---
title: "Compare Zapier vs Trello 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zapier and Trello based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello"
page_type: "comparison"
language: "en"
---

# Zapier vs Trello Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierTrello2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

[Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,077 reviews](#user-reviews)

Positive

2,949

Neutral

98

Negative

30

[## Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [23,619 reviews](#user-reviews)

Positive

21,830

Neutral

1,551

Negative

238

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### Connecteam

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### Bitrix24

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User rating

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of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 9,248 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Task Management

4.5

Commenting/Notes

NA

Customizable Reports

NA

Customizable Fields

NA

Real-Time Data

NA

79%Fit

Missing features

Feature ratings

Task Management

4.6

Commenting/Notes

4.7

Customizable Reports

NA

Customizable Fields

4.5

Real-Time Data

4.5

User satisfaction

User satisfaction

4.7

User reviews[3,077](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[23,619](https://www.capterra.com/p/211559/Trello/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams.

Best for

Marketing teams, product management, engineering teams, design teams, startups, and remote teams.

## User reviews

Pros & cons

DS

Daniel S.

Manager

> "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996)

DM

Donnie M.

Chief Revenue Officer

> "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194)

Kartikeya G.

Property Management

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Richard M.

Founder

> "Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

BB

Bonnie B.

Digital Systems Manager

> "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

BB

Bonnie B.

Digital Systems Manager

> "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760)

Tony U.

Head of Growth

> "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

DS

Daniel S.

Manager

> "Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Tony U.

Head of Growth

> "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

YA

Yasser A.

Graphic Designer

> "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

Kartikeya G.

Property Management

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

Richard M.

Founder

> "Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

AB

Ali B.

Owner

> "I have had issues with software API blocking Zap's effectiveness."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

HM

Homan M.

Co-founder

> "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421)

YA

Yasser A.

Graphic Designer

> "This frees up my time for design and client needs so that I can focus on what I love doing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Richard M.

Founder

> "The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

BO

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

SH

Spencer H.

Software Developer

> "Zapier has made it simple to automate tasks between software that normally don’t talk to each other."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

AB

Ali B.

Owner

> "Zapier makes it easy to create custom automations that solve complex problems cost effectively!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

Richard M.

Founder

> "I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

DS

Dave S.

Marketing Assistant

> "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

BndL

Bénédicte L.

CEO

> "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

BndL

Bénédicte L.

CEO

> "The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295)

ZG

Zohreh G.

Senior Product Researcher

> "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

MMU

MD Mohin U.

Manager

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6220263)

EK

Edward K.

App integrations specialist

> "The graphical editing experience is sometimes frustrating."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6463043)

SM

Sowmya M.

Content developer

> "The easy-to-use interface makes it an ideal choice for streamlining repetitive, mundane tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6601932)

MM

Miranda M.

Administrator

> "Zapier is good at filling in the gaps, but not as helpful if you have customizable software to begin with. "

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4001455)

SB

Suzanne B.

Senior Sales Coordinator

> "The ease of use and easy navigation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

Mike K.

Online Marketing Concultant

> "I also found their user interface to be confusing and not very intuitive."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4095215)

PX

Phill X.

Personal Trainer

> "The ability to customise anything is amazing and I will only select IT products that zapier supports."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4580329)

Michelle K.

President and Founder

> "It was not user friendly and it was difficult to use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4544046)

EP

Eric P.

ERP Supervisor

> "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

GFM

Guy Fabrice M.

Gérant

> "High cost for advanced uses, dependence on third-party services, integration limitations, need for technical expertise, no advanced customization,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4523181)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

LP

LISA P.

Owner

> "Sometimes its difficult to get things integrated, complicated process"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6406474)

BW

Bridget W.

CEO Marketing Consultant

> "It was really easy."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

RH

Ryan H.

Creative Manager

> "It can be tricky to use at times."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

SC

Shelby C.

Attorney

> "Zapier was easy to use even though it was unfamiliar to me."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6801053)

Ngalla B.

CEO

> "It's difficult to make changes to a live zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4172863)

KH

Kelly H.

Customer Success Manager

> "Really easy to use, and the AI tool is really handy."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6689938)

SA

Shade A.

Founder

> "Sometimes it can be difficult to manage."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4834688)

CB

Clint B.

Owner

> "I love that’s it’s so easy to use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6751815)

VR

Verified Reviewer

COO

> "In the beginning is not so easy to understand"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4166551)

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

TS

Trevor S.

Operations Consultant

> "Customer serivce has helped me solve my issues and provide recommendations for improvement."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6599194)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Alfredo D.

CTO - Tech lead

> "There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6023391)

FK

Francois K.

CMO

> "We are clients since 2020 and this is not acceptable."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7031997)

NB

Nabil B.

Director

> "Their support are super helpful when you get too stuck."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6537973)

JW

Joe W.

Marketing Lead

> "there isn't as much support as I thought there would be"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6581128)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

Tom L.

Marketing Director

> "Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7114937)

PH

Parker H.

Account Strategist

> "There is no flexibility with respect to customization of board backgrounds and labels, and detailed reporting is possible only with third-party applications, thus adding..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7145819)

CN

Caroline N.

Business analyst

> "The possibility of adding Powerful integrations to other tools, such as text editors or file storage, and creating automation for free (even if limited), brings so much..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7181908)

Mustafa A.

Director

> "While it is excellent for task management, it can feel a bit limited for very complex, large-scale projects that require detailed resource management or native Gantt..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7127449)

Greg W.

Senior Learning Technologist

> "It is incredibly intuitive for onboarding new team members, and the flexibility of the cards allows for a high degree of customization—especially when using Power-Ups to..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7137091)

SM

Sean M.

Chief Editor at deBanked

> "To work around this, you have to install add-ons (called "Power-Ups"), but their integration can sometimes clutter the interface or require extra subscriptions that spoil..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7166288)

Diego G.

Project Manager

> "Overall, Trello offers a very high ROI due to its competitive Pricing model; it provides exactly the right amount of structure for agile coordination without the..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7146470)

ÁLvaro C.

Deploy Manager

> "It's also not possible to link tasks that are dependent on one another, which would be important for knowing whether one task affects another. As the project scales up..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7183579)

Mustafa A.

Director

> "I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7127449)

Kelly M.

Owner

> "I can tell the people behind the software intended for this to be a game changing, life changing software, especially for people like myself who are often disorganized and..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7113082)

PH

Parker H.

Account Strategist

> "The ease of visualization of pipelines on the Kanban board along with the strong Power-Ups functionality and seamless integration with Slack, Google Drive, and Outlook..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7145819)

MS

Marvin S.

Lead Developer

> "There was just too much stuff that needed to live outside of a simple kanban and we started adding on more and more external tools not integrated with Trello which bloated..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7142356)

Kayla H.

Consultant

> "The ability to add checklists, due dates, comments, attachments, and team collaboration tools helps keep communication clear and projects moving smoothly."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7151356)

VR

Verified Reviewer

Product Manager

> "Also, the free version has some frustrating limitations around attachment sizes and automation features. If you want calendar views or more advanced automations, you have..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7078290)

Haley S.

HR Manager

> "The reminders and the ability to tag other Trello users who have linked boards are excellent for ensuring that all parties know the tasks that need to be completed and who..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7124486)

MS

Marvin S.

Lead Developer

> "Unfortunately while it worked great for tracking individual projects it kinda fell short in beeing able to overall organize our team over several projects."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7142356)

Mai M.

Managing Director

> "Trello helps us with workflows, tasks, deadlines and automates actions using its "Butler" automation feature"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7116029)

SR

Samantha R.

Finance

> "It has limited offline access, cluttered boards, weak reporting, can feel basic for complex projects."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7129477)

Haley S.

HR Manager

> "Trello's automated features help easily track high priority tasks, loop in team members, and track completion of large projects."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7124486)

ÁLvaro C.

Deploy Manager

> "I don't think the process of marking a task as completed is very automated — everything remains manual, which means it might not get updated correctly if the person..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7183579)

Seppe H.

CEO

> "My experience has been overwhelmingly positive for creative workflows and small-team coordination. While it’s not the best fit for massive, multi-layered corporate..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7150257)

Seppe H.

CEO

> "Once a project scales beyond a certain level of complexity, the horizontal scrolling becomes a chore and cards start to feel buried."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7150257)

Kartikeya G.

Property Management

> "It has become our go‑to place to see “what’s on deck” across leasing, maintenance, and admin, and I’d happily recommend it to other real estate or service businesses..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7129220)

KW

Kate W.

Office Manager

> "It can get a bit messy if you have too many boards or cards, and it’s not always detailed enough for more complex projects."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7138105)

BD

Brad D.

Maintenance Manager - Amsoil Inc

> "For visually managing production workflows (Kanban method) and the status of machinery on the plant floor, Trello proves highly effective."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7183445)

OK

Olesya K.

CTO

> "When working on complex projects Trello feels basic. And I think some advanced feature like reporting and project tracking could be better."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7164161)

Willy H.

IT PM

> "It's my go-to tool for things like personal to-do lists, planning a quick social media calendar, or handling small projects with a defined beginning and end."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7042337)

RV

Ravi V.

Quality Adviser

> "Trello has its limits and not a good fit for the big projects. when you generate performance reports for the project , it doesnt go much in details also automations are..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7041731)

IL

Issam L.

Freelancer

> "As a Linguistic Specialist, Trello is my primary choice for organizing technical consultancy tasks and ensuring all project deadlines are met efficiently"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7146555)

MC

Mantesh C.

Assistant Digital Marketing Manager

> "The least like tings is once a project expands beyond a certain specific size, the boards can become cluttered and overwhelming to look at."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7168612)

Petru T.

Developer

> "What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7171340)

Muhammad K.

Team Lead - Business Development

> "The free plan doesn't have many advanced features and customer support can be slow at times which is what i liked least about Trello."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7134358)

Kapil S.

Project manager

> "Trello’s features, such as boards, lists, cards, due dates, and checklists, support efficient workflow management."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7087443)

VR

Verified Reviewer

Project Analyst

> "There wasn't much we didn't like while using Trello, the most frequent annoyance was actually just managing how many cards or tickets were on the board at one time."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7115727)

Diego G.

Project Manager

> "We have also started to see the benefits of their AI / Intelligence features (Butler), which help automate repetitive tasks and suggest smarter workflows."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7146470)

MO

Michael O.

Communications Manager

> "Compared to some other project management tools, Trello can feel a little confusing and convoluted, especially when projects become more complex."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7165817)

Ahmed A.

Marketing Officer

> "Trello’s standout feature is its intuitive visual interface, which makes tracking complex projects effortless through a simple drag-and-drop system."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7094448)

Ahmed A.

Marketing Officer

> "The biggest downside is that boards become cluttered and hard to manage as projects grow large, making it less ideal for complex team workflows."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7094448)

Marc S.

Content Expert

> "I love the visual approach of the boards and the ability to organize with a drag or touch - its rare to find an app UI quite so well-designed."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7154952)

AC

Alexander C.

IT Manager

> "It feels limited when managing more complex projects. And some useful features are only available for paid plans."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7169971)

RP

Raxit P.

Senior Programmer Analyst

> "Not only it has very user friendly UI, but it also allows integrations with different tools like Google products, Slack, Jira etc which is a superb plus."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7172130)

Ahmed A.

Marketing Officer

> "Additionally, many essential views like Calendar and Timeline are locked behind paid tiers, limiting the functionality of the free version."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7094448)

Kaleb V.

Clinic Director

> "Trello is an incredibly intuitive, versatile, multi-functional, and collaborative way for me to coordinate projects across multiple platforms."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7142284)

LT

Luciano T.

Customer Service

> "One of the main drawbacks is the limited functionality for complex project management."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7145071)

MC

Mantesh C.

Assistant Digital Marketing Manager

> "Trello is a highly reliable and best tool for managing daily workflows, task management, and keeping teams aligned."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7168612)

DV

David V.

Lead Developer

> "I found the UI to be a little cumbersome to navigate through and could easily become junky and cluttered as well as disorganized as more content is added by multiple..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7044612)

SM

Sean M.

Chief Editor at deBanked

> "It is a highly visual tool that allows any new team member to understand a project's status in less than ten seconds."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7166288)

AB

Alex B.

IT Support Specialist

> "The support. When you hit a wall and need an actual human to help you, it takes way too long."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7145984)

FM

Flavio M.

Senior QA Analyst

> "I can save a lot of time using the "drag-and-drop" task management, also Trello automates repetitive tasks with no need for code, saving team time."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7110690)

SN

Shawn N.

Chief Executive Officer

> "Exporting files has been like pulling teeth with the wrong formats and I hate how pricing all changed for admin seats without anyone saying anything to us."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7078671)

VR

Verified Reviewer

Admin

> "I enjoy how easy it is to collaborate with others, track progress, and stay on top of deadlines. While it may not cover every advanced project management need, for most..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7127305)

KC

Kimberly C.

Administrative Consultant

> "The only con I have is there isn’t an option to set up reminders for tasks that I needed to keep track of"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7066965)

HM

Heather M.

Online Platform Coordinator

> "The board and card system makes it easy to organize tasks, track progress, and quickly understand what's going on at a glance."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7135185)

Lisa P.

Content marketing coordinator

> "Hard to access the search feature if you were looking for a keyword (or if you didn't recall if it was considered a task or a project)"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7069529)

AS

Alisabeth S.

Business Development

> "customer support, features, task tracking and value for the money are all key pieces of why we choose to stay with Trello for our customers."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7051058)

MO

Michael O.

Communications Manager

> "That said, there can be a learning curve, and some workflows feel less streamlined than competing products."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7165817)

AO

Anne O.

Senior Developer

> "It's a good way to track projects without having to go back and search through hundreds of emails -- everything is located in one convenient location."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7114381)

BH

Brooke H.

Academic Tutor

> "My least favorite part of Trello is that many of the useful tools and views (calendar view, timeline view) are not available in the free version."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6826933)

Kayla H.

Consultant

> "I really like the drag-and-drop kanban style boards because they make it easy to visually track progress and keep everything organized in one place."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7151356)

LA

Lecasa A.

Assistant

> "Lack of visualization option on the kanban, like option to add chart, color-coded tags and graph."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6804279)

AD

Alexandre D.

Secretary General

> "The card system works fine in terms of monitoring the actions that the board takes along with any governance."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7151819)

AD

Angel D.

Media Producer

> "Trello is a visual task management tool, so it does lack some of the more advanced reporting and analytics features that you may find in other project management tools."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6638402)

Kaleb V.

Clinic Director

> "Storing documents, images, project details in a centralized place makes it easy to share critical project infrastructure."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7142284)

EH

Erin H.

Marketer

> "That it can get pretty cluttered I suppose but that easily resolved by creating new boards; I also don't like how images are uploaded then appear in the timeline - I'd..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6799159)

VR

Verified Reviewer

Product Manager

> "It removed a lot of friction getting people on the same page since the interface is intuitive enough that team members with different comfort levels with tools can use it..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7078290)

EC

Ellen C.

First Line IT Support

> "Sometimes it can see overwhelming with the amount of cards and lists I have in one workspace."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7015243)

Seppe H.

CEO

> "It has a very low barrier to entry, meaning you can get a team up and running in minutes without needing a PhD in project management."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7150257)

CO

Chioma O.

Owner

> "Their notifications system delays email integration issues, can be inconveniencing most times, which can lead to missed deadline."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6805544)

KB

Katie B.

BA

> "This is a good project management tool , that helps manage tasks, team members and dead lines. "

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7130540)

WD

Will D.

Admin

> "It was okay, and handled some things well, but over all had me very frustrated when it came to trying to make things specifically how I needed my projects to look."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7126000)

Otilde R.

Product Designer

> "By visual dashboards, Trello allows management of design tasks and timelines effectively; it allows the remaining of lines of communication and monitoring of team progress."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6543833)

AO

Anne O.

Senior Developer

> "I won't go back to tracking projects by spreadsheets after this!"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7114381)

TK

Timea K.

Account Planner

> "Absolutely amazing at helping team members manage tasks and have visibility over workloads, help clients keep up to date with the progress of current campaigns, and also..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6580217)

PC

Patrick C.

VP Strategy

> "This can lead to limitations when collaborating externally."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7155998)

SM

Sean M.

Chief Editor at deBanked

> "Relying on the Kanban method with its system of visual lists and cards, using it is disarmingly simple."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7166288)

Sandra J.

Science Communication Technician

> "Compared to more advanced tools, it doesn't have very good reporting and analytics."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7132381)

Ben E.

Marketing and communications executive

> "Trello is a very useful tool to utilise for project management as it will allow anyone to easily manage their tasks."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7183438)

VW

Vanessa W.

Operational Finance

> "What I like least about this tool is that it’s quite limited with certain options, which means I can’t handle more complex projects that require more advanced management."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6575459)

JH

Jena H.

Listing Coordinator

> "With the different power ups, customizable fields, various integrations, and calendar syncing, it is great no matter the use type, work, personal, school, etc."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6829939)

BH

Bryan H.

Director of Technical Operations

> "Some of the basic features won't satisfy people who are accustomed to more robust project management platforms and needs for managing large teams."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6632757)

Petru T.

Developer

> "What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7171340)

DV

David V.

Lead Developer

> "I found the UI to be a little cumbersome to navigate through and could easily become junky and cluttered as well as disorganized as more content is added by multiple..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7044612)

RP

Raxit P.

Senior Programmer Analyst

> "Not only it has very user friendly UI, but it also allows integrations with different tools like Google products, Slack, Jira etc which is a superb plus."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7172130)

VS

Vanessa S.

Research Analyst

> "The visual format might not appeal to users who prefer text-heavy or linear workflows."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6648519)

Diego G.

Project Manager

> "What I like best about Trello is its exceptional UI/UX, which remains one of the most intuitive in the market."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7146470)

Joy K.

VP, GTM

> "Trello is not intuitive and can be complicated to navigate if you have multiple projects happening at the same time. "

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6527929)

Sandra J.

Science Communication Technician

> "Trello makes it easy and smooth to mange tasks and simple project with great visual organization."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7132381)

EB

Emily B.

Occupational Therapist

> "sometimes for projects with many items, the scrolling horizontally can get cumbersome"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6654930)

Mustafa A.

Director

> "I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on..."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7127449)

JR

Joseph R.

Supervisor

> "It is kind off cumbersome to integrate it with other tools"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6689367)

JF

Jennifer F.

Marketing Lead

> "Trello keeps me organized and lets me integrate almost all of my current platforms to store information that I can find easily."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7089199)

Bishal D.

Backend Developer

> "It lacked the third-party integration we needed when managing the project."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___5032249)

Gabby W.

Founder

> "Helpful integrations and automation features through Power-Ups"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7156399)

HP

Himanshu P.

Software testing engineer

> "The main flaw in Trello, in my opinion, is that it doesn't integrate with other programs."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___4855549)

FM

Flavio M.

Senior QA Analyst

> "Integrates quite well with Google Drive Jira and Slack for example."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7110690)

VR

Verified Reviewer

Revenue Ops

> "I wish the integrations were a little more robust-- the SFDC power up leaves a lot to be desired"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___3130337)

Petru T.

Developer

> "My overall experience with Trello has been suprisingly lightweight in a good way."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7171340)

Hayden R.

Graphic Designer

> "This makes it hard to understand what needs doing"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7133465)

SM

Shawntel M.

Digital marketing Officer

> "I loved how easy it was to use and understand and that a lot of things were editable."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7165301)

LW

Laura W.

People Coordinator

> "There isn't a quick how to guide available."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6498210)

VR

Verified Reviewer

Software developer

> "It is easy to use and powerful enough for my use-case."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7176104)

GR

Greg R.

Graphic Designer

> "It's strength is in many ways it's main weakness - a simplified range of tools that can be lacking for more complex needs."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___4746695)

AB

Alex B.

IT Support Specialist

> "Simple, fast, and reliable."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7145984)

Yavuz Selim E.

Consumer Experience Journey Expert

> "The userface is hard to get used to at the beginning."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___5031010)

AS

Alisabeth S.

Business Development

> "customer support, features, task tracking and value for the money are all key pieces of why we choose to stay with Trello for our customers."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7051058)

Muhammad K.

Team Lead - Business Development

> "The free plan doesn't have many advanced features and customer support can be slow at times which is what i liked least about Trello."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7134358)

ML

Martha L.

Payroll and Admin Specialist

> "It was easy to get customer support and response to our messages when we reached out."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7132361)

Nikitha Y.

AI Proposal Intern

> "Customer Support is something I have limited experience with because I have not needed to contact support frequently."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7209594)

VR

Verified Reviewer

Owner

> "Very quick and qualified customer support can’t be noticed positively, very easy to use, it has many features that improve overall experience."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7100064)

SH

Steve H.

Manager

> "The customer support could use some improvement, the response is a little bit slow but i believe it could be better."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6866985)

LMW

Lwin Mar W.

Marketing Director

> "It is a dependable process automation tool whose customer support is reliable."

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___6869080)

WD

Wendy D.

Legal Assistant

> "Customer Support is not friendly and the clients doesn't understand how to use it so you will need to do something about it,"

[See full review](https://www.capterra.com/p/211559/Trello/#Capterra___7005640)

[View Reviews](https://www.capterra.com/p/211559/Trello/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,077)

[Trello](https://www.capterra.com/p/211559/Trello/)

4.53 (23,619)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities

150

Important

Activity Dashboard

120

Important

Zapier

14/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

Trello

Top features

28/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/211559/Trello/#features)

### Recognition

No recognitions have been awarded to Zapier

Trello is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Trello

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

Trello

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

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[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

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4.3

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4.4

4.5

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

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Price

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4.6

Features

4.6

4.3

Ease of Use

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4.5

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4.3

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Contact vendor for pricing

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