Insta vs Benchmark Solutions Practice Management: Which is a better fit?

We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are.

They are the most unprofessional company I have ever dealt with. If you are thinking about using their software, DO NOT.

User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.

Now they won't respond to emails or answer phone calls because the product is TERRIBLE.

The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.

The worst company I have dealt with in my 20 year career.

Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

It covers everything ,, but manny missing functionalities inside modules. Means there are modules for everything , but modules need to have more functionality.

The features I like best are the following. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.

Satellite access is horrible. It goes in and out with storms.

Honestly, the support is key. Being able to talk with someone when I need help is amazing, especially because they resolve issues very quickly.

If the internet is slow, so is Benchmark. When the product is delayed, it is hard to do anything.

mohamed m

president

What I like best is that I rarely have any issues with the product. I feel like that speaks for itself.

It does not easily allow correction of errors. We have found it difficult to utilize the tabular report feature.

When you invest in these kind of products, it is so important to get quality and timely customer support and that is just what we have gotten.

Usually that is a big complaint of clients, from what I have heard.