---
title: "Compare TheraNest vs Qualifacts Insync 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare TheraNest and Qualifacts Insync based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130400-144484/TheraNest-Mental-Health-vs-InSync-EMR"
page_type: "comparison"
language: "en"
---

# TheraNest vs Qualifacts Insync Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TheraNestQualifacts Insync2/4 selected

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

[## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

HS

Based on [1,055 reviews](#user-reviews)

Positive

917

Neutral

85

Negative

53

[## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.6

Reviews Sentiment

RF

CH

LB

Based on [392 reviews](#user-reviews)

Positive

358

Neutral

20

Negative

14

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,445 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

EMR/EHR

4.2

Appointment Scheduling

4.3

Charting

4.4

Document Management

4.2

80%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

EMR/EHR

4.3

Appointment Scheduling

4.4

Charting

4.4

Document Management

3.8

User satisfaction

User satisfaction

4.4

User reviews[1,055](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.5

User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities.

Best for

We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy.

## User reviews

Pros & cons

HS

Heather S.

General Manager

> "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

AM

Antoinette M.

Clinical Program Coordinator

> "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

KH

Kamal H.

Psychologist

> "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

AM

Antoinette M.

Clinical Program Coordinator

> "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

LM

Lavinia M.

Licensed Professional Counselor, Owner

> "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625)

CR

Cathlene R.

Clinical Director

> "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204)

HS

Heather S.

General Manager

> "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

JC

Jaylee C.

Owner

> "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272)

DJM

Dr. Joyce M.

Outpatient Therapist

> "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763)

IO

Irina O.

Administrator

> "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521)

HS

Heather S.

General Manager

> "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

KH

Kamal H.

Psychologist

> "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be...."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CV

Chloe V.

Administrative and Billing Assistant

> "General Docs folders help keep documents organized, and the staff chat system makes communication easy."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

JG

Joesy G.

Office Manager

> "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

JG

Joesy G.

Office Manager

> "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

WM

Whitney M.

Therapist

> "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692)

YVONNE L.

Founder and Managing Director

> "I like the color options on the calendar, so staff members know their app'ts without having to search. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678)

MS

Melissa S.

Operations Director

> "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

MS

Melissa S.

Operations Director

> "I love the subscription model where we pay per client group and not per individual clinicians."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

AM

Antoinette M.

Clinical Program Coordinator

> "Theranest is not set up well for clients who are in multiple services with multiple fees."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

TH

Tyler H.

Psychologist

> "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

TW

Tina W.

Administrative assistant

> "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824)

GP

Greta P.

Psychotherapist

> "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726)

LW

Leslie W.

Nurse Practitioner

> "I have had many technical issues including difficulty setting default microphone and camera."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

MT

Madison T.

Student Clinical Mental Health Counselor

> "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

DNM

D'Nicole M.

Therapist

> "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252)

SG

Sarah G.

Licensed Professional Counselor

> "Theranest has been great for me to schedule and document all of my clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457)

Faith L.

Therapist

> "I have issues with clients not being able to log onto a Telehealth session."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301)

LW

Leslie W.

Nurse Practitioner

> "I would also like to be able to order and monitor labs using the platform."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

KH

Kamal H.

Psychologist

> "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

HS

Heather S.

General Manager

> "TheraNest's reporting capabilities also provided useful insights into practice operations."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

TM

Todd M.

Psychotherapist

> "Im very frustrated that the scrolling features often do not work on my Android phone."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

KH

Kamal H.

Psychologist

> "The biggest frustration for me was the number of small but disruptive technical issues."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

KH

Kamal H.

Psychologist

> "Not having to jump between multiple platforms saved time and kept things more organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

JB

Janice B.

CPC-I Mental Health Counselor

> "I like appointment scheduling, easy-to-use notes, and assessments."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661)

KH

Kamal H.

Psychologist

> "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

TH

Tyler H.

Psychologist

> "I appreciate the options to review and resend patient receipts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

YVONNE L.

Founder and Managing Director

> "Overall, the EHR helped me begin my business with a professional look and a sense of order and structure."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678)

MW

Marcia W.

LPC

> "A few years back TN was a little bit clunky to use moving from screen to screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

CW

Claire W.

Licensed Therapist

> "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

SK

Sima K.

Psychotherapist

> "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

SY

Stacey Y.

psychotherapist

> "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081)

MS

Maria S.

LMHC

> "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866)

CV

Chloe V.

Administrative and Billing Assistant

> "I like the updated file organization and clearer navigation."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

AD

Annmarie D.

Therapist

> "TheraNest has become a bit difficult to navigate, even though I like the new set up."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

TM

Todd M.

Psychotherapist

> "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

LC

Laura C.

Counselor

> "The telehealth platform sometimes experiences difficulties during sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360)

KH

Kamal H.

Psychologist

> "What I liked most about TheraNest was how simple and centralized it made my workflow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

JZ

Jennie Z.

CEO and company owner

> "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330)

DB

Dorit B.

Therapist

> "Scheduling appointments is simple, and I can make changes to my schedule without any hassle."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228)

MG

Marilyn G.

psychotherapist

> "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

DS

Dani S.

Assistant Director

> "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

TM

Todd M.

Psychotherapist

> "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

LK

Lori K.

Director

> "I like that the cost is based on the number of clients you're working with as opposed to the number of staff."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "Getting support when something is going wrong can be a bit tedious."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

AB

Adina B.

Owner Aromatherapy Consultant

> "I also like the customizable templates for progress notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286)

KR

Kendra R.

LPCC, RN

> "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756)

AD

Annmarie D.

Therapist

> "The upgrade is easy to manage, however, difficult navigating to the calendar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

KH

Kamal H.

Psychologist

> "Billing worked, but it wasn’t as seamless as I wanted."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

MT

Madison T.

Student Clinical Mental Health Counselor

> "It makes my job easier to click on one thing and have it all be there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

ZG

Zuzanna G.

Mental Health Therapist

> "I hate the new feature with copying notes from last appointment where it copies the last appt's time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479)

DS

Deborah S.

therapist

> "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "I feel like I have to explain the issue multiple times before the issue is understood."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

LW

Leslie W.

Nurse Practitioner

> "AI notes are very helpful with daily charting."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

DH

Denae H.

LMSW

> "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348)

MW

Marcia W.

LPC

> "TheraNest was a great choice for my first EHR system when I opened my own practice."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AJ

Amanda J.

Therapist

> "It's features were lackluster and bare."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7141173)

JV

Jacob V.

Community Support

> "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717)

FL

Frances L.

Admin Assistant

> "I am unable to use the ERA auto post function because it does not work with the payer. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040)

JC

Jaylee C.

Owner

> "TheraNest was easy to learn and gave me everything I needed to run my therapy practice efficiently."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272)

SW

Shauna W.

Owner and therapist

> "The experience knowledge when I don’t know something is unhelpful and difficult to follow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173754)

MB

Marlene B.

Independent Contractor

> "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

NT

Natascha T.

LMFT

> "Document signing can be difficult when individual forms need signature by a client."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

MW

Marcia W.

LPC

> "Using it from the provider side was a smooth transition."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

LS

Leah S.

Therapist

> "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984)

PH

Paul H.

Case Manager

> "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948)

CW

Claire W.

Licensed Therapist

> "Very occasionally there can be minor issues with telehealth sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

YM

Yehia M.

accounting

> "The majority of our workplace demands are met by TheraNest in a single, integrated package."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4733204)

JK

Julie K.

PMHNP

> "There is no interface with a national lab organization like Quest or Labcorp."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128361)

GC

Ginger C.

Account Manager

> "The old interface look was user friendly."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4687543)

NM

Nicholas M.

Clinician

> "TheraNest's "dynamic" forms are not as dynamic compared to other EHR for therapists."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6604912)

JG

Joesy G.

Office Manager

> "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

BW

Brittany W.

Counselor intern

> "It is not very user friendly and could be more simplified."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4189883)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

AG

Anna G.

Rape Response Phone Room Manager

> "It is difficult to use overall."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128342)

RC

Renee C.

Counselor and Play Therapist

> "I love this one-stop therapy shop for therapists and clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6694034)

ME

Megan E.

Owner

> "I found it to be less intuitive than the other EHRs out there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___2954083)

TF

Tammy F.

Case Manager

> "I have used therapist for several months now it has made my job much easier and note writing is quicker, which saves me time that I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4346733)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

TH

Tyler H.

Psychologist

> "As someone who is super busy, I always appreciate convenience and user friendly platforms!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

SK

Sima K.

Psychotherapist

> "TheraNest was quite user friendly which I appreciated the most, unlike Ehana."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "Getting support when something is going wrong can be a bit tedious."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

TH

Tyler H.

Psychologist

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

SC

Sarah C.

Owner, therapist

> "Terrible customer support, especially by director level people."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

[View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

RF

Robert F.

Psychiatrist

> "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038)

CB

Celeste B.

Owner

> "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

CH

Crystal H.

Admin

> "Most reports export to excel making it easier to get the reporting that is being asked for"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277)

CB

Celeste B.

Owner

> "We have pages of glitches and errors that are impacted our payroll and our insurance billing."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

LB

Larry B.

Administrator

> "Has some nice features, enjoy the clinical charting schedule feature"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025)

CB

Celeste B.

Owner

> "We launched when our billing system wasn’t even set up due to the error of the Trainer."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

HA

Hayleigh A.

Doctor

> "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665)

CB

Celeste B.

Owner

> "I can't express the amount of stress it caused my staff and myself."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067)

LB

Lauren B.

Occupational Therapy

> "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396)

TR

Teri R.

Practice Office Manager

> "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508)

JW

Jessy W.

Systems Director

> "I love that we are finally using an EHR that requires little to no workarounds to get the job done!"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183)

MH

Maranda H.

Practice Manager

> "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

MM

Michele M.

Executive Director

> "I like the color scheme and the layout."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985)

PC

Paula C.

OFFICE MANAGER

> "when a client cancels the confirmation should not go out"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920)

SF

Steve F.

Director

> "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127)

SD

Samantha D.

Executive Assistant of Clinical Opersations

> "Technical issues are common and it can take a long time for them to be fixed."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077)

AM

Anna M.

CEO

> "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

DG

Desiree G.

Clinical Director

> "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362)

DA

David A.

Clinic Director and FNP-C

> "It is easy to learn the system and navigate."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739)

VM

Vicky M.

Billing

> "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669)

NG

Nichole G.

Administrative Assistant

> "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

VM

Vicky M.

Billing

> "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669)

HW

Hannah W.

Administration

> "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

MH

Maranda H.

Practice Manager

> "The customer reps do not call when we provide them with times we are available."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

NG

Nichole G.

Administrative Assistant

> "They did work on fixing many of the issues that InSync had, which was very promising and very nice."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

NG

Nichole G.

Administrative Assistant

> "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

MS

Melissa S.

Practice Administrator

> "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081)

NG

Nichole G.

Administrative Assistant

> "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496)

MB

Michael B.

Director of Operations

> "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091)

SM

Stefanie M.

Clinical Director

> "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485)

HW

Hannah W.

Administration

> "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

AM

Anna M.

CEO

> "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

DG

Desiree G.

Clinical Director

> "What we like most about InSync is that we have been able to implement new workflows and automate procedures."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362)

AW

Alexis W.

Assistant Behavioral Health Director

> "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381)

MB

Michael B.

Director of Operations

> "The workflow for each department is customizable making the system near perfect for our company needs.5."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091)

SW

Sarah W.

Senior Director of Programs

> "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265)

TS

Tara S.

Psychologist

> "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731)

UH

Ursula H.

Licensed Professional Counselor

> "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383)

MA

Melanie A.

Director of Speech and Language Services

> "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

DM

Darrin M.

COO

> "Direct access to the clinical docs themselves outside of the encounter note is lacking. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060)

MA

Melanie A.

Director of Speech and Language Services

> "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

AM

Anna M.

CEO

> "As a more complex practice with many layers of services, the coding does not meet our needs."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324)

AM

Alita M.

Medical Billing Revenue Asst.

> "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367)

JL

Jo L.

Exec Director

> "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734)

TS

Trish S.

Director of Quality Improvement

> "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140)

AK

Akash K.

Owner

> "Taxonomy codes were put in incorrectly which we didn't catch till later."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

IH

Ian H.

CEO

> "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048)

SM

Shannon M.

Office Manager

> "The main problem we have run in to is getting the electronic faxing set up."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138)

AH

Ashley H.

Owner

> "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

LH

Lauri H.

Consultant/Program Developer

> "The additions that we wanted after our contract was signed seems to be pretty costly."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420)

AH

Ashley H.

Owner

> "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

HW

Hannah W.

Administration

> "Our practice did not like that the clients preferred name couldn't show up as so."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544)

MJ

Madeline J.

PMHNP/Group practice owner

> "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595)

CH

Cathleen H.

APRN, PMHNP-BC

> "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316)

JW

Jennifer W.

Practice owner/ Psychiatric Nurse Practitioner

> "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059)

AK

Akash K.

Owner

> "They have since been bought by Qualifacts and things are going down the drain quickly."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

JS

Jennifer S.

Director of Burgess Mental Health

> "This was helpful when budgeting our needs and being able to find some grant funding to get the process started."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013)

MJ

Madeline J.

PMHNP/Group practice owner

> "I would note that the eligibility/benefits checks are only accurate about 50% of the time which is a hassle, but I don't know how it compares to other softwares that..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595)

MD

Melanie D.

Licensed Social Worker

> "He was empowering for us to learn and use the system, provided information in a way that was easy to understand and configure the system, a pleasure to work with,..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4361786)

KR

Katie R.

Patient Care Coordinator

> "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345)

JS

Jennifer S.

Leader of Operations

> "She spent hours with us, walked us through so many things in great detail and then created several practice specific videos for us that would help us navigate future..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3154660)

CS

Charrie S.

Director of Therapy

> "We are unable to edit sig/instructions, start/stop dates without the assistance of support staff from InSync."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3399991)

AH

Ashley H.

Owner

> "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491)

AW

Alexis W.

Assistant Behavioral Health Director

> "This caused us to have to change direction multiple times."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381)

TS

Tara S.

Psychologist

> "Even more than the product, I have been so impressed by the quality of care \[sensitive content hidden\] has provided to our team as we have rolled out implementation..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731)

AK

Akash K.

Owner

> "Frequent errors in when they were implementing us."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

BK

Beth K.

Assistant Director

> "With Insync we have been able to complete our paperwork in a more timely manner, our records are better organized and more secure, and the support teams available..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3482499)

LE

Luke E.

CEO

> "The problem we encountered is that the third party representatives didn't care as much as the InSnyc employees but the InSync team doesn't know the details of the..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3327143)

JH

Jessica H.

Clinic Director

> "It is adaptable and uniquely implemented for our specific workflows."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386358)

MJ

Madeline J.

PMHNP/Group practice owner

> "Server is noticeably slower than other websites Although the purchasing license up front seems like a good thing, in retrospect I don't think it is because you end..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595)

SF

Steve F.

Director

> "We found InSync at a trade show we were at and they checked in with us patiently for the next year until we were ready to shop. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127)

KR

Katie R.

Patient Care Coordinator

> "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345)

GR

Gabrielle R.

Practice Manager

> "The implementation and training team are what saves me from answering this question with just one word. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837514)

AK

Akash K.

Owner

> "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090)

CS

Charrie S.

Director of Therapy

> "SENSITIVE CONTENT\] made learning easy, created "how-to" videos as needed, made himself available via zoom/emails for additional help, and introduced us to Ameya..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3399991)

LE

Luke E.

CEO

> "Zoom was an exception but the onboarding processes for integrating e-prescribing, fax and labs were frustrating."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3327143)

LH

Lauri H.

Consultant/Program Developer

> "SENSITIVE CONTENT\] was quick to respond to our changes that we needed and developing our different templates."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420)

MA

Melanie A.

Director of Speech and Language Services

> "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946)

AF

Angela F.

Clinical Director

> "sensitive content hidden\] was a great trainer and knew all the answers and was willing to help make changes right then in real time to help our agency use the sytem."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4651181)

AA

Ariel A.

Executive Director

> "We are unable to utilize the eligibility features, some needed workflow processes are not yet available in the system"

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3381448)

RF

Robert F.

Psychiatrist

> "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038)

SW

Sarah W.

Senior Director of Programs

> "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265)

LB

Lauren B.

Occupational Therapy

> "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396)

CM

Carmen M.

President

> "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253)

MS

Melissa S.

Practice Administrator

> "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081)

JL

Jennifer L.

Billing and Credentialing Coordinator

> "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108)

MB

Michael B.

Director of Operations

> "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091)

AM

Ashley M.

Business Operations Manager

> "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109)

EB

Erin B.

co-owner

> "it's integrated and you can specialize lots of features."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3528904)

TC

Travis C.

Owner

> "The initial learning curve is the hardest part."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3357393)

CM

Carmen M.

President

> "InSync has everything integrated and it moves quickly. "

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253)

NV

Neko V.

CEO

> "Easy pay has not been easy or helpful."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3239859)

TE

Tamora E.

Director of Revenue Cycle

> "Integration was positive."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3108335)

MH

Maranda H.

Practice Manager

> "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

DA

David A.

Clinic Director and FNP-C

> "It is easy to learn the system and navigate."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739)

MH

Maranda H.

Practice Manager

> "The customer reps do not call when we provide them with times we are available."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321)

JS

Jennifer S.

Leader of Operations

> "She spent hours with us, walked us through so many things in great detail and then created several practice specific videos for us that would help us navigate future..."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3154660)

SV

Sumeeta V.

President

> "I’ve asked customer service many times if anything can be done but they said nothing can be changed about that."

[See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___2963095)

[View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

## User interface

4.36 (1,055)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

4.49 (392)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TheraNest

35/50

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduler
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Database
-   Coding Assistance
-   Compliance
-   Compliance Tracking
-   Confirmations/Reminders
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Documentation
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   E-Prescription
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Income/Expense Tracking
-   Initial Assessments
-   Insurance Management
-   Interoperability
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Outcome Assessment Tools
-   Patient Intake
-   Patient Portal
-   Patient Records
-   Payment Processing
-   Practice Management
-   Progress Tracking
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features)

Qualifacts Insync

Top features

39/50

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduler
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Database
-   Coding Assistance
-   Compliance
-   Compliance Tracking
-   Confirmations/Reminders
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Documentation
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   E-Prescription
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Income/Expense Tracking
-   Initial Assessments
-   Insurance Management
-   Interoperability
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Outcome Assessment Tools
-   Patient Intake
-   Patient Portal
-   Patient Records
-   Payment Processing
-   Practice Management
-   Progress Tracking
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/144484/InSync-EMR/#features)

### Recognition

No recognitions have been awarded to TheraNest

No recognitions have been awarded to Qualifacts Insync

### Deployment & support

TheraNest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Qualifacts Insync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TheraNest

-   By Ensora Health
-   Located in United States
-   Founded in 2010

Qualifacts Insync

-   By Qualifacts
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$29/month

Price

$0

4.1

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

$75/month

Price

Contact vendor for pricing

4.4

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-144484/EHR-YOUR-WAY-vs-InSync-EMR)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

$29/month

Price

Contact vendor for pricing

4.1

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$75/month

Price

$49.95/month

4.4

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-144484/CounSol-com-vs-InSync-EMR)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$29/month

Price

$49/month

4.1

Features

4.3

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

$75/month

Price

Contact vendor for pricing

4.4

Features

4.0

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-144484/Valant-Behavioral-Health-EHR-vs-InSync-EMR)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$29/month

Price

$69/month

4.1

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$75/month

Price

$69/month

4.4

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-144484/TherapyNotes-com-vs-InSync-EMR)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$29/month

Price

Contact vendor for pricing

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.70 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

$75/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$29/month

Price

$54/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App)

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

vs

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

$75/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)