Yonyx vs xFind: Which is a better fit?

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.

Yonyx takes the "Trouble" out of troubleshooting.

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.

But that's scarcely a problem given we embed these in our own site and use that navigation instead.

The routing and flow of the issue trees is good and its very helpful to users. The best thing is that we can take feed back at end of any tree and and customise the tree easily.

The lack of accessibility features could deter some users.

The Yonyx support team has also been extremely helpful and great to work with as we started our partnership together. I highly recommend giving Yonyx a chance to earn your business.

If the administrator has not set it up properly, there can be broken links, and then you are left without a place to go.

XFind does a great job at finding unique keywords in more obscure cases. These can be the harder cases to solve at times, so it can really provide a quick win for difficult situations.

Sometimes it's search engine seams odd, some articles are not found on xfind, even if the title and content is very relevant to the affected ticket.

Easy to use, has great integration with Salesforce. The learning algorithm helps a lot.

At first struggle with the software, for a few or many times it didn't find something related on, it based a lot on the title of the ticket and was not much helpful.

A very good and light software, it helps me to search for similar cases in salesforce.

I have to use it more to find if I will keep using it, but for now its been a rollercoaster, some times good some times bad.

Its great when you want to find an article related to the ticket your working on, and also gives a lot of similar articles that have some of the same wording.