---
title: "Compare TheraNest vs Carepatron 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare TheraNest and Carepatron based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron"
page_type: "comparison"
language: "en"
---

# TheraNest vs Carepatron Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TheraNestCarepatron2/4 selected

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

HS

Based on [1,055 reviews](#user-reviews)

Positive

917

Neutral

85

Negative

53

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

Based on [859 reviews](#user-reviews)

Positive

767

Neutral

73

Negative

19

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,445 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

HIPAA Compliant

4.8

EMR/EHR

4.2

Appointment Scheduling

4.3

Charting

4.4

Document Management

4.2

87%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

EMR/EHR

4.5

Appointment Scheduling

4.6

Charting

4.4

Document Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[1,055](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.4

User reviews[859](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

HS

Heather S.

General Manager

> "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

AM

Antoinette M.

Clinical Program Coordinator

> "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

KH

Kamal H.

Psychologist

> "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

AM

Antoinette M.

Clinical Program Coordinator

> "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

LM

Lavinia M.

Licensed Professional Counselor, Owner

> "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625)

CR

Cathlene R.

Clinical Director

> "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204)

HS

Heather S.

General Manager

> "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

JC

Jaylee C.

Owner

> "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272)

DJM

Dr. Joyce M.

Outpatient Therapist

> "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763)

IO

Irina O.

Administrator

> "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521)

HS

Heather S.

General Manager

> "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

KH

Kamal H.

Psychologist

> "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be...."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

CV

Chloe V.

Administrative and Billing Assistant

> "General Docs folders help keep documents organized, and the staff chat system makes communication easy."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

JG

Joesy G.

Office Manager

> "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

JG

Joesy G.

Office Manager

> "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

WM

Whitney M.

Therapist

> "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692)

YVONNE L.

Founder and Managing Director

> "I like the color options on the calendar, so staff members know their app'ts without having to search. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678)

MS

Melissa S.

Operations Director

> "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

MS

Melissa S.

Operations Director

> "I love the subscription model where we pay per client group and not per individual clinicians."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166)

AM

Antoinette M.

Clinical Program Coordinator

> "Theranest is not set up well for clients who are in multiple services with multiple fees."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530)

TH

Tyler H.

Psychologist

> "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

TW

Tina W.

Administrative assistant

> "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824)

GP

Greta P.

Psychotherapist

> "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726)

LW

Leslie W.

Nurse Practitioner

> "I have had many technical issues including difficulty setting default microphone and camera."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

MT

Madison T.

Student Clinical Mental Health Counselor

> "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

DNM

D'Nicole M.

Therapist

> "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252)

SG

Sarah G.

Licensed Professional Counselor

> "Theranest has been great for me to schedule and document all of my clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457)

Faith L.

Therapist

> "I have issues with clients not being able to log onto a Telehealth session."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301)

LW

Leslie W.

Nurse Practitioner

> "I would also like to be able to order and monitor labs using the platform."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

KH

Kamal H.

Psychologist

> "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

HS

Heather S.

General Manager

> "TheraNest's reporting capabilities also provided useful insights into practice operations."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650)

TM

Todd M.

Psychotherapist

> "Im very frustrated that the scrolling features often do not work on my Android phone."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

KH

Kamal H.

Psychologist

> "The biggest frustration for me was the number of small but disruptive technical issues."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

KH

Kamal H.

Psychologist

> "Not having to jump between multiple platforms saved time and kept things more organized."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

JB

Janice B.

CPC-I Mental Health Counselor

> "I like appointment scheduling, easy-to-use notes, and assessments."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661)

KH

Kamal H.

Psychologist

> "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

TH

Tyler H.

Psychologist

> "I appreciate the options to review and resend patient receipts."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

YVONNE L.

Founder and Managing Director

> "Overall, the EHR helped me begin my business with a professional look and a sense of order and structure."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7181678)

MW

Marcia W.

LPC

> "A few years back TN was a little bit clunky to use moving from screen to screen."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

CW

Claire W.

Licensed Therapist

> "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

SK

Sima K.

Psychotherapist

> "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

SY

Stacey Y.

psychotherapist

> "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081)

MS

Maria S.

LMHC

> "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866)

CV

Chloe V.

Administrative and Billing Assistant

> "I like the updated file organization and clearer navigation."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643)

AD

Annmarie D.

Therapist

> "TheraNest has become a bit difficult to navigate, even though I like the new set up."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

TM

Todd M.

Psychotherapist

> "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

LC

Laura C.

Counselor

> "The telehealth platform sometimes experiences difficulties during sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360)

KH

Kamal H.

Psychologist

> "What I liked most about TheraNest was how simple and centralized it made my workflow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

JZ

Jennie Z.

CEO and company owner

> "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330)

DB

Dorit B.

Therapist

> "Scheduling appointments is simple, and I can make changes to my schedule without any hassle."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228)

MG

Marilyn G.

psychotherapist

> "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622)

DS

Dani S.

Assistant Director

> "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227)

TM

Todd M.

Psychotherapist

> "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454)

LK

Lori K.

Director

> "I like that the cost is based on the number of clients you're working with as opposed to the number of staff."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "Getting support when something is going wrong can be a bit tedious."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

AB

Adina B.

Owner Aromatherapy Consultant

> "I also like the customizable templates for progress notes."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286)

KR

Kendra R.

LPCC, RN

> "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756)

AD

Annmarie D.

Therapist

> "The upgrade is easy to manage, however, difficult navigating to the calendar."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756)

KH

Kamal H.

Psychologist

> "Billing worked, but it wasn’t as seamless as I wanted."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841)

MT

Madison T.

Student Clinical Mental Health Counselor

> "It makes my job easier to click on one thing and have it all be there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464)

ZG

Zuzanna G.

Mental Health Therapist

> "I hate the new feature with copying notes from last appointment where it copies the last appt's time!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479)

DS

Deborah S.

therapist

> "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "I feel like I have to explain the issue multiple times before the issue is understood."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

LW

Leslie W.

Nurse Practitioner

> "AI notes are very helpful with daily charting."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982)

DH

Denae H.

LMSW

> "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348)

MW

Marcia W.

LPC

> "TheraNest was a great choice for my first EHR system when I opened my own practice."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

AJ

Amanda J.

Therapist

> "It's features were lackluster and bare."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7141173)

JV

Jacob V.

Community Support

> "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717)

FL

Frances L.

Admin Assistant

> "I am unable to use the ERA auto post function because it does not work with the payer. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040)

JC

Jaylee C.

Owner

> "TheraNest was easy to learn and gave me everything I needed to run my therapy practice efficiently."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272)

SW

Shauna W.

Owner and therapist

> "The experience knowledge when I don’t know something is unhelpful and difficult to follow."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173754)

MB

Marlene B.

Independent Contractor

> "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

NT

Natascha T.

LMFT

> "Document signing can be difficult when individual forms need signature by a client."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433)

MW

Marcia W.

LPC

> "Using it from the provider side was a smooth transition."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070)

LS

Leah S.

Therapist

> "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984)

PH

Paul H.

Case Manager

> "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948)

CW

Claire W.

Licensed Therapist

> "Very occasionally there can be minor issues with telehealth sessions."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252)

YM

Yehia M.

accounting

> "The majority of our workplace demands are met by TheraNest in a single, integrated package."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4733204)

JK

Julie K.

PMHNP

> "There is no interface with a national lab organization like Quest or Labcorp."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128361)

GC

Ginger C.

Account Manager

> "The old interface look was user friendly."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4687543)

NM

Nicholas M.

Clinician

> "TheraNest's "dynamic" forms are not as dynamic compared to other EHR for therapists."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6604912)

JG

Joesy G.

Office Manager

> "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161)

BW

Brittany W.

Counselor intern

> "It is not very user friendly and could be more simplified."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___4189883)

MB

Marlene B.

Independent Contractor

> "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500)

AG

Anna G.

Rape Response Phone Room Manager

> "It is difficult to use overall."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___3128342)

RC

Renee C.

Counselor and Play Therapist

> "I love this one-stop therapy shop for therapists and clients."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6694034)

ME

Megan E.

Owner

> "I found it to be less intuitive than the other EHRs out there."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___2954083)

TF

Tammy F.

Case Manager

> "I have used therapist for several months now it has made my job much easier and note writing is quicker, which saves me time that I..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4346733)

BB

Blanche B.

Psychotherapist

> "Sometimes it is hard to get concise follow up from customer support when I put in a call. "

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622)

TH

Tyler H.

Psychologist

> "As someone who is super busy, I always appreciate convenience and user friendly platforms!"

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

JL

Jess L.

Clinical Psychologist

> "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly..."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390)

SK

Sima K.

Psychotherapist

> "TheraNest was quite user friendly which I appreciated the most, unlike Ehana."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550)

NG

Natalie G.

Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist

> "Getting support when something is going wrong can be a bit tedious."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602)

TH

Tyler H.

Psychologist

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461)

SC

Sarah C.

Owner, therapist

> "Terrible customer support, especially by director level people."

[See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381)

[View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

ND

Naveed D.

DriveABLE Coordinator

> "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6493723)

Cynthia Novee Jane D.

Psychologist

> "What I like least about Carepatron is its interface, which feels outdated and not very visually appealing."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122698)

DM

Daniel M.

Clinical Psychologist

> "The interface is clean, intuitive, and very user‑friendly not just for me, but also for my patients, who have found it easy to navigate and engage with."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118633)

KM

Katie M.

Speech pathologist

> "The interface for typing is not very easy/streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115413)

SG

SUJEY G.

admin

> "User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, which simplifies daily tasks for healthcare providers"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6649638)

JP

Jusiah P.

Psychologist

> "The concepts and ideas of the interface is not intuitive."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115428)

RH

Riyon H.

Licensed Mental Health Counselor

> "I really enjoy the online forum of worksheets."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118288)

DRY

Diana Rose Y.

ESL teacher

> "Navigating through menus and inputting data may not be as seamless as on desktop or larger tablet devices, which could pose challenges for caregivers who rely heavily on..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6249944)

KS

Kevin S.

LMFT

> "Lots of great functions, from Ai to claim integration."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115547)

AB

Alexandra B.

Senior Counsellor

> "doesn't auto-generate google meets links/not integrated with google meets"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120738)

CT

Cassie T.

Therapist and Owner

> "Care Patron is very user friendly and has so many integrations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115697)

AG

Aimee G.

Nursing Coordinator

> "Lack of integration with Powerschool; Have to document twice for same office visit"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6648511)

MG

Michelle G.

Owner/horse guided life coach

> "Ease of use and integration into my business"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___3417639)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

PZ

Pam Z.

Clinical Social Worker

> "I dont find the documents for intake as easy go navigate for parents and guardians as I prefer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120183)

VS

VANESSA S.

CEO

> "After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

LS

Lindsay S.

Program Director

> "Some of the features are a challenge to learn and can be difficult to navigate at times."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118141)

GH

Gillian H.

Founder and Program Director

> "The system is clean, easy to navigate, and thoughtfully designed for real‑world clinical workflows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

MP

Marlo P.

Therapist

> "The system is not as user friendly as I would like."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125642)

LLR

Lufuno Lucky R.

Counsellor

> "The platform is exceptionally user-friendly, making it easy for our clients to navigate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115945)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

EB

Ember B.

Associate Marriage and Family Therapist

> "Furthermore, the AI transcription gets interrupted by updates to the software often."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

AP

Anisha P.

Ayurvedic Practioner and Physical Therapist

> "The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118075)

KW

Kimo W.

Therapist-owner

> "Common Feature availability issues that competitors have and customers may be used to"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118171)

JS

Josephine S.

Assistant Manager

> "Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time...."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118322)

DY

Dohyun Y.

Counsellor

> "Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116580)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

4.36 (1,055)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (859)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TheraNest

Top features

35/50

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduler
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Database
-   Coding Assistance
-   Compliance
-   Compliance Tracking
-   Confirmations/Reminders
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Documentation
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   E-Prescription
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Income/Expense Tracking
-   Initial Assessments
-   Insurance Management
-   Interoperability
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Outcome Assessment Tools
-   Patient Intake
-   Patient Portal
-   Patient Records
-   Payment Processing
-   Practice Management
-   Progress Tracking
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features)

Carepatron

29/50

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduler
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Database
-   Coding Assistance
-   Compliance
-   Compliance Tracking
-   Confirmations/Reminders
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Documentation
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   E-Prescription
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Income/Expense Tracking
-   Initial Assessments
-   Insurance Management
-   Interoperability
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Outcome Assessment Tools
-   Patient Intake
-   Patient Portal
-   Patient Records
-   Payment Processing
-   Practice Management
-   Progress Tracking
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to TheraNest

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

TheraNest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TheraNest

-   By Ensora Health
-   Located in United States
-   Founded in 2010

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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