Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk & ServiceDesk, Technical Writers
Urbest is user by facility manager to track jobs, access to information instantly and make sure every job gets through.
The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Yonyx takes the "Trouble" out of troubleshooting.
It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
But that's scarcely a problem given we embed these in our own site and use that navigation instead.
The routing and flow of the issue trees is good and its very helpful to users. The best thing is that we can take feed back at end of any tree and and customise the tree easily.
The lack of accessibility features could deter some users.
The Yonyx support team has also been extremely helpful and great to work with as we started our partnership together. I highly recommend giving Yonyx a chance to earn your business.
If the administrator has not set it up properly, there can be broken links, and then you are left without a place to go.
The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
From taking the decision to having it running, no more than a week passed by.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
I like it because it is simple, efficient and reliable.
Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features.
Prioritize real-user-identified key features according to your needs to find your best fit.
Yonyx
Top FeaturesUrbest
Yonyx
--
Urbest
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: