# Compare TheraNest vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TheraNest and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva

---

# TheraNest vs Alleva Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TheraNestAlleva2/4 selected

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

KH

TH

CW

Based on [1,033 reviews](#user-reviews)

Positive

900

Neutral

83

Negative

50

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

JB

CB

NR

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.6

Charting

4.5

EMR/EHR

4.2

Appointment Scheduling

4.3

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.8

Charting

4.7

EMR/EHR

4.6

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.4

User reviews[1,033](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.4

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

KH

Kamal H.

Psychologist

> "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CR

Cathlene R.

Clinical Director

> "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way pf..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204)

TH

Tyler H.

Psychologist

> "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

IO

Irina O.

Administrator

> "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521)

CW

Claire W.

Licensed Therapist

> "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

KH

Kamal H.

Psychologist

> "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

GP

Greta P.

Psychotherapist

> "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726)

WM

Whitney M.

Therapist

> "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692)

DB

Dorit B.

Therapist

> "Scheduling appointments is simple, and I can make changes to my schedule without any hassle."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228)

TW

Tina W.

Administrative assistant

> "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824)

DS

Dani S.

Assistant Director

> "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

DNM

D'Nicole M.

Therapist

> "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252)

LK

Lori K.

Director

> "I like that the cost is based on the number of clients you're working with as opposed to the number of staff."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

MG

Marilyn G.

psychotherapist

> "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

MT

Madison T.

Student Clinical Mental Health Counselor

> "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

KH

Kamal H.

Psychologist

> "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

SG

Sarah G.

Licensed Professional Counselor

> "Theranest has been great for me to schedule and document all of my clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457)

CD

Chris D.

Clinical Director

> "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend literally..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

AB

Adina B.

Owner Aromatherapy Consultant

> "I also like the customizable templates for progress notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286)

TM

Todd M.

Psychotherapist

> "Im very frustrated that the scrolling features often do not work on my Android phone."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

KH

Kamal H.

Psychologist

> "The biggest frustration for me was the number of small but disruptive technical issues."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

KH

Kamal H.

Psychologist

> "Not having to jump between multiple platforms saved time and kept things more organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

JB

Janice B.

CPC-I Mental Health Counselor

> "I like appointment scheduling, easy-to-use notes, and assessments."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661)

KH

Kamal H.

Psychologist

> "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

TH

Tyler H.

Psychologist

> "I appreciate the options to review and resend patient receipts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

DS

Dani S.

Assistant Director

> "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

MW

Marcia W.

LPC

> "A few years back TN was a little bit clunky to use moving from screen to screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

SY

Stacey Y.

psychotherapist

> "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081)

SK

Sima K.

Psychotherapist

> "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

TM

Todd M.

Psychotherapist

> "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

CW

Claire W.

Licensed Therapist

> "Very occasionally there can be minor issues with telehealth sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

KH

Kamal H.

Psychologist

> "What I liked most about TheraNest was how simple and centralized it made my workflow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

MS

Maria S.

LMHC

> "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866)

LK

Lori K.

Director

> "I appreciate that the developers send out information about changes made."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

RB

Rose B.

Counselor

> "There are pages (Locus/discharge pages), that are not to be used."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512)

EJ

Emily J.

Operations Manager

> "However, with the recent cost increase we are considering switching. If you are a small practice with mostly self-pay clients, its a good..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6824859)

AD

Annmarie D.

Therapist

> "TheraNest has become a bit difficult to navigate, even though I like the new set up."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

AD

Annmarie D.

Therapist

> "The upgrade is easy to manage, however, difficult navigating to the calendar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

LC

Laura C.

Counselor

> "The telehealth platform sometimes experiences difficulties during sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360)

MT

Madison T.

Student Clinical Mental Health Counselor

> "It makes my job easier to click on one thing and have it all be there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

JZ

Jennie Z.

CEO and company owner

> "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330)

DS

Deborah S.

therapist

> "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525)

CD

Chris D.

Clinical Director

> "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

MW

Marcia W.

LPC

> "TheraNest was a great choice for my first EHR system when I opened my own practice."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AA

Adriana A.

LMFT Trainee

> "I also find the new billing system less efficient than the previous one."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

JV

Jacob V.

Community Support

> "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717)

TM

Todd M.

Psychotherapist

> "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

BM

Brazola M.

Medical Assistant

> "Flexible pricing, it is good for smaller businesses."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690)

SC

Sarah C.

Owner, therapist

> "They are binding me to a billing contract really for no reason."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

MG

Marilyn G.

psychotherapist

> "Up until the recent change in what appears to be scheduling, I thought it was great. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

KR

Kendra R.

LPCC, RN

> "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756)

VW

Victoria W.

COTA

> "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283)

KH

Kamal H.

Psychologist

> "Billing worked, but it wasn’t as seamless as I wanted."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CR

Cynthia R.

Therapist

> "We just enjoy its accessibility on our phones."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142)

ZG

Zuzanna G.

Mental Health Therapist

> "I hate the new feature with copying notes from last appointment where it copies the last appt's time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479)

MB

Marlene B.

Independent Contractor

> "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

DH

Denae H.

LMSW

> "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348)

MW

Marcia W.

LPC

> "Using it from the provider side was a smooth transition."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AA

Adriana A.

LMFT Trainee

> "As a trainee, I initially felt nervous about having to learn and navigate a new system."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812)

PH

Paul H.

Case Manager

> "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948)

AJ

Amanda J.

Therapist

> "It's features were lackluster and bare."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7141173)

DA

Damian A.

PRP

> "It is very easy to navigate and the information protocol is well designed."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7133414)

FL

Frances L.

Admin Assistant

> "I am unable to use the ERA auto post function because it does not work with the payer. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040)

KH

Kamal H.

Psychologist

> "It felt like a true all‑in‑one practice management tool."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

NT

Natascha T.

LMFT

> "Document signing can be difficult when individual forms need signature by a client."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

KL

Khadija L.

Therapist

> "I like the ability for me to do notes quickly and effectively with the prompts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705826)

HS

Holly S.

Marriage & Family Therapist

> "The only criticism I have is in the pop up window when trying to build a recurring schedule in which there is a date conflict--the pop up..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4868472)

TH

Tyler H.

Psychologist

> "As someone who is super busy, I always appreciate convenience and user friendly platforms!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

LS

Leah S.

Therapist

> "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about how it..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984)

ME

Michael E.

Licensed Professional Counselor

> "It has been a consistent way for me to run payments and manage client files."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6688744)

CD

Chris D.

Clinical Director

> "They are constantly changing things with the software that are an unnecessary waste and cause a lot of confusion and time for the user..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776)

RB

Rose B.

Counselor

> "I like having choices for my client's report."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512)

SH

SaJadea H.

Therapist

> "I forget the back button does not work the way I think, also I do not like how some clients cannot upload insurance."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687472)

PS

Pamela S.

Executive Director and Practitioner

> "Training to use the product flows well and your can use the self-help options for finding the answer to most user questions. When you are..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4966790)

SC

Sarah C.

Owner, therapist

> "Terrible customer support, especially by director level people."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

JC

Jasmika C.

Cheif Strategy Officer

> "Ease of use, intuitiveness and recent changes that offer the ability to navigate to most of the major screens from any screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699009)

NT

Natascha T.

LMFT

> "Did not like the telehealth option as can only be used with clients, not prospects."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

[View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

ML

Marie L.

CEO

> "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AT

Amanda T.

Lead Therapist

> "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

LK

Lynne K.

Substance abuse counselor

> "use everyday for notes and so far so good"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

AR

Aaron R.

Admissions Director

> "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JM

John M.

COO

> "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

AT

Amanda T.

Lead Therapist

> "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AM

Allison M.

Director or UR

> "It is conceptually a good product and has a pleasing aesthetic"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

AT

Amanda T.

Lead Therapist

> "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

JM

John M.

COO

> "The thing I like most about Alleva is that you can customize it without changing the functionality of the program."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

LS

Lois S.

LPN

> "User friendly and communication when needing help is excellent"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

JC

Joshua C.

COO

> "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

JM

John M.

COO

> "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

AT

Amanda T.

Lead Therapist

> "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

EF

Elizabeth F.

Office Manager

> "I like the ease of use with being able to "build" the system to work for our practice in ways that we need."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

AT

Amanda T.

Lead Therapist

> "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

JD

James D.

Director of Impact, Assessment, and Learning

> "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

EM

Erin M.

Clinical Director

> "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

AM

Allison M.

Director or UR

> "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

CB

Chris B.

Operations Director

> "The customer service experience is NEXT LEVEL!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

JB

James B.

Tech

> "overall its good its a good product and it is always being update"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036)

KS

Kiera S.

Medical Director, Psychiatrist

> "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

4.37 (1,033)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TheraNest

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features)

Alleva

Top features

30/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

No recognitions have been awarded to TheraNest

No recognitions have been awarded to Alleva

### Deployment & support

TheraNest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TheraNest

-   By Ensora Health
-   Located in United States
-   Founded in 2010

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

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vs

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Contact vendor for pricing

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[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

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4.1

[View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$29/month

Price

$49.95/month

4.1

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-130400/CounSol-com-vs-TheraNest-Mental-Health)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$29/month

Price

$59/month

4.1

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$29/month

Price

$54/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)