# Compare LeadSquared vs AlayaCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LeadSquared and AlayaCare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130199-147424/LeadSquared-vs-AlayaCare

---

# LeadSquared vs AlayaCare Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LeadSquaredAlayaCare2/4 selected

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

[## LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

144

Neutral

15

Negative

8

[## AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Starting Price

$1000.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [188 reviews](#user-reviews)

Positive

151

Neutral

27

Negative

10

## Summary

* * *

Features in Higher Education Software

Best performer

24 / 37

Only LeadSquared

-   Admissions Management
-   Alumni Management
-   Chat/Messaging

14 / 37

Only AlayaCare

-   Assessment Management

User satisfaction

User satisfaction

4.3

User reviews[167](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

User satisfaction

4.1

User reviews[188](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1000Per Month

-   Free version
-   Free trial

Best for

Best for

LeadSquared is used by 2000+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency.

Best for

Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs

## User reviews

Pros & cons

SY

Shikha Y.

Business Development Associate

> "My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___7116388)

Altaf K.

Zonal Business Head

> "Their customer service is abysmal, showing a lack of concern for the issues we faced."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926)

MN

Mayank N.

Executive

> "Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057)

JM

Jahnavi M.

Counsellor

> "Call quality was not good, we will not receive verified leads more"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

MN

Mayank N.

Executive

> "It also offers high customization, integrates with various tools, and provides detailed reporting and analytics."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057)

BH

Bryan H.

Operations manager

> "The system would send out appointment reminders with the wrong time and that happened more than once even after i told..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

VR

Verified Reviewer

Director of Marketing

> "I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6234081)

Abel A.

Agent

> "the installation process took longer than expected and also lacked self-customization options"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

VR

Verified Reviewer

Associate Product Manager

> "A variety of features like forms/automations/processes facilitate lead tracking and boost sales."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999)

FS

Faizan S.

Real Estate

> "we have paid but its still we can not use it and leads we upload to work all gone."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6086226)

Ramnaresh Y.

Academic Counselor

> "The platform also provides mobile access and strong customer support."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567)

Altaf K.

Zonal Business Head

> "I found nothing to like about LeadSquared; my experience has been incredibly frustrating."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926)

Ramnaresh Y.

Academic Counselor

> "It's great for businesses looking to streamline their lead generation and sales processes."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567)

BH

Bryan H.

Operations manager

> "Was told many times that things were in development but never made the date that they were supposed to be finished."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

Abel A.

Agent

> "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

BH

Bryan H.

Operations manager

> "Too many issues and broken promises during the sales process."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

VR

Verified Reviewer

Associate Product Manager

> "Very effective lead and activity management."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999)

RM

Rajesh M.

VP Finance & Accounts

> "Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247)

VR

Verified Reviewer

Senior Data Analyst

> "Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4638237)

BH

Bryan H.

Operations manager

> "I had many issues and upper management didnt respond."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

VR

Verified Reviewer

CTO

> "The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4646772)

BH

Bryan H.

Operations manager

> "Asking for help was hard to get things corrected."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

SS

Shailesh S.

Manager in sales

> "The most liked thing is that councellor should have to dispose properly."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6472431)

AS

Aditya S.

Business Development Executive

> "The CRM interface loading speed is different and it has been no improvement in the Contact center systems."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

JM

Jahnavi M.

Counsellor

> "Easy to work to filter the data, to connect"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

RM

Rajesh M.

VP Finance & Accounts

> "Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247)

DV

Daphne V.

Quality Analyst

> "Automation and Forms ,Process Designers Mapping on the Correct Field How they are integrated with the User Condition it..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3680059)

MC

Mayurica C.

Chief Marketing Officer

> "There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#SoftwareAdvice___4380932)

JM

Jahnavi M.

Counsellor

> "Managable, easy to work, easy to apply filter & easy to sent bulk mails"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

DSS

Dr Sejal S.

Director

> "Marketing teams support is very very poor to retain old customer, needs to be improved."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678794)

RK

Roshan K.

VP- Marketing

> "The team has helped create custom solutions where ever required and has always helped us resolve issues both in the..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3683584)

SS

Shari S.

Career Counselor

> "I didn't face any severe issue till now. But sometimes mobile app got to hang."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675843)

Abel A.

Agent

> "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

VS

Vaishnav S.

Inside sales

> "Only call disposition is easy, remaining everything is very bad, need to improve your software performance"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678969)

AS

Aditya S.

Business Development Executive

> "The Dashboard feature is also one of the best features which help to get an overview per our customized layout."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

VR

Verified Reviewer

Marketing Manager

> "Little disappointed in marketing automation capabilities."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4247021)

AY

Akash Y.

Assistant Manager

> "Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3691991)

MS

Mahara S.

Team Lead

> "Not supportive we lower model devices."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059)

Sarah F.

Chief Marketing Officer

> "We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4399931)

PP

Preetha P.

GM-Operations

> "Report area is lil bit confusing."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817)

PP

Preetha P.

GM-Operations

> "As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817)

VR

Verified Reviewer

Hr

> "Is a little expensive"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3668548)

AS

Aditya S.

Business Development Executive

> "Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

Abhishek K.

Senior Account Manager

> "Subscription is expensive"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3442443)

Deepa K.

Campaign Specialist

> "The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3738427)

VR

Verified Reviewer

Director

> "Not very friendly."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___2357755)

[View Reviews](https://www.capterra.com/p/130199/LeadSquared/reviews/)

MB

Mehwish B.

CEO

> "It helps us manage scheduling, documentation, and client care efficiently while ensuring compliance and quality service delivery."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

HL

Hari L.

Finance Manager

> "In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024447)

ZK

Zach K.

System Administrator

> "Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

MB

Mehwish B.

CEO

> "Sometimes the system can be slow, and certain features take time to learn or customize for specific agency needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

VS

Victoria S.

General Manager

> "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6845799)

GS

Griffin S.

Quality Assurance Specialist

> "These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

KB

Kelli B.

Manager of Community Support Services

> "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7027269)

GS

Griffin S.

Quality Assurance Specialist

> "There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

SF

Susan F.

Clinical Leader

> "Ability to see schedules, create our own forms and the tracking data we can pull which greatly helps us Accreditation and our metrics..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

SF

Stacy F.

Senior Scheduling Coordinator

> "It’s a struggle to have to wait the 2 hrs for a report to be accurate."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018659)

AD

Andrew D.

CFO

> "Alayacare helped us transition to digital documentation so we have a streamlined process for receiving notes, processing them, and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

JM

Joanne M.

interRAI Care Coordinator

> "Facility Scheduling - employee and client sides are not responsive to each other - requires schedulers to do more work than they..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

UB

Ursi B.

Data System Administrator

> "The ability to add custom fields in some of the areas like demographics for both employees and clients, client contacts and service..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

CA

Carson A.

IT Assistant

> "Some of the permissions are hard to work with as we use a certain type of role for staff but they can't do certain things but if we..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

MB

Mehwish B.

CEO

> "I like that AlayaCare is easy to use and keeps everything in one place—scheduling, client records, and staff management are all well..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

MP

Matthew P.

Director Implementation

> "There seems to be odd glitches that happens in the system that does not hve any reasons and its one offs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774905)

KM

Kayla M.

Scheduling Coordinator

> "There are always new updates and features that we can update and customize for our needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

AF

Andrew F.

President

> "Some UE issues with the mobile app."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024492)

KD

Katherine D.

Operations Manager

> "The account manager and consultant services have been particularly responsive and supportive of our business needs lately, which has..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631420)

VR

Verified Reviewer

Director of Implentation

> "Sometimes when an issue arises, it can be something so small that breaks alot of workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

SG

Steve G.

Director of Social Media and Communications

> "I love how, it is continually improving and keeping tabs on needs and changes within the industry itself."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

ZK

Zach K.

System Administrator

> "Features do not work right out of the box."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

MB

Michelle B.

Clinical Services Manager

> "As a clinical service manager, this makes it easy to identify items of interest and monitor for quality improvement of the different..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433134)

Wendi S.

Operations Manager

> "Data Exploration and the reporting functions are very challenging."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872645)

SS

Suilen S.

Service Corrdinator

> "I enjoyed using AlayaCare and it allows us to schedule for our clients and also see the careplan clearly."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437393)

JL

Jonathan L.

Billing Payroll Accounts Receivable Manager

> "Some bugs include the rate not initially appearing on the invoice until we regenerate it. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433142)

UB

Ursi B.

Data System Administrator

> "The capability to build custom forms help us with our customized workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

KV

KRIZEL V.

Client Care Coordinator

> "Times that alaya making updates and changes to the platform can sometimes disrupt workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6445624)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "What I like most about AlayaCare are the Notable and Patient Risk Dashboard features."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

PR

Peter R.

Executive Director

> "Regarding payroll: payrate variation by client is not accommodated. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

KM

Kayla M.

Scheduling Coordinator

> "I really enjoy all of the scheduling features within AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

CD

Corrie D.

Clinical Manager

> "I have really struggled as a Children's treatment Centre because the software is not designed for our usage."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631402)

KS

Katie S.

Director of Quality and Process Improvement

> "This combination of flexibility and forward momentum makes it an invaluable tool for adapting to the ever-evolving demands of the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

SW

Samantha W.

Private Duty Supervisor

> "We're constantly having to tell them to delete the app and redownload it."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433174)

SF

Susan F.

Clinical Leader

> "bit of a learning curve to use it, our health care workers struggle with many different field but the new photo icons help them"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

DH

Denise H.

Executive Director

> "This becomes 'old fast' when do several schedule changes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631464)

CA

Carson A.

IT Assistant

> "The ability to make custom dashboards and reports are a huge benefit."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

PR

Peter R.

Executive Director

> "Regarding billing: Billing detail is inadequate. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

VR

Verified Reviewer

Director of Implentation

> "works great most of the time and does everything our organization needs for it to do and in certain areas even more."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

DS

Diane S.

Operations Manager

> "Not sure what to say , no negatives to report."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6775021)

SG

Steve G.

Director of Social Media and Communications

> "Being efficient in the basics will be my near future goal."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

AR

Anthony R.

Act. Exec Dir

> "The one-day delay between data input and access to data exploration is a killer and inhibits all aspects of daily business, sometimes..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2576462)

TJ

Tanya J.

Client Care Coordinator

> "The risk factors, which is the new feature of Alaya Care is wonderful, you can even have a comparative analysis ."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437524)

EW

Emily W.

Owner / Director of Clinical Services

> "It is time consuming (many fields are marked as required), and in current state, we are not able to make simple changes to meds such..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

SR

Sara R.

Home Support Manager

> "It's user friendly and the app has been good for my Frontline staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024529)

MZ

Maryanne Z.

General Manager

> "The bill codes are not in alphabetical order in the list (but rather in order of creation which is not user friendly - especially..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

JG

Jay G.

Regional manager

> "I like that i can also see missed visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018655)

KB

Karen B.

Decision Support Consultant

> "Scheduling - cannot get "live" data. If scheduling is working to fill vacant visits, or other issues, they cannot run reports..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557618)

MVA

Maria Victoria A.

Care Manager

> "It is very accessible to the staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024489)

KS

Kelley S.

President

> "For example stat holiday shifts need to be split if the shift goes over night; the system does not recognize even though we added the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

KH

Kerry H.

Executive Director

> "Exceptional level of service and professionalism from our Account Manager and Customer Success Director"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774910)

AP

Ariel P.

On Call Coordinator/Community Nurse

> "I end up opening a lot of screens to find information I need while not losing what I am working on currently and it's a lot of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2569944)

KS

Katie S.

Director of Quality and Process Improvement

> "Over the years, we've navigated various ups and downs, learning and growing along the way. While the path hasn't always been smooth,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

EW

Emily W.

Owner / Director of Clinical Services

> "The meds module also seems to load much more slowly than other modules in AlayaCare, so I often am sort of waiting for the page to..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "Continuing to bring it up at our OHT in hopes to have more partners join."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

MZ

Maryanne Z.

General Manager

> "I do not like the way you have to manually create service codes, bill codes then link them to the service codes. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

TV

Tram V.

Financial Administrator

> "The user-friendly interface ensures that staff can navigate through the system without much training or difficulty."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

PO

Penny O.

Chief Operations Officer

> "We are also experiencing issues with the mobile app in offline mode with clients not found or visits not found. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556954)

SG

Steve G.

Director of Social Media and Communications

> "Wonderful, and hopeful for what the future holds."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

KP

Kim P.

On call coordinator

> "documents are hidden in a file in a folder in sub folder in a tab in a module, its not efficient"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2558914)

BM

Brandis M.

Vice President of Operations and Strategic Management

> "I love the ease of information sharing amongst our field staff and back end office users."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632155)

LJ

Lisa J.

Administrative Assistant

> "Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find ..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546378)

AD

Andrew D.

CFO

> "We've been able to grow much more quickly as a result of the business efficiencies we have achieved."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

SM

Shena M.

AR & Payroll Director

> "We are not able to filter by clock in/out percentage to mass approve visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

BH

Breann H.

Director, Retirement and Community Care

> "They are constantly improving their platform and their customer service is typically responsive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632889)

BL

Briana L.

RPN

> "Not all referrals have been transferred over, trying to find a BRN and CC or physicians contact is difficult or non existent."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

KA

Kris A.

President

> "Excellent support to work within a platform that meets our needs"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631390)

Jalonda R.

Caregiver

> "I have not used the software long enough to have any dislikes, I'm still in a trial period. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2788165)

TV

Tram V.

Financial Administrator

> "Scheduling, billing, and payroll are integrated and easy to use."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

SM

Shena M.

AR & Payroll Director

> "Payroll - we are unable to set up pay rates for specific clients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

JM

Joanne M.

interRAI Care Coordinator

> "Easy access to a shared chart by all Team Members"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

KK

Keerthana K.

Program Coordinator

> "we can only click the up and down arrow key to change the time, which is a time waste."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902)

MN

Madison N.

Clinical Nursing Supervisor

> "It has been very easy to learn with stepping into a new role, it hasn't been over whelming and I really enjoy teaching new staff how..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439430)

BL

Briana L.

RPN

> "There is a lag to the system that takes time out of my day and from my patients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

NP

Nicole P.

HR Administrator

> "I like the wide range of services offered by AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631389)

KS

Kelley S.

President

> "Mobile app usage can be a challenge for the field staff at times."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

KS

Katie S.

Director of Quality and Process Improvement

> "We've been with AC for nearly eight years, and it's been quite a journey, full of both challenges and successes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

CW

Chelsey W.

Operations Supervisor

> "There are no hard stops in the system to prevent issues such as fraud."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546259)

UB

Ursi B.

Data System Administrator

> "Data Explorer 2.0 reporting is easy to use and comprehensive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

DW

Debbie W.

Assist CFO-

> "Reports make it hard to balance monthly sales and posting"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546661)

[View Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/)

## User interface

4.26 (167)

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

4.09 (188)

### Features

LeadSquared

Top features

24/37

-   Activity Dashboard
-   Ad hoc Reporting
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Assessment Management
-   Attendance Management
-   Chat/Messaging
-   Class Scheduling
-   Collaboration Tools
-   Communication Management
-   Curriculum Management
-   Customizable Branding
-   Customizable Reports
-   Document Management
-   Drag & Drop
-   Faculty/Staff Management
-   Financial Aid Management
-   For Higher Education
-   Forms Management
-   Fundraising Management
-   Generative AI
-   Housing Management
-   Learning Management
-   Performance Metrics
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Student Information/Records
-   Student Management
-   Student Portal
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/130199/LeadSquared/#features)

AlayaCare

14/37

-   Activity Dashboard
-   Ad hoc Reporting
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Assessment Management
-   Attendance Management
-   Chat/Messaging
-   Class Scheduling
-   Collaboration Tools
-   Communication Management
-   Curriculum Management
-   Customizable Branding
-   Customizable Reports
-   Document Management
-   Drag & Drop
-   Faculty/Staff Management
-   Financial Aid Management
-   For Higher Education
-   Forms Management
-   Fundraising Management
-   Generative AI
-   Housing Management
-   Learning Management
-   Performance Metrics
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Student Information/Records
-   Student Management
-   Student Portal
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/147424/AlayaCare/#features)

### Recognition

No recognitions have been awarded to LeadSquared

No recognitions have been awarded to AlayaCare

### Deployment & support

LeadSquared

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AlayaCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LeadSquared

-   By LeadSquared
-   Located in United States
-   Founded in 2012

AlayaCare

-   By AlayaCare
-   Located in Canada
-   Founded in 2014

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