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Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers
Clinicians, physicians and medical professionals.
It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx takes the "Trouble" out of troubleshooting.
The routing and flow of the issue trees is good and its very helpful to users. The best thing is that we can take feed back at end of any tree and and customise the tree easily.
But that's scarcely a problem given we embed these in our own site and use that navigation instead.
The Yonyx support team has also been extremely helpful and great to work with as we started our partnership together. I highly recommend giving Yonyx a chance to earn your business.
The lack of accessibility features could deter some users.
The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
If the administrator has not set it up properly, there can be broken links, and then you are left without a place to go.
My overall experience has been awesome. This has been a great tool that I use definitely weekly if not on most days.
Both a number of years ago and again the last two days, have had rude, unresponsive and extremely poor customer service experience.
This is the perfect tool to have on hand easily on the day to day in the hospital. Its a wealth of knowledge that is regularly updating so I feel confident about the data it provides.
Unfortunately, UpToDate is not free, so I am unable to access it when I am not on my hospital's WiFi network. That is the only major con.
We all love it in Medicine Since it’s very reliable as an online medical source. Easy to understand and useful for studying usmle exams.
Some of the links on the site are hard to obtain the information that you are looking for. The links give a lot of extraneous information without actually telling you directly what you're looking for.
I like using uptodate on my mobile phone as mobile app is very stable and user friendly. This tool is best friend for doctors.
Sometimes I'll just need a simple question answered and it's not always easy to find the answer right away, I'll have to hunt around for it.
Taylor R.: Hi, my name's Taylor. I'm a physician assistant or PA. I would give UpToDate a five out of five stars. And for more reviews like this, click below. As far as business problems I'm solving with UpToDate, lots of times it's kind of reassuring that I have the right treatment plan for a patient. Other times it's looking into other possible treatment plans or who to refer to or the ways different kind of illnesses would present themselves. So kind of how to better help treat and take care of patients. I like UpToDate the most compared to kind of the other programs I've used because it's tons of information in one spot and it's easily accessible. That's my favorite thing about UpToDate. The one thing I might change about UpToDate would be how you get the CME. The CME is awesome and it's super helpful, but it's lots and lots of clicks to get that continued medical education. I like the ease of it compared to all other CME, but I think it could even be easier if there were less clicks involved.
Yonyx
Top FeaturesUpToDate
Yonyx
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UpToDate
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