# Compare Zapier vs Microsoft Power Automate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zapier and Microsoft Power Automate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130182-227210/Zapier-vs-Microsoft-Power-Automate

---

# Zapier vs Microsoft Power Automate Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZapierMicrosoft Power Automate2/4 selected

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

[## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,049 reviews](#user-reviews)

Positive

2,923

Neutral

97

Negative

29

[## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [236 reviews](#user-reviews)

Positive

214

Neutral

14

Negative

8

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,107 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.4

Commenting/Notes

NA

Customizable Fields

4.1

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.4

User reviews[236](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

3.8

Price starts from

Price starts from

$29.99Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

Best for

Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more.

## User reviews

Pros & cons

FH

Faith H.

Sales Opps

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773)

MM

Michelle M.

Owner

> "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Kartikeya G.

Property Manager

> "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

John C.

Founder

> "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365)

Adrian P.

CEO

> "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

VB

Victor B.

Digital Operations Manager

> "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231)

Kartikeya G.

Property Manager

> "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211)

PG

Patricia G.

Customer Service Lead

> "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

Adrian P.

CEO

> "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838)

DR

Daniel R.

Product Manager

> "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490)

AG

Anna G.

Digital Marketing Manager

> "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

JN

Josh N.

Realtor

> "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

BW

Bridget W.

CEO Marketing Consultant

> "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247)

IS

Ignacio S.

Real Estate Agent

> "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919)

HA

Hayley A.

Marketing Manager

> "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206)

BM

Brandon M.

General Manager

> "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

KK

Kevin K.

Marketing Manager

> "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

PG

Patricia G.

Customer Service Lead

> "The cost can increase if you are going to do complex, multi-step automation."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844)

MS

Michael S.

Marketing Manager

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401)

CL

Caitlin L.

Website Owner

> "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860)

Aaron G.

Membership and Development Director

> "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586)

JN

Josh N.

Realtor

> "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

SS

Sierra S.

Admin

> "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

VR

Verified Reviewer

Sr. People Ops

> "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187)

SZ

Samantha Z.

Director of Operations

> "The programs I needed to connect are not available on Zapier."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816)

JN

Josh N.

Realtor

> "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

NR

Nuria R.

Community Manager

> "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112)

JN

Josh N.

Realtor

> "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442)

KK

Kevin K.

Marketing Manager

> "Debugging complex automations can be tricky, and there can be slight delays in running tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093)

Samuel K.

Ceo

> "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635)

KC

Katherine C.

Chief Operations and Finance Officer

> "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881)

TN

Tim N.

Owner

> "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658)

JM

Jim M.

National Sales Director

> "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971)

Sahil K.

Quality Assurance Lead

> "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

Nicholas B.

MD

> "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

MS

Michael S.

Marketing Manager

> "It helps connect multiple apps and automate repetitive tasks without coding."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065)

RV

Ravi V.

Quality Adviser

> "It is bit expensive and when you start multi step zaps or if you require higher limits."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975)

BF

Britany F.

Office Manager

> "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867)

RH

Ryan H.

Creative Manager

> "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384)

MM

Michelle M.

Owner

> "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

LB

Lauren B.

Lead Content Creator

> "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572)

VR

Verified Reviewer

Operations Lead

> "It has removed a lot of manual work for our team and we continue to build more workflows as we scale."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

AG

Anna G.

Digital Marketing Manager

> "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867)

AP

Akhil P.

Student

> "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371)

AR

Alec R.

Owner

> "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479)

Ederson V.

Systems Engineer

> "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452)

JP

Jonathan P.

CEO

> "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127)

SS

Sierra S.

Admin

> "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915)

MM

Michelle M.

Owner

> "The biggest challenge is that most of my clients struggle with it."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

TA

Tim A.

Strategic Operations Director

> "It allowed us to automate our data transfers, reporting, and reminders."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560)

PM

Pavel M.

Product Manager

> "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070)

MM

Michelle M.

Owner

> "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886)

Tommy M.

Growth Genie

> "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018)

RM

Rene M.

VP of Operations

> "It has allowed me to manage and integrate my CRMs which has reduced double work significantly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372)

Faiz A.

Research Assistant

> "The “pro” features are expensive for a student."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320)

AD

Aaron D.

Tech Specialist

> "The price to value is incredible, you are able to find pre-made automations for the systems you already use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664)

Babatunde O.

SEO Marketer

> "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372)

VR

Verified Reviewer

IT Administrator

> "The broad range of integration capabilities is what makes this service so important."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743)

Nikita V.

Marketing Manager CRM

> "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560)

MN

Melissa N.

Owner

> "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

KW

Kirsten W.

Head of Customer Success

> "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132)

SB

Suzanne B.

Senior Sales Coordinator

> "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000)

DS

Dipak S.

Sr. Developer

> "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447)

RR

Rafia R.

Graphic Designer Visual Branding

> "Automations run smoothly and cut down repetitive work in daily tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682)

CB

Christoph B.

COO

> "This limits the level of complexity for which it can be used."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548)

VR

Verified Reviewer

Operations Lead

> "Incredibly powerful third-party tool to automate workflows."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622)

VR

Verified Reviewer

Python developer

> "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470)

Nicholas B.

MD

> "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814)

Paula G.

Engineering Project Manager

> "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993)

ZG

Zohreh G.

Senior Product Researcher

> "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139)

Ali M.

CEO

> "The biggest downside for us was pricing."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950)

MN

Melissa N.

Owner

> "It has streamlined and automated many different processes across many different platforms and softwares we use."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187)

VR

Verified Reviewer

Sales Consultant

> "For small businesses or individuals, the free plan feels restrictive with limited tasks and features."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605)

BM

Brandon M.

General Manager

> "Zapier allows my leads to come in and be automatically added into my CRM system."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578)

RF

Ritchie F.

Producer

> "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177)

AB

Ali B.

Owner

> "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!"

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195)

Ashley G.

Owner of Digital Ash Agency

> "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong."

[See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488)

Samuel A.

Digital marketing manager

> "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..."

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100)

Sahil K.

Quality Assurance Lead

> "Accessing customer support can be tough and there seems to be a lack of communication around software updates"

[See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067)

[View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

CQ

Connor Q.

IT Team Lead

> "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Tech Lead

> "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Tech Lead

> "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Support Specialist

> "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

MS

Manish S.

AI and Automation Engineer

> "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005)

CQ

Connor Q.

IT Team Lead

> "It can work quite well for approvals and notifications, and simple uncomplicated process automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Support Specialist

> "Some connectors can be unreliable, and more complex automations have a learning curve"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

David R.

Innovation director

> "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067)

VR

Verified Reviewer

Support Specialist

> "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

IT Engineer and Support Analyst

> "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030)

ZP

Zoe P.

Employee

> "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

Lucas H.

Project Manager

> "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

IA

Ibrahim A.

Quality Engineer

> "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

RJP

Ralph Jefferson P.

Application Developer

> "Sometimes it is not responsive and the Classic Design UI was laggy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365)

CQ

Connor Q.

IT Team Lead

> "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

SW

Sam W.

Helpdesk Manager

> "Can be somewhat difficult to configure certain actions due to the level of knowledge needed"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065)

MD

Maximilian D.

BPM

> "It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7141371)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

TB

Tyler B.

Tier Two Technician

> "Power Automate is a fantastic tool that we leverage heavily for task automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231)

NS

Netra S.

Senior RPA Developer

> "Very hard to navigate within the flow if automation flow is very long with many actions"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

GK

Guy K.

Solution Architect

> "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960)

Nishant T.

Sr. Analyst

> "This supports the wave of non-coding. As it offers non-coding feature for automation"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

VR

Verified Reviewer

HR Director

> "I am in HR, so this is not my area of expertise."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

ZP

Zoe P.

Employee

> "What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

TK

Tina K.

Manager

> "Bugs are hard to identify and resolve."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "Has enabled us to automate so many manual processes or reduce the amount of steps taken for specific processes."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

AI

Andrew I.

Program and Financial Officer

> "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120)

VR

Verified Reviewer

HR Director

> "I appreciate that it enables me to automate many of my processes. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

DW

Danny W.

Art Director

> "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating trial..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745)

BP

Brittany P.

Manager

> "Microsoft Power Automate allow me to send task to my employees without being in the office"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

ES

Ed S.

Service Desk Manager

> "The interface and AI features allow non-technical staff to easily create a workflow."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258)

Prince J.

Compliance Specialist

> "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803)

KS

Kris S.

Senior Program Officer

> "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

RG

Ritu G.

Scientist

> "The SAP purchasing processes can also be setup and automated through Power automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871)

VR

Verified Reviewer

Graduate Researcher

> "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

VR

Verified Reviewer

Data Solutions Senior Consultant

> "The integration options are extensive, and the pre-built templates are a lifesaver. Plus, the mobile capabilities and top-notch..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4896218)

VR

Verified Reviewer

Technology Officer

> "There was no way that I could see to port the Desktop version to the Pro version."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

Nishant T.

Sr. Analyst

> "Rich integration strength across MS suit of products"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

AW

Arno W.

Sr Automation Consultant

> "Large RPA tasks are more difficult to process in Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561)

SR

Sandra R.

Coordinator

> "Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders, getting..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5002349)

Allen H.

Lead

> "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111)

NB

Norman B.

Senior Consultant

> "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305)

AP

Anna P.

Developer

> "I've never found the documentation very useful, as they don't include many use cases."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735)

Babatunde O.

SEO Marketer

> "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915)

KS

Kristen S.

Specialist

> "Difficult to learn to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379)

IA

Ibrahim A.

Quality Engineer

> "It helps automate many redundant tasks and requires minimal maintenance once set up."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

VR

Verified Reviewer

Graduate Researcher

> "Some of the videos we watched to learn how to do things ourselves were unhelpful."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

VR

Verified Reviewer

Tech Lead

> "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

TK

Tina K.

Manager

> "We use it for RPA and have neen successful in the implementation for processing."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

TD

Thomas D.

IT Manager

> "Unfortunately, this application's connections are less reliable than you think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453)

DT

Dillon T.

Telecom Engineer

> "Incredibly useful tool to create cloud based scripting using Microsoft products."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790)

VR

Verified Reviewer

Technology Officer

> "I could not download Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

VR

Verified Reviewer

Senior Consultant Technical Specialist

> "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356)

SN

Shivendra N.

Software Developer

> "process is also having some limitation like approval process cant run more thanks 28 days."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

TK

Tina K.

Manager

> "I love that it is no code, low code. And it has a lot of capabilities with various processing needs."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

DD

Daniel D.

Assistant Office Manager

> "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674)

JA

John A.

Service Desk Analyst

> "I use it to power automate forms and documents for ease of use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734)

SR

Sandeep R.

Quality Analyst

> "Mobile application is not fully optimized and lacks several features."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Power automate interface makes the learning curve not as steep as you would think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

SA

Swakin A.

Sr.Engineer

> "Custom connectors are a bit complex to create."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125)

AJ

Abhijeet J.

Lead Consultant

> "Integration with Microsoft - especially with SharePoint and Office apps"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648)

SN

Shivendra N.

Software Developer

> "For developer some time it is inconvenient to debug in case of error"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Tech Lead

> "The representatives tend to be quite knowledgeable and already have a working relation with the security team."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Consultant

> "Not fit for highly complex processes or anything that needs multiple integration points."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719)

NS

Nuno S.

Process Improvement and Report Analyst

> "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556)

MAA

Mary Ann A.

Freelancer

> "I'm just having a hard time to connect my ODBC to SQL connection feature."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975)

VR

Verified Reviewer

Global Solution Director

> "Fantastic functionality, allowing to automate a great deal of tasks. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

Joel M.

VP

> "I don't like that I have to buy a subscription to share my automation scripts with others."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299)

CRT

Claude Real T.

Business Analyst and Graphic Designer

> "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023)

JP

Jed P.

Customer Onboarding Manager

> "The learning curve is a bit long and does take a decent amount of effort if you are not a techie type of person."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2675219)

[View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

## User interface

[Zapier](https://www.capterra.com/p/130182/Zapier/)

4.66 (3,049)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

4.42 (236)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zapier

14/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/130182/Zapier/#features)

Microsoft Power Automate

Top features

23/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features)

### Recognition

Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Microsoft Power Automate

### Deployment & support

Zapier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Power Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zapier

-   By Zapier
-   Located in United States
-   Founded in 2011

Microsoft Power Automate

-   By Microsoft
-   Located in United States
-   Founded in 1975

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[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$29.99/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$15/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-227210/Asana-PM-vs-Microsoft-Power-Automate)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$29.99/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$15/month

Price

$5/month

4.4

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/211559-227210/Trello-vs-Microsoft-Power-Automate)

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$29.99/month

Price

$800/year

4.6

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$15/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-227210/TaxDome-vs-Microsoft-Power-Automate)