# Compare Yonyx vs UpToDate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Yonyx and UpToDate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130406-176042/AGI-Self-Service-vs-UpToDate --- # Yonyx vs UpToDate Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: YonyxUpToDate2/4 selected [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.7 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) [UpToDate](https://www.capterra.com/p/176042/UpToDate/)[4.8 (91)](https://www.capterra.com/p/176042/UpToDate/reviews/) [## Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.7 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [256 reviews](#user-reviews) Positive 250 Neutral 6 Negative 0 [## UpToDate](https://www.capterra.com/p/176042/UpToDate/)[4.8 (91)](https://www.capterra.com/p/176042/UpToDate/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.7 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [91 reviews](#user-reviews) Positive 87 Neutral 3 Negative 1 ## Summary * * * Features in Decision Support Software Best performer 15 / 35 Only Yonyx - AI Copilot - AI/Machine Learning - Customizable Reports 3 / 35 Only UpToDate - For Healthcare - Generative AI - Self Service Data Preparation User satisfaction User satisfaction 4.7 User reviews[256](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 User satisfaction 4.8 User reviews[91](https://www.capterra.com/p/176042/UpToDate/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers Best for Clinicians, physicians and medical professionals. ## User reviews Pros & cons Crystal F. CSR > "Makes call flow very easy to navigate and allows customer notation to be more efficient." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7099246) NP Nicolas P. Senior Tech Support > "The saleforces integration for the Yonyx-to-case is a bit native, and salesforce does not allow..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6274319) FP Filipe P. Co-Owner > "I have used it in identification, capturing, evaluation and sharing knowledge and information assets..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6310657) JG Jordan G. President > "At first, it felt confusing and overwhelming since I’m not a software engineer and didn’t understand how..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) LD Luis D. sales coordinator > "We started using Yonyx in our company 2 months ago, we are able to follow our company scripts in a very..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6443439) JG Jordan G. President > "I knew if my team ran into an issue, \[sensitive content hidden\] would be there." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) YT Yandi T. Senior Project Manager > "A great tool for facilitating organizational processes replacing traditional data access and retrieval..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6435606) DP Damian P. Teller > "It does look a bit outdated with the layout." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6243327) SB Shawn B. me > "I really have nothing but good things to say. If you are trying to streamline a message or messages its..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004963) HVP Harshad Vijay P. Senior Software QA Engineer > "Customer experience sometime slows down due to downtime and unable to operate" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5081953) SR Samantha R. Inside Sales Representative > "It is by far the most manageable, adaptable, and easily operated system I have worked with for Call Flow..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6419569) HCT Hussien Carlmart T. Security Technical Support > "The only thing I least like about Yonyx is that there's not enough info that could be included in it." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6073635) SE Stephanie E. Adherence > "The way it's broken down by categories is very helpful navigation through multiple scripts." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6467438) NH Nate H. Director of Operations > "It is a harder system to use." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6565110) JG Jordan G. President > "Even with an entry-level subscription, I received enterprise-level help." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6881262) JE Javier E. CSR > "Speed in which it loads, can be very slow at times" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5082149) YT Yandi T. Senior Project Manager > "Generally makes the goal to generating strong association in decision making possible at no extra cost." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6435606) EL Eugene L. Sales Ops Manager > "I I don't like our inability to connect the survey results to the individual "calls" that are created in..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132880) IJ Ishika J. AM- Projects > "The intuitive interface made it easy for our team to get up and running quickly without a steep learning..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) TR TaLina R. Broker Representative > "Sometimes there can be technical issues." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4794546) NRM Narasimha Rao M. Director > "Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6199237) MLG Mary Lynn G. Homeward Advisor > "Yonyx has too many pages of scripts, which makes it hard to find what you need on the fly." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133364) DG Dwayne G. Representative > "I was working with the Yonyx team, love the features." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7065719) HC Hamid C. CSR > "There are technical issues and although they may not be very frequent, someone with less technical..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4041006) AD Alexandra D. Sr. Enablement Specialist > "We also appreciate all the support we receive from \[sensitive content hidden\] and the team!" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004193) SL Sandra L. Consumer Success Representative > "Sometimes the lag causes the script to not load and that can be a bit of a problem" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3556971) NP Nicolas P. Senior Tech Support > "Our account manager is gold, tech support work fast and made is all easier for us." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6274319) LM Lorena M. Consumer Success Representative > "The new formatting is causing issues during calls; the old formatting worked perfectly fine." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132906) FP Filipe P. Co-Owner > "Yonyx has facilitated real-time knowledge sharing." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6310657) CB Cynthia B. CSR > "Sometimes, there is a glitch or short lag in the launch of the appropriate scripting." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4362177) IJ Ishika J. AM- Projects > "Beyond ease of use, Yonyx has played a key role in helping us make important business-level decisions." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) EM Eryn M. CSR > "Sometimes the software glitches and the script does not show." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4556534) AD Alexandra D. Sr. Enablement Specialist > "They are always quick to help and ensure we are set up for success." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___7004193) MP Michael P. Sr. Technical Trainer > "It also cannot be sorted based on date or guide." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133523) CB Cynthia B. CSR > "Yonyx allows us to assist the consumer with their property search while providing the Consumer Experience..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4362177) CB Cassandra B. DSCA > "There are times; with every software used that the script doesn't work." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4132899) TR TaLina R. Broker Representative > "Its a smooth system that easily allows me to complete my job functions each day." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4794546) MR Mubarak R. Technical Service > "initial uploading of the documents is difficult." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4645546) SR Samantha R. Inside Sales Representative > "I love the navigation of the system, and how user-friendly the interface is!" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6419569) KH Kissara H. Academc Advisor > "I guess this is up to to the admin but the layout is a bit bland." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3859449) IJ Ishika J. AM- Projects > "We've been using Yonyx for a while now, and it has proven to be an incredibly user-friendly tool." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6677526) JD Jyoti D. agent of OLA > "we dont have many access for this site and but there is not a lot of thing to dislike" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4531693) Ken V. Technical Writer > "I enjoy working in it and it's helped create a lot of integral guides for our internal employees." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6166143) JH Johnny H. Loan Officer Assistant > "The completely linear path can be obnoxious" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___4133363) TS Terri S. Loan Officer Assistant > "We are trying to create a unified customer experience and being able to follow a script makes it easy for..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3692561) GW Gavin W. Consumer Success Reprasenative > "As with any technology there are moments where the correct information may not load initially ." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___2958359) EG Emily G. Sales Development Representative > "My favorite feature is the name and industry autofill to the customer" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___5081797) ND Nicholas D. Advisor > "No improvements come to mind. " [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3831577) AP Amanda P. Adherence agent > "The simplicity and user friendly website" [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___6445613) Mohd Zeeshan A. Digital Success Manager > "I can't think of a con to mention, in my use of this product I have so far haven't run into anything that..." [See full review](https://www.capterra.com/p/130406/AGI-Self-Service/#Capterra___3053013) [View Reviews](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) MA Mustapha A. Student > "It's a valuable tool for me as a learner to keep abreast and improve my knowledge." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6765643) MA Mustapha A. Student > "I can only get it when connected to my hospital's Wi-Fi network, which might be inconvenient if I..." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6765643) MA Mustapha A. Student > "The material is clear, thorough, and dependable." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6765643) AS Andrew S. Professor > "I use this app occasionally, perhaps every 2-3 months, but EACH time is so difficult that I give up." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6322682) CG Chrys G. physician > "So Up To Date, with references and recommendations, that it makes it the first and most trusted source..." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___3607795) AS Andrew S. Professor > "Access to content is made unnecessarily difficult." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6322682) VR Verified Reviewer Physician Assistant > "I am able to access the most relevant evidence-based medicine there is." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___3556490) SG Steven G. Staff Physician > "The process for reviewing and submitting continuing medical education credits is onerous and time..." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___6102429) VR Verified Reviewer Medical Doctor > "I use it during my clinical practice and many of time it has helped me changing decision for patient..." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___2937559) VR Verified Reviewer PA > "Some of the articles are very wordy and you can get lost in the research citations and study findings." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___2969940) CG Chrys G. physician > "It is well trusted and extensively used throughout my medical system." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___3607795) SS Suhail S. Doctor > "I had difficulty while searching the pertinent information." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___2916774) VR Verified Reviewer Scribe > "UpToDate is one of the best resources around to find clinical information and guidance on many medical..." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___2805496) NR Nazli R. Student > "It is a really expensive app to be honest." [See full review](https://www.capterra.com/p/176042/UpToDate/#Capterra___3439100) [View Reviews](https://www.capterra.com/p/176042/UpToDate/reviews/) ## User interface 4.75 (256) [UpToDate](https://www.capterra.com/p/176042/UpToDate/) 4.82 (91) ### Features Yonyx Top features 15/35 - AI Copilot - AI/Machine Learning - Alerts/Notifications - Customizable Dashboard - Customizable Reports - Dashboard - Data Analysis Tools - Data Import/Export - Data Replication - Data Source Connectors - Data Visualization - Decision Tree - Drag & Drop - Forecasting - For Healthcare - Functions/Calculations - Generative AI - Historical Trend Analysis - Key Performance Indicators - KPI Monitoring - Modeling & Simulation - Monte Carlo Simulation - Multi-Channel Data Collection - Performance Metrics - Planning Tools - Predictive Analytics - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Self Service Data Preparation - Statistical Simulation - Third-Party Integrations - Trend Analysis - Visual Analytics - "What If" Scenarios [See all features](https://www.capterra.com/p/130406/AGI-Self-Service/#features) UpToDate 3/35 - AI Copilot - AI/Machine Learning - Alerts/Notifications - Customizable Dashboard - Customizable Reports - Dashboard - Data Analysis Tools - Data Import/Export - Data Replication - Data Source Connectors - Data Visualization - Decision Tree - Drag & Drop - Forecasting - For Healthcare - Functions/Calculations - Generative AI - Historical Trend Analysis - Key Performance Indicators - KPI Monitoring - Modeling & Simulation - Monte Carlo Simulation - Multi-Channel Data Collection - Performance Metrics - Planning Tools - Predictive Analytics - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Self Service Data Preparation - Statistical Simulation - Third-Party Integrations - Trend Analysis - Visual Analytics - "What If" Scenarios [See all features](https://www.capterra.com/p/176042/UpToDate/#features) ### Recognition No recognitions have been awarded to Yonyx No recognitions have been awarded to UpToDate ### Deployment & support Yonyx Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UpToDate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Yonyx - By Yonyx - Located in United States - Founded in 2012 UpToDate - By UpToDate - Located in United States - Founded in ## Popular Comparisons [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)[4.59 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) $25/month Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27609-130406/VanillaSoft-vs-AGI-Self-Service) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $25/month Price $90/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-130406/Cloud-Predictive-Dialer-vs-AGI-Self-Service) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[4.21 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) $25/month Price $71/month 4.7 Features 4.1 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130406-134775/AGI-Self-Service-vs-inContact-Call-Center-Software) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.82 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $25/month Price $25/month 4.7 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-130406/CallCenterNOW-vs-AGI-Self-Service) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[4.33 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) $25/month Price $75/month 4.7 Features 4.2 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130406-179417/AGI-Self-Service-vs-Genesys-Cloud) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.7 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130406-157279/AGI-Self-Service-vs-Dynamics-365) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.23 (253)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) $25/month Price $65/month 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130406-242186/AGI-Self-Service-vs-RingCentral-Contact-Center) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[4.46 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/) $25/month Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130406-136189/AGI-Self-Service-vs-Salesforce) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/) $25/month Price $39/month 4.7 Features 4.4 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130406-164283/AGI-Self-Service-vs-Zendesk) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $25/month Price $15/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-130406/LiveAgent-vs-AGI-Self-Service) [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)[4.75 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) vs [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)[4.47 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) $25/month Price $45/month 4.7 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/87908-130406/TeamSupport-vs-AGI-Self-Service)