---
title: "Compare Method CRM vs Act! 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Method CRM and Act! based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130389-175860/Method-CRM-vs-Act"
page_type: "comparison"
language: "en"
---

# Method CRM vs Act! Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Method CRMAct!2/4 selected

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/)

[## Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Starting Price

$27.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

3.9

Customer Service

4.2

Reviews Sentiment

AP

Based on [143 reviews](#user-reviews)

Positive

116

Neutral

10

Negative

17

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

Based on [933 reviews](#user-reviews)

Positive

674

Neutral

107

Negative

152

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho CRM

4.3 (6,999)

* * *

Starting Price

$14.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### Salesforce Sales Cloud

4.4 (18,810)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

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User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (1,005)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

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User rating

82%

of reviewers  
rated it above 4 stars

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Highest Rated

### Brevo Marketing Platform

4.6 (3,521)

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Starting Price

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Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

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of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.3

Activity Dashboard

4.2

Contact Database

3.6

Data Import/Export

3.7

79%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.4

Activity Dashboard

4.1

Contact Database

4.6

Data Import/Export

4.1

User satisfaction

User satisfaction

4.2

User reviews[143](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

4.0

Customer support

4.2

User satisfaction

3.9

User reviews[933](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

Price starts from

Price starts from

$27Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for QuickBooks businesses in manufacturing, distribution, construction, field services, and more that need a customizable lead-to-payment workflow with connected payments and real-time sync.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

AP

Anita P.

Administrative Assistant

> "Overall, Method has helped us streamline operations, improve visibility across departments,..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7149399)

LR

Laura R.

Operations Manager

> "Things like inserting rows in estimates as well as inserting blank rows are issues that..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7152832)

JS

Joshua S.

President

> "Developing apps and screens that relate to our business specifically has given use more direct..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883)

BM

Brooke M.

Operations Manager

> "We can choose to use one of their accepted payment methods such as Stripe, but these do not..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6780383)

RG

Renny G.

manager

> "Running a business is a lot to remember so logging me every day showing me estimates I've sent..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7159900)

KA

Kelsey A.

Admin

> "One of my least favorite things about Method is some of the issues we have had with QBO..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142035)

PT

Peter T.

Automation Specialist

> "It's also pretty customizable which means you can shape it around how your business actually..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7157100)

Wade M.

Founder

> "After multiple attempts I had to email a general inbox just to get reassigned to \[sensitive..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786)

TF

Tami F.

Operations manager

> "We added field crew two years ago and that has been very easy to get our cruise changed over..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7144630)

EW

Eric W.

Director of Sales

> "Emails unanswered, meetings not attended or often rescheduled, attempts to receive help often..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

JW

Jody W.

COO

> "He was able to assist with all of the customizations we needed."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454)

EW

Eric W.

Director of Sales

> "Lack of features, buggy challenging back end, not as functional as competing CRMs."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

DL

Douglas L.

CFO

> "Reporting abilities are a big step above what I could get out of QuickBooks. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406)

SF

Sean F.

Outside Sales

> "I can say I have had issues with lagging, but I attribute this to weak LTE signal rather than..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6635521)

LR

Laura R.

Operations Manager

> "Customer support is timely and great at helping solve issues."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7152832)

Wade M.

Founder

> "Then their team lead, \[sensitive content hidden\], got involved and offered no solution beyond..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786)

MP

Matt P.

Pet Relocation Specialist

> "Performance and Speed is good (App is slow though)"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7145357)

AM

Andrew M.

President

> "I sent a campaign out to about 1300 and got 20 invalid email responses."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7001328)

JS

Joshua S.

President

> "Also, the chat desk system has proven to be surprisingly responsive. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883)

BL

Brian L.

Territory Manager

> "We have had some issues with information populating correctly from Quickbooks."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563550)

JW

Jody W.

COO

> "Free hour of technical support came in handy"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454)

IT

Irene T.

Production Administrator

> "Can not find a phone number to contact a live person."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6721805)

MH

Mandy H.

Sales and Project Manager

> "I also like being able to customize documents to match our company branding."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563801)

AS

Amber S.

CFO

> "Some basic customizations are not easy to do yourself"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524)

JS

Joshua S.

President

> "Impressive customer service,"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883)

TW

Tessa W.

CEO

> "The app has no offline functionality and it quits sporadically, losing data every week. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357)

DL

Douglas L.

CFO

> "Great - The onboarding process and continuing support was great. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406)

EW

Eric W.

Director of Sales

> "We have struggled to implement it - if we didn't \*need"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

JW

Jody W.

COO

> "Easy to connect Quickbooks"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454)

CE

Cory E.

Owner

> "This has been a complete nightmare."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6824040)

DL

Douglas L.

CFO

> "Ongoing help and support has been great."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406)

TW

Tessa W.

CEO

> "It's clunky, glitchy, and expensive. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357)

DW

Dan W.

Sales Director

> "Pricing is competitive and interface user friendly."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7148616)

SM

Schecky M.

COO

> "We started finding some errors where Method added numbers to blank lines. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

WH

Wendy H.

Project Administration Manager

> "The layout of this CRM makes finding what you are looking for simple and fast. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6571658)

SM

Schecky M.

COO

> "They created 2 invoices from their end, couldn’t replicate the problem and then told us we..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

JM

Jesse M.

Salesman

> "Method organizes everything very well and allows for an easy user experience"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6611926)

JB

Julie B.

Office Manager

> "Only to find out we were outside our 30 day grace period to cancel, so no refund would be..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

JF

Jenna F.

Pet Travel Expert

> "how easy and organized it is, how when we need something changed we are able to get it done..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6678735)

DG

Doug G.

Manager

> "Very poor service. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___5053869)

ES

Eric S.

Sales

> "Excellent tool to use while on the road for Sales Trips."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6532515)

JB

Julie B.

Office Manager

> "Their "who cares" attitude is what we've had to deal with the past 30 days."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

AS

Amber S.

CFO

> "Easy to set up- and fast and efficient customization with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524)

SM

Schecky M.

COO

> "Bottom line: Product does not work as advertised. Would NEVER recommend"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

VH

Vincent H.

Owner

> "The site is very user friendly and my customer support rep is knowledgeable and easy to..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6715921)

JB

Julie B.

Office Manager

> "Horrible. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

CL

Chris L.

Online service

> "Very well organized platform."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6608500)

BH

Brenda H.

President

> "A donor told me that the donation page was down. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3289105)

NM

Nate M.

Marketing Associate

> "I started to use method about 6 months and love it."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6739139)

VR

Verified Reviewer

Sales Operations

> "First and foremost - Your Method instance BREAKS if you delete a custom lookup field."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2742823)

AB

Alison B.

Service Manager Assistant

> "The technical process was quick and efficient. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6750768)

EB

Emmalee B.

Administrator

> "There seems to be a lack in customer support, especially with communication. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3013225)

GD

Gerard D.

Regional Sales Manager

> "Easy to use, easy to update."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6593360)

RA

Rosie A.

Owner

> "I also do not like that the word estimate is what I have to use instead of quote."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2503183)

MO

Mario O.

Technician

> "Quick and easy to learn how to use as well."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263)

AG

ADAM G.

sales

> "the slowness of the system"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2895238)

MO

Mario O.

Technician

> "Quick and easy to transition into."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263)

Wade M.

Founder

> "After multiple attempts I had to email a general inbox just to get reassigned to \[sensitive..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786)

AL

ALI L.

OFFICE MANAGER

> "Excellent customer service, all the time!!!"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6628512)

EW

Eric W.

Director of Sales

> "Emails unanswered, meetings not attended or often rescheduled, attempts to receive help often..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

JN

Julie N.

Sales Support

> "Aside from numerous integrations and apps that allow all of the functions of my job to become..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2791127)

AM

Andrew M.

President

> "I sent a campaign out to about 1300 and got 20 invalid email responses."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7001328)

TB

Taylor B.

Admin

> "We like the sales order feature the best it integrates with quickbooks."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3541163)

CE

Cory E.

Owner

> "This has been a complete nightmare."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6824040)

[View Reviews](https://www.capterra.com/p/130389/Method-CRM/reviews/)

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

Clive B.

Partner

> "does not interact with the new Outlook email system, this means that if you rely on meetings etc being..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185478)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes;..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

LW

Lizzie W.

Project Coordinator

> "The customer service and support offered with Act! makes it one of the best off the shelf CRM systems I've used."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

RL

Raymond L.

Owner

> "It integrates with my Quickbooks Accounting App."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

LW

Lizzie W.

Project Coordinator

> "The customer service and support provided with Act! is far above that of any other system I have used at work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086)

LB

Lori B.

president

> "Tech support told me there is no fix for this."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BA

Bob A.

Sales

> "Have been a longtime user (over 10 years) easy to use and support has been good. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136738)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

SH

Sean H.

CRO

> "Nice interface with easy-to-use features. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___3352668)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MV

Mantas V.

Accountant

> "Very user friendly, everything is on one window and even new user can understand mostly everything, recommend"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___2687745)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

JW

John W.

Sales Representative

> "I have a hard time using Act!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276)

RL

Raymond L.

Owner

> "It integrates with my Quickbooks Accounting App."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793)

LB

Lori B.

president

> "Tech support told me there is no fix for this."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

NL

Nick L.

VP

> "They have helped with the integration of contacts. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MZ

Maggi Z.

Office Manager

> "Sometimes it glitches and had no support from until recently."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710)

MT

Mark T.

President

> "It has been an integral part of my business and has been an important factor in our success."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163)

JB

John B.

Senior Vice President

> "IT service, trouble understanding techs."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

KA

Kevin A.

Sales

> "Been has been using Act for 20+ years; easy to use and dependable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

SM

Sam M.

CEO-Founder

> "Too techy for me."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

4.21 (143)

[Act!](https://www.capterra.com/p/175860/Act/)

3.91 (933)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Method CRM

16/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/130389/Method-CRM/#features)

Act!

Top features

21/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

Method CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Method CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Method CRM

-   By Method Integration
-   Located in Canada
-   Founded in 2010

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$27/month

Price

$20/month

4.1

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130389-152373/Method-CRM-vs-HubSpot-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$27/month

Price

$25/month

4.1

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-130389/Salesforce-vs-Method-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$27/month

Price

$14/month

4.1

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/130389-155928/Method-CRM-vs-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$27/month

Price

$7/year

4.1

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130389-204998/Method-CRM-vs-Bigin-by-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$27/month

Price

$250/month

4.1

Features

4.7

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130389-210630/Method-CRM-vs-Kylas)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$27/month

Price

$50/month

4.1

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/130389-157279/Method-CRM-vs-Dynamics-365)

[Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$30/month

Price

$250/month

3.9

Features

4.7

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-210630/Act-vs-Kylas)