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Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers
Mid-sized/large companies, government ministries, and international organisations e.g. identifying new opportunities in a volatile, uncertain, complex and ambiguous world, selecting robust decisions.
The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Yonyx takes the "Trouble" out of troubleshooting.
It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
But that's scarcely a problem given we embed these in our own site and use that navigation instead.
The routing and flow of the issue trees is good and its very helpful to users. The best thing is that we can take feed back at end of any tree and and customise the tree easily.
The lack of accessibility features could deter some users.
The Yonyx support team has also been extremely helpful and great to work with as we started our partnership together. I highly recommend giving Yonyx a chance to earn your business.
If the administrator has not set it up properly, there can be broken links, and then you are left without a place to go.
This is a great toolset for supporting CxOs in any vertical and any type organization, but it depends on outstanding skill in facilitation to link the tools to each other and the use cases.
High license costs (especially with low number of users). Small optical deficiencies (low formatting options in Properties).
It is a great help for me and for my customers in reducing high complexity. During the last 10 years, Eidos was continuously improved into a very user-friendly tool kit.
It requires disciplined thinking and brutally exposes reasoning and planning weaknesses. This is a great advantage for organizations, but can be embarrassing for individuals.
Clarity of thought; greatly improved scenario practice; additional rigor in strategic process; significantly improved management and review capability.
Most business people are not highly motivated to create transparency regarding their decision making or their risk management approach.
Great, structured way to moderate strategy sessions. Gives you a clear roadmap for such workshops which, in my experience, greatly reduces the time of the workshop itself by focusing the discussions.
The advantage is also a disadvantage. If someone is not open to the different way of thinking it might seem challenging to use the software for a decision making process.
Yonyx
EIDOS
Top FeaturesYonyx
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EIDOS
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