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IT partner for a diverse array of businesses, including commercial printers, trade printers, print franchisees, packaging providers, garment decorators, and promotional product suppliers.
ROI360 provide web-to-print and artwork creation solutions for printers, agencies and marketing teams. ROI360 help organisations improve efficiency, cut costs and control brand consistency.
I am happy with the product. Their after sales support is improving drastically and have made me gain more confidence in the team.
Its drawbacks, which include sluggish performance, a dearth of templates, subpar customer service, and a lack of advanced editing features, can occasionally make use frustrating.
The best part is they are available during my business hours. I am impressed the way my Account is handled by [sensitive content hidden.
Dislikes about All-in-One Web2Print is hard to think of.
The solution had a solid design that we could build from. We could manage the whole process through one solution and had the ability to customize both the front and back end.
We spoke with different vendors but everyone was missing something or other.
We are also very pleased with the excellent and fast customer service.
I have to give a shout out to the Customer Success/Support team especially [sensitive content hidden. He didn't allow my team to get frustrated or bogged down in the process.
It was a great experience working with ROI360 from initial exploration of the software through to purchasing and ROI360 helping deploy the project for our customer.
All price tickets, bios and nameplates now look exactly the same. Errors on pricing have also been eliminated as they all work from a central spreadsheet that can be uploaded to the software.
Its great way for artwork genration for multiple sites and locations and very easy to use. I also use it for a few accounts to manage stock so customers can call off stock online nice and simple.
Process to download products too long-winded. Multiple steps in ordering materials can be confusing.
The software is enabling us to implement brand consistency all around the business. The customer service team at ROI are fantastic, and always on hand to help out whenever needed.
At times, the admin area is difficult to navigate. However, after a while of using the software, we can usually overcome any difficulties we face.
The platform is very easy to set up and maintain and offers a very robust solution once in place for the end user.
Currently there is not much that I don't like, if I was being picky I would remove a few extra steps from the process to streamline it for the galleries.
DesignNBuy
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