customizable templates, great for detailed technical drawings"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6582282)

AB

Amanda B.

RN

> "It was a bit overwhelming at first to learn."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6486191)

WP

Winston P.

Distribution Center Administrative

> "I had a good experience creating Flow diagrams, Process diagrams, Macro maps and Cross functional diagram."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429060)

MF

Muhammad F.

Chief Internal Auditor

> "Visio does not allow arrangement of diagram elements automatically, cropping of image is not allowed, usually arrows do not connect properly...."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3813774)

DB

Dariusz B.

Systems Engineer III

> "Microsoft Visio is an excellent diagraming software with lots of features and customization options."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6533276)

KH

Kiran H.

Customer Service

> "I find it expensive compared to others."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6499266)

UA

Usman A.

Lecturer in Engineering

> "Visio is a great tool to generate block diagram, flow charts and schematics."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

IS

Ivy S.

Network Engineer

> "The cost of Visio is outrageous when compared to alternatives, both web-based and standalone apps. "

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6144189)

AS

Abhishek S.

Manager

> "It has strong collection of diagramming tools and Flowcharts is also supported in the basic version."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909)

ZI

Zubairu I.

Administrator

> "Limited online features: Visio does not have a robust online collaboration or sharing features, which can be a disadvantage if you need to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4614478)

AH

Alex H.

Service Delivery

> "Visio is fantastic for making and amending flows, and being able to save them as pdf."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162)

VR

Verified Reviewer

IT Manager

> "Creating custom stencils can be difficult. "

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4897436)

[View Reviews](https://www.capterra.com/p/201133/Visio/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,049)

[Visio](https://www.capterra.com/p/201133/Visio/)

4.54 (3,281)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zapier

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Process Change Tracking
-   Process Modeling & Designing
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Single Sign On
-   Task Management
-   Task Progress Tracking
-   Templates
-   Third-Party Integrations
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

Visio

Top features

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Process Change Tracking
-   Process Modeling & Designing
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Single Sign On
-   Task Management
-   Task Progress Tracking
-   Templates
-   Third-Party Integrations
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/201133/Visio/#features)

### Recognition

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Visio

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Visio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

Visio

-   By Microsoft
-   Located in United States
-   Founded in 1975

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

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4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

vs

[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.23 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/)

$5/month

Price

$7.95/month

4.4

Features

4.2

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/78945-201133/SmartDraw-vs-Visio)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

vs

[Creately](https://www.capterra.com/p/127628/Creately/)[4.43 (216)](https://www.capterra.com/p/127628/Creately/reviews/)

$5/month

Price

$8/month

4.4

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/127628-201133/Creately-vs-Visio)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

vs

[EdrawMax](https://www.capterra.com/p/82970/EDraw-Max/)[4.55 (205)](https://www.capterra.com/p/82970/EDraw-Max/reviews/)

$5/month

Price

$11.5/month

4.4

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/82970-201133/EDraw-Max-vs-Visio)