# Compare TheraNest vs Kipu 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TheraNest and Kipu based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130400-156391/TheraNest-Mental-Health-vs-Kipu-EMR

---

# TheraNest vs Kipu Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TheraNestKipu2/4 selected

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

KH

TH

CW

Based on [1,033 reviews](#user-reviews)

Positive

900

Neutral

83

Negative

50

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [217 reviews](#user-reviews)

Positive

204

Neutral

8

Negative

5

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## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.6

Charting

4.5

EMR/EHR

4.2

Appointment Scheduling

4.3

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.4

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.4

User satisfaction

User satisfaction

4.4

User reviews[1,033](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[217](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities.

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

## User reviews

Pros & cons

KH

Kamal H.

Psychologist

> "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CR

Cathlene R.

Clinical Director

> "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way pf..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204)

TH

Tyler H.

Psychologist

> "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

IO

Irina O.

Administrator

> "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521)

CW

Claire W.

Licensed Therapist

> "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

KH

Kamal H.

Psychologist

> "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

GP

Greta P.

Psychotherapist

> "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726)

WM

Whitney M.

Therapist

> "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692)

DB

Dorit B.

Therapist

> "Scheduling appointments is simple, and I can make changes to my schedule without any hassle."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228)

TW

Tina W.

Administrative assistant

> "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824)

DS

Dani S.

Assistant Director

> "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

DNM

D'Nicole M.

Therapist

> "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252)

LK

Lori K.

Director

> "I like that the cost is based on the number of clients you're working with as opposed to the number of staff."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

MG

Marilyn G.

psychotherapist

> "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

MT

Madison T.

Student Clinical Mental Health Counselor

> "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

KH

Kamal H.

Psychologist

> "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

SG

Sarah G.

Licensed Professional Counselor

> "Theranest has been great for me to schedule and document all of my clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457)

CD

Chris D.

Clinical Director

> "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend literally..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

AB

Adina B.

Owner Aromatherapy Consultant

> "I also like the customizable templates for progress notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286)

TM

Todd M.

Psychotherapist

> "Im very frustrated that the scrolling features often do not work on my Android phone."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

KH

Kamal H.

Psychologist

> "The biggest frustration for me was the number of small but disruptive technical issues."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

KH

Kamal H.

Psychologist

> "Not having to jump between multiple platforms saved time and kept things more organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

JB

Janice B.

CPC-I Mental Health Counselor

> "I like appointment scheduling, easy-to-use notes, and assessments."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661)

KH

Kamal H.

Psychologist

> "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

TH

Tyler H.

Psychologist

> "I appreciate the options to review and resend patient receipts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

DS

Dani S.

Assistant Director

> "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

MW

Marcia W.

LPC

> "A few years back TN was a little bit clunky to use moving from screen to screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

SY

Stacey Y.

psychotherapist

> "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081)

SK

Sima K.

Psychotherapist

> "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

TM

Todd M.

Psychotherapist

> "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

CW

Claire W.

Licensed Therapist

> "Very occasionally there can be minor issues with telehealth sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

KH

Kamal H.

Psychologist

> "What I liked most about TheraNest was how simple and centralized it made my workflow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

MS

Maria S.

LMHC

> "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866)

LK

Lori K.

Director

> "I appreciate that the developers send out information about changes made."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

RB

Rose B.

Counselor

> "There are pages (Locus/discharge pages), that are not to be used."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512)

EJ

Emily J.

Operations Manager

> "However, with the recent cost increase we are considering switching. If you are a small practice with mostly self-pay clients, its a good..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6824859)

AD

Annmarie D.

Therapist

> "TheraNest has become a bit difficult to navigate, even though I like the new set up."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

AD

Annmarie D.

Therapist

> "The upgrade is easy to manage, however, difficult navigating to the calendar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

LC

Laura C.

Counselor

> "The telehealth platform sometimes experiences difficulties during sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360)

MT

Madison T.

Student Clinical Mental Health Counselor

> "It makes my job easier to click on one thing and have it all be there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

JZ

Jennie Z.

CEO and company owner

> "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330)

DS

Deborah S.

therapist

> "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525)

CD

Chris D.

Clinical Director

> "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

MW

Marcia W.

LPC

> "TheraNest was a great choice for my first EHR system when I opened my own practice."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AA

Adriana A.

LMFT Trainee

> "I also find the new billing system less efficient than the previous one."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

JV

Jacob V.

Community Support

> "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717)

TM

Todd M.

Psychotherapist

> "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

BM

Brazola M.

Medical Assistant

> "Flexible pricing, it is good for smaller businesses."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690)

SC

Sarah C.

Owner, therapist

> "They are binding me to a billing contract really for no reason."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

MG

Marilyn G.

psychotherapist

> "Up until the recent change in what appears to be scheduling, I thought it was great. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

KR

Kendra R.

LPCC, RN

> "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756)

VW

Victoria W.

COTA

> "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283)

KH

Kamal H.

Psychologist

> "Billing worked, but it wasn’t as seamless as I wanted."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CR

Cynthia R.

Therapist

> "We just enjoy its accessibility on our phones."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142)

ZG

Zuzanna G.

Mental Health Therapist

> "I hate the new feature with copying notes from last appointment where it copies the last appt's time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479)

MB

Marlene B.

Independent Contractor

> "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

DH

Denae H.

LMSW

> "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348)

MW

Marcia W.

LPC

> "Using it from the provider side was a smooth transition."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AA

Adriana A.

LMFT Trainee

> "As a trainee, I initially felt nervous about having to learn and navigate a new system."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

PH

Paul H.

Case Manager

> "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948)

AJ

Amanda J.

Therapist

> "It's features were lackluster and bare."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7141173)

DA

Damian A.

PRP

> "It is very easy to navigate and the information protocol is well designed."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7133414)

FL

Frances L.

Admin Assistant

> "I am unable to use the ERA auto post function because it does not work with the payer. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040)

KH

Kamal H.

Psychologist

> "It felt like a true all‑in‑one practice management tool."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

NT

Natascha T.

LMFT

> "Document signing can be difficult when individual forms need signature by a client."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

KL

Khadija L.

Therapist

> "I like the ability for me to do notes quickly and effectively with the prompts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705826)

HS

Holly S.

Marriage & Family Therapist

> "The only criticism I have is in the pop up window when trying to build a recurring schedule in which there is a date conflict--the pop up..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4868472)

TH

Tyler H.

Psychologist

> "As someone who is super busy, I always appreciate convenience and user friendly platforms!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

LS

Leah S.

Therapist

> "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about how it..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984)

ME

Michael E.

Licensed Professional Counselor

> "It has been a consistent way for me to run payments and manage client files."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6688744)

CD

Chris D.

Clinical Director

> "They are constantly changing things with the software that are an unnecessary waste and cause a lot of confusion and time for the user..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

RB

Rose B.

Counselor

> "I like having choices for my client's report."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512)

SH

SaJadea H.

Therapist

> "I forget the back button does not work the way I think, also I do not like how some clients cannot upload insurance."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687472)

PS

Pamela S.

Executive Director and Practitioner

> "Training to use the product flows well and your can use the self-help options for finding the answer to most user questions. When you are..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4966790)

SC

Sarah C.

Owner, therapist

> "Terrible customer support, especially by director level people."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

JC

Jasmika C.

Cheif Strategy Officer

> "Ease of use, intuitiveness and recent changes that offer the ability to navigate to most of the major screens from any screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699009)

NT

Natascha T.

LMFT

> "Did not like the telehealth option as can only be used with clients, not prospects."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

[View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

VR

Verified Reviewer

Admin

> "Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

VR

Verified Reviewer

Admin

> "It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JB

Jacqui B.

Clinical director

> "Their customer service is great is you have a support member assigned to you. If not, you have access to customize and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7123904)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

VR

Verified Reviewer

Admin

> "Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of our data..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep without..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a diagnosis that..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple times, which..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify copays."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

## User interface

4.37 (1,033)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.69 (217)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TheraNest

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features)

Kipu

Top features

32/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

### Recognition

No recognitions have been awarded to TheraNest

No recognitions have been awarded to Kipu

### Deployment & support

TheraNest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TheraNest

-   By Ensora Health
-   Located in United States
-   Founded in 2010

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

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