--- title: "Compare LeadSquared vs Pipedrive 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare LeadSquared and Pipedrive based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130199-132666/LeadSquared-vs-Pipedrive" page_type: "comparison" language: "en" --- # LeadSquared vs Pipedrive Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LeadSquaredPipedrive2/4 selected [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [## LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [167 reviews](#user-reviews) Positive 144 Neutral 15 Negative 8 [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [3,062 reviews](#user-reviews) Positive 2,859 Neutral 139 Negative 64 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Act! 3.9 (933) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 72% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.3 Activity Dashboard 1.0 Contact Database 3.8 Data Import/Export 4.1 80%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.4 Activity Dashboard 4.3 Contact Database 4.4 Data Import/Export 4.5 User satisfaction User satisfaction 4.3 User reviews[167](https://www.capterra.com/p/130199/LeadSquared/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.3 User satisfaction 4.5 User reviews[3,062](https://www.capterra.com/p/132666/Pipedrive/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for LeadSquared is used by 1,600+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency. Best for Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## User reviews Pros & cons SY Shikha Y. Business Development Associate > "My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___7116388) JM Jahnavi M. Counsellor > "Call quality was not good, we will not receive verified leads more" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) MN Mayank N. Executive > "Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057) BH Bryan H. Operations manager > "The system would send out appointment reminders with the wrong time and that happened more than once even after i..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) MN Mayank N. Executive > "It also offers high customization, integrates with various tools, and provides detailed reporting and analytics." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057) Abel A. Agent > "the installation process took longer than expected and also lacked self-customization options" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) VR Verified Reviewer Associate Product Manager > "A variety of features like forms/automations/processes facilitate lead tracking and boost sales." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999) Altaf K. Zonal Business Head > "Their customer service is abysmal, showing a lack of concern for the issues we faced." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) VR Verified Reviewer Director of Marketing > "I love that the system is completely (for the most part) customizable to our needs, from the reporting to where..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6234081) FS Faizan S. Real Estate > "we have paid but its still we can not use it and leads we upload to work all gone." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6086226) Ramnaresh Y. Academic Counselor > "The platform also provides mobile access and strong customer support." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567) BH Bryan H. Operations manager > "Was told many times that things were in development but never made the date that they were supposed to be finished." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) Ramnaresh Y. Academic Counselor > "It's great for businesses looking to streamline their lead generation and sales processes." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567) BH Bryan H. Operations manager > "Too many issues and broken promises during the sales process." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) Abel A. Agent > "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) BH Bryan H. Operations manager > "I had many issues and upper management didnt respond." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) VR Verified Reviewer Associate Product Manager > "Very effective lead and activity management." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999) BH Bryan H. Operations manager > "Asking for help was hard to get things corrected." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) VR Verified Reviewer Senior Data Analyst > "Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4638237) MC Mayurica C. Chief Marketing Officer > "There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options." [See full review](https://www.capterra.com/p/130199/LeadSquared/#SoftwareAdvice___4380932) VR Verified Reviewer CTO > "The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4646772) Altaf K. Zonal Business Head > "I found nothing to like about LeadSquared; my experience has been incredibly frustrating." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) JM Jahnavi M. Counsellor > "Easy to work to filter the data, to connect" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) RM Rajesh M. VP Finance & Accounts > "Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247) JM Jahnavi M. Counsellor > "Managable, easy to work, easy to apply filter & easy to sent bulk mails" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) VR Verified Reviewer Marketing Manager > "Little disappointed in marketing automation capabilities." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4247021) Abel A. Agent > "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) MS Mahara S. Team Lead > "Not supportive we lower model devices." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059) Sarah F. Chief Marketing Officer > "We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4399931) AS Aditya S. Business Development Executive > "The CRM interface loading speed is different and it has been no improvement in the Contact center systems." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) SB Samidha B. Product Manager > "The ease of doing few things like automation,dynamic form creation etc ensures quick execution." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4626076) RM Rajesh M. VP Finance & Accounts > "Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247) SS Shailesh S. Manager in sales > "The most liked thing is that councellor should have to dispose properly." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6472431) DSS Dr Sejal S. Director > "Marketing teams support is very very poor to retain old customer, needs to be improved." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678794) MS Mahara S. Team Lead > "Simple and effective software for maintaining all kinds of sales & marketing activates." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059) SS Shari S. Career Counselor > "I didn't face any severe issue till now. But sometimes mobile app got to hang." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675843) Ashutosh S. Vice President > "I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4621294) VS Vaishnav S. Inside sales > "Only call disposition is easy, remaining everything is very bad, need to improve your software performance" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678969) SB Samidha B. Product Manager > "LSQ product has many features that we do use for lead management." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4626076) PP Preetha P. GM-Operations > "Report area is lil bit confusing." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817) DV Daphne V. Quality Analyst > "Automation and Forms ,Process Designers Mapping on the Correct Field How they are integrated with the User Condition..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3680059) VR Verified Reviewer Hr > "Is a little expensive" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3668548) RR Rajneesh R. Deputy Director Marketing > "Overall, my experience is great with Leadsqaured so far and it's helping me in optimizing my daily process and..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4617014) Abhishek K. Senior Account Manager > "Subscription is expensive" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3442443) RK Roshan K. VP- Marketing > "The team has helped create custom solutions where ever required and has always helped us resolve issues both in the..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3683584) Abel A. Agent > "the installation process took longer than expected and also lacked self-customization options" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) VR Verified Reviewer Marketing Manager > "Overall we are happy with the tool and the way it's helping us in keeping track of our leads." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4247021) AS Aditya S. Business Development Executive > "The CRM interface loading speed is different and it has been no improvement in the Contact center systems." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) VR Verified Reviewer Senior Data Analyst > "Overall, it's an excellent tool for quickly developing powerful custom applications." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4638237) MC Mayurica C. Chief Marketing Officer > "There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options." [See full review](https://www.capterra.com/p/130199/LeadSquared/#SoftwareAdvice___4380932) AS Aditya S. Business Development Executive > "The Dashboard feature is also one of the best features which help to get an overview per our customized layout." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) Altaf K. Zonal Business Head > "I found nothing to like about LeadSquared; my experience has been incredibly frustrating." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) AY Akash Y. Assistant Manager > "Initially we struggle to implement the system in our organisation but with the help of current Account Manager it..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3691991) Altaf K. Zonal Business Head > "Their customer service is abysmal, showing a lack of concern for the issues we faced." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) MS Mahara S. Team Lead > "Best software for field sales and marketing time." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059) BH Bryan H. Operations manager > "I had many issues and upper management didnt respond." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) PP Preetha P. GM-Operations > "As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817) BH Bryan H. Operations manager > "Asking for help was hard to get things corrected." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) AS Aditya S. Business Development Executive > "Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) MS Mahara S. Team Lead > "Not supportive we lower model devices." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059) [View Reviews](https://www.capterra.com/p/130199/LeadSquared/reviews/) Brett B. Founder > "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) D Dovilė Š. Ecommerce Manager > "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) SG Sauve G. Sales Representative > "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569) D Dovilė Š. Ecommerce Manager > "Very disappointing customer experience regarding feature transparency and support." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) D Dovilė Š. Ecommerce Manager > "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) JA Josh A. Co-founder, VP of Marketing > "All the customization can make it difficult to decide how to best implement the services across the company." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697) RM Rick M. Account Manager > "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) MS Marvin S. Product Development Lead > "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) Jonathon B. Senor Content Manager > "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497) AM Andrew M. Founder > "You need to pay for higher levels to even access it and when you do it's still terrible." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738) BC Bobby C. Shipping Coordinator > "I like that businesses can use the platform and schedule meetings easily with customers. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843) Alexander K. CEO > "Refund refused." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) SE Sitav E. Marketing Associate > "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) RM Rick M. Account Manager > "The workflow when going through activities isn't too efficient." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) VR Verified Reviewer Account Executive > "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) KS Kavit S. Consultant > "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) KH Karl H. Member of the board > "Did not use it due to the pricing scheme that they have in use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) D Dovilė Š. Ecommerce Manager > "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) SH Sabrina H. Sales Admin > "I like how it's easy to navigate through, and there are different categories to separate stages of a job." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443) PJ Priyanshu J. Manager > "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636) MD Maria D. Product Marketing Manager > "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973) DL Daniela L. Sales Manager > "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) PW Peter W. Onboarding Manager > "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088) KH Karl H. Member of the board > "I think their pricing packages are quite plain stupid." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) HA Hayley A. Manager > "The swim lane layout for deals is easy to track and gives great visibility." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931) DV Daniel V. Sales > "It requires some experience to create the process properly, is a bit difficult to create all the "funnels"" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939) Ava H. Staff Software Engineer > "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172) JM Japhet M. Creative Director > "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) HO Hannah O. Marketing Manager > "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185) SR Spencer R. Account Manager > "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) MM Mirjam M. Marketing and Communications Manager > "I like how the data on leads, deals, persons and organizations all are can be customized and linked together." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212) NM Nathan M. Marketing Manager > "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Jim P. Fractional Consultant > "Perfect for mid to late(r) funnel client management." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528) DL Daniela L. Sales Manager > "On the downside, the mobile app isn’t as powerful as the desktop version." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) VR Verified Reviewer Marketing Director > "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) MS Michael S. Designer > "Your clients can get lost in the shuffle if you do not schedule a follow up for them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907) SE Sitav E. Marketing Associate > "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) MH Mark H. Owner > "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) DL Daniela L. Sales Manager > "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another...." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) DL David L. CEO > "It’s confusing that you can’t put in contact information for companies." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661) MS Mohammed S. Owner > "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850) Jennifer H. Owner > "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562) MM Meelis M. IT support > "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) Flor C. Software Developer > "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615) NN Nick N. Owner > "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) IE Irma E. Advisor > "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) MH Michelle H. Senior Project Manager > "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) NM Nathan M. Marketing Manager > "Support when they're having server issues, which is all too often." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Brendan C. Business Development Rep > "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630) SS Sofia S. Product Manager Marketing Moda > "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037) EL Elliot L. General Manager > "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) BK Bernardo K. CEO > "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544) MH Michelle H. Senior Project Manager > "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) LH Lucy H. Marketing Manager > "Sometimes a little basic in terms of reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914) VR Verified Reviewer Managing Director > "It’s streamlined our sales process and improved efficiency." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080) VR Verified Reviewer IT and Digital Marketting Head > "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513) KH Kira H. Senior Operations Manager > "It keeps our business running so smoothly and ensures that we never miss anything for our clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965) VR Verified Reviewer Tagie Burton > "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358) AS Amber S. Business Administrator > "Overall, my team and I like using Pipedrive." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) JF Jill F. Office manager > "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553) MB Michael B. Executive > "I like that there’s multiple ways to document details for a client." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6702381) JP Jen P. Sales > "Reports and set up can be confusing and difficult." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938) BH Brittany H. Marketing Assistant > "As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6566510) SQ Sarah Q. Designer > "I find the interface busy and not too user friendly" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095) Brett B. Founder > "The platform is flexible, powerful, and incredibly user friendly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) Maxime T. CEO > "difficult to get used to for new users also the fact of paying a lot of money to send grouped emails without the possibility to define..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3847472) NT Nathan T. President > "This helps me stay organized with different tasks and projects." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6734579) OP Oyaro P. Research assistant > "The cost is a little bit expensive compared to any other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264) SB Samuel B. CTO > "Nice interface for business and prospects management" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6469800) SQ Sarah Q. Designer > "I find the interface busy and not too user friendly" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095) Aleksey D. Chief Business Development Officer > "Our CRM boasts an intuitive interface and seamless integration with Zapier." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4789661) ZB Zeynel B. Social Media Manager > "Additionally, there are some issues with the user interface that can be confusing at times." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4418712) EL Elliot L. General Manager > "Pipedrive's interface is user-friendly and easy to navigate." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) MH Michele H. Accountant > "It was a bit clunky and could do with a more friendly interface." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4346228) AS Aimee S. Director > "No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3853677) D Dovilė Š. Ecommerce Manager > "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) Brett B. Founder > "The platform is flexible, powerful, and incredibly user friendly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) VR Verified Reviewer General Manager of Manufacturing > "They offer some wonderful tutorials to aid with anything that may arise." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6515600) JF Josep F. Digital Strategy > "Is not easy to link with ERP or Billing Platform." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4462712) RM Rick M. Account Manager > "Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) MG Maud G. Digital Marketing & Communications Manager > "Hard to understand." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4140111) KH Karl H. Member of the board > "Easy to use and many possibilities, similarly the UX is good and many additions." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) D Dovilė Š. Ecommerce Manager > "Very disappointing customer experience regarding feature transparency and support." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) MB Michell B. auto sales > "Pipedrive lets our customers do there quote online with ease." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) HC Heather C. Social Media Director > "The guides and support team really helped me out every time i got stuck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6852825) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) Jay W. Principal > "The support team via the chat service has been of great assistance." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6547542) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) [View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) ## User interface [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) 4.26 (167) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) 4.53 (3,062) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important LeadSquared 24/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/130199/LeadSquared/#features) Pipedrive Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/132666/Pipedrive/#features) ### Recognition No recognitions have been awarded to LeadSquared Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support LeadSquared Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pipedrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details LeadSquared - By LeadSquared - Located in United States - Founded in 2012 Pipedrive - By Pipedrive - Located in United Kingdom - Founded in 2010 ## Popular Comparisons [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-130199/Salesforce-vs-LeadSquared) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $19/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130199-152373/LeadSquared-vs-HubSpot-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $19/month Price $20/month 4.3 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130199-155928/LeadSquared-vs-Zoho-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $19/month Price $14/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Contact vendor for pricing Price $7/year 4.2 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130199-204998/LeadSquared-vs-Bigin-by-Zoho-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $19/month Price $7/year 4.3 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Contact vendor for pricing Price $250/month 4.2 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130199-210630/LeadSquared-vs-Kylas) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $19/month Price $250/month 4.3 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132666-210630/Pipedrive-vs-Kylas) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.2 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130199-157279/LeadSquared-vs-Dynamics-365) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $19/month Price $14.99/month 4.3 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)