# Compare LeadSquared vs Bigin by Zoho CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and LeadSquared based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130199-204998/LeadSquared-vs-Bigin-by-Zoho-CRM --- # Bigin by Zoho CRM vs LeadSquared Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bigin by Zoho CRMLeadSquared2/4 selected [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) [## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price $7.00/year Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [730 reviews](#user-reviews) Positive 712 Neutral 16 Negative 2 [## LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [167 reviews](#user-reviews) Positive 144 Neutral 15 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,542 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.6 Lead Management 4.5 Sales Pipeline Management 4.7 Activity Dashboard 4.5 64%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.3 Lead Management 4.5 Sales Pipeline Management 4.5 Activity Dashboard 1.0 User satisfaction User satisfaction 4.7 User reviews[730](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Ease of use 4.8 Functionality 4.5 Value for money 4.7 Customer support 4.5 User satisfaction 4.3 User reviews[167](https://www.capterra.com/p/130199/LeadSquared/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $7Per User, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. Best for LeadSquared is used by 2000+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency. ## User reviews Pros & cons NG Nabil G. CEO > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) VR Verified Reviewer Co-Founder COO > "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766) AK V. VP - Sales > "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310) Clarisa P. COO > "This can limit the evaluation during the free trial for teams that need stronger process control" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280) IP Ibrahim P. Manager > "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271) OM Obed M. Operations Manager > "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) AB Alison B. Co-Founder > "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674) TK Tigran K. Owner > "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191) NG Nabil G. CEO > "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) MS Morgan S. Marketing and Sales Manager > "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955) SM Sergio M. CEO > "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173) Eduard X. Sales and Business Development > "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) RDM Rahul Dev M. CEO > "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) MA Max A. owner > "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943) AG Amanda G. Office Manager > "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309) LT Laurence T. Director > "Some basic feature you would expect, ie native text messaging is not included." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387) Tamalyn J. Founder > "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213) HH Harry H. Co-Founder > "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132) HB Holly B. Consultant > "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883) HP Helmut P. Geschäftsführer > "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781) BL Brendan L. Operations Director > "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330) LJ Luiz J. Diretor > "The limit of dashboard elements and lack of conversion rate" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486) NV Natalia V. BDM > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) KL Kathy L. CEO > "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761) VR Verified Reviewer CEO > "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447) OM Obed M. Operations Manager > "Forms do not allow editing/updating records" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) SB Salma B. Owner > "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506) MM Mathew M. Implementation Consultant > "The feature set is a little lacking, the UI can be confusing at times" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078) VR Verified Reviewer Digital Marketing Specialist > "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247) DR Daniele R. Administrative Director > "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760) AD Abhilash D. Assistant Manager > "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671) AC Adhith C. Director > "Doesnt allow integration with facebook ads forms" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121) AS Antonio S. Web Designer, SEO, Marketer > "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914) Eduard X. Sales and Business Development > "Iy may lack some advanced customization options." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) RDM Rahul Dev M. CEO > "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) MR Maksymilian R. Co-owner > "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241) PB Piotr B. Key Account Manager > "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297) AB Andrea B. Business and Partnership Associate > "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic option..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812) Wendell N. Managing Director > "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246) VR Verified Reviewer COO > "I believe the only thing is the billing for US companies is not very intiutive." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064) OD Olu D. CEO > "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309) TC Trevor C. none > "Short trial time if you not into IT systems can take a while to set up" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272) KvP Kévin P. CEO > "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455) TF Tahli F. Managing Director > "Doesn't integrate with Zoho Books on the free version" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760) NV Natalia V. BDM > "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) MK Madhvendra K. Director > "Some Customisation is not available." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422) VS Vivan S. marketing Head > "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168) Sneha Y. Sales Executive > "It seems slow to me sometimes and email options seems less." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790) VR Verified Reviewer President > "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230) PR Parthiv R. Founder > "User access/permissions functionality is not very detailed" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775) RDM Rahul Dev M. CEO > "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) WM Wong M. Property Realtor > "Onboarding is less than ideal." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) JT June T. owner > "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032) KL Kathy L. CEO > "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761) PK Peter K. CEO > "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574) LV Laure V. EI > "I cannot add my business email - i will try to contact the sales support" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255) VR Verified Reviewer web developer > "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999) TK Tre K. Owner > "It took awhile to get my email configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622) WM Wong M. Property Realtor > "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) SS Stefano S. Freelance > "It's designed for freelancers and small agencies, so it lacks small features like a time tracker." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422) MB Michael B. Business Dev Manager > "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087) TD Tribhuvan D. BDE > "Too many features are sometimes confusing." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231) BS Brian S. Owner > "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) ND Nick D. VP > "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476) BS Brian S. Owner > "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) AC Alexis C. Technologist > "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284) SH Stephen H. Chief Strategy Officer > "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387) Heather N. CEO > "The way their email toppers and incoming contacts works is a bit cumbersome" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746) VR Verified Reviewer Ceo > "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673) RB Robert B. CEO > "Support is slow to respond." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010) AK Akash K. Product Manager > "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495) VR Verified Reviewer Marketing Manager CRM > "Limited customizing options, overall not so useful from mobile in our case." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387) NB Neha B. BDE > "The tool offers detailed reporting and analytics features, allowing users to track key metrics," [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542) SN Sunil N. Medical Record Review > "Also, the integrations with other Zoho apps can be a bit tricky to set up." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925) BG Bhanu G. Head of Marketing > "It helped me keep track of all my contacts, follow-ups, and deals in one place." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001) HP Helmut P. Geschäftsführer > "The integration of whatsApp is not offered - at least in the free trial version." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781) ŁUkasz B. CEO > "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133) AI Aswadhram I. Business Development Executive > "That's the only thing I found difficult." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945) NG Naveen G. Operations Manager > "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551) JH Jenn H. Business Operations > "The customer support team, while responsive, is not particularly effective at actually resolving issues. " [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892) [View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) SY Shikha Y. Business Development Associate > "My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___7116388) JM Jahnavi M. Counsellor > "Call quality was not good, we will not receive verified leads more" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) MN Mayank N. Executive > "Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057) BH Bryan H. Operations manager > "The system would send out appointment reminders with the wrong time and that happened more than once even after i told..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) MN Mayank N. Executive > "It also offers high customization, integrates with various tools, and provides detailed reporting and analytics." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057) Abel A. Agent > "the installation process took longer than expected and also lacked self-customization options" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) VR Verified Reviewer Associate Product Manager > "A variety of features like forms/automations/processes facilitate lead tracking and boost sales." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999) Altaf K. Zonal Business Head > "Their customer service is abysmal, showing a lack of concern for the issues we faced." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) VR Verified Reviewer Director of Marketing > "I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6234081) FS Faizan S. Real Estate > "we have paid but its still we can not use it and leads we upload to work all gone." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6086226) Ramnaresh Y. Academic Counselor > "The platform also provides mobile access and strong customer support." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567) BH Bryan H. Operations manager > "Was told many times that things were in development but never made the date that they were supposed to be finished." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) Ramnaresh Y. Academic Counselor > "It's great for businesses looking to streamline their lead generation and sales processes." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567) BH Bryan H. Operations manager > "Too many issues and broken promises during the sales process." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) Abel A. Agent > "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) RM Rajesh M. VP Finance & Accounts > "Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247) VR Verified Reviewer Associate Product Manager > "Very effective lead and activity management." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999) BH Bryan H. Operations manager > "I had many issues and upper management didnt respond." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) VR Verified Reviewer Senior Data Analyst > "Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4638237) BH Bryan H. Operations manager > "Asking for help was hard to get things corrected." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975) VR Verified Reviewer CTO > "The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4646772) AS Aditya S. Business Development Executive > "The CRM interface loading speed is different and it has been no improvement in the Contact center systems." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) SS Shailesh S. Manager in sales > "The most liked thing is that councellor should have to dispose properly." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6472431) RM Rajesh M. VP Finance & Accounts > "Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247) JM Jahnavi M. Counsellor > "Easy to work to filter the data, to connect" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) MC Mayurica C. Chief Marketing Officer > "There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options." [See full review](https://www.capterra.com/p/130199/LeadSquared/#SoftwareAdvice___4380932) DV Daphne V. Quality Analyst > "Automation and Forms ,Process Designers Mapping on the Correct Field How they are integrated with the User Condition it..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3680059) DSS Dr Sejal S. Director > "Marketing teams support is very very poor to retain old customer, needs to be improved." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678794) JM Jahnavi M. Counsellor > "Managable, easy to work, easy to apply filter & easy to sent bulk mails" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673) Altaf K. Zonal Business Head > "I found nothing to like about LeadSquared; my experience has been incredibly frustrating." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926) RK Roshan K. VP- Marketing > "The team has helped create custom solutions where ever required and has always helped us resolve issues both in the..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3683584) SS Shari S. Career Counselor > "I didn't face any severe issue till now. But sometimes mobile app got to hang." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675843) Abel A. Agent > "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260) VS Vaishnav S. Inside sales > "Only call disposition is easy, remaining everything is very bad, need to improve your software performance" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678969) AS Aditya S. Business Development Executive > "The Dashboard feature is also one of the best features which help to get an overview per our customized layout." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) VR Verified Reviewer Marketing Manager > "Little disappointed in marketing automation capabilities." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4247021) AY Akash Y. Assistant Manager > "Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3691991) MS Mahara S. Team Lead > "Not supportive we lower model devices." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059) Sarah F. Chief Marketing Officer > "We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4399931) PP Preetha P. GM-Operations > "Report area is lil bit confusing." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817) PP Preetha P. GM-Operations > "As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817) VR Verified Reviewer Hr > "Is a little expensive" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3668548) AS Aditya S. Business Development Executive > "Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184) Abhishek K. Senior Account Manager > "Subscription is expensive" [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3442443) Deepa K. Campaign Specialist > "The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and..." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3738427) VR Verified Reviewer Director > "Not very friendly." [See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___2357755) [View Reviews](https://www.capterra.com/p/130199/LeadSquared/reviews/) ## User interface 4.71 (730) 4.26 (167) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Bigin by Zoho CRM Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features) LeadSquared 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/130199/LeadSquared/#features) ### Recognition Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports LeadSquared is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Bigin by Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LeadSquared Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bigin by Zoho CRM - By Zoho - Located in United States - Founded in 1996 LeadSquared - By LeadSquared - Located in United States - Founded in 2012 ## Popular Comparisons [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $7/year Price $20/month 4.5 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-130199/Salesforce-vs-LeadSquared) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $7/year Price $25/month 4.5 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130199-152373/LeadSquared-vs-HubSpot-CRM) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $7/year Price $14/month 4.5 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130199-155928/LeadSquared-vs-Zoho-CRM) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $7/year Price $250/month 4.5 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.2 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130199-157279/LeadSquared-vs-Dynamics-365) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $7/year Price $50/month 4.5 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Contact vendor for pricing Price $14.99/month 4.2 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130199-178819/LeadSquared-vs-EngageBay-Marketing) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $7/year Price $19/month 4.5 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130199-132666/LeadSquared-vs-Pipedrive)