# Compare TheraNest vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TheraNest and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130400-210524/TheraNest-Mental-Health-vs-Practice-Mate --- # TheraNest vs Practice Mate Features and Cost Comparison Last updated June 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TheraNestPractice Mate2/4 selected [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment HS KH Based on [1,050 reviews](#user-reviews) Positive 915 Neutral 85 Negative 50 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment TB TB LB Based on [171 reviews](#user-reviews) Positive 156 Neutral 8 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Mental Health EHR Software Best performer 26 / 33 Only TheraNest - Charting - Coding Assistance - Generative AI 24 / 33 Only Practice Mate - Customizable Reports - E-Prescribing - Medication Alerts/Warnings User satisfaction User satisfaction 4.4 User reviews[1,050](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons HS Heather S. General Manager > "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there were some..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) AM Antoinette M. Clinical Program Coordinator > "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice time and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) KH Kamal H. Psychologist > "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) AM Antoinette M. Clinical Program Coordinator > "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) LM Lavinia M. Licensed Professional Counselor, Owner > "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625) CR Cathlene R. Clinical Director > "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way pf..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204) HS Heather S. General Manager > "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) JC Jaylee C. Owner > "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built for those..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272) DJM Dr. Joyce M. Outpatient Therapist > "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear guidance, and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763) IO Irina O. Administrator > "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in many..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521) HS Heather S. General Manager > "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) KH Kamal H. Psychologist > "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) CV Chloe V. Administrative and Billing Assistant > "General Docs folders help keep documents organized, and the staff chat system makes communication easy." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) JG Joesy G. Office Manager > "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose everything I typed in!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) JG Joesy G. Office Manager > "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) WM Whitney M. Therapist > "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692) MS Melissa S. Operations Director > "I love the subscription model where we pay per client group and not per individual clinicians." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) MS Melissa S. Operations Director > "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) TH Tyler H. Psychologist > "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) AM Antoinette M. Clinical Program Coordinator > "Theranest is not set up well for clients who are in multiple services with multiple fees." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) CW Claire W. Licensed Therapist > "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) TW Tina W. Administrative assistant > "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we can't..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824) GP Greta P. Psychotherapist > "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726) LW Leslie W. Nurse Practitioner > "I have had many technical issues including difficulty setting default microphone and camera." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) DB Dorit B. Therapist > "Scheduling appointments is simple, and I can make changes to my schedule without any hassle." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228) DNM D'Nicole M. Therapist > "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252) DS Dani S. Assistant Director > "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) MG Marilyn G. psychotherapist > "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) LK Lori K. Director > "I like that the cost is based on the number of clients you're working with as opposed to the number of staff." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) Faith L. Therapist > "I have issues with clients not being able to log onto a Telehealth session." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301) MT Madison T. Student Clinical Mental Health Counselor > "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) KH Kamal H. Psychologist > "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) SG Sarah G. Licensed Professional Counselor > "Theranest has been great for me to schedule and document all of my clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457) CD Chris D. Clinical Director > "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend literally one..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) LW Leslie W. Nurse Practitioner > "I would also like to be able to order and monitor labs using the platform." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) TM Todd M. Psychotherapist > "Im very frustrated that the scrolling features often do not work on my Android phone." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) HS Heather S. General Manager > "TheraNest's reporting capabilities also provided useful insights into practice operations." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) KH Kamal H. Psychologist > "The biggest frustration for me was the number of small but disruptive technical issues." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) MB Marlene B. Independent Contractor > "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) BB Blanche B. Psychotherapist > "Sometimes it is hard to get concise follow up from customer support when I put in a call. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622) KH Kamal H. Psychologist > "Not having to jump between multiple platforms saved time and kept things more organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) KH Kamal H. Psychologist > "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) JB Janice B. CPC-I Mental Health Counselor > "I like appointment scheduling, easy-to-use notes, and assessments." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661) JL Jess L. Clinical Psychologist > "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390) TH Tyler H. Psychologist > "I appreciate the options to review and resend patient receipts." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) MW Marcia W. LPC > "A few years back TN was a little bit clunky to use moving from screen to screen." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) DS Dani S. Assistant Director > "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) SK Sima K. Psychotherapist > "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) SY Stacey Y. psychotherapist > "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are helpful,..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081) CW Claire W. Licensed Therapist > "Very occasionally there can be minor issues with telehealth sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) CV Chloe V. Administrative and Billing Assistant > "I like the updated file organization and clearer navigation." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) MS Maria S. LMHC > "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still occasionally..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866) TM Todd M. Psychotherapist > "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) RB Rose B. Counselor > "There are pages (Locus/discharge pages), that are not to be used." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512) KH Kamal H. Psychologist > "What I liked most about TheraNest was how simple and centralized it made my workflow." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) AD Annmarie D. Therapist > "TheraNest has become a bit difficult to navigate, even though I like the new set up." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) LK Lori K. Director > "I appreciate that the developers send out information about changes made." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) LC Laura C. Counselor > "The telehealth platform sometimes experiences difficulties during sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360) AB Adina B. Owner Aromatherapy Consultant > "I also like the customizable templates for progress notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286) JZ Jennie Z. CEO and company owner > "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330) AD Annmarie D. Therapist > "The upgrade is easy to manage, however, difficult navigating to the calendar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) CD Chris D. Clinical Director > "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told them..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) MT Madison T. Student Clinical Mental Health Counselor > "It makes my job easier to click on one thing and have it all be there." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) AA Adriana A. LMFT Trainee > "I also find the new billing system less efficient than the previous one." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) DS Deborah S. therapist > "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525) TM Todd M. Psychotherapist > "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) LW Leslie W. Nurse Practitioner > "AI notes are very helpful with daily charting." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "Getting support when something is going wrong can be a bit tedious." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) MW Marcia W. LPC > "TheraNest was a great choice for my first EHR system when I opened my own practice." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) KR Kendra R. LPCC, RN > "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756) JV Jacob V. Community Support > "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes is..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717) KH Kamal H. Psychologist > "Billing worked, but it wasn’t as seamless as I wanted." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) BM Brazola M. Medical Assistant > "Flexible pricing, it is good for smaller businesses." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690) ZG Zuzanna G. Mental Health Therapist > "I hate the new feature with copying notes from last appointment where it copies the last appt's time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479) MG Marilyn G. psychotherapist > "Up until the recent change in what appears to be scheduling, I thought it was great. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "I feel like I have to explain the issue multiple times before the issue is understood." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) VW Victoria W. COTA > "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow for..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283) DH Denae H. LMSW > "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me many..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348) CR Cynthia R. Therapist > "We just enjoy its accessibility on our phones." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142) AA Adriana A. LMFT Trainee > "As a trainee, I initially felt nervous about having to learn and navigate a new system." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) [View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When CHC..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my private..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7 when..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes longer..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible payment, which..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have an..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer and show..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and wouldn’t..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small medical..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they will..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not practice..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) PK Panagiotis K. Owner Chiropractor > "It was a good experience for the start of my clinic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) PH Patrick H. Owner > "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients or..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002) FL Frances L. admin assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) NC Nancy C. Licensed Acupuncturist > "Practice Mate allows me to bill insurance quickly and easily, and the customer service is very helpful when I..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5001142) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) AF Angela F. Office Manager > "I have found their customer service to be good and their scheduled training sessions to be Extremely helpful,..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) KW Kate W. Practice Manager > "Scheduling options were great, interface is very user friendly and intuitive." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6697303) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) CB Caroljean B. clinical psychologist > "Excellent product, service, value, and customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AF Angela F. Office Manager > "It also makes filing claims and tracking payments/accounts a breeze." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) JC Julie C. Billing Specialist > "Premier (not sure what the actual name is) Onboarding was extremely helpful" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) CB Caroljean B. clinical psychologist > "Excellent customer support." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface 4.36 (1,050) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (171) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TheraNest Top features 26/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features) Practice Mate 24/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition No recognitions have been awarded to TheraNest Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support TheraNest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TheraNest - By Ensora Health - Located in United States - Founded in 2010 Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $29/month Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $29/month Price $49/month 4.1 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $69/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $29/month Price $69/month 4.1 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $29/month Price $54/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)