Capterra Logo
Helping businesses choose better software since 1999

TheraNest vs ClientTrack: Which is a better fit?

Updated on February 13th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 3,030 reviews from Mental Health users.
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.9
Therapy Notes
4.4
Charting
4.4
EMR/EHR
4.2
Appointment Scheduling
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
--
Therapy Notes
NA
Charting
--
EMR/EHR
NA
Appointment Scheduling
NA
User satisfaction
4.4
User reviews947
Ease of use
4.3
Functionality
4.1
Value for money
4.3
Customer support
4.4
4.4
User reviews11
Ease of use
4.3
Functionality
3.8
Value for money
3.8
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

We serve solo practitioners & large therapy practices. Family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, universities.

ClientTrack is a comprehensive case management solution that supports care coordination across a community. ClientTrack serves homelessness, refugee services, victim services, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
Kelly A
LMFT
3.0

Kelly: Hi, my name's Kelly. I'm a licensed marriage and family therapist. I would give TheraNest a three out of five stars. And for more reviews like this, just click below. I had been using Office Ally, but I didn't think it was a complete solution for me, and TheraNest seemed like it would be a good fit, so I gave that one a try. I chose TheraNest because it seemed like it had the complete package of what I needed. I wanted to do online telehealth and I needed help with billing. It had credit card processing, so it had everything that I wanted. TheraNest was pretty easy to onboard with. Took my clients a little while to train to get them to learn how to schedule online. But other than that, integration was pretty easy. TheraNest is a pretty decent choice when you're first starting out. I found that in the long run, it didn't work for my practice and switching from TheraNest to anybody else, I felt like I'm being held hostage because trying to get my client records was okay, but getting any of my notes or anything else, I'm going to have to either print them all out or hand write them or retype them and they want you to pay a fee to store your client's records, and tI just don't find that ethical. You still have to keep your client records for seven years.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
130400 video thumbnail}
1 Video
No videos provided by vendor
130400
5 screenshots
249619
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

TheraNest

Top Features
27/33
  • Customizable Reports
  • For Substance Abuse Therapy
  • Lab Integration
  • Medication Management
  • Outcome Assessment Tools
  • Template Management
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • EMR/EHR
  • E-Prescribing
  • For Group Therapy
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Patient Portal
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Messaging
  • Teletherapy
  • Therapy Notes
  • Treatment Planning
  • Workflow Management
See All features
Hide Mental Health Software Features -

ClientTrack

4/33
Show Mental Health Software Features +
TheraNest
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClientTrack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TheraNest
  • By Therapy Brands
  • Located in United States
  • Founded in 2010
ClientTrack
  • By Eccovia
  • Located in United States
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: