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Cirrus Insight vs Microsoft 365: Which is a better fit?

Updated on February 17th, 2025
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Summary
Key features rated by users
Features selected based on 11,011 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
5.0
Inbox Management
NA
Access Controls/Permissions
4.0
Spam Blocker
NA
Campaign Analytics
NA
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.5
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
User satisfaction
4.2
User reviews113
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
4.1
4.6
User reviews13,829
Ease of use
4.5
Functionality
4.6
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any company can enhance their meeting automation with Cirrus Insight, whether they use Salesforce or not. Those using Salesforce for CRM will get a ton of value from integrating with Gmail or Outlook.

Cloud-based subscription service that brings together the tools by combining apps like Excel and Outlook with cloud services making people in large companies to create and share from any device.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-84b116fd-e753-4a04-c4b1-08d994eeebe0
Will G
Client Success Director
5.0

Will G.: Hi. I'm Will. I'm a vice president of Solutions. I give Cirrus a five out of five, and for more reviews like this, hit the link below. So in the past, we've used tools like Mixmax, as well as some of the email sending within salesforce.com. The main issue for us and for me, and why we chose Cirrus, is that those other tools were either way too manual, that was Salesforce or some of the tracking just wasn't quite as user friendly in Mixmax, as it was in Cirrus Insight. So we chose Cirrus Insight because cost-wise, it made a lot of sense. It's not a high cost to get into, and the same goes for onboarding. It's really simple to get started using the tool and it provides a ton of information. The biggest thing for me is it allows me to use all the power of Salesforce data collection, it's opportunity tracking, but to never have to leave Gmail. I don't have to go into the Salesforce experience, which sometimes frankly, is clunky and not user friendly. I can do it all within Gmail and not have to leave the thing I'm most familiar with. So for us, Cirrus Insight was pretty simple. We're a small team, so I believe five seats is what we started with and we set it up. I'm a problem solver, I guess, I'm a software trainer, so I just played around with it for a few minutes, few hours, and then we started rolling out to other folks. It's really simple to use, even the things that don't always make sense, to get started right away, to track emails, to make sure you're seeing opens and clicks, to tie things to opportunities, to log tasks to Salesforce, all of that is virtually plug and play. And so, the setup was literally play around with it a little bit, check out a couple videos or help center articles, and then we rolled it out to the rest of the team. I think for me, the biggest thing when considering Cirrus Insight is to really think about what you need to do and why you're looking at a tool like Cirrus. So for us, the big things were the email tracking, opens and clicks, login everything to Salesforce, being able to see opportunities and tasks from within the Gmail sidebar. So that's what made it worth the purchase for us. The tool does have things like you can send automated campaigns and stuff like that. Those features aren't quite as strong. So if that's the most important thing to you, is sending out a bunch of mass campaigns, probably not the right tool for you. So, I think the big thing is just to understand why you need it. And for us, again, if you're trying to track emails, track tasks, see opportunities and see opens and clicks, all from within Gmail and still have that sync back to Salesforce, then it's a no brainer. It's an awesome product.

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Pete S
principal
5.0

Pete S.: Hello, I am Peter. I am the owner of Two Paths Investment Partners. We are a family owned real estate business, operating multifamily properties in different states and I use Microsoft 365 and I would rate that a five in terms of my review. Before Microsoft's 365, I was just using some various ancillary products that weren't tied together. I couldn't cut and paste easily. I couldn't really produce professional type documents and when Microsoft 365 was available, not only I was able to connect on the internet and all my devices, but level of my work increased, the professional work. So it's indispensable at this point. I use 365 because it's really the gold standard on the market and it's one that when I make presentations or produce documents for other investors or partners or vendors or anyone like that, they really prefer to have it in that type of format. They can use that. It's easy to share, easy for them to read. So it's really a must have product. Yeah, it was really intuitive. It was really a sort of simple, intuitive process from the start. Getting on and learning and then having the online learning when I needed to find out how to do something, complete a task, improve my documents, it was easy to access through the 365 help Windows or on the internet as needed. So it's been really terrific without needing all kinds of third party IT support. You really can use it for my business. Being a small business, it's, again, fairly indispensable. Yeah, I would recommend 365 for anyone looking to take their business really to a professional level, as well as being able to utilize technology to lower their own costs. It really is sort of a partner in your business. So if you're doing certain tasks or using technology, you can use 365 really to kind of scale your business and grow with you. So it's really applicable for anyone in business or even in your personal life to use technology and able to free your time to do other things and complete tasks.

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User interface
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1 Video
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Cirrus Insight

Top Features
19/45
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Social Media Integration
  • Whitelisting/Blacklisting
  • Workflow Management
See All features
Hide Email Management Software Features -

Microsoft 365

12/45
Show Email Management Software Features +
Cirrus Insight
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cirrus Insight
  • By Cirruspath
  • Located in United States
  • Founded in 2011
Microsoft 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
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