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AIM can be found in retail stores across the U.S. and Canada, including musical instrument, appliance stores, bicycle & fitness, vacuum & sewing, liquor, hobby, golf, resale, consignment & more
Self-care businesses wanting a fully-integrated business management platform that handles everything from scheduling to point of sale - helping businesses boost revenue and increase client retention.
We are a small shop and spent a good amount of time shopping around for the best fit for the best price.
The tech support is not available on Saturdays or evenings, which can be a bummer when something goes terribly wrong during their off hours.
The price point is very affordable and tech help has always been good Bryan is great at what he does.
We experience frequent software shutdowns, though not daily. It is a nuisance when thing will freeze up for no reason or a error will pop up, and you will be forced to restart your software.
It has a TON of functionality of which I use only a small part. But the customer service is outstanding and the flexibility is huge.
We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem.
Very intuitive and easy to set up. Their tech staff is very friendly and super helpful getting you all set up and going.
There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.
The interface is more intuitive than others and easier on the eyes. Client-tracking is useful and loyalty program is very exciting.
Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook.
Overall, this software is user friendly and easy to learn and teach to others. It has a nice visual layout and is reliable.
The delay in reporting when a sale is made can be frustrating.
Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick.
The only thing I have trouble with is not being able to change services/timing after one is booked.
It has allowed greater flexibility and access to my schedule from anywhere. I prefer the mobile application, but the desktop is more comprehensive and very easy to navigate.
Sometime the software lags or crashes but that might also have to do with WiFi.
Destiny L.: Hi, my name is Destiny. I'm an office manager for a beauty company called SEV. SEV is a pretty big company, California-based. We just started expanding in New York. As the office manager. We utilize Boulevard a lot, and I have to say things of everything that has to do with running a beauty business when it comes to scheduling clients, charging clients, and also charging them cancellation fees, which is really important. Boulevard, I'm going to have to say, I give five stars. With SEV, they haven't used any other technology. I think Boulevard pretty much gets the entire concept of what our business does, so I can't really compare any previous softwares to Boulevard. But yeah. I think one of the main reasons, it's how fast it operates. We're very fast-paced business. We take about 100 clients there. We leave little to no room for any space. It's really very back-to-back, and Boulevard just seems to be high functioning when it comes to clicking, moving appointments, scheduling appointments, canceling appointments. It makes everything easier to see on the screen altogether. Personally, I found Boulevard very easy. Everything is clear. I like that Boulevard allows us to use emoticons or emotion cons. That's very helpful for our business to divide which client has specific limitations from other clients. But yeah. The advice I would give to people who want to consider Boulevard as a software for their business is to do it. I think it encompasses everything a business is, from looking at a sales perspective to looking at getting personal to looking at employees and also with clients. It builds better relationships with clients.
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