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Cirrus Insight vs Google Workspace: Which is a better fit?

Updated on February 3rd, 2025
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Summary
Key features rated by users
Features selected based on 10,959 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
5.0
Inbox Management
NA
Access Controls/Permissions
4.0
Campaign Analytics
NA
Spam Blocker
NA
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.6
Access Controls/Permissions
4.6
Campaign Analytics
NA
Spam Blocker
4.4
User satisfaction
4.2
User reviews113
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
4.1
4.7
User reviews17,013
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Any company can enhance their meeting automation with Cirrus Insight, whether they use Salesforce or not. Those using Salesforce for CRM will get a ton of value from integrating with Gmail or Outlook.

Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-84b116fd-e753-4a04-c4b1-08d994eeebe0
Will G
Client Success Director
5.0

Will G.: Hi. I'm Will. I'm a vice president of Solutions. I give Cirrus a five out of five, and for more reviews like this, hit the link below. So in the past, we've used tools like Mixmax, as well as some of the email sending within salesforce.com. The main issue for us and for me, and why we chose Cirrus, is that those other tools were either way too manual, that was Salesforce or some of the tracking just wasn't quite as user friendly in Mixmax, as it was in Cirrus Insight. So we chose Cirrus Insight because cost-wise, it made a lot of sense. It's not a high cost to get into, and the same goes for onboarding. It's really simple to get started using the tool and it provides a ton of information. The biggest thing for me is it allows me to use all the power of Salesforce data collection, it's opportunity tracking, but to never have to leave Gmail. I don't have to go into the Salesforce experience, which sometimes frankly, is clunky and not user friendly. I can do it all within Gmail and not have to leave the thing I'm most familiar with. So for us, Cirrus Insight was pretty simple. We're a small team, so I believe five seats is what we started with and we set it up. I'm a problem solver, I guess, I'm a software trainer, so I just played around with it for a few minutes, few hours, and then we started rolling out to other folks. It's really simple to use, even the things that don't always make sense, to get started right away, to track emails, to make sure you're seeing opens and clicks, to tie things to opportunities, to log tasks to Salesforce, all of that is virtually plug and play. And so, the setup was literally play around with it a little bit, check out a couple videos or help center articles, and then we rolled it out to the rest of the team. I think for me, the biggest thing when considering Cirrus Insight is to really think about what you need to do and why you're looking at a tool like Cirrus. So for us, the big things were the email tracking, opens and clicks, login everything to Salesforce, being able to see opportunities and tasks from within the Gmail sidebar. So that's what made it worth the purchase for us. The tool does have things like you can send automated campaigns and stuff like that. Those features aren't quite as strong. So if that's the most important thing to you, is sending out a bunch of mass campaigns, probably not the right tool for you. So, I think the big thing is just to understand why you need it. And for us, again, if you're trying to track emails, track tasks, see opportunities and see opens and clicks, all from within Gmail and still have that sync back to Salesforce, then it's a no brainer. It's an awesome product.

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Eugene L
President
5.0

Eugene L.: Hi, my name's Eugene. I am the owner of a commercial real estate company. We have about five people within our company. And I give Google Workspace five out of five. I used Microsoft Teams before, and where Microsoft Teams and Google Workspace have similar functionality, I just found Google Workspace to be more user-friendly across all my employees in different departments. I chose Google Workspace for my businesses because of how user-friendly it is and how cost-effective it is. Onboarding Google Workspace was actually pretty easy. I started with the email functionality, our main form of communication with both clients and tenants alike with our commercial real estate business. And then, as we worked through that system, we started using the drive. We started using cloud functionality, Google Workspace Docs, spreadsheets, etc. For those of you looking to integrate Google Workspace into your business, I highly recommend making sure that you're aware of how to integrate your website with Google Business and how that works to improve your business, as well as get reviews, etc.

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User interface
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Cirrus Insight

19/45
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Social Media Integration
  • Whitelisting/Blacklisting
  • Workflow Management
See All features
Hide Email Management Software Features -

Google Workspace

Top Features
30/45
Show Email Management Software Features +
Cirrus Insight
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Workspace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cirrus Insight
  • By Cirruspath
  • Located in United States
  • Founded in 2011
Google Workspace
  • By Google
  • Located in United States
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