--- title: "Compare Zapier vs Salesforce Platform 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zapier and Salesforce Platform based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130182-268338/Zapier-vs-App-Cloud" page_type: "comparison" language: "en" --- # Zapier vs Salesforce Platform Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZapierSalesforce Platform2/4 selected [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,077 reviews](#user-reviews) Positive 2,949 Neutral 98 Negative 30 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [407 reviews](#user-reviews) Positive 360 Neutral 34 Negative 13 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### TaxDome 4.7 (3,622) * * * Starting Price $800.00 Per User,Per Year Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### MuleSoft Anypoint Platform 4.4 (575) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Workato 4.6 (86) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,248 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Task Management 4.5 Commenting/Notes NA Customizable Reports NA Customizable Fields NA Real-Time Data NA \--%Fit Missing features Feature ratings Task Management 4.3 Commenting/Notes NA Customizable Reports NA Customizable Fields 4.4 Real-Time Data NA User satisfaction User satisfaction 4.7 User reviews[3,077](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 User satisfaction 4.4 User reviews[407](https://www.capterra.com/p/268338/App-Cloud/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $29.99Usage Based, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams. Best for With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons DS Daniel S. Manager > "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) DM Donnie M. Chief Revenue Officer > "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Richard M. Founder > "Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) BB Bonnie B. Digital Systems Manager > "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) BB Bonnie B. Digital Systems Manager > "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) DS Daniel S. Manager > "Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) YA Yasser A. Graphic Designer > "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) Richard M. Founder > "Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) AB Ali B. Owner > "I have had issues with software API blocking Zap's effectiveness." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) HM Homan M. Co-founder > "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421) YA Yasser A. Graphic Designer > "This frees up my time for design and client needs so that I can focus on what I love doing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) Richard M. Founder > "The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) SH Spencer H. Software Developer > "Zapier has made it simple to automate tasks between software that normally don’t talk to each other." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) AB Ali B. Owner > "Zapier makes it easy to create custom automations that solve complex problems cost effectively!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) Richard M. Founder > "I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) DS Dave S. Marketing Assistant > "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) BndL Bénédicte L. CEO > "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) BndL Bénédicte L. CEO > "The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) ZG Zohreh G. Senior Product Researcher > "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) MMU MD Mohin U. Manager > "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6220263) EK Edward K. App integrations specialist > "The graphical editing experience is sometimes frustrating." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6463043) SM Sowmya M. Content developer > "The easy-to-use interface makes it an ideal choice for streamlining repetitive, mundane tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6601932) MM Miranda M. Administrator > "Zapier is good at filling in the gaps, but not as helpful if you have customizable software to begin with. " [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4001455) SB Suzanne B. Senior Sales Coordinator > "The ease of use and easy navigation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000) Mike K. Online Marketing Concultant > "I also found their user interface to be confusing and not very intuitive." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4095215) PX Phill X. Personal Trainer > "The ability to customise anything is amazing and I will only select IT products that zapier supports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4580329) Michelle K. President and Founder > "It was not user friendly and it was difficult to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4544046) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) GFM Guy Fabrice M. Gérant > "High cost for advanced uses, dependence on third-party services, integration limitations, need for technical expertise, no advanced customization,..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4523181) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) LP LISA P. Owner > "Sometimes its difficult to get things integrated, complicated process" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6406474) BW Bridget W. CEO Marketing Consultant > "It was really easy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) RH Ryan H. Creative Manager > "It can be tricky to use at times." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) SC Shelby C. Attorney > "Zapier was easy to use even though it was unfamiliar to me." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6801053) Ngalla B. CEO > "It's difficult to make changes to a live zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4172863) KH Kelly H. Customer Success Manager > "Really easy to use, and the AI tool is really handy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6689938) SA Shade A. Founder > "Sometimes it can be difficult to manage." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4834688) CB Clint B. Owner > "I love that’s it’s so easy to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6751815) VR Verified Reviewer COO > "In the beginning is not so easy to understand" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4166551) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) TS Trevor S. Operations Consultant > "Customer serivce has helped me solve my issues and provide recommendations for improvement." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6599194) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Alfredo D. CTO - Tech lead > "There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6023391) FK Francois K. CMO > "We are clients since 2020 and this is not acceptable." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7031997) NB Nabil B. Director > "Their support are super helpful when you get too stuck." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6537973) JW Joe W. Marketing Lead > "there isn't as much support as I thought there would be" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6581128) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) Marc R. Digital Media Specialist > "It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) Bill L. Vice President of Sales and Operations > "Salesforce can become expensive as you add more users, features, and additional tools. While the platform offers a lot of..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) Bill L. Vice President of Sales and Operations > "It helps keep everything organized in one place, makes it easier to automate everyday tasks, and gives teams better visibility into..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) JP Jamie P. Underfloor heating advisor > "Salesforce Platform has met our needs well, providing a reliable, flexible solution for managing data, automating processes, and..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7187641) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) DE David E. Maintenance tech > "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) Bill L. Vice President of Sales and Operations > "We used it for about two years and found it to be a powerful and reliable tool for managing customer information, workflows, and..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) Bill L. Vice President of Sales and Operations > "The biggest drawback for a small business is the cost." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) Marc R. Digital Media Specialist > "What stands out most about the Salesforce Platform is its powerful customization and scalability." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) Jean B. Financial Operations Specialist > "It makes searching for specific cases and customer profiles incredibly fast and efficient." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7179477) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) James W. Salesforce Administrator > "My favorite tool is Flow Builder with its powerful, versatile automation capabilities." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185201) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) James W. Salesforce Administrator > "The Trailhead learning platform, the support, and the community help make it easy to learn and grow as an admin or end user." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185201) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) Marc R. Digital Media Specialist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) CF Cameron F. Director > "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) BB Blake B. Field Inspector > "It makes me feel secure and my information and customer info is safe." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7181264) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) AM ANDREW M. Contractor > "From the development and continual advances to the ease of use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) Daryl Edwine M. method engineer > "This can also lead to additional costs for the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4689602) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) Robbie G. Sales Director > "It's very complicated to use compared to other CRMs, and less cost-effective." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4248551) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) Megan B. Client Experience Process Coordinator > "The deployment process has been a bit difficult because of migrating files over from our previous application" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) IQ Imaad Q. Business Dvelopment Specialist > "A little bit difficult to use at the start." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4496869) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) CF Cameron F. Director > "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) MO Makenna O. Branch Office Administrator > "It’s bright and friendly to look at." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) AF Anne F. Sr Strategy Advisor > "Ubiquitous platform familiar to a wide audience of users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6289029) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) MN Mariana N. LOGISTICS DEVELOPER SENIOR > "I've tried some other platforms and I think this is the most friendly, easy to use and complete platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5079800) RP Rina P. Event Manager > "It's not the most intuitive platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3509009) Marc R. Digital Media Specialist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) IQ Imaad Q. Business Dvelopment Specialist > "A little bit difficult to use at the start." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4496869) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,077) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.36 (407) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities 150 Important Activity Dashboard 120 Important Zapier 14/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) Salesforce Platform Top features 15/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition No recognitions have been awarded to Zapier No recognitions have been awarded to Salesforce Platform ### Deployment & support Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zapier - By Zapier - Located in United States - Founded in 2011 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $25/month Price $7.91/month 4.4 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-268338/JIRA-vs-App-Cloud) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $29.99/month Price $7.91/month 4.6 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $25/month Price $9/month 4.4 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-268338/monday-com-vs-App-Cloud) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $25/month Price $10.99/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/184581-268338/Asana-PM-vs-App-Cloud) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) $25/month Price $800/year 4.4 Features 4.6 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) $29.99/month Price $800/year 4.6 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $25/month Price $5/month 4.4 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/211559-268338/Trello-vs-App-Cloud) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $29.99/month Price $10/month 4.6 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.36 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $25/month Price $29/month 4.4 Features 4.5 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-268338/Connecteam-vs-App-Cloud)