Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
AIM can be found in retail stores across the U.S. and Canada, including musical instrument, appliance stores, bicycle & fitness, vacuum & sewing, liquor, hobby, golf, resale, consignment & more
Spruce is ideal for: LBM Dealers, Hardware Stores, Home Centers, Kitchen & Bath Showrooms, Plumbing/Electrical/HVAC Supply, Window/Door/Millwork, Tile/Flooring Supply, Masonry/Brick/ Concrete Supply.
We are a small shop and spent a good amount of time shopping around for the best fit for the best price.
The tech support is not available on Saturdays or evenings, which can be a bummer when something goes terribly wrong during their off hours.
The price point is very affordable and tech help has always been good Bryan is great at what he does.
We experience frequent software shutdowns, though not daily. It is a nuisance when thing will freeze up for no reason or a error will pop up, and you will be forced to restart your software.
It has a TON of functionality of which I use only a small part. But the customer service is outstanding and the flexibility is huge.
We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem.
Very intuitive and easy to set up. Their tech staff is very friendly and super helpful getting you all set up and going.
There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.
I love the ease of looking at customer's accounts. I love the posting of accounts payable invoices and paying the invoices.
I struggle with this, maybe once something is voided or deleted it is gone, no recovering it.
What we like most is the ease of using the software and the ability to go paperless.
The fist problem is Spruce has no Payroll. So we figured out a way to handle that.
I have demoed other products and am glad that I remained with Spruce. The support is getting better, and the system is very dependable.
Invested - Digital Paper Weight - Horrible follow through.
We are a specialty supplier, not a hardware or lumber yard, but the Spruce sales person promised they have a robust special order system that would work great for us.
It has definitely been the most frustrating part of our experience thus far. The customer service reps are knowledgeable - there just aren't enough of them to handle all of the calls.
Prioritize real-user-identified key features according to your needs to find your best fit.
AIM
Spruce
Top FeaturesAIM
--
Spruce
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: