# Compare TheraNest vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TheraNest and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130400-210524/TheraNest-Mental-Health-vs-Practice-Mate --- # TheraNest vs Practice Mate Features and Cost Comparison Last updated March 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TheraNestPractice Mate2/4 selected [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment TH CW GP Based on [1,029 reviews](#user-reviews) Positive 897 Neutral 82 Negative 50 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LB TB SM Based on [170 reviews](#user-reviews) Positive 155 Neutral 8 Negative 7 ## Summary * * * Features in Mental Health EHR Software Best performer 26 / 33 Only TheraNest - Charting - Coding Assistance - Generative AI 24 / 33 Only Practice Mate - Customizable Reports - E-Prescribing - Medication Alerts/Warnings User satisfaction User satisfaction 4.4 User reviews[1,029](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[170](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons TH Tyler H. Psychologist > "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) CR Cathlene R. Clinical Director > "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204) CW Claire W. Licensed Therapist > "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) IO Irina O. Administrator > "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521) GP Greta P. Psychotherapist > "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726) WM Whitney M. Therapist > "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692) DB Dorit B. Therapist > "Scheduling appointments is simple, and I can make changes to my schedule without any hassle." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228) JL Jess L. Clinical Psychologist > "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390) DS Dani S. Assistant Director > "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) MS Maria S. LMHC > "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866) LK Lori K. Director > "I like that the cost is based on the number of clients you're working with as opposed to the number of staff." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) TW Tina W. Administrative assistant > "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824) MT Madison T. Student Clinical Mental Health Counselor > "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) DNM D'Nicole M. Therapist > "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252) SG Sarah G. Licensed Professional Counselor > "Theranest has been great for me to schedule and document all of my clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457) MG Marilyn G. psychotherapist > "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) AB Adina B. Owner Aromatherapy Consultant > "I also like the customizable templates for progress notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286) CD Chris D. Clinical Director > "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) MB Marlene B. Independent Contractor > "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) TM Todd M. Psychotherapist > "Im very frustrated that the scrolling features often do not work on my Android phone." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) JB Janice B. CPC-I Mental Health Counselor > "I like appointment scheduling, easy-to-use notes, and assessments." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661) BB Blanche B. Psychotherapist > "Sometimes it is hard to get concise follow up from customer support when I put in a call. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622) TH Tyler H. Psychologist > "I appreciate the options to review and resend patient receipts." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) MW Marcia W. LPC > "A few years back TN was a little bit clunky to use moving from screen to screen." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) DS Dani S. Assistant Director > "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) SK Sima K. Psychotherapist > "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) SY Stacey Y. psychotherapist > "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081) CW Claire W. Licensed Therapist > "Very occasionally there can be minor issues with telehealth sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) TM Todd M. Psychotherapist > "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) RB Rose B. Counselor > "There are pages (Locus/discharge pages), that are not to be used." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512) LK Lori K. Director > "I appreciate that the developers send out information about changes made." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) AD Annmarie D. Therapist > "TheraNest has become a bit difficult to navigate, even though I like the new set up." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) EJ Emily J. Operations Manager > "However, with the recent cost increase we are considering switching. If you are a small practice with mostly self-pay clients, its a good..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6824859) LC Laura C. Counselor > "The telehealth platform sometimes experiences difficulties during sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360) AD Annmarie D. Therapist > "The upgrade is easy to manage, however, difficult navigating to the calendar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) JZ Jennie Z. CEO and company owner > "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330) MT Madison T. Student Clinical Mental Health Counselor > "It makes my job easier to click on one thing and have it all be there." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) CD Chris D. Clinical Director > "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) DS Deborah S. therapist > "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525) AA Adriana A. LMFT Trainee > "I also find the new billing system less efficient than the previous one." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) MW Marcia W. LPC > "TheraNest was a great choice for my first EHR system when I opened my own practice." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) TM Todd M. Psychotherapist > "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) JV Jacob V. Community Support > "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717) SC Sarah C. Owner, therapist > "They are binding me to a billing contract really for no reason." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381) BM Brazola M. Medical Assistant > "Flexible pricing, it is good for smaller businesses." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690) KR Kendra R. LPCC, RN > "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756) MG Marilyn G. psychotherapist > "Up until the recent change in what appears to be scheduling, I thought it was great. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) ZG Zuzanna G. Mental Health Therapist > "I hate the new feature with copying notes from last appointment where it copies the last appt's time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479) VW Victoria W. COTA > "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283) DH Denae H. LMSW > "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348) CR Cynthia R. Therapist > "We just enjoy its accessibility on our phones." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142) AA Adriana A. LMFT Trainee > "As a trainee, I initially felt nervous about having to learn and navigate a new system." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) MB Marlene B. Independent Contractor > "There was a learning curve, but I would say it was relatively short, making it easy to use in the first few weeks." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) FL Frances L. Admin Assistant > "I am unable to use the ERA auto post function because it does not work with the payer. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687040) MW Marcia W. LPC > "Using it from the provider side was a smooth transition." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) NT Natascha T. LMFT > "Document signing can be difficult when individual forms need signature by a client." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433) PH Paul H. Case Manager > "TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706948) HS Holly S. Marriage & Family Therapist > "The only criticism I have is in the pop up window when trying to build a recurring schedule in which there is a date conflict--the pop up..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4868472) KL Khadija L. Therapist > "I like the ability for me to do notes quickly and effectively with the prompts." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705826) LS Leah S. Therapist > "Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about how it..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6698984) TH Tyler H. Psychologist > "As someone who is super busy, I always appreciate convenience and user friendly platforms!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) CD Chris D. Clinical Director > "They are constantly changing things with the software that are an unnecessary waste and cause a lot of confusion and time for the user..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) ME Michael E. Licensed Professional Counselor > "It has been a consistent way for me to run payments and manage client files." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6688744) SH SaJadea H. Therapist > "I forget the back button does not work the way I think, also I do not like how some clients cannot upload insurance." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687472) RB Rose B. Counselor > "I like having choices for my client's report." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512) SC Sarah C. Owner, therapist > "Terrible customer support, especially by director level people." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7056381) PS Pamela S. Executive Director and Practitioner > "Training to use the product flows well and your can use the self-help options for finding the answer to most user questions. When you..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4966790) NT Natascha T. LMFT > "Did not like the telehealth option as can only be used with clients, not prospects." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6664433) OA Odukunle A. Advanced mental health staff > "It’s easy to quickly log into the app." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7033818) TM Todd M. Psychotherapist > "It is inconsistent in this "bug."" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) JC Jasmika C. Cheif Strategy Officer > "Ease of use, intuitiveness and recent changes that offer the ability to navigate to most of the major screens from any screen." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699009) CD Chris D. Clinical Director > "So again - extra time and money had to be spent for my office manager to call these families and ask for different emails. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) SK Sima K. Psychotherapist > "TheraNest was quite user friendly which I appreciated the most, unlike Ehana." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) CD Chris D. Clinical Director > "There is way too much room for user mistakes when using the theranest billing system. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) TP Tammy P. LPCC > "I appreciate all the updates that are made to accommodate the various practices, the access to Knowledge Base and the quick response from..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___4773383) NM Nicholas M. Clinician > "TheraNest's "dynamic" forms are not as dynamic compared to other EHR for therapists." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6604912) KR Kendra R. LPCC, RN > "I had a steep, but swift learning curve using the platform, and my customer service rep, \[sensitive content hidden\], answered all of my..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756) MK Marinda K. Counselor > "Some times it can be difficult to delete and change billing issues." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6706803) MJ Marilyn J. Social Worker Therapist > "Easy to use, saves work as I go, and appearance is manageable to see what clients I have for the day or week." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6694152) MS Maria S. LMHC > "terrible and would not recommend as their follow through with a solution is very poor and not good business practice." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866) [View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed)..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) FL Frances L. Admin Assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) CB Caroljean B. clinical psychologist > "Excellent product, service, value, and customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) JC Julie C. Billing Specialist > "Premier (not sure what the actual name is) Onboarding was extremely helpful" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) CB Caroljean B. clinical psychologist > "Excellent customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) CM Cheryl M. Administrator > "It has been easy to learn and to navigate." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035164) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) SM Susan M. Therapist > "That is a time saver as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) CYH Chen-Ying H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) MF Michelle F. vp of operations > "it is user friendly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) HS Henry S. Psychologist > "A great value for the cost." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) KB Kristen B. Psychologist > "The learning curve is very simple." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface 4.37 (1,029) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (170) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TheraNest Top features 26/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features) Practice Mate 24/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition No recognitions have been awarded to TheraNest No recognitions have been awarded to Practice Mate ### Deployment & support TheraNest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TheraNest - By Ensora Health - Located in United States - Founded in 2010 Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $29/month Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price $800/month 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $29/month Price $800/month 4.1 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $59/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $29/month Price $49/month 4.1 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $29/month Price $49.95/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-130400/CounSol-com-vs-TheraNest-Mental-Health) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.71 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $29/month Price $59/month 4.1 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)